I’m a little undecided about this specific Jared location... i got engaged on 1/1/2020 and the ring was just a tad bit too small. So the next morning i called multiple jewelers to see who could get my ring sized at a reasonable price and in a reasonable time frame. Most places it was going to be 2 weeks or more, and cost a fortune. So when i called Jared i was quite surprised that they could size my ring in the same day and for less than $100. I drove from Peaster, (about a 30-45 minute drive) to come to this location. (Because it’s the closest one.) as i got there the staff were talking amongst them selves and having a good time. Which normally i don’t mind, but it kept us waiting for a while. Then when someone finally got to us, he was very unprofessional. Carlos was very cocky and had an attitude with me right from the start. He took my ring and not once did he look at it under a microscope. He used the scanner on my ring and it beeped a few times and said “I’m going to talk to our service staff. Hold on” and then walked away. He came back and very rudely said “there aren’t any real diamonds in this ring so we can’t work on it” and sent me to a different repair store. I was honestly shocked because this ring had been passed down, and i knew for certain they were diamonds. Luckily the repair shop he suggested was in the mall across the street, so we decided to give it a try. It was the most sketchy, grungy repair shop i had ever seen. I definitely did not want to leave my ring there, so we went to another jewelry store and they cleaned my ring and looked at it under the microscope and confirmed that the stones in my rings were actually diamonds. The woman that helped us was quite familiar with the staff at Jared and knew exactly who we were talking about when we told her our concerns. I would have left my ring at this store if their wait wasn’t so long. So when we returned to Jared i specifically asked to see someone other than Carlos. And Anne Marie ended up helping me and getting my ring sized perfectly and i had it back before dinner. All in all, it was a nice location and the services i requested were done well, but i believe the staff needs to be trained better on their customer service.

We have had nothing but issues with Jared's for more than 12 years. I bought my husband's wedding band from Jared's and wished I didn't. We take his ring in every 6 mos for it's required inspection (standard) and at the same time take my rings in, too even though they were bought elsewhere. The service process (even for just his ring) is painful at best. Give yourself at least 45 mins to drop off a ring for service (just drop off for pick up next day). Give yourself another 20+ mins to pick it up. BE VERY CAREFUL at pick up and ensure you are getting YOUR ring back! Today my husband was given another wedding band that looked like mine, but was 3 sizes smaller! After many questions and much discussion it was determined the jeweler accidentally swapped my ring with some else's. Now I get accidents happen. None of us are perfect, but that is why you put strong quality control processes in place to ensure people get their expensive and sentimental jewelry back as they should! Additionally, he is on his THIRD wedding ring due to Jared's poor quality. First ring lost a diamond 9 days after we got married. It had to lose a diamond 2 more times before they finally gave me another ring; which I had to pay an extra $500 for since "it had more gold" to hold the diamonds better. He lost a diamond out of ring #2, the day after we picked it up from an inspection. We were told it was too large for them to replace in store and the ring needed to be sent to corporate. After 6 weeks we were contacted and informed they were going to give him a new ring (ring #3). Now let me clarify... my husband is not hard on his ring. He is an Engineer with a desk job and only wears his ring at work or when we go out. The one positive thing I will say, Jared's does stand by their warranty (if they can find it in the system, but I'm not even going to start talking about that).

Worst Jared ever i've ever been to... on two occasions this place never acknowledges their clients when walked in.. they have you standin there even if it's a simple question they make you wait over 30 min just to go up to you and answer....the white heavy weight lady look over at us and ignored us so many times. Couldn't even say hi... same for the other ladies there completely incompetent... I was thinking of going here to upgrade my diamond carat to a six... and I know I have to let them know ahead of time so they order and bring diamonds to show....but definitely not this location.... I'll take my business to the Arlington location. They are attentive and acknowledge you from the get go. It doesn't make sense to make a client wait for more than 30 just to get your rings a quick clean.... the Arlington location is very good with their clients. But this Location here is just simply horrible.....all the ladies are just incompetent. From the reviews I've read it is true that they seem to ignore the younger age group. And seem to scan people and judge before acknowledging you...... my husband and I have bought several good jewelry from Jared. So its unacceptable and very ignorant for people to judge you when you walk in... if they actually did what they get paid to do instead of going based on their judgement they would be a very good location. Will be contacting corporate on this matter.

I came into this Jared location this week and have mixed emotions about my experience. I came to look at Tag Heuer watches for my husband. I was immediately greeted by Chase who was super helpful. He was exceptionally knowledgeable on all these different time pieces that I knew nothing about. I learned a lot-like, how they’re called time pieces. Well, that was until I was interrupted mid-sentence by a woman with long brown hair, who I assume was his manager. As I was speaking, she rudely walks up, doesn’t say “excuse me” or “pardon me,” and tells Chase, my sales rep, to go assist another customer. I’ll say it again: MID-SENTENCE. She never apologized for the interruption or took over the sale. I was left there, standing by myself, while she went to go help ANOTHER customer as well. Perhaps she thought that guy was going to spend more money than me. I was planning on walking out of the store with a watch. The one I liked was $1800. I walked out with nothing. I gave 2 stars because the sales rep was fantastic, but because of that manager, that’s all I’ll give. It actually seems pretty generous based on how unprofessional she was. I don’t know what the situation was, but to interrupt a customer mid-sale is horrible customer service. Maybe, work on that...

Every time I come here to get jewelry that I purchased here cleaned and inspected there’s always an issue. When I called to make an appointment TWO weeks in advanced because that’s all they had available, the man on the phone asked specifically what I needed done which was clean, polish and inspection I also stated that it was very important I get it back same day and he said it wouldn’t be a problem and they’re having people book appointments and they would have it ready in 30 minutes which I thought was perfect. The day I dropped it off Winter helped me and asked what was being done so I explained it to her and she said it would be done next day. When I told her that I was told otherwise when booking the appointment she laughed. I thought that was pretty rude and unprofessional. They then tell me to come back in 2.5 hours. I spoke to the asm Brad and he said I was lucky to get the cleaning and inspection in. Lucky? I wasn’t a walk in. I thought that was the point of the appointment. The conversation didn’t go very well. He wasn’t understanding the situation and was rude. I rather drive an hour to a different location.

We ended up having a ring custom made by Jared. Almost the entire process was messed up from the beginning…. They said we would not have to pay for certain things that we ended up having to pay for. There was always a delay of some sort. Waiting for someone to call back. Waiting for someone who was out of the office. Always waiting and no one else to make a decision or verify things. There was a fairly long delay because someone forgot to approve the work to start. Lack of communication through the process. I had to make contact to get any information. The ring was not competed when it was supposed to be. Mainly because of the delays already mentioned. Now my wife has had her ring 3 months. She loves the way it turned out, and has been careful with it. We were in a different jewelry store and they found the center stone to be loose. Of course Jared will fix it, but it shouldn’t have a problem. With all of the delays and other problems, I wouldn’t recommend them if you’re looking for something custom made. They don’t seem to be familiar with the process and it leads to a lot of frustration.

Came into the store today (6/3/2022) to look for an engagement ring for my fiancé. I chose this location because they had amazing reviews. Let me tell you…..they earned every positive review that’s been given to them. Upon entering the store I informed Oscar that I was only in to look at different options. I was shown plenty of options by Oscar and Marissa. At no time did I feel pressured to purchase today. There’s was absolutely no attempt to up sell. They were very patient with answering all of my questions. Although my intention was to come back later, I felt confident with all of the information and help I was given that this is where I wanted to do business. I made my purchase today and between the manager and staff, I came out of the store, pleased with the service I had been given….as well as my purchase. This Jared location went above and beyond. They have a loyal customer for life. If you’re in the market for jewelry and you want to deal with a group of people that are not only friendly but professional , look no further. This is the perfect place to come to.

I took my engagement ring to Jared's to get it redipped. The lady said it would cost about $50 and take about 3 hours. She took it back to the jewelry repair people then came back without my ring and said they were still looking at it but they said one of the diamonds was loose and so they would need to tighten all of them which would cost another $50 but they could have it all done in 30 minutes. It sounded fishy so I just said no thanks to all of it. She went back to get my ring and I left, irritated and wondering if my diamonds were actually loose or not. I took it to a local jeweler the next day that had rave reviews. They inspected both my wedding and engagement ring free of charge, said all the diamonds looked great, not loose. And redipped my engagement ring in 15mins for 20 bucks. So glad I trusted my instinct and didn't pay Jared's $100 to redip and "tighten" my diamonds. I can't speak for the sales part of Jared's but as far as the jewelry repair, be careful as they may try to add on unnecessary charges.

I have been to this store in total about 7 times. And each time it has been the worst. Each time I tried to think, maybe it was a rough day for a sales associate or something. Basically giving them an excuse to be rude. I have gotten tricked into a credit card. My bf just recently got me a promise ring(pandora) and I go in and ask them to check to see if the main stone is loose. I said "I think my diamond is loose" the lady says "well this isn't a diamond" I say well whatever it is can you please fix it. She says we don't work on pandora rings. I ask her what I need to do. She tells me i don't know. I got someone to look at it for me at halzberg diamonds in the mall. I recommend any jewelry store other than Jared really. They are so rude and half the time take forever to give you attention in the store. More than half the time it isn't even busy. Please do not give them your business.

I recently purchased some rings at this location & I was told about Progressive Leasing which they partner with, the problem is that they tell you "90 days same as cash" which if it's 90 days same as cash that's what your expecting it to be, unfortunately they don't tell you that Progressive Leasing has additional taxes (which Progressive Leasing said were NOT included in my total price) & they also charge a FEE to use their services, again this wasn't explained at all. I ended having to pay an additional $650.00 just to use Progressive Leasing which CLEARLY isn't 90 days same as cash. If I would have been told about the EXTRA fees & taxas (that I thought were already included in my total pay out price) I would have pulled the cash out of savings or put it on a credit card. I hope that moving forward they provide ALL the details & ALL fees that will added to use Progressive Leasing.

I went into Jareds yesterday to get an estimate about resizing a ring to a smaller size. The customer service was great. The girl that helped me was sweet and efficency and originally gave me an estimate of 47 dollars. I was excited and so I said yes, let's do it. She got all of my info and took the ring to the back to have it checked. Well... turns out she estimated wrong. Because my wedding ring actually had 3 pieces (which were already sodered together) they had to account for the extra work and whatnot. I completely understood. She did not take into acount the extra pieces ad went solely as if it were one ring. However, the price she came back with was $323 as opposed to the original 47. That's just ridiculous! I said thank you but no thank you and went to two other jewelry places where I was priced at $145 and $150. ALMOST HALF THE PRICE! no way would I go back at those prices.

My husband bought my engagement/wedding ring from Jared’s, and they have typically been great. I actually went to the South Arlington store for the inspection and cleaning I needed done. I went to the repair desk and they were waiting on one couple. This couple then left and a customer who got there after I did walked up and was immediately helped, as I continued to stand there, and then the two employees began sorting through baggies of other customers’ jewelry, photographing pieces and I continued to stand there and wait...and wait... I finally left. The following day I went over to the store on Helen and their customer service was heads above Arlington. I had to leave my ring for the service I needed and it was actually ready before the time frame she had given me, and I received a call telling me it was ready. Very professional, friendly and quick service! Thank you!

Joel at Jared in Fort Worth was AMAZING!!! He was so patience with my husband & I picking out our diamond. Joel is very helpful, knowledgeable, resourceful and supportive of our decisions. He went above & beyond to find the perfect diamond and larger size We were so impress with him updating our ring. Amanda Welch was amazing as well! She made it possible for me to get the 4 C diamond! Jared jeweler restored my 18 yrs old antique ring, replaced missing diamonds from set and recreated larger halo in order for larger diamond to set. They also placed original stone to original ring. Looks Amazing!!! We are Beyond happy!!! Jared is who you should Trust!! Ask for Joel, Oscar or AmandaWotld of Thanks! Lifetime customer

Had such a great experience coming to this Jared location. Of course working in retail before, sales associate have no idea who is walking in to store, right? Well im immediately welcomed into the store even though the store was busy! Waited probably 15 minutes which was great, it allowed time for me to look around and get a feel for the store. Heard so much positivity with other guests in the store, so I was eager to work with a sales member to finally end up purchasing LeVian jewelry from Ryan. Such a great experience, got the Jared Account, will be paying extremely low monthly payments, the girlfriend will be happy, i'll be happy , everyone is happy. Totally recommend for people to come to this store, its amazing!

I have a channel ring my husband bought from Jared’s, so periodically I take it in to get inspected for loose stones. I stopped in this Jared’s today and was not only told there were indeed a couple loose stones, (which is usually the case) but that all the channels between the diamonds needed rebuilt. They offered to do it at half price which would’ve cost me $375. I politely refused and took my ring to another Jewelry store that had recently resized a different ring for me. They tightened the loose stones and cleaned my ring for free. Said the channels are a little beat up, but do not need to be rebuilt. So thankful for an honest jeweler. Get a second opinion guys. Grissom’s is my go to Jewelry store now.

The girlfriend is a hard one to please but the people at Jared' s worked with us and helped us make a selection we were both happy with. The only reason I did not leave a 5 star review is because there was an associate who I assume just returned from lunch with the associate that was helping us. She hovered with her purse and continued to make faces and roll her eyes at the lady helping us. As other associates passed by she would not her head towards us then roll her eyes. I don't think a store as a whole should receive a bad review. But to the lady with the glasses at our location, you can be sure that if you work on commission we will not be working with you in future.

I took a very high quality CZ tennis bracelet into Jared's Hulen Mall to have a connector fixed. The salesperson who greeted me when I walked in took the item, looked at it then told me they could not fix it because it did not have real diamonds. I told her I just needed a connector fixed and ask her to show it to the repair person. She refused. Jared carries other stones besides diamonds, so I have no idea why the "uppity" attitude. I then took the bracelet to a local jewelry store in Fort Worth (opposed to a national chain) and they said "no problem, we will have it to you in 3 days." And they did ... wearing it now. No I will never return or refer Jared's.

While the experience of buying jewelry here is average or better, the follow-up is lacking which is why I'm taking two stars. They don't do anything when you take your ring here for the repairs/cleanings. My ring was still just as dirty as when I dropped it off two days earlier. Also they don't send the follow up emails reminding about scheduled cleanings every 6 months as advertised. They do it 3 times, then they stop following up. I would've given four starts but the condition I got the ring back in really annoyed me since I left it there 2 days actually hoping it would be cleaned well, now I'm doing it myself. Letdown sucks when you paid for this service.

Amanda at the Fort Worth Hulen,Texas location is excellent and exceptional!She has had a good eye for assisting me with choosing diamonds for many years. I love the way she treats all of her customers. I have observed Amanda while working with her staff and other customers. Very helpful and considerat of others. I'm very impressed with her years of service to Jared Jewelry. I'm impressed with how she treats me and my family when we frequent the store of course to buy! I will continue to shop with Amanda period. I have been a customer with the Jared Stores since 1999. I will continue to be a customer! Thank you Amanda. Sincerely, Raquel H.

My experience with Jared has always been a positive one, but when I came in to have a few custom pieces reworked and new custom jewelry designed Brad was a gem who made the dream come to light and become a reality. His creativity helped me rework some important stones into meaningful keepsakes in a way that hadn't crossed my mind. When I knew what I wanted but wasn't quite ready to go through with the purchase there was support from Brad to come back when it was the right time. Two months later and I just picked up my earrings, necklace, and ring and I know the final outcome wouldn't be what it is without his help.

My wife snagged her wedding ring and cracked a prong holding the diamond. Jared fixed it in couple days, I picked it up, signed for it and took it to my wife. She did NOT like it, the prongs and diamond holder were MUCH bigger than original. This time I returned with my wife so she could tell them exactly what she thought was not correct with their repair. They listened to everything she had to say, brought out the manager of the repair section and said it would not be a problem to redo it. The service was amazing, everyone was respectful and attentive, and now Jared is our jewelry go-to store.

My fiance and I have been to Jared on two different occasions and have been helped both times by Chase Morelli. He is a wonderful host and both experiences were great! He knows his product and spent a substantial amount of time with us considering that we left the first encounter without making a purchase. I feel very comfortable buying jewelry from this location and will definitely be back. I am always so appreciative of good customer service and feel that this is also important to Chase and to the location.

We worked with sales associate Sydney Cloud today and would highly recommend her to anyone shopping at Jared! She made us feel welcomed the moment we walked in the door. Sydney asked us a few questions about our interests/price point then went to work. We didn't have to run around the store; she brought the best options for us while we sat and talked. Sydney was so patient as we narrowed down our interests option by option. Sydney and the store manager easily answered all our questions. Great team!

Saunya does not belong in the customer service industry. I’m not sure how Jared has allowed such a rude person to work for them, I’m sure they lose thousands just based off of this one women working for them. We have been to this location many times and continually been treated with disrespect and complete rudeness by Saunya, so much so that we almost returned my wedding band. We have purchased several items from this store however will no longer be giving this store our business due to this lady.

I am more than pleased with the time, patiences, and care provided when visiting the store on S. Hullen. Amanda and the team there are all very friendly and helpful. I appreciated being listened to, educated, and able to try anything I wanted. I was able to customize a beautiful manly ring and order items that were not on site. Many thanks to you, Amanda and your team! Thank you for taking time to invest in my search. I will have to leave my wallet and wants in the car when I return!

Stood in the store 20 minutes made eye contact with several sales associates and not one made an attempt to acknowledge my presence. I noticed several women laughing behind the counters I asked for help, and was told I would receive help immediately, several minutes passed and no one offered service. They missed out on a client the ring I was looking to purchase for my soon to be fiancé was there in the store that I saw online I'll just give another Jareds my service.

My fiancé & I came here to pick out her wedding band and we couldn't be more pleased with the service & experience we got! Alaina helped us out & we felt very comfortable with her help as we took our time making a decision. She didn't rush us and gave us her honest opinion & knowledgeable info on the different choices we were looking at. We're very happy with our choice after taking our time deciding! Thank you Alaina for that enjoyable experience :)

Recommend!! I was out yesterday looking for wedding bands one for myself and one for my future wife this is the second place I stopped my fiancé’s Wedding bad proved to be to difficult for other places do to it’s size and share but the staff at Jared’s took the time to understand and find an awesome solution. Also came with a great solution for me! Very impressed with the service and attention we got! We will go back for all our needs! Thanks Oscar!

I was helped promptly after entering the store. The 1st associate helped me pick out a chain and pendant but after looking at my nephew's pictures I realized he already has a chain he wears daily. When I told her my initial plan had been a watch she graciously introduced me to Joel. Joel took time to learn sbout my nephew's style and activities then helped me pick the perfect watch! My nephew's smile when he opened the gift said it all

I ordered a customized ring for my 10 year anniversary with my spouse. I had an idea what I wanted to give her. Lorna Hossain was the representative who helped me and she delivered on exactly I wanted to give my spouse. Her attention to detail, expertise and customer service was phenomenal throughout the whole process. I had an amazing experience. Thank you to Lorna and the whole Jared team!

After the 5-Star guidance & service that we received at this Jared’s location, we just couldn’t help but make our purchase for our engagement from this location. Joel Ching, you are an absolutely incredible guide around the jewelry counter & your input per each piece we spoke about was point on! Thank you for your 5-Star guidance & service, know that I will be referring people your way.

The customer service was next to none! The staff was friendly, honest and extremely professionally. I don’t normally take the time to review but, they earned it! I recommend this place for anyone looking for a gift or for a ring for that special moment in life! I thank all the staff for being so helpful, and patient while helping us find the perfect jewelry for our next life chapter.

Lynn is a star at the Hulen store in Ft Worth. She is such wonderful person to work with. She's always polite and funny at the same time everytime I'm at the store. .She even keeps laughing while she rings up 3 or 4 items and them smiles and says "you owe". My wife and I won't deal anyone else in the store if Lynn isn't the we will leave and wait for here to come back...

Bought a ring for my wife. The Asian lady explained the warranty as if it covered lost or stolen. My wife lost it and found out it isn't covered. Anyone can say I should have read the warranty paper. As a customer I think we should be able to trust our sales people. I'm thinking if I can't trust the sales staff, I should never buy from this company again. Thanks!

I absolutely LOVE Jared's!! Each time I've visited the Hulen location I receive nothing but stellar service. The staff, managers, and maintenance jewlers have consistently provided the best service. Everyone is knowledgeable, honest and considerate. Purchasing jewelry is an investment and I absolutely trust Jared's with every aspect of my jewlery investments.

Amanda went above and beyond to satisfy our needs. We had a slight mishap from the beginning but she absolutely took care of it. Steve from Frisco store was outstanding as well. After reading the bad reviews I had a bad taste in my mouth but I seriously think if you take the time to get with the right person that they will resolve any problems you may have.

Stood in the store for roughly 30 minutes. They were busy but we watched several older couples enter after us and leave before anyone would help us. We may be a young couple but we have money to spend on our wedding bands. It's clear they were not interested in us or our money because they assumed based on our age that we aren't worth their attention.

Brad Carter is one of the most customer-focused managers I have ever worked with. He is patient during the decision-making process, and genuinely wants his customers to feel GREAT about their jewelry purchase! I hope his superiors know what an incredible employee Brad is. Because of HIM, I feel comfortable making future jewelry purchases at Jared!

For a person who does not write reviews, it is my pleasure and honor to state that my experience with this location was more than what I expected. All the employees were nice, helpful and more than eager to help. I stay in garland and wouldn't mind driving all the way back to fort Worth for another purchase at this location. Keep up the good work.

"We can have it resized in 24 hours or less". Purchase the ring, propose, take it in because it's too small, and suddenly that 24hours turns into 6 days. Huge let down considering this is a very exciting moment for us. Very disappointed since the rest of this experience was great, from picking out the band to the stone itself they were awesome.

Horrible customer service. My fiancé was so disappointed. The young bearded gentleman was just interested in the sale; not experience of the customer. His favorite phrase was diamonds are expensive. No interest in her preference or taste … Just sale!!! Don’t waste your time with the gentlemen employees at Jared on Hulen Street.

I am very disappointed in the service. I dropped of my wife's wedding ring on the 26th and It was promised to be ready on the 30th. But I got an email saying i just requested service to start on it on the 30th. I need it today the 30th. But they came up with a excuse to not have it ready instead of trying to make it right.

I stopped in with my new fiancee to look for wedding band. However I ended up seeing a unique beautiful engagement wedding band ring that I really liked. The sales staff was very helpful without pressuring us to buy the most expensive items. We left store very happy with a new upgraded engagement &wedding band in one.

The staff is wonderful, Lynn was especially helpful and knowledgeable! Came in with a ring I bought second-hand that had a warranty and was too small. They were able to transfer the warranty to my name, resize and clean the ring FOR FREE and within a day! Definitely going to Jared's for my fiance's ring here shortly!

I went back to jared because a Tissot watch I bought last yr at jared stopped working. Apparently, the battery died and it would take 8 weeks to replace. The sales person and manager were kind enough to exchange the watch with another Tissot at no extra cost. Very excellent service. I'll be back this yr for a Tag.

I came in thinking I knew exactly style the watch I wanted, but after a bit of trying on and a few history lessons we found the perfect timepiece for me. I am flabbergasted by the choice and will probably begin a watch collection after this visit. Thank You, thank you, thank you!!! This is the service I dream of.

Jared's was awesome today. Now the finance company on the other hand needs some work. They froze my Jared's card and blamed the store. Went too the store thankfully the actual ladies at the store who were as frustrated as I was. But Lynn came to the rescue and resolved the issue!! Thank you Lynn!! Your AWESOME!!

Horrible experience with salesperson Mae.. kept pushing for us to get the ring financed and open up a Jared account when we clearly told her we were paying CASH!!!! And kept rushing me to pick a ring and kept calling me to come in to the store to buy it!! She missed out on the sale due to her being pushy!

This is the best place to make the decision for any of those special moments. Here at Jarred they are friendly, know their products and take the time to speak with you. My husband and I have shopped here on many occasions and have always had an amazing experience. We highly recommend this jeweler.

I live in Mansfield now and I still make a trip out here to the Hulen location because the service at this location is amazing. They are attentive and genuinely great at what they do. I will continue to make my way to this location because they do such a great job every single visit. Thank you!

Went in to find wedding rings for my fiancé and I after some bad experiences elsewhere. Lynn was absolutely amazing and took the stress away by taking her time and walking us through everything. We left with complete understanding because of her. 100/10 would recommend the Jared’s on Hulen!!

I had never been to Jared before and was somewhat skeptical. However Joel Ching put us at ease by being professional, knowledgable, and sincere about meeting our desires not sales quotas. Overall a pleasant experience that I would recommend to anyone wanting something nice for a loved one.

I’ve always had a great experience at this store and have purchased all of my fiancés jewelry from this store. I was just there last week to get a broken necklace chain fixed, Brad and Oscar helped me out with no questions asked! Great service, great selections, even better people!

The service and care on jewelry purchased is why I bought my wife's ring set here 6 years ago. They carefully inspected her rings, cleaned them & dipped them in their white gold renewal dip. You get treated the same as a new client looking to buy, when you come in for your service.

I love shopping at Jared’s. Everyone is so nice when you come in and shop. I did have a problem with a setting that was made for my diamond ... they didn’t waste anytime correcting the issue and making sure I was happy in the very end. The setting was fixed and I lovely necklace!

My fiancé & I went today to get my wedding band. Christian helped us; He was extremely knowledgeable, friendly, & not over bearing like other people we've dealt with at other jewelry stores. Thank you for helping us today, we'll definitely be back in the future & requesting you!

I went here looking for a 25 anniversary ring. This store has a 30.06 sign in the door. Meaning no concealed handguns are allowed. This turns the whole store into a defenseless victim zone. I or my family will never spend a penny here.as long as they have this policy.

My husband and I were in today and Lynn G. was helping us. She has the most wonderful personality and helpful disposition. She explained everything to us and made the whole visit a pleasant experience! Will definitely ask for her anytime we are in! Thank you Lynn!

Terrible customer service, showed up with ring to have serviced 20 minutes before closing and woman said “we would prefer not”. I have taken this in before, it is a quick process and she refused to give any decent customer service. Wish my ring wasn’t from here!

Another bad trip to Hulen Jarred's. Great service getting in the door. But such stuckup sales staff, I have. Been shopping Jared in Arlington for 20 years, but hulen is the worst, Unfortunately due to surgery I'm using a walker and need driver, but never again

Usually, I’ve had good experiences. But my experience today was beyond frustrating. They make it so difficult to pick up jewelry, even when you have everything needed to pick up the jewelry. My experience today undid any good experiences I’ve had in the past.

Thank you Oscar for helping us he was very friendly,helpful and taking good care of his customers. We recommend him if you are looking for someone to help you at Jared at hulen location he is the one so nice and great customer service thank you so much

My favorite experience is with Lynn @ Hulen. Her customer interaction is superb. She customized my wedding ring. I couldn't believe her vision, off the chart. She gave me everything I wanted and more. J&J for life. (Jared and Jenell for life)

Lynn at Southlake Jared was wonderful from her customer service to making sure my ring was fixed, resized, and cleaned. She kept me updated through the whole process. Definitely will be returning and look forward in working with her again.

Bradley Carter is an outstanding person to do business with. He is very knowledgeable about the products Jared carries and notifies me when a trunk show will be in the store. He gives very personal attention and care to my wife and me as

Came in to the store not know what i was looking for I was greeted by Lynn and she listen to my concerns and guided me gently thru the process. The item came out amazing!! Thanks Lynn for your awesome help I will definitely be coming back

First time in Jared's.. was greeted with a smile, Brad was amazing!!! Very knowledgeable & super helpful!!! Everyone there was very kind ! I'll definitely be back to see Brad !! Thank you very much for my 1st experience a great one !

Alaina Short was very helpful and has a great aptitude for the job. She was patient and never tried to oversell us anything. She remembered us when we came back. The manager was also very nice and helpful. Overall a good experience.

They were very nice, knowledgeable and very helpful. I was able to get my wife’s surprise jewelry sized and back same day. They sent me updates throughout the day with pictures before and after. It was an awesome experience!

The repair department did an amazing job on my engagement ring! It was my fiancé’s great grandmothers ring and we wanted to put the plate on a different band and it turned out beautifully! The staff were amazing there!

No customer service. I have to wait 40 minutes every single time I’m just dropping off my ring for a cleaning. Just to drop off.... un real. They want people to not come in for cleaning so they can ruin the warranty.

It is always a great experience when we come in to Jared’s. Everyone is easy to talk to, very personable and not pushy at all. Amanda is awesome coming up with idea’s for a ring to add to my wife’s wedding ring.

Brad always takes care of Patrick and me. I only shop here for jewelry! The customer service is always superb, the jewelry is beautiful and the prices are fair! Don’t shop anywhere else! Ask for Brad or Sonya!

Looked for a new sport watch online for weeks. Jared ads came up with impressive brands. Sorted my choices and went to local Hulen St location. They had a great selection and very helpful staff. Got my watch!

Veronica is amazing and always helps me/us fund exactly what we want. Customer Service is always top notch and is the primary reason I keep coming back. Fully satisfied and will continue shopping here.

I have never had a negative experience at this Jared location. I have purchased multiple pieces of jewelry at this location and every employee I have come across has been helpful and accommodating.

Jewelry inspection and cleaning. Very friendly, professional people. Always nice to us whenever we go in...no matter how we are dressed. They treat you kindly and provide great customer service.

Got my new anniversary band today and I couldn’t ask for better sales person than Lynn. She let me take my time with choosing what I liked best. I will definitely refer my family and friends.

We had the best experience with Amanda! She greeted us at the front and was amazing. Thank you taking care of us! I am looking forward to coming back! Yay! Thank you, Denise and William

I absolutely loved my experience here. My fiance just purchased my new ring and I'm completely in love. Amanda gave me excellent customer service and I really appreciate her and Brad.

Assistant Manager Brad is AWESOME! Friendly, helpful and even with all the extra precautions, he went out of his way to help me make an exchange when I had planned on a plain refund.

Brad and his team have been beyond wonderful in taking care of me and my wife every time we come into the store. Top notch customer service and are always greeted by a warm smile!

No one spoke or barely looked up when I walked into the store. After 5 minutes someone finally acknowledged me and said someone will be with you shortly. Shortly never came

Staff was very helpful with ring repair. They delivered our item as promised in a timely manner. The customer service we receive from this location is outstanding.

Amanda is the best! I have followed her from Jared to Jared. So glad she is back at Hulen so I don't have to drive to Southlake for excellent customer service.

Love Jared. They always take very good care of us. Lost an opal on my LeVian ring and they replaced it. Have purchased 2 other diamond rings and very pleased

Lynn at the Hulen store is a Rock Star because of her I'm batting 1000 with my wife. Keep up the stellar work. Her birthday is thus month see you soon.

Had a wonderful visit here a few weeks ago! Brad helped us find our perfect set of rings. He was very welcoming and made the process less intimidating.

Alaina was a wonderful saleswoman. Kind and did not rush me through a purchase. She is an excellent example of a professional and caring professional.

The staff was very friendly and helpful! They helped us find a solution for an ordering problem we had with minimal trouble. We’d definitely go back!

Amazing customer service. Great pricing for top of the line jewelry. diamond rings at a great price. Neil Lane bridal rings at more than fair prices

This Jared location and it’s employees were amazing. They handled everything so well and were so professional!! Great store, great customer service.

Lynn was so amazing to work with. Didn’t really go in knowing what I wanted just something gold and she made the experience fun and easy! Thankyou!

Amanda and Brad were great and did their best to accommodate my fiancée and I even though we came in with a super tight turn around!! 10/10!!

Excellent Service. Brad and Amanda were absolutely excellent! Will definitely recommend to anyone who needs any type of jewelry and service!

My wife has not had any problems ever with her wedding ring. The semi-annual cleanings are superb. Looks like I just bought it, everytime!

The customer service here is awesome. They greeted us as soon as we walked in the door and helped us out without passing us on. Great job!

Amanda helped me find the perfect Levian pieces and I left extremely happy with my purchases. The entire staff was amazing..will be back.

Lynn is an exceptional associate everytime I'm in the store. She should receive alot of accolades for her overall customer service.

Marissa is awesome, amazing, LOVE HER! So helpful- we come out of our way to come back to this store for her service. 100/10