Frankie & Benny's

1803 reviews

The Fort Shopping Park, Centre, Birmingham B24 9FP, United Kingdom

+441213863124

About

Frankie & Benny's is a Italian restaurant located at The Fort Shopping Park, Centre, Birmingham B24 9FP, United Kingdom. It has received 1803 reviews with an average rating of 4.4 stars.

Photos

Hours

Monday9AM-10PM
Tuesday9AM-10PM
Wednesday9AM-10PM
Thursday9AM-10PM
Friday9AM-10PM
Saturday9AM-10PM
Sunday9AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Frankie & Benny's: The Fort Shopping Park, Centre, Birmingham B24 9FP, United Kingdom

  • Frankie & Benny's has 4.4 stars from 1803 reviews

  • Italian restaurant

  • "I had a cooked breakfast, the eggs was raw, mushrooms burnt and cold beans"

    "Great experience having breakfast here"

    "We went for a birthday meal here with a party of 15 the atmosphere was great and the staff were also fantastic, especially our waiter micheal aka Noel, he attended to our needs and was such fun what a great guy"

    "Staff was super friendly and attentive"

    "Myself and my partner have visited a handful of times and the staff make our evening every time"

Reviews

  • David

I had a cooked breakfast, the eggs was raw, mushrooms burnt and cold beans. Tomato was straight from the fridge. Tea was cold by the time food arrived, my daughter's waffles was stone cold - nice lady who took our order said they are supposed to be warm, had waffles taken off the bill. More

  • Matt Hucker

Great experience having breakfast here. Our waitress Samantha was lovely and knew her stuff as she made some great reconendations. We were a bit fussy ourselves and she was able to make alterations where we wanted them which was great. Will be back again soon! More

  • P J

We went for a birthday meal here with a party of 15 the atmosphere was great and the staff were also fantastic, especially our waiter micheal aka Noel, he attended to our needs and was such fun what a great guy. Thanks for a fantastic evening. More

  • Julien Prud'homme

Staff was super friendly and attentive. The environment is nice and clean. But the food is sub-standard American dishes. And the portions for some of the dishes could be a bit more generous given the price. Not bad but not really great either. More

  • Sam Longmore

Myself and my partner have visited a handful of times and the staff make our evening every time. Mikey (apologies if spelt wrong) and Cameron are amazing, always leave us laughing. Great staff members and a true asset to the team at Fort. More

  • Clare Jones

Never been here before but would definitely go again. Extremely friendly staff and atmosphere. Had food from their Christmas menu,changing it slightly wasn't a problem. Drinks and food were served in good time and all as we'd asked for. Our

  • Phoenix hendricks

Came her expecting a nice evening meal with the family. Ordered the salmon and was horrified as it was extra slimy and bland im really questioning where they get there salmon from. The kids hated the chicken nuggets and said they preferred

  • Graham Hughes

Not busy, pre booked table. Waiting staff friendly, polite and not rushing around our pushing for our order. Meals delivered within a reasonable time, all hot and good size portions. Sweets a little expensive and not an extensive menu but

  • Christina Murphy

Friendly, polite and helpful staff at this venue. We had to wait a little while for our food but it was very busy, the staff kept checking we were ok and offered us free drinks a couple of times. The food was delicious, good size portions

  • Stephanie Wong

Me and my fiance went here to celebrate our 10th anniversary .The atmosphere was fantastic the good was delicious and the staff was very friendly. I had the Jack fruit wings which are to die for the sauce is amazing and so is the vegan

  • Matthew Cross

I go here most Fridays as it's close to work, and it is always a pleasure due to the staff and the service they all provide. I feel I've got to give a special shout out to Aimee as she has an amazing knack of remembering my customers'

  • Christopher Wilson

Restaurant is nicely set out and decorated as American diner but higher class style than a fast food place. Menu is varied enough to suit most tastes and prices are affordable, especially with lunch deals and set menu discounts in the

  • Georgia Walklate

The staff here are great, I cannot fault them. Service received from the waiters, waitress and manager was awesome. There was a slight problem with my main however the manger sorted this straight away for me and even offered me a free

  • Jason Brady

Standard American food chain of the variety such as TGI Fridays but different. Staff very friendly and attentive to your requests. Food order taken in a timely fashion and food arrived fairly quickly. Does what it says on the can!!

  • Barbara Nicholls

A lovely warm welcome and a great atmosphere when arriving. Staff are very understanding with any allergies and there's a separate menu which helps you choose. Great choice of food for everyone and service is top notch. More

  • Susan Thresher

Omg how disgusting. Never heard of fat chicken. In the bowl shown is pure fat from the chicken thst was served to us . Spoke to the manager who was great. But would never go back to Frankie and Benny's again

  • Maria Yarrington

We had a table of 9 ,,, we didn't book but the managed to fit us in . The service, the staff was all friendly and always smiling . Food was fantastic plus we didn't have to wait long for the food.

  • Carrie O’Connor

I had food here this weekend and it was fantastic the staff are extremely welcoming be environment is calm and the food was delicious I would recommend coming here me and my husband loved it here More

  • Annmarie Edgington

First time trying Frankie's & Benny's. Went for breakfast. Reasonable priced. I go for quality, my partner goes for quantity. We both left satisfied, and are returning this weekend for dinner. More

  • Kirsty

My Favourite place for breakfast! The staff are great and the food is always nice. I tried their new breakfast pizza recently... Its nice, but I could only manage half! Simple, great tasting food.

  • Julia Westwood

Fort shopping Centre restaurant Never been here before today and have to say I was really impressed! The staff were really friendly and helpful, didn’t rush us and were very professional. The

  • Yi Jun Wong

American Italian restaurant conveniently located within the Fort shopping centre with free parking. Food is ok, it's a bit pricey but the kids meal is reasonably cheap. Great service. More

  • Simon Lloyd

Friendly professional waitress. Went for breakfast and had the stacker. Slightly disappointed. Very very dry and a very hard egg yolk. I'll stick to the eggs benedict next time. More

  • Sarah W

Years ago we loved frankies but over time had become very dull, bland food and overpriced. Having not been for a long time it was a quick choice for the kids to pop in and

  • SHAHID KHAN

They have scaled their menu back so much, very little suitable for vegans/vegetarians. Portion size was small and worth the price. I won't be going there again. More

  • Davinder Kaur

I bought my Dad here for his birthday. Mikey gave us the biggest smile, friendly service, great food suggestions and even a free dessert with a candle for Dad.

  • jleexo

Great food and atmosphere. food was served so fast and to such a good standard. really friendly staff and good value for money. would definitely recommend More

  • Matthew Harrington

We'd not been to a Frankie and Benny's for a few years but were pleasantly surprised. The waitress was really attentive and the food was really tasty. More

  • Laura A

The service was fantastic! Took my allergy seriously, and were great with the kids, even changing a drink free of charge when someone didn't like theirs.

  • Hayley Evans

Lovely members of staff unfortunately dont remember the young lads name but he was truly lovely! The food was as good as always. More

  • Kiacsa Sarah

Went for breakfast, had a bacon roll with extra bacon. Food was ok, service was great and the restaurant was nice and clean More

  • Nicola Willetts

Fantastic breakfast , lots of choice . The smoothie and hot chocolate were delicious, as was orange juice and lemonade. More

  • CJ L

Good service, nice food, clean. Decent selection of gluten free options. Fairly priced. Staff good with the children.

  • Jo Blan

We all had a lovely meal and drinks staff were very friendly and helpful our server was top notch lovely restaurant

  • Helen Jim

Fantastic food, price, vibe, everything was spot on! Our waitress Mia was absolutely outstanding!
Mea…
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  • ruby Kaur

You can't go wrong with Frankie and Benny's. They have a great variety of food for meat eaters and vegans. More

  • Louisa Harvey

Super food with very friendly service from Kymani our waiter . Will definitely come again Thank you More

  • Vin Chenzo

Great friendly staff. Good food. The set menu was good value. Overall enjoyed it and would visit again.

  • Lourens Vorster

We came here as a family to celebrate our sons GCSE results. And it was really good.

  • Charlie minimadness

Great night Great food Great service what more can you ask for

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