I don’t like their policy about no refunds the cashier was rude and automatically thought I wanted a store credit when really I wanted my money back. It’s so stupid how you can’t get your money back I had just recently bought a dress and shoes went to return them and I couldn’t get my money back not impressed

i bought 2 items today, came back home and figured out 1 of them still have the magnetic pin. So now how can i wear it huh??? I live in St.Catharines and there isn't any store around here, how silly i am to drive 96 km to the only store nearest to take off that thing

I used to like shopping here but now they have jacked up their prices and the quality of clothing is still cheap. I didn't mind spending $10 or less on clothes because I knew the quality isn't that great but now everything is expensive. The

I am always been a huge advocate for Topshop, I have bought all my jeans from here. I got a bad batch of The Jamie fit blue jeans which was ripping from the thigh area, I had those jeans for less than 6 months. I spoke to the store manager

i had gone in and paid for my items at the caah register when the employee cashing me put charged me for an item and didnt put them in the bag. i didnt notice until i was already on my way home and now just really disappointed because they

Not at all in the Forever 21 demographic but went shopping with a friend here and have to say, they had some great stuff! With neon being hot for summer, seeing some oversized neon pink and tangerine jean certainly jackets got my attention

Selection is pretty good but their store is so messy and not organized which is understandable I get that customers coming in and out of the store move things/ don’t put them back, but their employees are also not helpful at all and don’t

I was very excited when I entered the store as my eye caught many items instantly when I walked in. One in particular was a dress on a mannequin. I searched the store high and low to only find it in a medium which I tried on even though I

I love this so store because I'm really into today graphic t- shirts and kind of rock ish style and that is what most of the clothes there are like so if u don't like today's style I don't recommend it but if u do u should check out this

Some deals are great but good luck finding products from the website in the actual store. Most associates don't know where to direct customers when they're looking for a specific item so it literally turns into going on a mini treasure

Forever 21 is my favourite store forever. Beautiful store. Wide selection of items. They sell some unique products that other stores don’t like cosmetics and jewellery. Clothing is quality, modern and affordable. They have great sales.

Ugh. TERRIBLE. I had called the store at 1:00 on Sunday, Dec 3, 2017. I was looking for a specific shirt as I had ordered it online and when it came it ended up being too small for me. The size I wanted was also sold out online at this

My fiancee was made to wait outside the change rooms like a dog while I tried some clothing. At first, I couldn't even show him how the clothes looked on me. What are we 5 years old? What's up with the archaic and prude mentality?

I have been shopping at this Forever 21 for a while now. I did visit the SQuare one Location on Saturday, I.e for the Labour day Weekend, I mean obviously coz they are apprently they had a ADDITIONAL 70% on already Markdown items.

A cashier called Megan is extremely rude. I've unfortunately interacted with her twice, and each time I'm at the line, I hope and pray that I don't have to interact with the woman. She doesn't know a thing about custimer service.

Cashier I had on that day I was there, Nov 21 at 10:45am, didn’t seem to want to be there. Not good customer service, find another job of your not happy. Don’t bring down the customer while they are paying your salary!

So much selection. The employee was very helpful. I don’t know his name, but he is Indian / south Asian. Super friendly and made sure my shopping experience was well. Great prices & sales. It’s mostly urban planet.

Today, I was at f21, and I needed help, the manager on the floor.... I think his name was Alex? totally useless, very rude, he needs to take a nap sweetie, find a better job/treat others better. goodnight

The clothing quality is really good and the sales are amazing! Some of the graphics are weird though but if you look around the store you can find lots of nice clothes since they have so much variety!

I come to this location often and the big difference between this store and the other Forever 21 stores is the staff .They are super friendly and helpful even during busy sale periods. Keep it up!!!

It was good. The employees were nice and even though there were so many people because of boxing day, the cashiers worked quickly while staying patient! Really cute clothes in several sizes.

A store for lady's of all ages! You can find some really nice clothes in here. Also a great selection of purses, shoes and make up. Set aside a good amount of time to go through it all!

Nice store at Square One. They always have nice discounts and sales. One of the representative named Kriti was very helpful in choosing the right clothing for me and my friends⭐️

I love the jeans here! Can't find better. They fit my height and weight and body shape almost better than any other place. Really happy with the quality.

Excellent service from the Bay. My wife and I have ordered many items From the Bay and have yet to have any problems. We would highly recommend them

I've noticed the employee morale at the store is quite negative.. Most of the associates look very unhappy. Happy employees = ultimate store success!

The attendant at trial rooms was so rude with us. We visited today around 3 pm. She was literally yelling. Please be kind. …

The worst customer service ever. On Sunday 29th at 6:40 I was there trying to find shoes and then I had to leave

They have incorrect price signs up saying the entire top floor is $10 but then reveal it isn’t at the cashier

good place to visit specially when their is sale