Family Dollar

303 reviews

548 Lefferts Ave, Brooklyn, NY 11225

www.familydollar.com

+13477883087

About

Family Dollar is a Dollar store located at 548 Lefferts Ave, Brooklyn, NY 11225. It has received 303 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday7AM-10PM
Tuesday7AM-10PM
Wednesday7AM-10PM
Thursday7AM-10PM
Friday7AM-10PM
Saturday7AM-10PM
Sunday7AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Family Dollar: 548 Lefferts Ave, Brooklyn, NY 11225

  • Family Dollar has 3.7 stars from 303 reviews

  • Dollar store

  • "The manager they call Jojo is disgusting and rude and will make u feel the need never to come back! She is mad all day following customers around the store or standing behind them looking in their bags!! She gossips all day with the other cashier’s! She is not Manager material she has no customers service skills!!! She greets no one! She is a disgusting Human being they pick and chose who the want to follow around the store… She is rude and needs to be properly trained… The store is filthy… she follows you all over the store, and then hides behind items"

    "This place is cheap but isn't worth it"

    "The mangent or sales working has a bad attitude some one tell her ,she need the costumer ,store line about 12 people she on register ,stop when I get there send me back to other register ,start blowing up balloons line up in the ceiling serval people just left without anything ,she just standing there looking"

    "This place is entirely the worst"

    "There’s a man in there every time I come in there he’s giving me a mean stink nasty look makes me not even want to buy one day I was getting something didn’t want customer service from him so I tried to get to another cashier he was only taking card had no choice but to let him help me he was rude he didn’t give me the money in my hand either did he give me a plastic bag for my items"

Reviews

  • M G

The manager they call Jojo is disgusting and rude and will make u feel the need never to come back! She is mad all day following customers around the store or standing behind them looking in their bags!! She gossips all day with the other cashier’s! She is not Manager material she has no customers service skills!!! She greets no one! She is a disgusting Human being they pick and chose who the want to follow around the store… She is rude and needs to be properly trained… The store is filthy… she follows you all over the store, and then hides behind items

  • AMY T

This place is cheap but isn't worth it. Manager is very stank she has a attitude all day long, doesn't help out the customers nor her own employees always walking around acting like she's working but she's actually gossiping.. it's very dirty as well.. don't go here there's always a line of more than 15 ppl because they only put one employee behind register. Place says its open since 7am is a LIE. They open after 8:30am >>> HORRIBLE PLACE ! ×100

  • jeanette johnson

The mangent or sales working has a bad attitude some one tell her ,she need the costumer ,store line about 12 people she on register ,stop when I get there send me back to other register ,start blowing up balloons line up in the ceiling serval people just left without anything ,she just standing there looking. In blowing up balloons need nicer people working for you I won't go back there very uncomfortable so sad

  • Jason Pitts

This place is entirely the worst. They are so un organized in there. I went there to by a candle underneath the candle was broken. Didn't realize it of course. As I lift it up the broken piece underneath it cut my finger. This broken candle could of been on the shelf for a while no realized it because they are unorganized. My 9 year old was with me. What if she would of picked it up. This is unacceptable

  • Geonna Cousins Bennett

There’s a man in there every time I come in there he’s giving me a mean stink nasty look makes me not even want to buy one day I was getting something didn’t want customer service from him so I tried to get to another cashier he was only taking card had no choice but to let him help me he was rude he didn’t give me the money in my hand either did he give me a plastic bag for my items

  • Desmond Chow

This Family Dollar store offers a variety of basic household goods, food and drinks, as well as seasonal and occasional items. The store can be chaotic at times due to the constant influx of inventory, but the staff is friendly and helpful. Parking in the area is typical for Brooklyn, so be prepared to walk a few blocks.

  • T Staccz

Horrible service. Lady Eya has nasty and very sarcastic attitude. Greeter Kevin is disgusting, whispering “compliments” to me as I walk in, made me feel very uncomfortable. Another young worker told me he harasses her too. This place needs new workers or better training. All the nice ones don’t last here, I wonder why.

  • Reuven Overlander

I come here every do often to pick up basic household items, staff are always friendly and willing to help, that is, if you can find them down the isle, not always will you, the lines here get full very quickly and you can be waiting quite a while just to get some basic stuff, otherwise this store is great

  • Shlomo Levi

Use the store for years. It’s quite expensive area so this family dollar Much cheaper that every store in neighborhood . Sometimes problem with parking, but very good prices, very good choices, never crowded nice helpful personal, usually not long lines. Highly recommended

  • Kamilah Copeland

This Family Dollar Could Be Why Better. They Always Have Delivery's In Just About Every ile. Both ng Stay Stocked That Your Looking For. The Customer Service Is Actually Very Decent. They Need To Hire More Associate To Get Those Delivered Items On The Shelves.

  • Peaches Davis

You ppl hire anyone to run your stores! The managers aren’t knowledgeable about anything ! Do you train your employees before or after promotions? I would love to know. Who hires an employer who doesn’t know what a ruler is ? I just can’t with this store

  • Angel Rose (Cfrvr8)

The staff is good. The place is ok. I feel sorry for the staff though because due to the horrid neighborhood there is no type of music or entertainment. The company also needs to update their POS system. It's slow and causes unnecessary long lines.

  • Sam Greenberg

Very Long Lines only 1 register open I spoke to the cashier He told me the managers are very lazy sitting on their cell phones in the back don't want to come help its hard for him to be the only one register open and people getting upset at him

  • Patrick

I do not know how to even put into words how disgusting this place is. It is filthy through out the aisle. The inventory is horrible. Everything is scattered all around. The manager lady always has a stink attitude. She is not welcoming at

  • Eyhana

There are so many issues with this family dollar that it's hard to know where to begin. Firstly, they don't open when they say they do, and even when they do open, it's at 8:30 am, not the advertised time. The floors are often dirty and

  • Kenita Williams

A pretty big family dollar location, however every time I visit here it's always messy. 4 stars for the overall chaim, 1 star home because of its upkeep. Management could stand to do better with organizing & cleaning the store.

  • Shneur

Has a little bit of everything for cheap shampoo to tissues and pillows to kitchenware. Drinks candy and food. Shelves are stocked. Sometimes long lines and slow service. Some aisles are messy with overstuffed items on carts.

  • D K

The reps in this store are unbelievably rude and couldn't get worse! They simply have zero care or respect for the customers here! It's a disgrace to the brand! Train your employees! **Helpful? - hit the LIKE button! :)

  • Elijah Webb

It's a nice store with good prices but it need alot of work with the employees and the management team. Everyday there is a long line in the store, with the machines not in order so you have to use cash

  • Kim Kya

Love it...They have some of my favorite brands of everything from food to beauty products and home goods at really good prices..I always say...I'm only going to get a few things and end up spending $$$

  • Dawn Hightower

The cashier was polite to me. I told him to stay sweet and dont allow family dollar change him. The employees start off nice then weeks go by and they become rude to the customers

  • Rochel Shimonov

The lines are ALWAYS long..no matter when u go. Absolutely horrible prices, not a dollar store. Just a bunch of items priced at random, not alot of things to choose from.

  • Oliver Smith

It's a good place you can buy a lot of stuff here cause they don't have everything but they have little bit it's a big store and they have cashier for you'll let's go.

  • Perry Pace

Family Dollar is terrible every time you go into that place you have a line no matter what time you going there there's never enough cashiers in the place

  • Kim Lomuto

Checkout Line is way too long. Too many stick items on floor not shelved. Staff is nice. Very busy store need more registers and stock employees

  • Sherryann Clarke

The isles are a bit crowded, can barely get my baby stroller thru. But the staff are helpful and the shelves are always fully stocked.

  • R A

Awesome prices and have everything food diapers medicine beauty clothing everything almost discounted then other stores staff friendly

  • Captain J (Captain J)

The Manager is rude. Gives preferential treatment. Long lines and bad customer service. Only getting one star because you can't give 0

  • Tobie Vogel

They usually have long lines with only one person at the register, they won't open another register even when there's long lines...

  • tinuke olaojo

I love the store. The store manager is very hard working and friendly. He treat you has lf you are one of his family members.

  • Claudia Timoll

Prices and service good but need more choices of tin foods and different choices of water like Poland spring, deer park etc

  • Linda Gamble

Hate these stores... always a long line with one person behind the register. I only go on there when I absolutely have to.

  • Walstein Chapman

This is a convenience, only thing is that there's usually one cashier which makes patronizing the store an inconvenience.

  • Agender Agenda

Always a long line. Never stocked with certain items. Always disheveled. Aisles aren't always clear. Staff are rude

  • kimfaye hairston

Female cashier rude needs to learn how to communicate respectfully. Only good thing was products were available

  • Woodrow Llewellyn

Help is no where to be found. Need a larger place. Also need to control the actions of some of these customers.

  • Arieh Marks

Manager works hard to keep up with everything. Staff also works hard to keep store in shape. Home goods store.

  • Damon Less

MANAGER IS OUTSTANDING FRIENDLY AND THE STOR IS A WELCOMING ENVIRONMENT. THE STAFF IS EXCELLENT AND FRIENDLY.

  • Carolyn Kress

Fix the floor!!! Looks terrible and smells terrible also!!!! The workers are nice....the store is nasty!!!!!!

  • Tehila Nimni

Very bad coustemer service probably the worst who ever is the owner get new staff & very messy not even 1⭐️

  • Akiva Plutno

Nice place to buy household items and every day items like food. But the wait can be terrible sometimes.

  • Yanki Tauber

Family dollar sells all kinds of things seasonal items is one of there highlights and there low prices

  • Lakehurstdr

Sad, this store is always out of shopping bag, garbage bags is constantly use to pack your purchases

  • Akiva Marcus Cole

Terrible waiting time in the line. And it's always like that. But I guess you get what you pay for.

  • Josh O

The lines to the checkout counter are insanely long. They need more check out counters. Stocked ok

  • Sha K

Family DOLLAR IS NOT PRACTICING THE NO MASK NO ENTRY RULE ITS DISGUSTING AS WELL AS UNSAFE. …

  • Anthony Sestito

The last couple of weeks,they only took cash, ridiculous, never will I go back, go somewhere else

  • BOBISHA TAYLOR

Place is very unorganized. Pallets of merchandise all over the store and many shelves were empty

  • Martina Bellevue

I was really surprised by the prices.. Good value for your money...I definitely will return.

  • Ron Morgan

This store is clean great staff and the manager so wonderful this is great for our community

  • Sara Mayteles

Usually Very long lines when checking out. Good prices. Pleasant staff. Convenient hours.

  • Levi K

If you do not have something to fill the shelves - maybe you will just reduce the store?

  • Maymarie Calabrese

A neat clean atmosphere, nice selection of goods. That are reasonable, plus food items

  • shiny shiny

We are new in this area. I like the store. Unfortunately, a lot of shelves are empty

  • Mendy Ross

The inventory fluctuates so not great for all your shopping but good for the basics.

  • MoCo 52

They have all your home needs you could imagine! Not the greatest customer service.

  • Russell Tsamados

The manager is super friendly and they always are stocked up which is a good thing

  • Ann Edwards

Some members of staff are friendly and helpful . Others are very rude and snippy.

  • Searnia Carmichael

You really see where the dollar stretch at family dollar. I personally save alot

  • Chrissy B

it's always crowded & jumbled/ unorganized but always enjoy the cheaper prices

  • Stephen Nichelson

Working with team & management to make the best! Thank you for your feedback.

  • Hector Rodríguez, Rivero (Hecky BNSEX)

It has just about anything from food to house wears, and the prices are fare.

  • Carolyn Mccray

They are all the same, except in Baltimore things are a little cheaper …

  • Shy Wilson

service might be slow, but items here are much better and a better variety.

  • miriam bayzman

Line to check out is always long abd most of the time only one cashier open

  • Mendel Schneerson

Good selection cheap prices. But there is usually a long line to checkout.

  • Aharon Moshe Rosenzweig

Its alright but not too clean, prices are decent, not too much selection.

  • A Crawford

Staff is nice. They stayed open during the pandemic so they get 5 stars.

  • Kenneth Woodroffe

Prices are affordable, and items are comparable to big box retailers.

  • Aaron Kohn

It's convenient... Good hours.. usually a long line and short staffed

  • Richard Seaman

Need more registers open because the line for checkout gets too long.

  • Kis Orr

Lines are brutal. Be prepared to wait online up to 25 minutes. …

  • Wendy

Conveniently located. Line is super long and they are understaffed.

  • yvonne kenney

Nice big clean store great customer service staff is very helpful

  • אורי גורי

All the time waiting too long just to stand next to the cashier

  • Patrick Clarke

Economical and very convenient location for people in the area.

  • Menachem W

Most ghetto store ever. Broken floors, messy, and poor service.

  • Bambi Jones

Needs some serious recovery but other than that its alright

  • yehuda's realty

I got the things that I wanted but the shelves were empty

  • Empress Aju

Only one cashier and a long line . They need more staff.

  • Lascelles Plowright

Service is very poor needs training in customer service

  • Viviane De Repentigny

You can find a little bit of anything for a good price

  • Leon Ravenell

Pleasant, a little more than the average Family Dollar

  • Barbara Veloz

It was good! No long line, cashier was very polite!

  • Jay Breslow

Good prices. Often has very long lines to checkout.

  • Mariela Edwards

The store manager is so helpful and accommodating.

  • Mark Miller

The store is a mess and the lines are always long.

  • Richard Seaman

Good lots of name brand stuff at very low prices.

  • Ruth

I go there all the time. They offer great service

  • Banga

This place is clean the check out is about 5 mins

  • Kitty Greenbrown

Keyianna has great customer service skills!!!!

  • Norma Coke

It was good didn't have to wait long in line.

  • eliau piha

Great store! They have a little of everything

  • Charles Cannon

Line is always long they move slowly in there

  • Meir Ives

Service is poor and slow,like the selection

  • Luis Medina

Was good they have in the store all I need

  • John Coronel

Have everything you need to a fair price.

  • abbegail gordon

Too many long lines not enough cashiers.

  • Wenny Boo

Great store, just a little unorganized.

  • Kiki Halperin

Good stuff but most things not a dollar

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