I have had my handbag repaired here, boots repaired, and keys cut there and bought mysrlf some pretty cute Birkenstocks, and find their prices very reasonable. I have always been more than happy with the outstanding work and friendly service, and to be honest, I wonder how anyone can put in the time and effort to repair something for such little money! I suppose i see the value in repairing rather than throwing it away and buying a new $350 handbag! So im not sure why anyone would be upset with a repair being over priced when a quote is given first. Ive never been unhappy with a job done there so I have never personally had to take advantage of the workmanship gaurantee, but considering how friendly they are, I would have no hesitation in mentioning it to them if i was ever not satisfied. But there lies the problem with social media. Instead of getting an issue resolved like the good old days, its easier to complain online- which really benefits nobody! Thanks Heels-ville Shoe Repairs for the time and effort you put in to my repairs and for my Birkenstocks. you guys rock!

Best place to buy and fix shoes, but also best place to just stop by and have a chat! They are beautiful people and always welcoming, caring and compassionate! For me it’s not just the shoe shop! It’s a place to stop and just rest!!!! God bless!!!!

Brilliant little bespoke shoe and boot repairs. Lots of Birkenstocks for sale. The owner repaired my work boots on the spot, and was very well priced and knowledgeable. Great to see a family business in healesville

Picked up some new Birkenstocks from here today and the owner was very helpful and knowledgeable. Will be taking my older one's here for repair and will definitely go here for any future purchases …

have had shoes repaired there but expensive and glue from bunnings did a better job. Great place to get keys cut and supplies for shoes such as laces and polish. little bit on the pricey side.

Amazing service, Beautiful people, Huge range of styles. I have found my new heaven.. I'm addicted now.. . Bought 2 pairs in 2 days, already know which ones next visit.. …

Great little shop with a huge variety of Birkenstocks to choose from, owner was super friendly and helpful. Great advice regarding our new Birkenstock purchase.

BEST SERVICE AND BRILLIANT REPAIR. OMG, MY 8 YEAR OLD WELL TRODDEN BIRKIES LOOKING BRAND NEW AT HALF THE PRICE BY PETER. THANK YOU.

Fantastic range of Birkenstock and great customer service. Will definitely be back for another pair when we’re in the area next!

Fantastic shop, has so many different styles and colours of birkenstock s. Amazing customer service too

Owners are absolutely brilliant! Great customer service and outstanding range. Keep up the good work!

Thankyou for fixing my hiking boots this morning, your temporary fix lasted the whole 10km!

Friendly service, great range and good advice on product care.

Extremely helpful service, absolutely worth a visit!

Excellent cobbler.