Marks and Spencer

7361 reviews

173 Oxford St, London W1D 2JR, United Kingdom

www.marksandspencer.com

+442074377722

About

Marks and Spencer is a Department store located at 173 Oxford St, London W1D 2JR, United Kingdom. It has received 7361 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday9AM-9PM
Tuesday9AM-9PM
Wednesday9AM-9PM
Thursday9AM-9PM
Friday12-6PM
Saturday9AM-9PM
Sunday9AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Marks and Spencer: 173 Oxford St, London W1D 2JR, United Kingdom

  • Marks and Spencer has 4.2 stars from 7361 reviews

  • Department store

  • "The Marks and Spencer on Oxford Street is a fine example of what the iconic British retailer does best"

    "After having such a bad customer's service experience from the NEXT store, Oxford Street"

    "Best for summer fruits, flowers and dessert"

    "I went for a suit fitting, which I'd booked online with surprising ease"

    "I went into M&S today during my lunch break and bought a couple of clothing items as M&S seems to have significantly upped its game"

Reviews

  • Yuvi Gadham

The Marks and Spencer on Oxford Street is a fine example of what the iconic British retailer does best. The store is large, well-organised and offers a wide array of products, from clothing to home goods, and of course, their much-loved food hall. The clothing section is filled with a variety of styles for every occasion, with sizes that cater to all. The home goods section offers a range of quality products that are as durable as they are tasteful. A highlight of any visit to M&S is their food hall. Here you'll find a delightful array of fresh produce, baked goods, ready meals, and an excellent wine selection. For quick snacks or meals on-the-go, their sandwiches and salads never disappoint. The staff is attentive, helpful, and goes above and beyond to make your shopping experience as smooth as possible. Despite being a busy location, the store is kept clean and the checkout process is usually quick.

  • Catherine Rickard

After having such a bad customer's service experience from the NEXT store, Oxford Street. I wrnt over to this M&S store to look for trousers, etc. I spent the same hours. One hour in M&S. Spent over £200. Spent another £100 upstairs-Men's department & have afternoon tea at M&S cafe. What a great change of atmosphere. I must admit M&S does always uphold their customer service so well. Never fail customer's expectations. And thanks so much to the cashier, Yvonne on G. Floor. She really makes my day. Especially after having such a bad experience of customer service from the NEXT store. I will definitely recommend anyone to shop at M&S. Highly recommended ⭐️⭐️⭐️⭐️⭐️

  • E.M. Blake

Best for summer fruits, flowers and dessert. I always prefer M&S for fruit even though it can sometimes be a little dearer. There's a back entrance on Great Malborough Street if you want to avoid the crowds on Oxford Street. This M&S is handy for grabbing some groceries after a shopping day in town. It's a bright and spacious supermarket in the basement, which has always been well stocked whenever I have gone there. A decent range. I've never really seen any bargains or much reduced items. Central London stores tend to have less, perhaps because they do get a lot of customers.

  • James Batchelor

I went for a suit fitting, which I'd booked online with surprising ease. Too much ease, evidently, as nobody was "on" suit fittings upon my arrival. A lovely young M&Ser in training was assigned to help me, and was able to ask "what size suit do you need?" - not exactly the level of support I was hoping for. They had a very broad selection of reasonably priced, good quality suits, but I was essentially shopping alone. My expectations had been set high because of the "personal suit fit" pitch, which it very much isn't. Either way, pretty good.

  • Emma Wedgwood

I went into M&S today during my lunch break and bought a couple of clothing items as M&S seems to have significantly upped its game. I also wanted a skirt I'd spotted which wasn't available in my size on the rack. The assistant called Jacqueline M was super helpful and went the extra mile to try and help me find one either in store or online. So great to receive excellent service and such a rarity these days. Thank you so much!!

  • S Y Tam

M&S has always been one of my favourites for snacks, fruits or drinks and this branch on Oxford Street is surprisingly very spacious and many choices of groceries on sale. Came in to get a drink and was pleasantly surprised. On top of this well orgainsed supermarket , there is also a M&S cafe up on the 1st floor with comfortable seatings and serving quality affordable Afternoon Tea Set.

  • Abdulmuhsen Alsindi

I like the food selection, they have a variety of food options specifically the healthy food options. They offer cold cuts sandwiches as well as hot meals, sushi, fresh juices, salads.. etc. they have a great express checkout where you can pay and go in addition to some tables with all utilities needed.

  • Diane Mill

I was very disappointed with the state of the toilets. No paper in most of the cubicles and only 1 soap dispenser working. I did not see a cleaning/restocking chart which all toilets should have. One positive was a great cup of tea in the Cafe.

  • claudette jacobs

As always yes my beloved M And S never fails to find something that fits me. I'm tall and so clothes are harder to find. The regular, short and tall options are always available. I love Marks

  • Sulafa Abudawood

I absolutely love their food hall, always. I make sure to go in every visit. I like their cakes, peanuts, prepackaged salads, chocolates, gifts and gift bags as well.

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