Renters be prepared to have your bond taken and your rights completely ignored. After renting a property for 18 months paying rent on time , keeping the place in A grade condition I vacated the house with all the proper systems, professional exit clean, carpets cleaned and garden maintenance. So I was frankly shocked as Lewis prior sent in their stand over man style of property manager to take over from our normal manager and nit pick with the only goal in sight lining the land lords pockets and repairing the house at the expense of my Bond. Anything under general ware and tear forget about it because what ever is going to make a quick buck and repair and old house at your bonds expense is going to happen. The law of Lewis Prior is all that matters. Be prepared to hear the same excuse oh it’s the Land lords choice… ok Renters make sure you photograph everything and put all correspondence in writing because your property manger will challenge and exploit you as a renter. It’s clear Lewis Prior rental management have a standard operating procedure to take bond money. And use the rental market shortage to play on emotions of tenants believing if they don’t pay up they will go into a magic black book and never rent in Adelaide ever again. Well I challenged this because I could smell a rat and just purchased my own home so I didn’t need a quick Bond refund or a new rental house. Rude, disrespectful and arrogant that’s all I can say about Lewis Prior and Karlie Ridley the end of lease cash collector. I wrote a formal complaint and sent it to Lewis prior but it was swept under the rug of course so if you want to contact me please do I really look forward to the chat. I really should have taken you to the tribunal because someone needs to. But with the Covid shut down and Christmas work stress I really just didn’t have the time. Plus I needed an end to the passive aggressive emails and hate coming out of your office. I’m glad I held back paying the last 2 weeks rent as leverage as could tell the Land lord actually just wanted his last 2 weeks rent so after months back and forth over pettiness they conceded.

Sadly as a tenant I must advise you avoid renting through this agency. I've rented through 4 agencies and 2 private landlords- these are by far the worst to deal with. It isn't the fact that they are incompetent, lazy, or even impolite, it's the ridiculous and unrealistic standards they expect their tenants to live in. This caused quite a bit of stress and really felt like we didn't belong in our own home. For the first year we had reasonably good inspection reports with little things like leaves on front porch, dust in garage etc... (sounded like they were just trying to find faults) but all good. They addressed maintenance issues fine. But in the final year they started being crazy meticulous with inspections, for example: a coffee ring near the sink area (morning coffee?) which they called 'staining', water on the shower screen (umm yeah, shower in the morning?), marks on walls, dust on light switches, dust in other obscure places, claiming 'X needs cleaning' and we'd look at it was cleaned?? Some inspections they listed ~15 things to fix! They also didn't like what we set up in our own backyard (just my partner's gym equipment) so it just said "ensure items under pergola don't cause damage" as an 'issue to rectify'... like.. what?? When you are paying to live in a house you should be allowed to live in it! 4 days worth of dust doesn't cause damage to a property! I've never had any hassle from other agencies in this manner. They are on the blacklist for myself and, as it turns out, a colleague and another friend of mine as well who also had bad experiences. Yes they do their jobs as far as the landlord is concerned, but as a tenant you just don't want to go through that. Since they appear to have bad reviews from other tenants I wouldn't be surprised if their properties stay vacant for longer simply because everyone with rental experience avoids them!

I highly recommend avoiding First National Lewis Prior and in particular Karlie Ridley. Karlie was nothing but unfair, unrealistic and unreasonable throughout our two year tenancy. We could tell from day one that Karlie would be difficult. Karlie called us as we were moving in to tell us we had hit the fence with our rental truck (we hadn’t). Every 3 months Karlie would comment about water droplets on the shower screen at every inspection...Um that’s what happens when people shower!. We advised Karlie of every maintenance issue and Karlie acted as though it was our fault or that we must have done something to the property when we had not. At the end of the tenancy Karlie bullied us into hiring professional cleaners by suggesting it was to ensure we get our bond back. Karlie tried to bully us into hiring their recommend cleaners which quoted $800. The home we rented was almost brand new and did not meet building code, Marion Council guidelines or South Australian Government laws regarding rainwater tanks in new buildings and dwellings and Karlie did nothing about it. If you want to pay $400 to rent a property but not live in it so it can stay in showroom condition 100% of the time as well as have someone who is not even a Property Manager (her title is Business Development Manager) managing the property then please rent from Lewis Prior and ask for Karlie. If not then try any of the other really great companies. I have rented for 20 years and never had an issue until I met Karlie Ridley. Glad to be rid of her from my life.

Rented with Lewis Prior for 3 long and painful years. I am disappointed as they lost/misplaced critical documents a couple of times throughout the tenancy including applications for co-tenants (one who needed proof of address for Gov. Agencies) and also bond release forms. The feedback from the rent inspections were inconsistent. We never were required to have a reinspection and we always had the place looking immaculate, but the feedback was quite puzzling. One person would come and inspect and there were 2-3 things to work on for next time, then another person would inspect and there were close to 20 things to work on- the record was 22! How can you say 'thanks for keeping the place in a clean condition' when there are apparently that many issues? Reading the lists were quite deflating as most have been things that were addressed. Things like 'evidence of leaf litter on the bark' from the wind the night before, or 'water marks on shower'. Don't they realise people live in the house and need to shower in the morning before work?? The bond in the end took over 3 months to return. Much longer than my fiance's bond whose lease ended weeks later than mine. The agent apologised for the form apparently being misplaced. Their slogan is "Good management or good luck!" Unfortunately, in my experience, they don't have either. Now that I own a home I would never use any of their services. Thank you for the motivation to buy my first home.

If you are looking to be a Tenant of a property managed by Lewis Prior First National please reconsider. We were tenants of a property managed by Karlie Larson for 1 and a half years and had nothing but a bad experience with the agent. All house inspections from the outset picked on stupid small details like “finger print on light switch” or “dust on skirting board” and was impossible to please the agent regardless of the cleaning done to the house. Coming to the end of our lease we were issued with a $1075 bill to make good to the house without the opportunity to rectify issues ourselves (we maintained they weren’t issues to begin with). Karlie tried to rush and bully us in to paying the amount and when we refused on reasonable grounds they tried to renegotiate us down to a more ‘reasonable’ payment of $300. Needless to say we disregarded this as they were clearly trying to bully us into a settlement that was not deserved. Communication was poor as a tactic to try and leave us stranded. Karlie then wouldn’t release the bond and only used this as a delaying tactic for over 2 months before the SACAT stepped in and returned it to us. We suggest that all tenants take their own pictures upon entry to the property as they will try and twist what was actually there when you move in. Stand your ground against their clear bully behaviour as real estate agents and avoid at all costs!!

Unfortunately, I will not be renting with Lewis Prior ever again. Karlie Ridley was our property manager who had unrealistic and unfair expectations. We were respectful and very clean tenants, however we were expected to live in a showroom condition. For example, during our inspections she would comment things like ‘water droplets in shower’, when we obviously had to shower each morning before inspections. Other remarks included dust on gutters and dust on outside powerpoints. I do not wish for anyone else to have to go through the same ordeal. At the end of our two year lease she quoted us a cleaning fee of around $900 despite us hiring a professional cleaner and leaving the house in excellent condition. We disputed this and she reduced it to approximately $450; we had to take to the matter to tribunal which we offered 75 dollars for cleaning simply in good faith and to be able to move forward and this amount was the end result. From word of mouth I was extremely disappointed to find out Karlie has also quoted other tenants enormous fees at the end of their leases, which most paid as they did not want the hassle and time associated with taking the matter further. This behaviour is unacceptable. There are other reviews on here that demonstrate the same issues with Karlie.

CANNOT RECOMMEND. Please read ALL reviews carefully if you are a potential renter with Lewis Prior. Unfortunately we had no choice the owner switched rental managers mid-lease. The reviews on this site are accurate. Karlee Ridley is totally unreasonable. Her pettiness and pickiness at property checks, delegation of works to chosen contractors at inflated costs, lack of availability, and pedantic fault finding of tenants adds to her bullying tactics. With this agent there is no limit to pettiness. Dust on an outside power point to a hot water service at a property located on Marion Road, one of Adelaide's busiest main roads was cited at the Tribunal. Make sure that your documentation is accurate and up to date as you will need it to get your bond back. Do not accept ANY FAULT, no matter how minor, without documentation and photos because you will be blamed and charged for it on vacating the property. You will probably need to go to the tribunal to get your bond back. Think very carefully before you proceed into a rental agreement with this company. Adele Maddern

As a landlord of many years, we moved to Lewis Prior Real Estate and Karlie, to manage our portfolio of properties. We live interstate, and have gone from constantly chasing up things ourselves, to a quick check of the monthly statement. Karlie and her team do everything for us. Any issues, Karlie is on the phone or email to let us know straight away. We have renovated properties between tenancies, and with suggestions from Karlie, the renos were done quickly and efficiently. Management fees are reasonable and all inclusive. We subdivided a large block, after a discussion with Brett Lewis on how to actually subdivide, and had Brett sell the two blocks for us. Living interstate it is really hard to keep abreast of what is happening to our properties, and the real estate and rental markets. A phone call away, and we get advice and opinions on what is currently happening. Lewis Prior Real Estate has been a one stop shop for us. Oh, and our son whom lives on the other side of the country also uses Karlie and her team to look after his rental property.

Unfortunately, I'm not happy with the service offer by the First National Real Estate. They offer me all services, which I decided to connect by my self. Because I would like to choose which company I will contact for each service. However, my problems start with the energy. After one hole week of waste time in the phone with Real Estate and the energy company (Origin) they have been pushing the problems one to another. In a couple of they I realised that the energy meter, which belong to the property that I am the tenant, is INSIDE of other unit, where I have no access. After 4 days I had access to that and have 6 meter number, and I don't know which is which... In conclusion, I rent a property for one week and I have no support of them to solver a simple problem like that! However, I am curious about one thing. How the Real Estate pretend to connect the energy when they offer me the service, if they do not know the meter number? If they know the meter number or know another way to connect the energy without it why they not tell me?

This is what I saw as witness. Just few tips for anybody who wants to rent a house from them. 1.You'd better arrange a lawyer before you sign the contract and move in because you're dealing with some "professionals". 2. Ensure everything all good (gas, electricity, water& internet all connected) before you move in. 3.A fully inspection should be done before you move in.Take photo of any small or big scratch/ damage and the quality of every contents in the house and send them through email as evidence before you move in. 4. Any conversation and request should be recorded or sent through email as evidence otherwise you would in trouble to get bond back in future. 5. You'd better use their cleaning company otherwise "they are not sure if they could give your bond back". 6. Even you done everything above, probably you still have to go to SACAT to claim your money back because normal wear and tear in their mind is called "damage". No star for the company.

Please avoid Lewis Prior simply because of property manager Karlie Ridley who will try and harass you into paying large amounts of money at the end of your tenancy to get your money for damage that you have not caused and is considered wear and tear. As stated by countless one star reviews this exact same situation has happened to so many different people and needs to stop. Lewis prior seriously needs to stop this and make a change it is seriously impacting on your reputation. There has already been so many reviews displaying evidence of Karlie’s behaviour so why do you continue to allow it to happen. We will completely avoid Lewis prior when purchasing a property in the future and will voice what has happened to all of our friends and family. If you are a property owner please think of how badly the tenants are treated by the property manager of this organisation and read all similar reviews as evidence. This behaviour needs to stop.

Trudie (Bellevue Heights) In 2015 we were landlords at another property management company, but unfortunately found ourselves in a 'Landlords Worst Nightmare' scenario. We had existing tenants who were consistently behind in their rent, not paying water bills and causing damage to our property. Fortunately we moved across to Karlie Larson at Lewis Prior and have never looked back. She guided us through a very difficult period and that unfortunate lease was brought to an end. Since that time we have never experienced a problematic tenant. Karlie and her team are highly professional and their screening processes for prospective new tenants are exceptional. Recently Stephanie and Jessica have been involved in releasing our property and we've been most impressed with the girls. They are across all the details of property management, so as landlords we can have confidence that our investment is being looked after. Thanks Team!

After 18mths of our property not selling we contacted Nick to see how he could help us and I am so glad we did. Right from the outset he was willing to work with what we wanted to do, giving his very professional opinion and guidance where needed, also providing alternative ways to get a sale for us. The thing we loved the most was that the activity levels he generated just by the switch to Nick's portfolio we saw a dramatic increase in interest in our property! We were so encouraged and grateful for this which ultimately is how he sold our property in a short space of time (considering it had been on the market so long). We appreciated so much Nick would always keep us in the loop even though we were living on the other side of the world, we always felt informed. Thankyou Nick for your honesty and integrity in our selling process we so appreciated it and would highly recommend your services to anyone selling

So much to say about such a bad agent. 1. Maintenance jobs get deleted of the system and maintenance never got done then tried to make us fix it when we left. so keep photocopys of everything. 2. They knew the previous owners of the house ran drug lab in garage but still rented it out to a family causing mutiple thefts and break ins. 3. Agent lies and makes up things to keep or manipulate to keep money from the bond. 4. The staff are the most unprofessional real estate i have dealt with... read peoples previous reviews. Except the made up ones lewis prior real estate wrote. 5. Keep copy of all documents and note down satac and the tribunals number you will need it with this real estate. 6. Be prepared for more inspections " if they rock up" than any real estate out there. 7. If you can try harcourts or ray white down the road, this will save you alot of hastle. Honestly lewis prior real estate is the worst.

After experiencing ongoing poor performance & the lack of a suitable Tenant being placed into a brand new investment property, we sought the guidance and support of Karlie Larson from Lewis Prior. Within 2 days (yes, just 2 days) of picking up our property, she had secured an 'A1' Tenant. Consequently it was an easy decision to handover all of our investment properties to Karlie & her team at Lewis Prior! Karlie came highly recommended & she has gone above & beyond the recommendation. Karlie is well versed in her knowledge & property management skills, she respects each and everyone of our properties as if it was her own investment. Both Emma & Karlie work proudly, fast & efficiently, they maintain ongoing contact with us as necessary, keeping us informed. To say Karlie has made both the initial & ongoing management of our hard earned investments easy would be a gross understatement.

As a long term tenant with various different agencies and landlords i would highly recommend avoiding this organisation. If you do find the need to rent from them ensure you take photos both on the entry and exit as well as photo copying each inspection report. It is highly likely they will take your bond if you rent for any significant length of time and are not prepared to A, use their overpriced listed cleaners or B, prove your case in the tribunal to prevent their outrageous bond claims. Do not let the recent reviews fool you, (when you click on the poster and see only one or two reviews and they are both 5 stars, hmm..) you ARE at risk renting from this organisation, and as shown by the many reviews on this business in the past that risk is VERY HIGH as a tenant. As a landlord you will be happy, maybe, if it rents..

ABOVE AND BEYOND. Selling a home can be stressful. But not if you enlist the help of Brett Lewis and his team at Warradale. Both Brett and Paul went above and beyond any real estate expectations for us. All of our concerns were meet with positive affirmations, always putting our minds at ease. We were interstate for most of the sale process and they kept us informed every step of the way. We can highly recommend Brett and Paul to sell your home. You will be in good hands with the boys. Their local knowledge and professionalism is outstanding. A great result, we couldn't be happier. Thank you for going the extra mile. Thank you Brett. Thank you Paul. If you want to rent your home out you can rest assured Karlie will be the best property manager you will find. Thank you Karlie. Cheers Jodie and Steve.

Lewis Prior Home Rentals in Warradale currently manage 5 rental properties that my wife and I own in Oaklands Park. Karlie and her team do a great job. We are very happy with their service and professionalism; they ensure our properties are well looked after, and this starts with finding good tenants. I have read some of the disgruntled tenant reviews below. As a property owner it is nice to know that LPHR will always act in my best interests to safeguard my investment. We have not had any issues with the tenants sourced for us by LPHR, and I would be confident to suggest that quite a few of the negative reviews come from tenants that have been inherited through investment property purchases, rather than sourced by LPHR themselves. Thank you, and keep up the good work!

I was a tenant in one of the properties that they are managing and I have a bad experience with Karlie. I was seeking help in getting the our bond back because the amount was incorrect. After the last inspection, I only received an email that I should hear from a government agency within 48 hours. After 48 hours, I didn't received any email. I found out that the email address and bond amount was incorrect. The bond amount was less than what actually was paid. When I let her know about this, all I get was that it was not her problem. I understand that she cannot or should not do the follow up herself but at least assist us by ensuring that she has provided the correct amount and amendments so that we can follow through it. I find her very rude and unhelpful.

After first meeting Karlie I knew that she was the property manager I could entrust my rental property with. Her great wealth of knowledge and attention to detail set my mind at ease right from the start. Her communication was excellent and she kept me informed through-out the whole process. The team at Lewis Prior First National were also very happy to assist in co-ordinating maintenance tasks to prepare my property for rent. They quickly found a suitable tenant so passing the property over to the team was done with confidence. I would definitely recommend Karlie and the team at Lewis Prior First National to anyone looking for a professional property manager.

Karlie and the Lewis Prior team have taken the work out of managing my property investment. I have been a client of Lewis Prior since 2013 and in that time I have approved a couple of new tenants for my rental property, and made a few decisions regarding maintenance. That is literally all I've had to do. The Lewis Prior team take care of the rent collection, bill payment, inspections, tenant queries, and advertising. Inspection reports come with photos, maintenance jobs can be carried out requiring only a tick of approval from me. Bookkeeping and communication is beyond reproach. I can recommend Lewis Prior to anyone, unless you want to do everything yourself.

If you are a tenant, and think their house is okay to live in, think again. Cos you are going to bring troubles to yourself and you'll never get your bond back no matter how carefully you are living in it. If you are a house owner and think the agent saved you money, think again. Cos the reputation they have and the way of doing things will cost you more. If you are the employee of this agent and think you will have a bright career with this company by bullying the innocent people, think a million times. Cos the world is big and the god is watching, your conscience will suffer and even gentle people will become angry when treated like that.

I have been dealing with the team at Lewis Prior throughout the past year and couldn't recommend them highly enough. From a landlords perspective they are thorough, professional and punctual. Having previously privately managed a portfolio and now leaving the tenants in the capable hands of Lewis Prior I can also comment that they too, have been satisfied with the level of service. Lewis Prior are always respectful of tenant living space and aim to please and serve both landlord and resident. Without hesitation, I would recommend this company to any of my family, friends or colleagues. To the Lewis Prior team, keep up the great work!

I have no hesitations in recommending Karlie and her team to manage your investment property. All interactions with the staff (including administration, accounts and property managers) at Lewis Prior have been met with professionalism and a customer service focus. The inspection reporting is very well detailed, accurate and gives great comfort for investors who are not privileged to personally attend their property. The proactive suggestions to attend to potential issues is also greatly appreciated. Thank you to Karlie and Natasha for giving me comfort and peace of mind, my property is well managed.

For the last 4 years our unit in Glenelg has been rented out and managed through Lewis Prior by Karlie. Karlie is professional, efficient and very thorough. Communication was prompt and very clear at all times and the inspections reports are excellent. Karlie was recommended by a friend who dealt with her from a tenants perspective, and she said if I ever rented my house out, I'd want Karlie to manage it as she was so tough on us! We recently got our keys back and the unit was spotless. The Team at Lewis Prior even put the bins out and brought them in for us. I couldn't recommend them more.

Our experience with the entire team has been outstanding. Karlie is a knowledgeable and very responsive rental business manager. Karlie kept us informed and discussed our options at each stage helping us feel confident in the process. A big shout out to Emma who provided us seamless support with additional updates and was available to answer all our questions. The team achieved a fantastic result and quick turnaround to rent our property. Excellent market knowledge, responsive and well organised team. Highly recommend Greg, Karlie and Emma at First National Lewis Prior.

Karlie and her team have managed multiple properties for us for over 10 years and I wouldn't trust anyone else! They can be relied on to look after your investment , their communication is outstanding and they do everything they can to get the best possible tenant for your property. As some reviews from tenants on here prove... they are very diligent in ensuring your property is maintained to the highest possible standards which we are forever grateful for. Landlords, you will not regret trusting the team at Lewis Prior to care for your hard earned investment!

Avoid using this real estate agency, they are the worst of the worst in Adelaide, they want your money only, they don't care about you, as soon as you use their services you are dealing with the evil, especially Karlie Larson, she is the worst, sarcastic and I think she doesn't know how to read because every mail I sent to her she replied back something else for her convenience, this agency deserve nothing!!! Do not deal with them with anything, your complaints will not be hearing at all. AVOID USE THIS REAL ESTATE AGENCY!!!

I couldn't and still can't fault them. Nick Rogers was an amazing agent to work with. As the purchaser, I felt like Nick helped me every step of the way and no question I asked was too hard (or too dumb). Nick made himself available whenever required and really helped beyond his requirements at times when things got difficult. I would highly recommend First National (specifically Nick) for anybody buying or selling. I know I'll be using Nick for years to come. I appreciate everything he's done (and continues to do) for us.

We had the pleasure of liaising with Paul Harris on the purchase of a property. In short Paul was amazing. His availability, patience, responsiveness to my many queries, clearly explaining steps involved and providing communication to support the advise going above and beyond what I would have thought was the role of an agent. Paul even put our bins away so they weren't stolen and continued to support us after settlement. I couldn't recommend Paul highly enough and if purchasing again wouldn't hesitate to contact.

We've had our property let out for a number of years with Karlie and her team. From the initial meeting all the way through the rental and onto the sale of our property, the service has been fantastic. We've always had a very efficient, professional and prompt service. The property has been well looked after and all maintenance issues brought to our attention and resolved quickly. The sale was very easy and smooth with Brett too. So overall a fantastic experience and I'd highly recommend their service to others.

The team at Lewis Prior are exceptional!! They are thorough, friendly and professional. My home was sold in a miraculously quick time and my tenants were cared for beautifully. The transaction was smooth, settlement was prompt and I received detailed communication every step of the way. Brett and his team made the sale of my house in Adelaide, (whilst I live in Brisbane) seamless. I don’t even have to fly down to SA to get anything sorted out. They did it all. Thank you. I highly recommend Lewis Prior!

Professional doesnt even start to describe this business. Having purchased my property back in 2004 from them, they have managed the rental property since. Their response has always been timely comprehensive and professional. Options are presented as to best manage the property and most importantly they do manage the property,giving me peace of mind and at the end of the year a reconciliation that makes tax time simple. As a long term landlord with first National i have nothing but praise for the team.

Karlie Ridley and the team are bullies. Ridiculous claims, only out to keep tenants bonds. The only reason we allowed her to take $500 (after 50 back and forth emails) was because we couldn't afford the back and fourth with the tribunal; though based on ACCC and GOV advice we had a win. She picked on full bins (even though bins were full on entry, and bin pickup was the next day), and even withheld funds for damage their own trade caused. Fabricated messes. I would warn ANY tenant away from them.

I have had a property under management with the Diagonal Road Branch for a number of years and I have been very happy with the service. Their web based Work Order Management is excellent, as an interstate Landlord they have provided excellent property reports with pictures. Where work has been required or tradesmen required in emergencies they have been prompt and professional in getting these issues resolved. They have sourced quality tenants and I would have no hesitation in recommending them.

Nick is a very pleasant and relaxed person whose knowledge of the real estate market is excellent. His easy communication style ensures those working with him fully understand the process they will experience. Nick kept us fully appraised of our situation, while advising and guiding us to a quick, effective and effortless sale of our property for a price which was in excess of our reserve. We highly recommend him as an agent and if required we will ask him to represent us in the future

We had complete confidence that Brett & his team were working to get us the best result possible selling my father's property. Brett's communication style is reassuring & relaxed, he worked hard to get the result we wanted, using his experience in real estate to our advantage. Most importantly, he has proven again, he is an agent who you can trust, straight down the line, no games or gimmicks, just an honest appraisal backed up by results. Thanks Brett & the Lewis Prior Team.

We had a bad experience with a previous property manager so made the switch to Lewis Prior and will never look back! Communication is clear and prompt and the inspection reports are detailed with the relevant information as well as maintenance being handled promptly. The team is highly professional and the service is great and has been hassle free since day 1. We 100% recommend using their services and would not trust anyone else to manage our assets.

Professionalism, Quality, Responsiveness, Value Experienced and great to deal with. Greg Lewis and Paul Harris have a great knowledge of the property market in the area . Their advice on sale price and getting the property ready for sale helped to achieve a great sale price over a short period , in such a tough and unpredictable market during Covid 19 . I have no hesitation in recommending Greg and Paul and the Lewis Prior team to sell your property .

My partner and I recently purchased a property from First National Real Estate Lewis Prior and were incredibly impressed with Paul Harris. He is a lovely guy who is an absolute pleasure to deal with. Paul went above and beyond in every way to make the sales process very straightforward. We particularly appreciated him letting us access the property during the settlement period to get quotes for renovations works. I can't recommend him highly enough!

We bought a 'turn key' new build property from Nick Rogers at First National Real Estate and highly recommend them.  Nick has a high level of knowledge about the process and was professional in his approach at all times. He maintained contact throughout the entire process and specifically post settlement to ensure everything was perfect.  He was incredibly helpful and considerate so we had seamless transition into our new home.  Paul and Sharon

Extremely unethical approach to property management, underpinned by a very poor company culture. Deliberately confrontational and unhelpful attitude towards tenants often ignoring maintenance requests or intentionally not replying to emails, not acting on requests followed up by phone then denying phone calls took place. As a landlord, I would never utilise their management services given the horrible way they regularly treat tenants.

I have over the years had a number of properties managed by Lewis Prior first national Property management department. I have always found Karlie and her team to be professional, reliable and prompt with all aspects of managing my properties - I would highly recommend them to anyone who is looking for an efficient, reliable and professional management team. I should know I've just put my 4th investment property under their management

Went to an inspection at Glenelg East with a realestate agent Brett Lewis. Very rude, very assuming, told me I wasn't a serious buyer because I asked to sign a manual QR sheet. The 2 lovely realestate agents at Harris had a line up around the block at their Gilbert St open on Saturday and still managed to have the time to let me do it manually. Will not attend any more opens from this lot. Terrible experience for me and my daughter

We currently have Lewis Prior managing three rental properties and they handled the sale of our fourth . Karlie has been our point of contact and she has always been extremely helpful, responsive and easy to do deal with. Any maintenance issues are handled quickly and efficiently and payment is always made on time and in the correct amount. I would have no hesitation in recommending them to manage your property or sell your house.

Karlie from Lewis Prior has been assisting us with 2 rental properties after having difficulties with another agent. She goes above and beyond what you would expect from any agent, shows great attention to detail, she is honest and down to earth and always has time to help us with whatever we have asked of her. I can’t recommend the services of First National Real Estate Lewis Prior and Karlie highly enough.

Recently sold our Seacliff Park property with Lewis Prior First National. Very happy with the realistic and practical advice offered by Brett and his knowledge of the local area and also extremely impressed dealing day to day with Paul Harris. Paul was always available and his communications were top notch. He was friendly and attentive and listened to our concerns. No hesitation in recommending Lewis Prior.

Paul Harris is a great agent. He is trustworthy, thoughtful, professional and kind. I would highly recommend Paul if you are looking for an agent who is exceptionally professional and helpful. Paul made the massive home buying process easy- which gave me peace of mind; something that’s rare when purchasing your new home. The team at Lewis Prior are fantastic - wonderful people who are great at their job!

I have found the staff to be exceptionally professional, supportive, knowledgeable and understanding in all interactions I've had with them. There has been times where the property management team made the extra effort to assist when asked while understandably maintaining a property management focus. For this reason, the quality of the property and excellent management staff has kept me as a tenant.

Rented a property last year and waited months upon months for maintenance to not be done, they aren't clear in the contract and when contacting them very rude "SOPHIE" is one of the rudest person in customer service I have ever had to deal with. Finally upon moving out they tried to keep the bond for items that they wouldn't fix which was what I was asking them to fix for months. DONT RECOMMEND.

Lewis Prior have been managing my dad's property for the past 3 years and I am delighted. I have just resumed the property to sell, and the condition it has been returned in, is amongst the best I have ever experienced in any of my investment properties - the tenants were good, but Karlie has managed it extremely well to keep it at such a high standard. I wouldn't hesitate to use them again.

Experienced and great to deal with. Brett has a great knowledge of the property market. His advice on sale price and getting the property ready for sale helped to achieve a great sale price over a short period. On top of that he is really straight forward and easy to deal with. I've recommended Brett and his team to others and will continue to use his service for future properties.

We were hesitant to engage an agent due to poor experiences in the past. A friend recommended Karlie and we were immediately impressed with her preparation for the meeting and professional manner. Our house was let with a couple of days at the price Karlie suggested. The experience has been seamless so far and I can highly recommend Lewis Prior for all your rental needs.

We recently bought a property being sold by Lewis Prior, the agent Paul was fantastic. As first home buyers we had a lot of questions, he took the time to answer them all and ensure we understood the process. He got back to us quickly and regularly throughout the journey, continuing to offer support even after we had signed the dotted line. Very helpful. Can recommend.

Went to one of the open inspections in warradale. One of the worst experience of open house inspection. Salesman Brett Lewis was presenting the property , who is an arrogant , rude and unprofessional person. Doesn't have a basic sense of speaking to people. Will never ever attend any inspections by this company and sales person. Strictly not recommended..

The team at Lewis Prior First National have provided a superior service with finding tenants for our rental property. Karlie and Emma provided weekly updates, even if there was no new news to share. It put out minds at ease and we new our property was being managed properly. I'd happily recommend the team and their services to friends and family!

Brett Lewis-Principal. Most aggressive agent in Adelaide. Will get you conned with smiles and prime you, set you up and then tear you apart financially. There is no human behind the facade. He will make sure you bleed if it has anything to do with "Agreements". Starts at the top and works its way down within whole company. You have been warned.

We had a fantastic experience working with Lewis Prior’s First National Real Estate to secure our dream home. Paul Harris was outstanding! He kept us informed, throughout the process of offer acceptance and maintained contact even after the contract was signed. We would highly recommend he, and this business for any of your real estate needs.

My partner and I are very fortunate to have gone with First National RE to manage the renting out of our property. We have been travelling overseas so it has been fully in their control and we couldn't ask for a more professional outcome. Special thanks to Karlie Ridley and here team, very friendly and informative. Would highly recommend.

Brett Lewis and Paul Harris offer a dynamic duo, their knowledge of the local area and database of contacts is extremely impressive. They arranged trade contacts for us and were able to tap their client database for a more focused marketing campaign as well as the polished professional advertising and marketing. Great service and result !

wow Im sorry I disturbed your day ....Interrupted me non stop and when I pulled her up she gave me lip ...and hung up. Dreadful ...Brooke the receptionist was lovely ...Feeling very sorry she has to work with such a rude person in rentals Sophie I think her name was ...Go back to Service personality school clearly you missed that lesson.

Thank you Lewis Prior for managing my rental property. The last six months has been a stress free experience, communication has been awesome and i would recommend you to any landlords looking for excellent management. Plus would just like to comment on the awesome font-line staff in the office, it all starts from there!!

Make sure you write everything down get receipts for everything. Inspections they will acuse you of not cleaning everytime. They won't even tell you what thier issue is and continually blame things on you. Also was verbally abused by a senior manager whilst my 3 month old son was asleep. My advice never ever use them.

My husband and I rented out our home to Lewis, which Karlie Larson managed. We can't speak highly enough of Karlie - she is very professional, efficient and thorough. We came back to our home after 3 years and it was like we never left. If you are looking for an agent and want peace of mind... Karlie is your agent!

I had a rental agreement with them with lot of issues in maintenance, inspection and etc. i.e. I was waiting to fix the shower head leaking over a year. I am definitely not satisfied with the services that they have provided and do not recommend them to anybody. Their business is not set up based on customer focus.

Sale and subdivision of a family property Having lived in our family home for 27 years, Brett helped with advice on how to maximise moving forwards. He walked us through the subdivision process and then the sale process to allow us to stay in our area and create a new family home. Thanks Brett much appreciated.

Our rental property has been professionally managed by the team for 10 years and has recently been sold. The professionalism, care, knowledge, communication and support from all of the team over an extended period of time is second to none. No hesitation in recommending First National Real Estate Lewis Prior.

I have a "NO JUNK MAIL" on my letter box , I don't get any from anyone else but lewis prior stop sending me your stupid paper. This is after the 4th time of calling up and saying stop. also people are right sophia is rude I honestly thought a bit of professionalism existed but obviously not with lewis prior.

I have used Lewis Prior to manage several properties over the years and I have total confidence in their professionalism. The properties have been well maintained and I have had very few problems with the tenants. When issues have risen Karlie's team has excelled in bringing them to a prompt resolution.

We have just purchased a property being sold by Lewis Prior Real Estate. The agent we dealt with Paul Harris, was not only friendly and professional but extremely helpful with the queries we had. I would highly recommend Paul and the team for any property transactions and would happily use them again.

Karlie Ridley has acted as our rental manager for several years. Her attention to detail is excellent, and she consistently achieves great outcomes for her landlords. I have recommended her to friends and family, and they have all had a fantastic experience also. Would highly recommend.

My experience with Lewis Prior has been exceptional. I would highly recommend the efficient and courteous staff. All maintenance requests were promptly fixed. All inspections were thorough and fair, working in both the interest of the landlord and the tenant. 5 out of 5, great work all.

Brilliant experience with First National. Paul Harris was refreshingly straight forward. Great sales professional who never pushed us. He also made sure the admin side of the purchase was smooth and efficient. World highly recommend and will call Paul when we decide to sell. Thank you.

My experience with Lewis Prior was excellent, they were extremely supportive and professional. My agent kept me up to date throughout the whole process and was always available to assist me whenever required. I highly recommend Lewis Prior if you are considering selling your property.

A big thank you to Paul Harris for helping us finalise on our investment property. He was professional and patient in answering all our queries. He was always flexible in scheduling site visits and placed his customers on top priority. Thank you again and we wish you all the best.

We recently listed our 3 properties with Karlie at Lewis Prior. She has been fantastic to deal with and found quality tenants in record time. We couldn’t be happier with her professionalism and attention to detail. Would have no hesitation recommending her to family and friends!

I was contemplating applying for a property but I was not made welcome they spoke about me right in front of me and spoke down to me VERY UNPROFESSIONAL do not use to rent out your property unless you want a BULLY running things and overlooking perfect tenants because of ego.

The customer service provided by Karlie and Emma has been excellent, very professional and prompt. They were able to secure a suitable tenant with 2 days of our first rental inspection. I have no hesitation in recommending Lewis Prior, Warradale for property management.

I am first time customer but have had a fantastic experience with Paul Harris. His knowledge and willingness to assist ensures a smooth settlement. I will strongly recommend him to my friends and hoping to have such a fantastic experience with Paul in future as well.

Karlie and the team at Lewis Prior First National, are professional, efficient and very helpful.. Maintenance was always dealt with promptly and professionally.. I can’t thank Karlie and Emma enough for making my end of lease and move interstate so seamless..

The only rental agents I have ever had issues with getting my bond back, I have carpets cleaned bi-monthly, have no pets, and left the property in better condition all round than it was initially. Still waiting on my bond refund. Not recommended.

Karlie has managed our property for a few years now while we have been overseas. Her attention to detail and responsiveness and has provided us with confidence our property is being well managed. We would recommend this comprehensive service.

Thank you Brett Lewis for your acknowledgements, professional, prompt resolution and turn around to our issues and concerns raised. Customer Service and Customer Value although intangible as a benefit manifests itself in a very tangible way.

Paul Harris is all that you could ask for in a real estate agent - A very hard worker to get our asking price but very friendly and helpful. Through some hiccups by the buyer Paul was always on the ball and negotiated a price that we were

Karlie is amazing! We have had experience with a few different agents over the years and Karlie is by far the best. Very responsive, proactive and always eager to help! Thank you for looking after our home over the last 4 years Karlie!

It was great to deal with Greg Lewis at First National Real Estate. Greg was helpful and made the experience and process of buying our new home, really easy. We appreciate the continued support as we settle in. Thanks. Gary & Ron

We've had excellent service from Lewis Prior since we moved into a rental property managed by them. They run an efficient operation with prompt attention to any problems. Thoroughly recommend them to tenants or property owners.

As a landord, i do appreciate the hard work that Karlie Ridley and Sophie Pech contribute for my investment house. I definately will find them and recommend them to any of my friends for agent and property managment service.

Karlie and the team from Lewis Prior have managed my property for 6 years and have been fantastic the whole way through this time. I cannot recommend them enough as far as property management in Adelaide is concerned.

Just recently leased my property out for rent. New to this business but Karlie and the team stepped me through the whole process. Very professional and transparent throughout. Will definitely recommend to my friends.

I have used Karlie as my property manager for a few years now. She is extremely easy to deal with, has great communication and has achieved results beyond my expectations. I would not hesitate to recommend her.

Having had many rental properties throughout Australia I would have no hesitation to say that the service and attention to detail offered by Karlie Stephanie and Jessica at First National are second to none.

I have used Lewis Prior as my agents of choice for managing my rental property. Karlie and her staff have always performed the highest level of service. I wouldn't go anywhere else. I recommend them highly

Buying a house in the current market is crazy but Paul made the process so much easier and reduced the stress by keeping us updated, keeping the process on track, and just having a genuine care factor.

Purchased a property listed with Lewis Prior FN, Nick Rogers was exceptional with his service. He went out of his way to make the process as easy as possible, no request was too hard. Thanks, Nick.

We have been working with Lewis Prior for a number of years now, and greatly appreciate the working relationship we have with all the Property Managers. Highly professional and great to deal with.

Brett was very helpful and thorough in assisting us and was very professional in his approach and his knowledge was of a very high standard in all aspects and kept us up to date with progress.

Karlie was a great property manager to deal with. Extremely easy and efficient. The communication was fantastic from her and her team while managing our property for us.

Karlie and Tanya are truly great with their exceptional service. The delivery of information is always straightforward and responsiveness is quick. Highly appreciated!!!

I Definitely recommend Lewis Prior Very Reliable Very Friendly staff in particular Property Manager Amie Howes Very Very Friendly Very professional would recommend 110%!