Jim Tubman Chevrolet

224 reviews

1770 Bank St, Ottawa, ON K1V 7Y6, Canada

www.tubmanchev.com

+16137334050

About

Jim Tubman Chevrolet is a Chevrolet dealer located at 1770 Bank St, Ottawa, ON K1V 7Y6, Canada. It has received 224 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday8:30AM-7PM
Tuesday8:30AM-7PM
Wednesday8:30AM-5PM
Thursday9AM-4PM
FridayClosed
Saturday8:30AM-7PM
Sunday8:30AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Jim Tubman Chevrolet: 1770 Bank St, Ottawa, ON K1V 7Y6, Canada

  • Jim Tubman Chevrolet has 4.3 stars from 224 reviews

  • Chevrolet dealer

  • "August 2021, I had my truck in for regular oil change and check up"

    "Everything about our experience has been amazing"

    "Very impressed with both of my recent experiences at Tubman’s"

    "From parts to service, this location has some of finest staff in the industry"

    "I always have the greatest experience at Jim Tubman Chevrolet and the staff there are simply Rock Stars! It doesn’t matter if your Joe nobody, they’ll role out the red carpet for you and give you that special VIP treatment"

Reviews

  • L de Laplante

August 2021, I had my truck in for regular oil change and check up. I was anxious given my brother's experience at another dealership for a different car make/model. I am so impressed by the Jean Marc and the service team. This dealership has skilled staff focussed on client service excellence! I truly enjoy doing business with this dealership and its service team. The Jim Tubman team ROCKS! Update: Thank you to the Jim Tubman Service Centre -- Jean Marc and team -- for bringing our truck back to a lean and mean machine. She's a beauty! I was back at the dealership from last week's visit. Jean Marc, the Service Advisor, truly impressed me with his integrity and honesty. He dealt with an issue calling me back and will have the dealership follow up on an issue with our vehicle that I had missed or let pass. I so much appreciated his dedication to delivering on service excellence. I have to say this dealership has great staff. It is equally evident with Jean Marc having worked there over decades. Outstanding! (Last week) The service at this dealership is excellent. From the buying experience to service and parts. The Service section goes well above and beyond!

  • Jordan Haegeman

Everything about our experience has been amazing. I had my heart set on a very specific Blazer with very specific features. 3 other dealerships gave us the runaround (1 of them just didn’t even answer back), wouldn’t help us with test driving one, and wanted to severely undervalue our trade in. I was starting to lose hope and then I saw THE Blazer of my dreams online, at Tubman, and messaged them immediately. It was the Saturday evening of the Feb long weekend and within 15 mins I had a text message from Ryan answering my inquiry. We test drove the vehicle a few days later, got a wicked trade-in value for our Colorado, and left with the Blazer all in the same week! I cannot express how great this experience has been from start to finish. Ryan has been the most down-to-earth salesman I’ve ever encountered and we will without a doubt be back. If I could give more than 5 stars, I would! Thanks Ryan McNamara, you’ve been wonderful! Jordan & Tanner

  • Codey Bow

Very impressed with both of my recent experiences at Tubman’s. I had to take my truck in due to stalling... among other issues. I had spend a lot of time tracing and searching but couldn’t diagnose the problem myself. They were able to locate and fix the problem within a few hours. They even found a way to save me a bunch on money on the repair. They could’ve just sold me a new part at full price and it still would’ve fixed it. But I think it showed a lot of integrity, experience and honesty that they came foreword with a better solution. They’re staff is kind and professional. They also brought to my attention a factory recall on my truck so I set up an appointment and brought it in. They told me it would be a certain amount of time and i got a phone call that they were done in half of that time. I was very happy. I miss when people in service handled themselves this way. I will definitely be back. Happy to have found them.

  • Zak Omar

From parts to service, this location has some of finest staff in the industry. Courteous, humble, respectful, patient, and knowledgeable. Always super friendly, honest, and funny. Location is always clean, organized, and well staffed. The place to go for your Chevy/GM needs. Be sure to ask for Jean Marc.D or Greg.B from the service team for your service needs. Class act by these two gents—Went the extra mile to take care of an issue that might have cost me a new part. I’ve also seen Philip.El-K around a few times and he’s also a friendly face. Super-sweet looking vehicles always lined up and if you need work done they know what they’re talking about and what they’re doing. If you need parts and know what you’re ordering go on down and see for yourself how quick and hassle free it is. Can’t go wrong at Jim Tubman. Thanks again

  • david whelehan

I always have the greatest experience at Jim Tubman Chevrolet and the staff there are simply Rock Stars! It doesn’t matter if your Joe nobody, they’ll role out the red carpet for you and give you that special VIP treatment. I’ve been a loyal customer since 2007 and I’ve also purchased 6 cars from them over the years. I always receive exceptional service from Jean-Marc in the service department and the other service team members are absolutely fantastic. Ryan McNamara is the best sales & leasing consultant in my book and Ryan has gone way above the call of duty by keeping me informed of my many purchases and has done an outstanding job at meeting my family’s vehicle needs. I absolutely adore this dealership for their professionalism and honesty within this industry.

  • Nathalie V

Exceptional service and attention to detail. Was in last week to have my brand new rims installed. Chris Ellard in the parts department was fantastic, I was able to communicate with him by text and was very quick at getting me the information I was looking for to purchase these rims and accessories. He worked very hard to get me an exceptional price which couldn't be matched by anyone else!!! Very much appreciated!! When it came to the install Greg Buckland was very courteous upon my arrival and made sure to have the best technician install there brand new rims for me without a scratch. Well done!!! thank you both for your exceptional client service, I truly appreciate everything you have done for me. Highly recommend this team!!! thank you again!

  • David Zaremba

I just took delivery of my new 2024 vehicle. I live in southwest Ottawa. After checking several GM dealers in Ottawa and area, first on-line for inventory and then at the dealerships themselves, I decided to purchase from David Badham at Tubman Chevrolet. David was genuine, professional, knowledgeable and above all else, not pushy-trying to use sales tactics. That was truly refreshing. It has been said "people forget what you say, people forget what you do, but people never forget how you make them feel". Leaving the dealership, I felt that I received a good deal, was treated exceptionally by David Badham (salesperson) If you are looking for a new vehicle (or used) I suggest you contact David Badham at Tubman Chevrolet

  • Chip Clermont

First the parts guy needs to acknowledge that people are there. I thought I was a ghost for a moment. (Ok, that's out of my system) Brought my Chevy Sonic in, it had a few issues. Jason was quick to help and was very polite and friendly. Gary did the work and well... so far so good. The car is running better than ever. I called the night before and they got us in the next day. They checked it out and called me to let me know the issues. They got the work done the same day. Yes, it costs a little more than going to a "generic" garage, but they had the parts and it was done quickly. I'll keep you updated if anything changes. Thank you Tubman Chevrolet.

  • J Haviland

My experience started in service when i brought my car in. I mentioned to Phil that i was on my way to work and had minimal time to spend with him , by the time i got there he had everything ready and had called an uber to take me to work. As a person who works in the industry, I was very impressed with the level of customer service i received. Thank you Phil!! Unfortunately my car needed too much work but fortunately the sales team stepped up and offered me an amazing deal! Just picked up my new car and again seamlessly, professional and perfect experience!!! Thank you Jim and Ted!! In the market? Go to Jim Tubman Chev!

  • Jeremie Gelinas

Ted Smith was the best salesperson I ever dealt with. From the minute we reached out to the final deal he was always very pleasant, answered all of our questions without hesitation, and was very friendly and honest. He really works for the customer. It was the best service we’ve gotten from any salesperson in a long time and we highly recommend him. He was recommended to us and we don’t regret that decision. We have already passed his name along to friends and family. Thank you for getting me in our 2021 Silverado 1500 Custom, Ted!

  • Marie Anne David

New car In June I visited with Ted Smith, Sales Manager with whom we have been dealing for over 6 years. He is like a family member. He is very professional and knowledgeable. He tried hard to find what I wanted in my vehicle and he did . I purchased a 2021 Trailblazer on June 16, 2021. My family and I have been dealing with Jim Tubman Chevrolet since 2002. We have purchased approx 13 cars from them and we are very satisfied with the overall service we get from all departments. Special thanks to Ted Smith and Jean Marc Desrochers.

  • Linda Lou

I have been dealing with Ted Smith (Sales Manager) for years, and have purchased my last 3 vehicles from him! I have sent friends and family to him and every time, I get nothing but how grateful they are that I did! He is not only personable, but he knows his stuff! No regrets from me, family or friends! This is the guy you need to be talking to! I assure you, that you too, will have no regrets! I love my 2018 Diesel Equinox which was my latest purchase with the help of the man himself! Keep up the good work Mr. Smith!

  • Jane Anderson

If you want to deal with HONEST PEOPLE, then put your money in this business. They are the best there is...in my humble opinion. The car has been in their hands numerous times with what we thought were problems only to be told there was nothing wrong with the car. When there was work done they were beyond reasonable and did not over charge. Phil and Jean- Marc were so easy to deal with. Jean Marc took the time to explain the car to us. What a pleasant experience, it really does make a difference. Simply the best.

  • Chris Lamb

I purchased a 2019 Camaro from Jim Tubman and had some Wheel/Rim issues that did not sit well. After contacting the GM he was very interested in understanding my concerns and willing to meet with me. The GM was very open and listened to my side of the story and was able to address my concerns. I walked away happy and as a result of this meeting I will continue to do business with Jim Tubman's and recommend the dealership as they are focused on the customer. Thanks

  • LA Sheehan

I have purchased all of my cars from Jim Tubman's. I keep coming back because I am confident that I am getting the best deals. Jean-Marc in service is great to deal with. He always takes care of me and I don't feel like they are trying to sell me things I don't need. I appreciate them letting me know if things are getting close to needing replacement. Overall great customer service- love the homemade baked goods and the shuttle back and forth to work.

  • Mark Toivanen

I went in this afternoon for a simple rear wiper replacement figuring I'd get the parts and have to Google the replacement steps. Within 20 minutes of arriving, service adviser Jean-Marc had shown me how to do it (for next time) AND solved a related issue I hadn't even mentioned: why the wiper wasn't staying firm to the window. Top notch service both from Jean-Marc and the gent working the parts desk!

  • Aga Kluk

I recently visited Jim Tubman for a complicated electrical/sensor issue, it truly felt like the whole service team was working on it. After several visits they succeeded in resolving and fixing the problem. I was so relived and extremely impressed once I picked up my car. Randy and Jean-Marc did an expellant job, their customer service was amazing!

  • Mike M

Was looking for a new vehicle and was shopping around. Couldn’t deal in my hometown so I went to Jim Tubman, they were great. Took the time to listen to what I wanted, set me up with everything I needed and I purchased a new vehicle with no hassles. Thanks to Chris, Ted and the whole team at Tubman’s Chevrolet.

  • mary cameron

Earlier this month I purchased a pre-used Chevrolet from Jim Tubman's Motors. My sales agent, Chris Zardo, was extremely competent and helpful. I particularly appreciated his follow up call and service yesterday. Thank you, Chris. I will continue to use Tubman's services and recommend them to others.

  • Mercedes Madison

Ordered a part and had it installed by the service department there, overall it was an amazing experience. Philip in the service department was extremely kind and helpful, as were the other people working there. I would definitely go back there if I had anything else I needed to do with my car.

  • Anne Hawe

It has been a long time since I bought this car. I wanted to review our experience months later. Happy to say the car has absolutely no issues even though it was used. I would highly recommend purchasing from this dealership. Thank you for your honesty and fairness, straight up.

  • Taylor Smrczek

I don’t go anywhere else for my car! Jason T. is absolutely amazing to deal with and if it wasn’t for him I probably wouldn’t be coming back here every time something comes up with my Cruze! They never pressure me into buying anything more than what I need, and what I came for!

  • Johnny Nassif

I would like to thank all the team at Jim Tubman’s in helping me acquire my long awaited C8 2022 Corvette! I would also like to say a special thanks to Ted for facilitating the purchase process! I highly recommend this dealership for being so professional and courteous!

  • Paul Hewitt

Love my new truck from Tubman! Our family now has about 5 cars from Tubman that are on the road right now. Always a good deal and its always a pleasure to deal with their staff (especially Ted). You'll get taken care of the right way at Tubman Chevrolet.

  • Cameron Shields

Just bought my new 2020 Chevrolet Equinox from Ryan McNamara and I couldn't be happier. I am 67 years old and have purchased roughly 30 new cars in the past and I will say that this time buying from Ryan was the most fun and enjoyment that

  • Ryan Mahar

I was recently in to purchase a vehicle at Jim Tubman. My wife and I after a little back and forth decided on a Chevy Equinox. We LOVE it! And we also loved our service. Ryan McNamara was amazing to deal with. Took his time answering every

  • Heidi Eccles

We bought our 2018 equinox Jan 5 2021. The Bluetooth connection to my boyfriend’s phone is always spotty and then a few weeks ago warning lights started to show. As we bought the extended warranty we were not worried. We booked it in last

  • Richard St-Jean

They give no warranty for their repair work, partly makes sence because their service department is terrible. I took my chevy 1500 in because I had a squeak, they replaced my front bearings and breaks. By the time I drove off the lot they

  • Md Jacques

BY FAR the best car buying experience I've ever had. Ted Smith (Sales Mgr) listened to what I wanted, knew exactly what would work for me, set things in motion, gave me the 'space' to make my decision, and followed through on every thing

  • Patricia Robb

I bid on a silent auction item at the Cystic Fibrosis walk for a cure. It was for VIP car detailing at Tubmans. They did an excellent job inside and out. It feels like a new car. The staff were very friendly and helpful.

  • Ali Hassan

I bought my 2017 Chevy Silverado 5.3l on Feb. 01. 2020 From Ted Smith. Awesome guy. I asked many questions and he did not once try to avoid questions. He is very honest. Got nothing to hide. I do highly recommend

  • IVAN POTTS

Very nice staff . Shout out to Ryan , Ted , and Marsha for doing a great job at helping the customer out to your best capabilities . Also that yanko was crazy! Definatly deserves to be up here 1000 hp . Insane!!!

  • Roger Grenon

A full 5 stars to the guys in the service department. I had my Corvette serviced there recently and the professionalism and communication was exceptional. Nice to see a company that does things the right way!

  • aly mulvihill

Thank you so march Jean Marc in service for helping me out with my tire sensors. I appreciate your patients and friendly attitude. You rock!! :)

  • Harry Anno Baah

Gregg is an asset to this company. Very humble, honest, will go above and beyond to deliver service to the best satisfaction. God bless you.

  • Yves Nadeau

Ordered online a part Tuesday, Chris double checked compatibility with my VIN, received 48 hours after: what a great service!!!

  • Paul Evans

Bought a 2500 from Tubman. Great sales team. Chris took care of us and made the whole experience nice and easy. 5/5.

  • Helmut Ortner

I have purchased 3 cars through Jim Tubman and Ted Smith (Sales Manager) took very good care of me (AGAIN!!!)!

  • Peter Fournier

My experience with Ryan was excellent especially as compared to other sales people at other dealerships.

  • Xuan Tran

Clear diagnosis and prompt service. Thank you Jason and Dave for your professionalism and kindness.

Similar places

Myers Orléans Chevrolet Buick GMC

466 reviews

1875 St Joseph Blvd, Ottawa, ON K1C 7J2, Canada

Myers Kanata Chevrolet Buick GMC Corvette

355 reviews

2500 Palladium Dr #200, Kanata, ON K2V 1E2, Canada

Service Department

1 reviews

3788 Prince of Wales Dr, Ottawa, ON K2C 3H1, Canada

Chevrolet at MYERS INC

1200 Baseline Rd, Ottawa, ON K2C 0A6, Canada