Customer service is horrible. The manager didn’t have the galls to come out and talk to us face to face about the issues we had. They had their employees relay messages through phone and faxes. I understand you didn’t want to help rectify the situation but at least come out and talk to us. We will never be going back.

Great experience with Furniture City, got all my furniture in my new house! From purchasing no pressure showed us different styles and made us super comfortable. They delivered it fast and set up everything for me as well! Highly recommend Furniture City will continue to get everything I can from them.

The entire experience was a 9/10 . Starting from the store, everyone was very helpful and we were lucky to have Thomas help us out with picking out our furniture. He did the extra mile and measured everything without hesitation and provided

DO NOT GO HERE. The salesman that came to speak to us while we were sitting on couches was an absolute jerk. Basically told us to leave if we didn’t want to buy it. My girlfriend and I just moved into a new house and although we didn’t have

The customer service was great when I was purchasing my loveseat. The reason I’m not giving 5 stars is I have felt somewhat yanked around as far as the delivery date. I was called back upon leaving the store with the news they had the item

This is the best experience I’ve had at any furniture retailer hands down. My professional sales rep was Tom, he made me feel really comfortable, wasn’t pushy, very calm and collective. As a woman I always feel like I’m going to be ripped

Unfortunately, upon going here, a customer had gone into cardiac arrest and was not breathing/heart was not beating on its own. There was ambulances and paramedics and he was wheeled out on a stretcher. One of the women working was joking

Outstanding customer service delivered by Tom. Took me about a week to decide, Tom was very patient, professional, friendly, and very helpful. Gave me his cell number and gave me other options on furniture. Tom went way out of his way to

This place is great! We have purchased furniture many times and are always pleased with the service and quality. Always ask for Kevin, he’s great! This most recent order was a little confused and the bed came without the mattress, but

From start to delivery was professional and smooth. Was promised up to 8 weeks, and my furniture was ready in 4. My furniture looks great, and the guys were very quick and clean with set-up.