Islington Council

357 reviews

222 Upper St, London N1 1XR, United Kingdom

www.islington.gov.uk

+442075272000

About

Islington Council is a City government office located at 222 Upper St, London N1 1XR, United Kingdom. It has received 357 reviews with an average rating of 1.5 stars.

Photos

Hours

MondayClosed
TuesdayClosed
Wednesday9AM-5PM
Thursday9AM-5PM
Friday10AM-5PM
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Islington Council: 222 Upper St, London N1 1XR, United Kingdom

  • Islington Council has 1.5 stars from 357 reviews

  • City government office

  • "Where do I start"

    "Being addressed as dear customer does not sit well with me when I didn’t buy anything from you! Parking ticket I have appealed twice for helping an elderly aunty with stage 4 COPD! I had to get her to her asthma pump on the 7th floor and get the disabled badge to put on car, I took her up get her pump and stable and got her bandage to bring down I had got a ticket and appealed it but even tho I have stated how suicidal I am and why I took 1 min longer then the 5 min leeway they gave me! When I appealed I was sent a suicide help line guide but still would have to pay the ticket! I am not paying! If I die Islington council is to blame Zoe Kesall and Rebecca Keen! I’m severely depressed I have explained desperately that I can’t afford to pay this especially when I was trying to help someone live!!! I have sent proof of the disability badge and the lady is currently in Whittington hospital with pneumonia if they want to confirm!"

    "6 months on and I'm still waiting for neighbours upstairs to stop making noises which are difficult to sleep through"

    "I went in for assistance only to be told by Evelyn that they don't handle it at the service centre (it doesn't say on website), she was also not helpful to suggest alternatives"

    "They usually are a pathetic excuse for council workers"

Reviews

  • Van Khai Huynh

Where do I start...... Wanted to post some shocking parking restrictions when it state that work will be taken place but yet NOTHING, NO WORK was happening. Not able to post the video and pictures but will find a way to do so... Had a parking ticket in a suspended bay but other vehicles didn't get one Money making machine with petrol going out from 8 am in the car then mopeds, electric bicycle then the petrol. You enjoy those fines especially when you challenged then and those making the decision turn blind eyes. Happy New Year Islington Council, money making machine.... Here is the photo's as promised. The council and other companies agreed with maintenance but can't see any work carried out and making family with children park further away from they home/flat with shopping bags and get parking ticket but not all vehicle..... Someone work that out. I am not bitter about my ticket but someone seating on they desk should check the situation out time to time.

  • Levai Koch

Being addressed as dear customer does not sit well with me when I didn’t buy anything from you! Parking ticket I have appealed twice for helping an elderly aunty with stage 4 COPD! I had to get her to her asthma pump on the 7th floor and get the disabled badge to put on car, I took her up get her pump and stable and got her bandage to bring down I had got a ticket and appealed it but even tho I have stated how suicidal I am and why I took 1 min longer then the 5 min leeway they gave me! When I appealed I was sent a suicide help line guide but still would have to pay the ticket! I am not paying! If I die Islington council is to blame Zoe Kesall and Rebecca Keen! I’m severely depressed I have explained desperately that I can’t afford to pay this especially when I was trying to help someone live!!! I have sent proof of the disability badge and the lady is currently in Whittington hospital with pneumonia if they want to confirm!

  • Dimps

6 months on and I'm still waiting for neighbours upstairs to stop making noises which are difficult to sleep through. Council has classified it as none ASB though no night-time inspection was taken place, only a day inspection. No resolution. Mental health is being impacted severely. Council tenants wellbeing is being prioritised over leaseholders who pay council tax and service charge to be able to rely in support from the council and out of hours antisocial behaviour team. Praying for a resolution as I give up on the council's genuine desire to help.

  • shiu xu xu

I went in for assistance only to be told by Evelyn that they don't handle it at the service centre (it doesn't say on website), she was also not helpful to suggest alternatives. She was like the "computer says no" scene from Little Britain. Her colleague Ken stepped in and offered to help even though it was not part of his job. At the end we found an alternative solution, in light of IT system problems. He deserves a raise and exemplifies the spirit of being helpful - something that is absolutely necessary for a Service Centre!

  • Stefano Ragni

They usually are a pathetic excuse for council workers. Especially the Council tax office employees: highly incompetent, bullish and lazy. I had the displeasure of getting to know them when they summoned to court by mistake, they drove me crazy only to say "sorry" in the end. Now they tried again for a few delays in paying the council tax (which I always paid).There is a reason why they have so many bad reviews. It's time that you take a good look at yourself and stop wasting our money.I hope you get a workforce restructuring.

  • DJ Hanson

During Covid they failed to process a student council tax exemption. Despite multiple calls and letters they resorted to sending hired thugs to my mothers house who threaten to take away her car over £300. Deeply unprofessional and the worst local authority I’ve ever been forced to deal with.

  • a london

I got a parking ticket which i forgot about,some months later Islington Council sent 2 jihadis wearing bailiffs vest terrorising my wife and children and threatened they will take everything from my house and sell them for peanuts.I have no respect for no cant anymore.

  • Nathan Stirling

I travelled to Islington to play a show with my band (from outside London) was forced drive down a restricted road to use the load in bay at the venue and was issued with a £65 fine.. I wrote to make my case and they chose to uphold the fine! Disgraceful decision!

  • Siew Yin Au

Most unimpressed with the repairs team recently. I was asked to make contact with the repairs team regarding a roof leak affecting upstairs tenant. My first call was answered by a member of staff who seemed to be helpful. While she tried to

  • rxstar66

Just so I can make a point! I had a uber trip on a road where busses and permit holders are allowed (Dove road) and I got fined, I tried explain the concil my reason and that I wouldn't be there outside my job. Somehow the answer was if we

  • ns a

Incompetence is an understatement. I corresponded with Ms E Hamilton who works as a Revenues Collection Assistant in the Finance Department of Islington Council via email back in 2017 in regards to an incorrect “unpaid overdue council tax

  • Julio Martinez

I’ve had several issues with the repair team in the past. They don’t give you a way to communicate directly with them and you need to use switchboards. Operators on the phone don’t write down a lot of details, get confused often and don’t

  • Jon D

Absolutely rubbish council,they should all be sent in prison for ripping people off.I am a taxi driver and picked up a disabled 80 years old woman from hospital,and dropped her on St George's Street,where she lives,but only permit holders

  • Hannah Parker

Atrocious and most likely highly corrupt. Troy Gallagher should be ashamed. They have repeatedly emailed saying I am in debit on council tax, although it is completely incorrect and I have all the receipts. I purposefully ensured I would

  • Bartek Kopiec

Pleydell estate playground closing time??? Anyone knows it? The sign saying: closing time may vary with the season! We thought these are the longest days of the year and apparently we were told it closed at 7pm!!! Is this a joke??? Kids

  • Lori Gargani

In June 2021, Islington council raked in £100,000 a WEEK in traffic fines from one of our local residential streets after implementing their new laws. Wardens are relentless with issuing fines. Soon you'll be fined just to breathe.

  • Zoe Allen

Islington Council staff member named Martin in the PCN team is one of the most condescending parking officers I've ever spoke to not a good experience! Reported matter to his manger whom on the other was helpful & professional.

  • Emma Moaz

This council enforcement agent act like gangster no mercy no kindness no male value greedy people if u go 35 second to pick foot they gave u fine social values are week becuse of corruption and disgusting officers

  • katharine mcenery

Really helpful staff and generally good service - twice I've called the council with questions/problems and both times my issues were sorted within a few days.

  • Chris L

Happy to collect council taxes but provide very low service quality. When contacted about issues by email, app, phone nobody reacts.

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