I've had my Renter's insurance through Janet Lin since 2019, and her agency is absolutely stellar! Alex (one of the on-site agents) helped get us set up with our initial renter's insurance when my partner and I moved into our first apartment together, and his friendliness was absolutely amazing. So much so that when we moved into our new apartment, a work/live space requiring a minimum $1M liability insurance policy, I wasn't worried about the prospect of calling up their agency and discussing our new circumstances-- I looked forward to it! Alex has been a great help since we first started, taking a personal interest in my hobbies. As a comic book collector, I had a few items that were particularly valuable to me, and Alex helped me figure out how to make a record of my belongings and feel confident that, should the worst happen, I'd be alright. Most recently, he worked hard to coordinate getting me pet insurance for our new puppy. Today, he helped set me up on a call with Anita, who was a pleasure to work with as well! Anita walked me through the ins and outs of the plan so that now I feel confident that I understand the full scope of my pet insurance in detail. Suddenly, a thing that I knew very little about and seemed very overwhelming is simple and friendly! I've even been impressed with the staff who answers the phone when I've called in for assistance. Overall, I am so glad to have your team by my side for whatever accidents life might throw our way. 5 stars, would recommend to anyone in SF looking for some peace of mind and a group of genuine friendly faces to help with their insurance.

Had an almost 2h zoom consultation with Janet team today, it was a remarkable experience. Anita and Tiara? was the ones who helped me. Anita was extremely helpful and thorough, professional, compassion... She was above and beyond, really patient to answer all my 2000+ questions, took time to make sure I understand all the policies and questions, all the options, all the choices I have. Plus she even followed up with a very detailed and easy-to-understand email to make sure im not confused with all the whole new information. Now I feel abit like being blindly tricked by my current insurance company . I just wish they also provide the insurance for rental properties and could match my current premium. But Thank you so much Anita and Janet’s team. Im highly recommend for everyone to also work with this wonderful team.

As a person working in the nonprofit sector, we will forever be grateful to Janet Lin's team's responsiveness and understanding that we are often requesting time-sensitive information and forms. Janet's team is incredibly helpful and patient, they have supported our organization for several years now and demonstrated empathy and grace when meeting our urgent demands. We truly appreciate their continued hard work and support, and their willingness to hop on the phone at a moment's notice to answer questions and ensure all our needs are appropriately met. Special shout-out to Anita and Tiara who have been working closely with our team; we couldn't ask for better guides to all matters related to our insurance policy.

We have been with Janet Lin's office for more than a decade. The Lin team has always been extremely responsive with any changes in our insurance policy needs and paying out claims. Recently, through the very stressful process of purchasing our first home, Anita Scribner was incredible! She helped us navigate home insurance policy options, quickly providing the necessary quotes and documents needed during escrow. She responded to all correspondences promptly, was always patient and thorough with our questions, and generally went above and beyond at every opportunity. Thank you to Anita and the rest of the Lin team!

It is the first time for me to get the insurance for my car and the apartment, and I totally have no ideas about what should I get. With the help from Janet Lin and her team, especailly Anita, finally I get the bundle including auto, renters and also the life insurance! All the purchase process finish within three days since I sent out the quote request. Anita is always responsive and patient to give clear explanations about every details of different insurance. I really have a good experience in working with the team and would like to be with them for the following years! Really appreciate for all the help!

I've been with Janet Lin's office for over 10 years. The staff is consistently responsive, friendly, and professional. They deliver quality customer service while also providing great rates. I recently updated my policy and worked with two members of the team. Alex Louie answered all my initial questions and provided quotes for various scenarios. Anita Scribner, who I've primarily worked with over the years, very clearly explained my insurance options, patiently answered all my questions, and went above and beyond to make sure I was getting the best coverage for my needs. I highly recommend this office!

I highly recommend Janet Lin’s group with no reservations. I’ve had multiple types of insurance through this group for over 10 years - business, renter's and auto insurance. I’ve worked with Alex, Anita and now Judy - and they are all amazing, trustworthy and kind people. They take time to explain the coverage details and answer all your questions. They consider your unique situation and expertly suggest the best options for you. I’ve compared insurance rates with many other companies and always come back to this group for the best value and best service. I’m very grateful to have found this group.

Tiara is an excellent account representative! I am in the process of moving and she asked all the necessary questions to help me in updating my policy. What I really appreciated was the thoughtful gestures in her customer service, ex. in the beginning she informed me how long updating my policy would take, gave me additional helpful information, and did a full review that our updates today were updated across all my policies with State Farm. It was an absolute pleasure working with her! I’ve been with this group for quite some time now and my experiences over the years have all been positive.

The agent I work with Anita handles all my accounts. She is always positive and never lacks for product knowledge or policy parameters . I began with a couple of account, and over the course of time have transferred all my accounts to State Farm. Judy Ascencio of the same office is truly a dedicated insurance professional. Her calm demeanor and knowledge provides assurance the customer is in good hands. Every time I have a question or require help Ms Ascencio is ready to step up and provide assistance. I feel privileged to be a client here and always know my family and I are in good hands.

I have been insured with State Farm for over 50 years the last twelve with Janet Lin. They have covered my Autos, Home, Life insurance and we have used State Farm Bank to open Certificates of Deposit. State Farm and specifically, Janet and her staff have always been available to promptly answer or address any issue or concern; their service has been impeccable. it is safe to say that Janet has provided support as my wife and I transition into our senior stage of our lives. I highly recommend Janet Lin and her State Farm staff to address any insurance related questions.

I'm not one to tipically leave reviews but I was having such a hard time finding decent auto insurance and I'm so so so glad someone recommended me this office!!! Tiara Choi provided excellent service and was so patient and helpful with making sure I got the most appropriate insurance rates. This is for sure the office I will be recommending anyone that is looking for insurance. And the office I will be looking into next year when I need house & pet insurance (finally bringing my kittens over from back home). You will not regret choosing them. 10/10, very very pleased

We have been with the Janet Lin agency for many years. Today, we reviewed our policies with Anita Scribner. The review is something we do every year or two. As always, Janet and her staff are very thorough and are interested in our protection and our desire to maintain adequate insurance. Ms. Scribner was very clear about the coverages we have, and those areas where we might consider additional or other insurance to cover areas where we are currently exposed. We appreciate the quality work that this agency provides and intend to remain with them for many more years.

The service I received from Janet's agent, Tiara Choi, was exceptional. Tiara patiently and thoroughly answered all of my questions. She was thorough in researching available options, and saved me so much time by her efficiency in managing my case. Not only was she prompt and professional in her communication, she was personable, compassionate, and fun to talk to! I am extremely pleased I serendipitously found Janet's office, and am definitely motivated to consolidate the rest of my insurance needs with them. Thank you so much!

We had an emergency requirement for our building's insurance and Janet Lin's team (Anita Scriber) came to the rescue. Anita Scriber did a fantastic job of quoting and providing us with insurance for our family apartments and rental buildings in San Francisco & San Jose within 24 hours! Not only is she quick but helped save us money on the premiums. She is responsive, thorough, and very professional in all the details for our building insurance needs. I highly recommend Anita and Janet Lin's team for all your insurance needs.

Janet's office has been a great partner in my home insurance needs for many years. This year, at their suggestion, I decided to price a combination of auto + home. Janet's colleague Judy did a tremendous job of evaluating my needs, making suggestions, and walking me through the process to get all of the discounts I was entitled to. This was not an easy task! Janet answered multiple rounds of questions and stayed focused on my account all the way through wrap-up, and I ended up saving nearly $2,000! My highest recommendation.

Whenever I call Janet’s office, the team is available and also willing to help answer any questions I may have in detail and care. I found that her team is very knowledgeable and always helps provide additional perspective or recommendations where needed. Recently, I suffered an HOA claim on my rental unit, and the Janet was quick and available to help- aiding me in the process as well as provide needed recommendations. I have been with Janet since I got married, over two decades, and am going to remain with her agency.

Janet Lin is a compassionate, knowledgeable and patient State Farm agent who listens to your needs and concerns. Janet's professionalism is impeccable. She also directs her staff to treat each and every potential customer like their family member. Janet and her staff explained the pros and cons of having life insurance, the type of life insurance, and how much of the life insurance one should buy. Therefore, I had referred my two nieces and their friends to Janet for purchasing life and other insurances.

Janet sold me Long-term care insurance. I was a bite hesitant to buy the insurance since I was in relative good health. Three month after I bought the insurance I had my first A-fib episode. I spent 2 days in the hospital to correct the heart issue. Janet called me when she found out about my A-fib. She later told me that my Long-term application would not have been approved because of my A-fib. But now State Farm must honor my Long-term care contract. Thank you Janet for getting me the LTC policy.

We are clients of Janet Lin's office since 2010! Anita has helped me thoroughly with all my endless questions all these years, very prompt in replying to emails and phone calls. Everyone in the office is super friendly, yet professional in dealing with us, for all our insurance coverage, from home, auto, and even life insurance. I believe their rates are highly competitive with the BEST service!! AAAA+++++++++++++ service, especially Anita! Thank you for always being there for us!

I have been a State Farm customer since I was 16 years old. My grandmother in Red Springs, NC inspired me to used them as she was a satisfied customer many many years ago. Janet Lin of San Francisco, her staff and the 24-hour support services have provided me wonderful, amicable service since I lived in the SF Bay Area. Now that I have relocated to Palm Springs, CA, Janet's SF branch shall remain my insurer for both my car and future home. Thank you State Farm!

I'd like to share my recent experience with Ms Judy Ascencio, she provided an excellent service on adding a new vehicle to our policy and made the process so easy and pleasant . Judy have always been such a delight to communicate about all of our policies. She's friendly, knowledgeable, patient , pleasant and efficient. She will also give me some good advice and recommendations for our policies and future ones as well . Many thanks again , Judy

Nobody loves buying and managing insurance policies, but working with Janet and her team is always a pleasant experience. They're quick to respond, thorough and helpful, and work with me to get all the discounts I'm able to, even over email. Tiara has been particularly wonderful to work with. I have no doubt I could shop around and find cheaper renters policies, but my experience has always been so positive that it's worth sticking around each year.

We have had State Farm Insurance for over 20+ years. We use Janet Lin out of San Francisco and she and her team are to notch. We work a lot with one of her representatives Alex Louie who always goes the extra mile to make every process easier on us. One time my truck was stolen and he actually drove a reimbursement check from San Francisco over to the East Bay (well out of his way) to help out. Thank you Janet Lin for many years of service!

I’ve been with State Farm since my first car and although I no longer own one, I have maintained Renter’s Insurance with Janet Lin’s agency for decades. Recently decided to add an Earthquake policy. Alex in her office was friendly and patient with all my questions. He walked me through scenarios to help me understand the addition to my existing account. Very satisfied with our interaction and the peace of mind I now have with my new policy.

Long term client here with years of experience with Janet and her team. Most recently, Alex and Judy have assisted our family with many service requests for auto, home and umbrella policies. I like that all of our agents are licensed with Janet's office. They handle each call with professionalism and knowledge. We've had experience with others carriers but Alex and Judy are the A team with State Farm.

Just moved to California and needed help transferring my insurance from Texas. Janet and her team made the process seamless by getting connected with my insurance agents back home and communicating directly with them so I didn't have to be the middle man. Staff is sweet and friendly. They also bundled my car and renters insurance so I could have a lower premium every month! Love this office!

I’ve had insurance with Janet Lin for a long time!! She never fails to exceed expectations of professionalism, genuine care for customers, and she is super personable and fun to talk to. She and her team are beyond exceptional. You can tell that they care for the customer and not for their own profit. They are here to help you! I highly recommend Janet Lin and her office!

Anita T Scribner helped me reduce my car insurance by 60% AND get better coverage and lower premiums. I was getting ready to sell my car and take the bus before I spoke to her. She was incredibly professional, kind, and fast working. I was able to get a quote and get my car insurance set up during a 30 minute lunch break. There's no reason to go anywhere else!

Janet was SO helpful in my journey to move out of my moms insurance and finally be an independent woman with my own insurance. I just purchased a new car and my previous agent was never too nice or helpful. But Janet was so patient in explaining everything in details and had the BEST customer service ever. Great job Janet! Looking forward to working with you!

Janet Lin's team - especially Anita! - is terrific. They helped us to secure a business liability policy. It was a complicated process that took a lot of time. Anita fielded our questions, clarified information as needed, and was generally very available for us to work through each step. Great professionalism, very thorough, and very personable. Many thanks!

I have been with Janet Lin's office for two years now and have always received quick and clear information about my plan and coverage. I recently had my Insurance and Financial Services Review with Anita Scribner who is so kind, knowledgeable, and helpful! She makes navigating insurance a breeze. Highly recommend this office. Thank you for all of your help!

Our family has been with State Farm Insurance for over 20 years. Janet Lin and her team have always been there to answer questions and give us guidance when needed. Our main contact is Anita Scribner, we appreciate her insurance knowledge, her patience, her courtesy and excellent customer service. We highly recommend State Farm Insurance! The Powers Family

I wanted to drop a note about your employee, Anita Scribner. She helped me with a new car policy this afternoon. I found her telephone skills to be excellent. Anita's understanding of customer needs, her clear answers to my questions and concerns and most of all, her patience. Thanks for having such a capable employee on your team representing your agency.

I've been a client with Janet for around three years now and she and her team have been nothing but excellent to me. She is incredibly experienced and knowledgeable yet remains personable. Navigating insurance can be intimidating but Janet is more than willing to present her services in a crystalized and digestible manner. I know I'm in good hands!

My reviews have been long over due and I want to say thank you to Tiara Choi for being very pleasant, knowledgeable, helpful, professional and consistent. She's such a pleasure to speak with whenever I called in to discuss about our policies and she is very thorough about everything , going thru each and every one of our policies. Thank you Tiara .

Very happy with the team at Janet Lin's office. Judy and Anita, in particular, have taken great care of me since I moved to San Francisco. They've gotten me the exact coverage I needed at a fair price. With everything that has come up, I have had no problem getting in contact with them and getting things resolved. Couldn't recommend them more!

I have been with State Farm here in SF for 10 years for my homeowners insurance and they always provide excellent customer service. Janet, Tiara and the team there are very friendly, knowledgeable and very helpful when providing information and explaining the details of the homeowners insurance plan. I would highly recommend State Farm!

We have been using Janet Lin State Farm Insurance for our small business, Home insurance and even earthquake insurance, all in one agent. Because Janet and Her staffs are very professional, responsive and helpful when we needs any help or have any questions regarding our policies. We highly recommend them to our friends and family.

We have been using Janet Lin and her excellent team (especially Anita!) for 20 or so years and we highly recommend them! They are so responsive, attentive to our changing needs, always willing to spend time to discuss questions, and they are simply really good people. So happy to insure with them!

I recently switched State Farm agents to Janet. Her office has been a pleasure to work with on several different insurance policies. Anita in particular has been very responsive, knowledgeable, and helpful. I would definitely recommend speaking to Janet and her office for your insurance needs.

Janet Lin is really awesome! I know her through a good friend and when I told her I want to set up a retirement account she drove all the way to meet with me and patiently listened to my needs. She offers honest and helpful advice and takes care of all the details. I'm happy with the service.

Janet’s team is super helpful and responsive on assisting our claims. Especially Anita is very knowledgeable on the policies, being very patient to explain the details with us, sometimes even on her day offs. We are very much appreciated her hard work and professionalism. Highly recommended.

Janet Lin is my favorite insurance agent. She always has very professional knowledge also with her patient great attitude to provide me with all the solutions that I might have! She is the greatest agent I have ever seen! She deserves my highest five stars …

Was super happy with the conversation and help I received from Anita! While I’m not a client of this particular agent, they helped me better understand my current premium and where I could see some potential savings in the future. Thank you for the time and service, Anita!

State Farm is an excellent insurance with generous discounts and great coverages. Nissi is always there for us - answering questions, giving advice, sending copies of certificates, looking for discounts and much more. She treats us like family.

I've been with State Farm for over 15 years. I've primarily dealt with Alex and Judy from the 3rd St San Francisco office (most recently with Judy). They consistently provide great customer service. It's always a pleasure working with them!

We have worked with Janet Lin's office for 10 years now and are always impressed with how efficient and effective the service is. For the past 4 or so years Judy has been our point of contact and she is always on the ball and happy to help.

Janet Lin's insurance office is a place where they prioritize the wellbeing of their customers over simply selling insurance. You can expect them to provide the best service to you they can and to actually care about your personal health.

As always, I feel taken care of by my State Farm team. Just wrapped my annual review of coverage with Agent, Anita Scribner. No hard sells, and instead, an objective and customized review of my coverage. I'm good for another year.

We’ve had our policy with Janet Lin’s office for 7+ years. Service is fantastic. The office team is always there to help. Most recently it was Anita who was there to answer questions and provide much needed advice. Thank you!

Judy cares about her clients and provides exceptional service! I’m in a precarious situation and working with her to get my policy moved, and she’s taken extra initiative to help me. Would highly recommend working with Judy!

I had a nice time speaking with Anita today, and she clearly shared the details of my current policies, and answered my questions fully. I also got to know what to expect in the future. I had a good feeling after the call.

Janet, Nissi, Judy and the rest of the team are stellar agents that are always friendly and there for you. We've been using State Farm for our business for many years and we can't recommend Janet and her team enough!

Our family has worked with Janet Lin since 1989. She meets with us annually (if we desire) to review policies to be sure they meet our current needs. Her office staff is efficient and friendly. I highly recommend.

I've been using Janet's office for years and can't say enough good things about the entire staff. They are always available to help with my questions and I feel they genuinely care. They are the best!

Very happy working with Janet's office for insurance. Anita is very helpful, responsive, and accessible when needed, even during holidays. Feeling safe! I would definitely recommend it.

Tiara has been great, every time she picks up the phone I know I’m in good hands and the call would be short and efficient. Very friendly and always a great time speaking with her!

We have been happy customers for almost a decade. Anita is great to work with and its clear she has your best interest in mind.

Anita helped me with some questions. She was professional, patient, and thorough. I am glad she was there for me.

Anita always does an exceptional job and is very pleasant to deal with. She makes everything go smoothly.