Expensive - rather buy online at Takealot etc. Other than that, the staff all hover around the tillpoint and are reluctant to assist, I bought an xbox one s which was in an unsealed box, was assured it had not been "opened or used" but on unpacking it a week later when my son came to set up, it had been used. Although it was noted that the box was unsealed on purchase it was a trying process to try to get them to find me a sealed one at another branch (they made no effort) and an interrogation to try to get a credit.. I ended up buying sealed unit at Game for same special price. I only ever buy here when stuff is on special as normal prices far in excess of other outlets and online retailers. Oh and to top it all, they charged me R2 for a bag on a R5599 purchase That stumped me

WORST EXPERIENCE EVER! I have been trying to get a device on contract for about a month now. The whole process especially took long because the communication from the staff is especially pathetic. I had to drive to the actual store multiple times because they wouldn't pick up their phone or respond to their e-mails. Petrol is expensive, and it is especially frustrating if you go all the store only to get disappointed because you aren't getting helped. Then, I get here today and wait for hours for them to open, just to get told that I have to wait even longer because they prefer helping other customers first. ARE YOU FREAKING KIDDING ME!??? You seriously need to work on your customer service. I am truly beyond disappointed in this Table Bay Mall branch.

Until this branch opened I did not like Incredible Connection and would go out of my way to avoid their stores due to previous bad service and feeling ripped off. This store however is amazing - they go out of their way to give as much advice as you need, present you with all the options across the price range not just the most expensive, and even when I just called for advice which meant they were not even guaranteed a sale Kevin returned my call within minutes and proceeded to give me exactly the advice I needed. Safe to say, they did get that sale as well! This Incredible Connection is now my first port of call - beating i-Store and I am exclusively an Apple user!

I made a credit application online. And after being approved for a huge amount ive had the worse experience ive had in a retail store in years. Was assisted very quickly when the application was approved but since the deal was processed the turn around time for final approval has been ridiculous. 5days and counting after i was told by three staff members that it only taken s a day. The manager Munier took over my application and with as little help as possible and NO!!! communcation on why it takes so long ( besides backlog and loadshedding) i have never been so dissapointed. For all the hope i had regarding doing business with them i am loosing hope

Absolute worse customer service! especially from Kevin and the branch manager - been customers for over 18 years, first at Bayside then at the Table Bay Mall - they do not even have the decency to keep a product, which they have put on the side for me and promised to keep it from the afternoon until the next morning (as I could not come through the same afternoon) and their online payment link via sms I was sent was not working - they lost a customer... unfortunately they won't care about it

Poor quality. I have bought several products from Incredible Connection, including a near twenty-four grand laptop, and most of the time, the products dont't work properly. We've had countless issues with the laptop that they neglected to fix three times. Even when they did, they only repaired it after expicitly asking for it to be replaced. Now recently with headphones that have horrible audio quality, it's a fifty-fifty on whether what you buy works as advertised.

This shop is one of the smaller Incredible Connections I've been into. As I went in just after it opened, I was lucky enough to get a knowledgable member who gave me 3 options to resolve my issue with my new fibre router. As far as the shop goes, if you've been into 1 Incredible Connection you will be familiar with the layout as I've found these ones I've been into to have the "company" standard.

I got my contract forward to them and man, I am Impressed! they helped me and went completely out of their way to assist me. Munier who assisted me really helped me to the end, despite having endless loadsheeding, he really is one of the Best! no way around it! I appreciate his help and his friendly and professionalism. Thank you for making me believe in Incredible Connection again!

Originally I gave a bad review, however they reached out and addressed the issue efficiently and within the same day resolved my finance application. 5 stars for the service delivery from Incredible Team, Its not always that companies act on bad reviews and resolve them. Thank you Incredible, I definitely keep supporting the brand and store.

Returned a faulty controller after 1 month of use. Had to keep phoning for updates and after weeks was told that the supplier will not honour warranty as usb cable was damaged (seperate to controller) bought another cable at my expense and dropped at store. Have been calling for another week but no answer or cannot get hold of technical.

I have, today, and previously had the need to make use of the tech. services at Table Bay mall branch. I am very happy to convey that the service and friendliness of the staff is exemplary. My issues were sorted methodically while communication regarding my pc problem was explained in layman's terms. SUPER Service guys!!!

I was at their branch and a brilliant lady by the name VUVU assisted my husband and I excellently, passionately explaining everything we need and we could see that not only were we customers but she had the best interest at heart to give us the best options available for our money. God bless you VuVu, you are an asset.

The 5 star rating is for the manager who went through a great deal to assist me, even though I was not in to buy anything and just needed a invoice for a previous item i had bought awhile back he took the time to help. Brilliant leadership and an example of how customer service should be. …

Very poor selection of laptops available. It's much better to use online sites that have plenty of options available. Incredible Connection are also ridiculously overpriced and the staff didn't really seem very interested in trying to assist me. Check out Evetech instead.

Stored is closed at 3PM in the afternoon and when asking why it's closed the answer I got was: "the store is just closed". This store is badly stocked and staff are always extremely unhelpful and unfriendly. Stick to buying goods on takealot!!

Had a great services from the personnel at Table Bay store . I bought an iPhone 14 Pro Max and the personnel really guided me with the product and after sales . I really appreciated every thing gents. Being a sale personnel is under rated yet.

I just bought my laptop for school and was given a laptop fitting for my needs. The service was beyond great and I'll be definitely be using Incredible Connection for all my future tech shopping! #Ahappycustomer #TableBay #IncredibleConnection

I gave in a Inverter for repairs,under warranty.Received EXELLENT service through the whole process...must name MUNIER ,the braunch Manager....HE WAS ABSOLUTE more than willing to go the extra mile for the client.These type of service must

Nabeelah gave me the most wonderful help with my lenovo laptop while trying to self-publish my book on Amazon after i didn't use my laptop for a while because writing on my phone Google Docs was so nice. Thanks Adriana Willemse

Rinah's approach to customer service leaves a lot of room for improvement. Lying to a customer by denying her identity is not good for her company's image - better vetting of staff required in future.

Sales person seemed annoyed we were there. We were trying to find out which device is better and it was like pulling hens teeth. Not friendly at all. Should have spent our money somewhere else.

The service at Table Mall is always consistent. The staff are very helpful & friendly. Store is also organised and it's a pleasure shopping there We always come back to this store! …

Horrible service. Bought laptop bag and they are telling I must go to third party to do an assessment. I bought the bag with incredible. I don’t need to know who they bought it from.

Store has a good layout - immediately knew where to find what I was looking for. Good variety of electronics and brands - had the laptop and watch I was looking for available.

I recently bought an item from incredible connection Table Bay and received amazing service from Munier! I would highly recommend his service and branch! Thank you Munier!

Very arrogant manager, why are people so nice when they sell you something only to become the exact opposite when the item is faulty less than a month later

It's always a joy to be served and serviced by the team , absolutely lovely people, who passionate about their Job at all times , always smiling …

I bought my Macbook Pro from the V&A Waterfront store yesterday. Raul Singh was incredibly kind and helpful in securing the correct product for me.

Excellent service from the technical department. Saved me R24 000. Thanks a lot Incredible Connection Table Bay Mall. Fast efficient service!!

Very helpful and knowledgeable staff. Always smiling and more often than not they are able to assist me with my non tech savvy requirements.

Had a trolley with groceries and my son sitting in it. Was told by the manager that I had to leave the store because no trolleys allowed.

Best staff ever. More than willing to go above and beyond to help a customer, within an hour my query was resolved. Thank you.

Overpriced, and knowledgeable staff is lacking. The only time their pricing is reasonable is when they have a "special".

It's the baddest experience ever. They took a week to get me a contract on a laptop and till today it's still pending!!

Great service. Caring, friendly staff. Great product selection. Staff very knowledgeable. Great shopping experience.

Had the very best service from Munierh today.....Thank you so much and may you always be blessed …

They never awnser the phone and when you go there they don't have stock. Canalwalk service much beter.

Excellent service from Kevin and the team. Ill definitely be supporting this branch more often.

Well stocked, good advice from friendly sales people who know their products very well

The stuff is very friendly... Bought a Lenovo in great shape and quality on sale .

Very helpful staff. Staff is always friendly and willing to help. Best service.

Friendly helpful staff, found what we needed with the assistants help

Top Laden, man findet alles was man braucht. Freundliche Bedienung!

Staff are always eager to assist and they have some great deals.

Great well stocked store. Friendly and super efficient service.

Very pleasant helpful and knowledgeable service received

Very helpful, great staff,very happy with my purchase

Prices are just horrendous but the staff is helpful.

Staff Always helpful keep up the good service

Great service, knowledgable & friendly staff

Got my Intel Core i3 there at a good price.

Poor Customer service. Products are great.

Excellent experience with great service.

Did not have top end product in store

Friendly staff. Always there to help.

Great service, knowledgable salesman.

Excellent help from the technical guy

Great for any computer accessories

The connection is just incredible

Very friendly and helpful staff.

Helpful and knowledgeable staff.

They have a lot of video games.

Knowledgeable friendly staff.

Nice store and good service.

Good experience convenient

Excellent customer care!

Products are very pricey

Helpful always stock

Woolworths table bay

Awesome service!

Limited choice

Great service!

Great service

Good service

Good service

Always good

Expensive

Nice one

Average

Good