We rented a car in Barcelona using Indigo. The actual supplier was Goldcar. The car was a bit "bashed about" with many scratches and small dents and we were reluctant to take it but, having been told that we would have to wait a long while for an alternative, we agreed to take it. I pointed to the rental man many damages which were not marked on hire sheet but was told they were less than 5cm so it was no problem. I personally added a couple of marks, which seemed particularly bad onto the sheet before signing it. We returned the car and another rental man checked it and started making marks on the rental sheet. I asked him what he was doing and told him that all these damages were there when we took the car. That we were told they were small and did not matter. He said that he was just making notes for himself. I asked if we were going to receive all our deposit back, this which he said CLARO, meaning of course! Only then I signed the sheet and we rushed off to the terminal. Imagine my disgust when a couple of days later nearly £600 was deducted from my deposit without a word from Goldcar. I immediately contacted Indigo with whom we had a contract. Cherie Carter, from this first call, was helpful, reassuring and calm telling me that she will to everything in her power to get these monies back. We then exchanged many mails, she was always just as friendly and helpful and she and I were writing to Goldcar to complain and get the resolution. Eventually I received reply from Goldcar refusing to reimburse us. I wrote back telling them that they were a dishonest outfit and were taking our money to cover the damage made by somebody else. Little did I know that Cherie never gave up and today, some 10 days after Goldcar mail to us, I just got a message from Cherie that she managed to get Goldcar to return in full the money they deducted. This is what I call an excellent customer service. Throughout this unpleasant situation I felt Cherie was on our side, believed our version of events and did her utmost to help. I recommend Indigo to anybody who wants a honest, good value rental in full knowledge that, even if things should nor go as one would hope, Cherie and her team will to everything to resolve the problem to customer's' satisfaction.

What negatives are there with the Indigo Service , we cant think of one , you have been super helpful at all times over the past 3/5 years or more and am more than happy to keep on using Indigo. However , no matter how good your service is , it is always a concern to think how is it all going to work out at the Hire Company desk on arrival !! We have used via you, Hertz and Avis previously , The Hertz service was the best from a comfort factor until the last Hire via you was with Enterprise for the first time on the 5th DEC 2016, all hires being at Gatwick South Terminal. The Young Lady there , we think her name was Alice or something similar , she was absolutely fantastic with her Customer service attitude , nothing seemed too much trouble to her from attending us at the desk , checking the outside of the car , right thru to a full instruction of the controls of the car Fabulous We were so pleased with her we made sure her manager knew this on the return of car day From a hire car point of view a Hyundai , this was good for what we wanted but driving it in dark country lanes was a night mare , in short the lights are crap , very very poor luminosity, not your fault i know , but if you lose any similar cars at night , thats the likely reason !! Well done Indigo for sourcing the right deals with the right Companies and even more so on value for money costings. We may be returning to the UK for a short break in Jan , so will contact you soon

Indigo Car Hire saved my holiday! I was not able to pick up a car I booked with another company, because I had only my debit card with me and did not realize I needed a credit card. Indigo Car Hire has the best customer service ever, the operator helped me to calm down and solved the situation very quickly - he found the perfect car for me, which I could take using the debit card (not easy to find I think) for a very good price given it was the peak season in summer + I needed it in 2 days. Everything was transparent, all of my questions answered fast, everything explained with patience and in a way I could understand even as a person with a different native language than English. This happened in 2016. This year I had another positive experience. I went to France and was thinking about visiting more places on the Riviera, but in the end I decided to cancel the booking and stay at one place. The whole communication was similar to the one I had before, only this time I used the chat. The operator was very friendly and helpful, I could cancel the reservation for free in the given time limit. In the end, when I changed plans and cancelled it, everything went the way I was explained before, so there were no fees and I could enjoy my holiday without any worries. I recommend this company and will use their services anytime I need a car. Continue the great job!

If you want to stress yourself, waste your money and your time, then book from them. I booked a car on 23rd of June for roughly £225 from this website, the following day, I went to the "Leeds Bradford Airport, at 7:30 am, where I was supposed to collect the car from the "easirent company". I found no one there so I phoned them, both "easirent company" and "Indigo Car Hire" but no one answered. One hour later, a man came and told me that there is no reservation under my name and that I did not book through the website. I asked him what I have to do and he told me that I just need to contact Indigo car and explain this to them. He said that we don't have any cars available neither today nor tomorrow. I phoned "Indigo Car Hire" to ask for a full refund as it was not my fault but they refused at the beginning and said that they can book the car for a different day . I told him that I’m not interested in renting for a different day and that if they do not refund, I will contact the customer right as I did not use the services so I have a right to have full money back. I told him that after this, I don't want to deal with them anymore, they agreed to refund but told me that it takes 22 days for processing, I agreed and I sent the email to explain everything that has happened. I got my money this afternoon 3 months after the incident.

the experience was perfect ! I don't know what I would do without their help. I'm so happy that I found this company online. I was panicking that I would not be able to rent a car in Geneva which was a must for me ! My holiday would be ruined without a car. I could just not manage without it. It was a big shock when i came to book and realised that all global companies in France now need a credit card which I don't own ! In other countries I always used my debit card or paid cash to local little firms. I panicked and searched around and I found Indigo. At first of course I was a bit suspicious if my reservation will go through as when I phoned up all the car rental companies at the airport, they all refused rental with no credit card. Indigo's employee was very helpful, explained everything and tried to calm me down and reassured saying how many satisfied clients they've had. Once I approached the Avis desk in gevena, they had my booking details and everything went more smooth and easier that I expected. All stress free ! Staff there spoke fluent English. I will definitely use Indigo company again !

I’ve used Indigo a few times over the years, having struggled to find car hire firms that accept debit cards as forms of authorisation for damage deposits, as hire companies always try and force people to use credit cards or carry out ridiculous background checks (Enterprise being the worst culprits for this). Indigo have always found suitable hires for me in the UK or abroad, including France and Romania, and no matter how short the notice, they’ve found a car in a suitable location at an affordable price. Their service is first class; they reply to initial email queries quickly, and arranging hires with them over the phone is a quick and easy process. If I have issues picking up the car (usually the hire car company refuses a debit card) Indigo will sort it out there and then over the phone. Their operators are always friendly and helpful, and have been every time I’ve used them. I wish that the big car hire companies would take a leaf out of Indigo’s book, and train their staff to be half as helpful as these guys.

Excellent experience using Indigo Car Hire, planned hire many months in advanced for a holiday in Italy collecting from Milan Malpensa and driving to Lake Como for the week. Best price we could find for what we needed. May I put out a special thank you to Matt @ Indigo who helped me from Day 1 responding to my queries and questions very quickly and advising of things to look out for. Got vehicle we had booked, albeit fair amount of damage to it, but still in one piece (damage due to previous customers, so nothing to do with Indigo as an agent) we made sure to take pictures of the vehicle before departing etc as you do for your own insurance when handing it back. Overall a great experience with Indigo and would massively recommend them for both UK and Europe hire. I will certainly be using them again the next time I require a hire vehicle.

Everything was fine. I was offered an upgrade to a new automatic hybrid Toyota Yaris with built-in satnav for 65E for the whole month, which turned out to represent a saving over the original due to the superior fuel economy. I have been renting cars through you since you first started many years ago (when you were called 123 Car Hire or something to that effect, if I remember right) and have always received excellent service. I also bought the excess insurance through your website, cheaper than from the rental firm but a far cry with a yearly policy I had for many years with icarhireinsurance.com and later with insurance4carhire.com, both UK based companies. Around 60€/year covering unlimited hires in Western Europe and full excess coverage. Unfortunately Brexit meant these two could no longer offer their services to EU residents.

Having booked to go on a short trip to a wedding my partner and I needed to book a car. Neither of us have credit cards and the amount of the deposit from most companies over £1000 was ridiculous. I came across indigocarhire online and spoke to one of their representatives Rob who was extremely helpful and considerate and showed great empathy to our situation. Was a bit dubious this may be a scam but after checking reviews and Rob on LinkedIn I was convinced this was a genuine company. Two days later I spoke to Rob again who remembered our previous conversation and who once again answered all my questions and took our booking. Thank you so much Rob what was becoming a stressful situation for us was resolved by you, so happy can just enjoy our trip now.

Upon arrival in the UK from Australia, I was surprised to find that my Debit Card used on a previous trip, only a year ago, was no longer accepted as a means of purchasing Car Hire services. The reviews on the internet widely reflected this; and several other grievances too, from disgruntled car hirers. I came across the INDI-GO website , and found a company that appeared to be acting as a broker to the general public, in the field of Rental Cars. To my surprise, a chat panel popped up, and through this medium, much valued and timely advice was received from Consultant Rob Selby, which resulted with our hiring the car we needed at the right price. Many thanks.

I am happy to leave the most positive feedback for all of the employees at Indigo and Enterprise rent-a-car! I was delighted how friendly, polite, helpful and knowledgeable all of you are. From my very first enquiry through to returning the car at the end, all of the staff were highly professional and engaged with the customer. Very fast and dynamic, I got answers to my emails within minutes. At the end I want to thank Nikola Petrovic from Enterprise at Frankfurt Airport who personally made my rent-a-car experience one of the best I have ever had! Not having to have a credit card is just another benefit, amazing! Definitely highly recommended!

I arrived by plane late in the evening. The young girl who took my details was quick and efficient. When the paper work was completed she took me to the car. I was unfamiliar with that brand and she explained, in great detail how everything worked. I travel back to England usually twice a year and always rent a car at the airport. I can't praise the young lady enough. She explained every thing in the car and how it worked. As i was tired and had been traveling since early morning, her help was very much appreciated. I'm normally expected to work everything out for my self, so her help and kindness to an old lady was greatly appreciated.

Hi i spoke to a very polite helpful lady called Cherie. I had been left in a jam as a individual I was hiring a car off went A.W.O.L. at the very last minute After a quick conversation,i was left with my fingers crossed as i dont have a credit card. So a credit check had to be performed. After a nervous 10 mins i was called with the happy news that i was eligible( thank god else it would have ruined my holiday and mean I'd have been trapped in with the outlaws all weekend. Thankyou for your prompt efficient help and helping me keep saine at the same time. Highly recommended I would definately use again!

Wonderful customer service... We could not have been happier with the service and help we received. Hiring the car was simple and straight forward. When we returned home we were wrongly charged for bring the car back empty by the car company (when we had in-fact returned the car with a full tank of petrol). Despite this not being their fault, Indigo took care of opening the case with the car company and sorted the whole mistake out for us. They could not have been more helpful and professional. No hesitation in recommending them and using them again in the future.

I'm glad to say that my rental with Indigo Car Hire went great. All the people in the staff were very helpful in my demand for a car and in the final arrangements. The were especially patient, explaining me everything, trying to find the best deal for my specifications and answering all my doubts. They made my trip a little bit easy. I'm very thankful to everyone at Indigo Car and was very satisfied with the service. The next time me or any friend travel to England, I will make sure to work again with Indigo Car Hire or to recommend their services.

I cannot recommend these guys enough! We placed 2 monthly bookings back to back through them and they were so incredibly helpful which is hard to find with car hire companies these days. Really honest and upfront salesmen who have your best intrest at heart. They consistently came up with the cheapest prices for us too and the ability to book with major car hire companies wwith debit card through them was a real godsend for us. Honestly the best car hire company I have ever used and will probably usses them solely from now on. 10 out of 10.

We rented a car from them. They promised us that we won't need a credit card and can rent a car using a debit card. The conversation went well, they charged us and emailed us voucher, the voucher clearly mentioned we needed a credit card, they booked us with europcar which refused to give us car because we didn't have credit card. We called Indigocarhire, they refused to cancel our booking and refund our money. So basically we were left with charge on our card and no car. Their customer service is super arrogant and useless. It is a scam.

We used Indigo Care Hire service to rent a car in Paris France. WE are happy we the services of Indogo car hire because I get every year through the Holiday good care with suitable prices and conditions. This time I was obliged to change the reservation of the car in the same Day, and Indigo cancelled that reservation and made quickly new reservation for no charge! It is great service, I am very happy with Indigo car here service and I will use it every year in My holidays, and I recommand these services for everyone. Best regrds

Having had 'hurts' with two of the major players in the car rental market it was to say the least most refreshing and rewarding to do business with Easirent car hire at Manchester Airport and especially their brokers Indigo Car Rentals of Leeds, Yorkshire. It is most unnerving when coming from one part of the World to another to discover on arrival the advance paid for vehicle is refused use of that vehicle and have to wait more than 8 months to receive a financial refund Unforgettable experiences be pleasant not to the contrary.

Extremely positive experience from start to finish. Rented the car over the phone without any hassle and picked up the car upon arrival in Pisa. The queue moved quickly and efficiently and the staff were helpful and accommodating. The car was clean and well serviced and we were on the road within 30 minutes from landing. The return of the car was as efficient and the attendant was cheerful and helpful. We will be recommending Indigo to all our friends and all our future car hire will be booked through them. Well done guys.

Indigo Car Hire were excellent from start to finish. Nor only did they get me a great deal prior to my trip to Italy they also resolved, to my complete satisfaction, my customer service issue with the nominated hire company. On my return I was billed for not refuelling, I did, and for snow chains by the company. Indigo's Cherie Carter liaised with the hure car provider and managed to ensure my issue was resolved. I would not hesitate to book with Indigo again because of their proactive response to customer service.:)

Very good car hire company and very efficient great prices. All booked from Spain for puck up at Exeter Airport UK. The price was better than booking direct with car hire company. The agent was waiting when we arrived at 22.30 just had to show Spanish driving licence and card. Chose full with petrol and return the same No other additions needed .Gave me key, instructions for car park and upgrade at no extra charge from basic Corsa to Hyundai Tucson. Well pleased will definitely book again when we next travel to UK

avoid at all costs seriously, DO NOT USE!!! They book direct to dodgy car hire companies, promise you everything will be fine, make you feel like there could be no problems... until our flight got delayed 1 HOUR and we let everyone know, indigo and OK rent a car for us to be stranded at the airport and have no rental car. THEY HAD TAKEN OUR FULL MONEY OFF US AND HAVE REFUSED A REFUND. we managed to get Avis car hire with debit card for same price, don't be fooled into using these guys, its disgusting

We just used Indigo Car Hire to book a rental car with a tow bar for an extended trip taking our camping trailer in Europe. This is the best car rental company I have ever used anywhere. They are so responsive and helpful. We love the car we picked up—it was brand-new and in perfect condition. Indigo customer service is the best and their prices are too. From now on, Indigo will be the first company I contact if I need a car in England or Europe. A special shout-out to Cherie Carter, who is amazing.

The service provided by Indigo was excellent.! Unlike other car hire companies which I have delt with, Indigo provided me with a "Non Jargon,No Hidden Cost" service For first time customers who are new to Renting. It nice to know that there is a low cost effective and simple solution like Indigo The discount loyalty program offered to me was a great incentive I would like to thank you sincerely for your service provided to me in Ireland and would have no hesitation recommending your Company

Booked a car in Zakynthos with indigo which seemed to go smoothly until I arrived in Zakynthos and the price was more than double. I spoke to a guy called Ciaran and he told me over the phone it would be £4 a day insurance which was great. In Greece the insurance was double the car cost. I rang Ciaran from Greece and he tried saying that the £4 insurance had to be booked prior to collecting the car which he didn’t. Stay clear of indigo car hire it’s a joke!!!

Absolutely BRILLIANT Company !!! If, like me, You don't have a credit card and still need to hire a car at the best prices imaginable...Then look No further. They are now the only car hire company I would ever use. Fast friendly and exceptionally helpful. They always deliver & do their very best to take the worry out of car hire. Expensive Hire & Huge deposits are now a thing of the past for me. Thanks, Guys Paul & Melanie Rutherford #teamrutherford

Having used Indigo for multiple car rentals across the UK and Ireland, I couldn't recommend them highly enough. Consistently cheaper than going straight to the car rental companies, I have always found them super efficient and a pleasure to deal with by email or phone. Also, having recently rented a car during the pandemic, I can say that the experience was stress free and all appropriate safety measures were in place throughout the rental process.

Without question this is the best car hire company I have ever used. From start to finish the staff at Indigo pull out all the stops to provide excellent customer service. Outstanding in every respect. Cannot fault the team who really do know what customer service is all about. The big car rental companies do not come even close to providing the service and attention to detail that Indigo does. I will not hesitate to use them again. 10/10

From first to last i received very helpful advice, having had everything I asked answered i proceeded with my booking, so thanks very much to all the Indigo team for their help, especially Ciaran Monaghan who rang and completed my booking in a friendly and professional manner, will definitely use Indigo in the future, thanks again. When we collected the car is went very smoothly, thanks again for an excellent and professional service

Very satisfied with the service. The reservation was made with a debit card as I don't have a credit card, and the rental price was affordable. Upon arrival in Glasgow Airport got the car I needed for my trip in the Highlands. No unpleasant surprises, everything went as planned. Friendly and helpful communication over emails. The supplier they chose for me on this occasion was Avis, and a very positive experience with them as well.

Indigo car hire has been such a help in the past because I don't have a credit card. This service allows me to get very competitive deals without going through all the hassle of putting down enormous deposits at the other end. Customer service is excellent and will definitely keep on using you guys in the future. It is also rare these days to call a company and a human picks up within 3 or 4 calls rather than an automated service.

Have dealt with this company twice now and on both occasions they have been fantastic. So So helpful, very quick responses and did everything for us so it took the stress of going through endless websites away. I was able to ask endless questions and it was never a problem. Would absolutely recommend Indigo to anyone and we along with family and friends will certainly be using them in the future. Could not fault their service.

made hiring a car easy .. i was struggling to meet criteria for car rental because of documents and credit cards in both married and maiden names . my credit card did not match my drivers license and i needed to use a debit card instead . i ve got to say matt got everything sorted for me , picking car up was straightforward at heathrow airport .. would highly recomend indigo to anyone and the price they got me was good too !

I am happy to feedback that my car hire experience with Indigo has been the very best service I have received to date from any car rental company. I was contacted straight away and given great rates despite using a debit card and was offered excess insurance at the same time. The process at the desk when picking up the car was seamless and with no hidden costs. Will be using Indigo for all my future car rental bookings!

I usually speak with Conner at Indigo car hire and am very happy with his service and attention to detail. He’s friendly, remembers me and it’s refreshing and time saving to be able to call and speak to someone quickly. The prices are fair and I feel in good hands - I’ve yet to have a problem and have used indigo for 5 years. They are particularly helpful in circumstances without a credit card, and for young drivers.

Was on the chat on the Indigo page today talking to Rob Selby. He was patient and efficient answering my million questions.. A group of 7 of us with NZ licences had really struggled to find a car hire that accepted debit cards, and Rob found us a cheap, affordable car that met all our requirements. If all goes well when we go to pick up the car in a few weeks time, we will definitely be using this service again.

Hesitant about renting at my age (86) Heard about Indigo and contacted them. They were professional and really helpful. Changed my booking dates and location 3 times but no problem. Encouraged me to check in for any price reductions and were always courteous. The supplier they used was also great and the whole experience was excellent. Must still be jet-lagged meant to put 5 stars because they were excellent

I dealt with Rob Selby earlier in the week, and he cleared up my questions promptly and politely, including some good advice re booster seats. I was so happy with that, that I specifically requested Rob today when making my booking, and once again he was very clear with answers to another question, and handled the booking very efficiently. If all goes well when I get to Spain, I will use this service again.

What a FANTASTIC experience we have had with Jake at Indigo Car Hire! I wish I could give it 10 stars! We have hired cars in both Italy and the USA. Jake found us unbeatable prices, secured our insurance and answered every single question I had. He was kind and considerate throughout it all. I HIGHLY RECOMMEND This company and Jake as the agent. Do not hesitate to use this resource for your every car hire!

We were having difficulty getting a hire car due to the DVLA back log and licences being renewed. I found Indigo on a search of the Internet. They were very helpful, especially Cherie who sorted a rental for us within a few hours. We were extremely grateful for her help with this. As it happens our licences arrived the day before the rental started but it was reassuring knowing we would be OK without.

Indigo car hire is a very very professional and competent company,I have booked car hire through them at various UK airports and have never been disappointed 10 out of 10.A Williams. 27 May 2017 As I have left feedback before for Indigo car hire the service was as good as ever,just returned from the UK and had a hire car at Liverpool airport organised by Indigo no problems at all.Thank you A Williams.

This is the second time I've used Indigo to arrange car hire using a debit card, as I don't like credit cards. Upon arrival at the Avis desk on both occasions, i simply paid for the car, the extra insurance, and the fuel deposit, and off i went..... Quick and easy, with no difference from using a credit card when I used to use them. Perfect service, I wish all companies I deal with were this good.

After searching around online for a debit card hire option, I came across Indigo Hire. 30 minutes after dropping them an e-mail i heard back from Connor who was amazing helpful and quoted me an amazing price. I've now booked and as long as the pick-up goes ok tomorrow morning, i cannot recommend these guys enough. No hassle, low prices, and friendly service. What else do you need! Thanks Connor.

A special thanks to Rob Selby, who helped me renting a car in the UK. I had a bit of a challenge, since I am below 25 y.o. (24), and therefore had to pay an extra young fee of £1000-£1200 in all car renting companies I came across. Rob helped me with a solution and saved me the young fee. Thank you so much for all your help and your quick response. I am looking forward to my visit in the UK.

I found this company through an advert in a Spanish free English language newspaper and as they are an English company decided to give them a try. ( most others are American based). I was very pleased and the service was excellent. I had no problems with my car hire, but if there had been felt reassured that the matter would have been dealt with in a professional manner. Highly Recommended

Highly recommend Indigo. We only realised a week or so before our holiday to Sardinia that a credit card was required for car hire. We found Indigo online & began an online chat with Cherie. She was an absolute star & a pleasure to deal with. She secured us car hire with a debit card & the car hire company in Olbia were also fabulous to deal with. So a massive thank you Cherie & Indigo.

Very easy, from booking, collecting, right the way to returning this was such an easy process. A great price, incredible value and so easy to do with a debit card. Have already made our next booking and will be using Indigo every time we need a car rental without a doubt. Great communication, quick to respond to questions, especially with the live chat on the website, thanks so much!

Indigo helped me get a car hire due to me misplacing my license it was straight forward they done all the hard work, I contacted them with my problem and the next day I got confirmation with enterprise that they would help me out. I also got an upgrade free of charge excellent help. Indigo don't take any payments off you they send you to the hire company who take your money.

Cannot thank Cherie Carter enough for all her help every time I have hired a car with Indigo. She always goes above and beyond and then some! Cherie even helped me in a huge way when I hired a car in the US recently, so I knew I had someone I could trust and get in touch with at any time. She really deserves some sort of award! Thank you Cherie, as always. Lisa Butterfield

We are in Canada, we were seriously stressed about renting a car with the Young Driver surplus charge. Through some internet research, I found Indigo and sent off an email. I dealt with Rob, who was quick with his replies, patient with my questions, and helped me secure a car at a very reasonable price. Thank you for your help, Rob. I can't wait to get to Edinburgh!

I just had a PHENOMENAL experience with Indigo employee Rob Selby. I had a complicated itinerary with 3 cities in Southern France. Rob was patient and kind and saw the process through to the finest detail. His judgment and precision were of the utmost quality, and he made the process quite pleasant. You should ask for Rob Selby when you call Indigo!!! He is GREAT!!!

I found the Indigo Car Service very smooth to use. I hold a Debit card and not a Credit card, and Indigo sales team is able to book the car I need in very smoothly. The price are right for the product and the person who speak too very gentle, something often difficult to find. So far I used this service three times, I very much looking forward for the next time :)

This company was the ONLY company I called that was friendly polite helpful and knowledgeable on their different products available. I was finally offered a product that gave me total peace of mind for my vacation and for that I am very grateful. I totally recommend this company and their subsidiary Arnold Clark and will only be using them for any future travels.

We needed to rent a car without having a credit card. Luckily we found Indigo and Connor was able to set us up with a car in Italy. He replied to emails quickly, called us to collect payment information, and was very professional. I would definitely use this service again and recommend it to anyone, especially if you need to rent a car without a credit card.

Had a last minute panic as I didn't realise most car rentals required a credit card for the deposit (I only have a debit). Ciaran was great and sorted out a rental arrangement via debit card very quickly, good price and terms especially considering it was the day before I was due to pick the car up. Great service and hope to use them again in the future.

I have used you 3 times now and every time is a breeze! All the staff I have dealt with are very friendly and helpful they deserve a pay rise! ;) In all seriousness I have hired cars from lots of places but you guys make it very easy and take the stress out of it so thank you for that and I will be coming back to you in a month or so for another rental.

The best rental brokers in the UK. Hands down, proivdes hassle free car hire. Have saved holiday plans for me twice. They accept credit card and debit card payments and the prices are always amazing. Woukd always recommend them for car hire. After Sixt failed to provide me with car hire they instantly provided me with a car booking through enterprise.

I have used Indigo for all my car hire needs for many years and they never disappoint. I have just returned from the UK where I hired a car through Indigo. It was slightly more complex than usual, hiring in central London and then returning to Heathrow but the whole process went smoothly from beginning to end as usual. I strongly recommend them.

I have just booked a rental car from Indigo. I live in New Zealand, and will be traveling in August this year, 2003. Matt from Indigo was so helpful, and helped me through the booking progress. He made it so easy for us. We are looking forward to tripping around the U.K. in the knowledge we are being very well looked after by Matt and his team.

Best company ever! They are patient as they answered to all my pre-booking queries! They helped me book the prefect car in the call center without any booking fee. And most important they kept their promise and everything worked absolutely amazing helping me having a fabulous holiday! Thank you so much Indigo Car Hire! We will keep in touch :)

We recently hired a car through Indigo while in Florence, Italy. We unfortunately left our credit card at home and had to cancel our original car hire booking leaving us stuck! The consultant, Jacob B., was extremely helpful in finding us a car hire on short notice and without a credit card. We would highly recommend Indigo and will use again

Indigo was new to me, and I am a somewhat sceptical and cautious traveller used to hire car companies. But Indigo was different....for a start off, a real person answered the phone, and more than once!! they are a 'broker' and arranged the hire with Alamo, who dealt with the site details and payment etc. all very slick....highly recommended.

Second time we have used Indigo and once again the service was excellent. Cherie & the team were extremely helpful in helping us get the very best deal for our 3 week hire from Milan Malpensa. All the paper work was produced promptly and accurately and the pick up from Europcar was quick and hassle free. We will certainly use Indigo again.

I am an under 25 driver so hiring a car is difficult but your telephone customer service was excellent in guiding me through the process and simplifying the hire. I was booked with Easirent at Cork Airport and despite the unusual look and location of their yard they were quite efficient and friendly. The hire was hassle free

Had a very good service. Struggled to find a car hire service for under 25s without a surcharge of 30-39 pounds. Most comparison websites did not consider this in there comparisons. I used the online messaging service on Indigo was helpful to locate places that didnt have a surcharge and i got a quick response. Very pleased.

A truly superb experience booking with Indigo Car Hire. From the start they were extremely helpful, kind, prompt, and professional. They helped us secure a car rental for my senior aged father in the UK, which is not always easy. Will definitely be using them again in the future! Thanks again to everyone at Indigo Car Hire.

I've been using Indigo for a number of years now and I hire off them frequently. The service I have received is first class. I email with my car request and receive a response the same day. They search the net and ensure I am offered the best price. I have never ever had a problem. I recommend them unreservedly.

Used multiple times, as I am a business traveller. Used them for business and family holidays as well. Excellent service, always the best prices (no hidden charges) and also offer debit card rentals which is a plus in some countries where I don't want to leave my credit card details. Keep up the good work.

I have had many dealings with Indigo over the last 5 years both inside the U.K and abroad and can honestly say they are brilliant. Cherie, Matt, Connor and the rest of the team have always gone out of their way to provide excellent customer service with great rental prices too! I would highly recommend.

100% AVOID. Hired a car recently through Indigio car hire and ended up being charged in excess of €200 more than the agreed price. They lure you in with cheap prices then enforce huge hidden charges at the last minute. Customer service is non existent once their sale is made. Horrible experience.

Excellent service, you get what is negotiated on your behalf, the team goes extra mile to meet with all your needs according to what you can afford, brilliant service altogether, no hidden costs. From coast to coast Indigo is here to answer your car hiring difficulties.Try them you wont regret.

I have hired a car with indigo on 2 occasions. Both times I have recieved an excellent price. Customer service was great. Everything was top notch. I would highly recommend this service. Plus securing a rental with a low deposit is the icing on the cake Top marks all around. Nadine from Dublin

Great personal service. A hire car company that I feel I can trust. Cherie is extremely helpful. We were referred by a friend and we were very happy with the service we received last time we visited UK. We're coming back next year and we have our hire car all sorted, thanks to Indigo Car Hire.

Excellent customer service. If like me, you only use debit cards, use this company! They very easily and smoothly find you a company who will happily take debit cards for car rental and guide you through the process in simple terms. Great phone manners and friendly staff. Highly recommend.

Hired a car at Budapest airport through Indigo Car Hire, their customer service was superb. Renting a car can be a stressful experience but they made the the whole process easy and very straight forward. Brilliant company, will defo use them again next time. Can't recommend them enough!

Indigo Car hire was amazing from start to finish! They helped me book a last minute car hire that so many companies could not help with due to not owning a credit card! They were super attentive and helped once again when we needed to extend our car hire! Best experience hiring a car

Such a lovely company to deal with. This I the kind of service larger companies need to take note of.... Nothing is too much trouble and response time is second to none. Wouls recommend without a doubt. Keep up the good work Indigo cars and look forward to booking with you soon.

Excellent direct customer service, a real pleasure to deal with. So nice to have contact with personnel that do everything they can to help facilitate booking a hire car. Highly recommend Indigo Car Hire. And if you are really nice they may even arrange a free upgrade ;-)

Indigo are simply the best Car Hire company in the business, their staff are knowledgeable and friendly, and will always get you the best deal (no matter what Ryanair claim!!). I can't recommend them highly enough, and I look forward to booking through them in the future!

Good informative staff helped me get the car I needed without any hassle. Not having a UK credit card we always use Indigo when booking a rental car in the UK. They are very helpful throughput the whole process including Live Chat. Well worth a try if you haven't before.

I needed to hire a car in France but I only had a Debit Card. The customer service agent Connor was incredibly helpful and found a really good deal for me. I was delighted :) Hired many times now through Indigo. Very professional and reliable. Pleasure to deal with.

I was extremely pleased with the service I received from Indigo and have already recommended you to family. I would not hesitate to look to you use you again. The service with Avis on the day was perfect (as expected) and the car (Peugeot 308 SW) was new and clean.

Absolutely outstanding service, was very doubtful as it sounded too good to be true! However having just returned from 11 days in Italy i would use again and highly recommend to everyone. So grateful that i've finally found a reliable firm who accepts debit cards!

I do not consider any other car hire company when I need a car because the attention that I receive from Indigo is second to none. All the staff are extremely friendly and are never in a rush to finish contact with you.Patience means a lot to us older folk.

My second year to use indigo for car hire in France. I cannot fault them at all. Im based in Dublin. They answer the phone promptly and explain everything in detail and very clearly. Collecting the car was smooth and hassle free. Strongly recommend indigo.

Indigo was excellent. The timely responses to my questions were particularly useful. I appreciated that follow-through because the car rental business is fraught with hidden extras. I am very pleased with the service I received from the agent. Thank you

I just booked a car and so far the whole experience that could have been very stressful, has been made amazing by a lovely lady called Cherie who dealt with my calls and answered my endless questions. Cherie you are a legend, thank you so much :)

Top class service from Rob at Indigo. Have used them a number of times when renting a car with a debit card and found them to be 100% helpful and reliable. Rob and Indigo will be my number one stop for car hire from now on. Dave Butler Ireland

I’ve been using indigo exclusively for my hire cars for 3 years now both uk and abroard. Genuinely exceptional levels of service and professionalism. 5 stars is not enough and I don’t say that often I assure you all. Fantastic

Great service provider. Super staff. Helped me on numerous occasions when needed a lot of short hires while needing to be in different countries every few weeks over a few years. Without Indigo it wouldn't have been possible.

I had a great experience with Indigo's live chat service on their website, with a follow-up call from a very friendly member of staff to take payment. The actual service when picking and dropping off the car was great too.

We have booked car hire on 2 occasions from Indigo as we do not use credit cards - Indigo have been excellent - very helpful in UK we have had no problems with car hire pick up Italy and would thoroughly recommend them.

Good service they arrange everything for you fast I'm really happy with service good jop. used Indigo for multiple car rentals across the UK and Europe they always reply to solve any problem trust them. Indigo car hire

I have used Indigo Car hire for several years , and have found the service excellent. The Debit card facility, makes for trouble free and smooth car hire in Europe, for those who use debit card. Can only recommend.

Have used Indigo twice for car hire and worked great each time. Staff very helpful and answered all my queries as they arose. Highly recommend them having had the other side of rental experience in the past, Peter.

Arrived at the hire desk in Nice Airport and were ready to pack the car within 5 minutes. As indigo accept Debit cards all the way from paying initially to the deposit on arrival I would definitely use them again.

From start to finish, the service that Indigo Car Hire provides is fast, efficient and very friendly. Any queries are dealt with immediately and I will continue to use Indigo for all my car hire needs.

great service. booked a car in Turin with hertz, they wouldn't give me the car because I had no credit card when I got there. rang indigo and car sorted within 10 mins. no credit card required.

I have used Indigo for a number of years to hire cars in many different countries. I always find the service to be efficient, friendly and helpful. I would recommend them without hesitation.