Asked 3 workers where mens sports items were, all 3 told me completely differently places. I understand that there is probably a lot of Christmas workers, but a quick tour of the place before you start working probably would be ideal so that you can actually help customers. Sports section was dead.

John Lewis is gearing up for the Christmas period. The store has been well planned and the designers have done a good job. Prices are at the higher end compared with other stores but quality is very good. Always enjoy walking through the store and looking around.

I had a horrible experience with a lady at the tills today - I wanted to return a sieve, I have had it 4 days, used it once & the handle snapped off (it was just 2 prongs of metal welded, badly) and the lady refused. She said that I hadn’t

John Lewis epitomizes excellence in retail, providing an unparalleled shopping experience that seamlessly blends quality, service, and a commitment to customer satisfaction. The store's inviting atmosphere, marked by sophisticated displays

Great customer service and lovely staff. I would like to point out that we were attended by "Ruth" and she has done a fantastic job with advising us on the mattress type that would suit us for better sleeping. We have been browsing around

I love John Lewis ànd go here regularly, either to shop or browse the new stuff coming in. the customer assistants are always polite and the perks are really good. It also helps if you have a gift card to spend. I like the upstairs cafe,

If I could rate my experience, I would give it a 0-. The item was sold in the Oxford location , and when I requested an exchange in the one in Stratford for a present (as closer to my place ), they immediately assumed I misused the item

Visited the Stratford, East London branch but where are all the staff? Had to wait ages to get served at the counter and when we wanted to buy a rug we couldn't find anyone to help. After 30 minutes waiting and looking around we found a

Donna at Tom Ford Westfield Stratford John Lewis was absolutely amazing from start to end. Donna was friendly, helpful, informative and all round a lovely woman and gave great service. Thank you so much for your service. Employee of the

I made the mistake of waiting to pay at the cash register exit, and even though I was first in line, the person who lined up later was given priority. If the employees were attentive, they would give priority to the customers who were

Went in and bought 3 air pods for my niece as Christmas gifts. Paid and there was no bag to put them in. The old guy at the till said , hold them like that. I knew I was going to be profiled holding those items like that but I had

Buying Christmas presents in perfume department was approached by a Lady as to what I was looking for. told her she took me to the right area . Service was very good polite & helpful. Made my purchase. Well done excellent service.

Clean, spacious, diverse, wide range of products and services. From supermarket to stationary, beauty products, clothing (male and female), shoes, home decor, children section clothing and toys), sports clothing and accessories,

Great store where you can find almost everything you need from clothes to home electronics. A very large store spread over many floors located at on end of the centre and a good cafe too. Usual John Lewis quality and prices.

This is a large John Lewis store with a really good layout. The first 2 floors are easily accessible and have the stuff you really do want to go shopping for a wide variety of electrical gear, cosmetics, clothes and home

A great department store. This store is large, providing lifts and escalators to other floors. It can get very busy here, so I'd plan your journey ahead to avoid the hustle and bustle.

Very helpful and friendly staff. Never had item in stock but showed me how to order on line. Which arrived the next day at a drop off point. Happy days.

A lovely place to shop with a cute cafe on top floor. I visited this weekend to find Miriam's cute Halloween cupcakes in the food demonstration stall!

Arif & Ruth, very knowledgeable when it comes to mattresses, thank you for both the amazing customer experience.

Outstanding and welcoming displays. New and stylish items!