I had the pleasure of working with Norma on trying to gain access to my company's storage unit. Of course with lots of turnover at software companies in Austin, this is not a very straight forward and simple ask. Norma was very pleasant and has really gone above and beyond to help me regain access to it. 10/10 would work with Norma again

Signed up online the other day in order to rent a space at Life Storage. The following day I received a welcoming phone call from I believe her name is Day and sorry if I got your name wrong. She was upfront with me about the costs and just made every thing simple and easy. Looking forward to moving my stuff in this coming up Friday!

Life Storage is great. I stored my stuff in there for a year and never had any issues. They have cameras monitoring 24/7. Its also very clean inside and kept up well. Norma the store manager is awesome. I was late a couple payments and she always worked with me and was very understanding. Highly recommend this place

I've had a unit at this facility for several years. Access is always easy, the facility is clean and well-kept. I've met Norma the new manager who has a pleasant and professional demeanor. She is also very personable and I've enjoyed our short chats when I go in to pay my rent in person. I'm happy to be here.

I have rented space here twice now and both times were excellent experiences. Norma was a total gem to work with, you can tell she truly cares about the customers. The facility is clean, secure and the sign up process was simple as could be. I felt very comfortable leaving my belongings here.

Great place and experience with Life Storage, specifically the Braker Ln location. Miss Norma H at the front desk was extremely helpful getting me into a unit, she went above and beyond helping me and it’s much appreciated. Braker Ln Life Storage is a business I’ll be recommending for sure.

The customer service provided by Norma at this facility is amazing. She is friendly and super helpful. I left my name with her months ago requesting storage for this spring and on the exact day she said she'd call, she did. Wasn't sure anyone did that any more. Very happy customer here!

Norma is the manager and was so incredibly helpful to me in finding a storage unit that fit perfectly and was a great price. She was so helpful and friendly both on the phone and in person - a true delight! I would recommend her and Life Storage to anyone needing storage in this area!

Day was absolutely the best she was patient, very helpful, so sweet & Norma was great as well these 2 ladies together really made my day & I feel at ease with my belongings in this storage facility I’m so glad I picked this specific Life Storage

I wanted to take a moment to express my appreciation for the outstanding customer service I received by Norma at Life Storage. Her friendly demeanor and willingness to answer my questions and follow through with calling me back on multiple

Everyone that I've spoken to has been great to work with. The gentlemen in customer service I spoke with over the phone were knowledgeable and helpful in answering my questions about this location, pricing, etc. Norma took the time to show

If you're looking for a clean, safe unit, highly recommend Life Storage on W. Braker in TX.. The manager here, Norma, has been so helpful and compassionate towards me. You can tell that she genuinely cares about the people who store their

"I recently visited Life Storage on Breaker Lane and had a great experience. The facility was clean and well-maintained, and the staff, especially Norma at the front counter, was friendly and helpful. Norma went above and beyond to assist

The facility is very clean and professional. They always keep it swept and tidy. Also Norma, the manager has been nothing short of a real caring person for me during a time where I was having a lot going on in my life. She has shown true

Norma is an absolute professional who dedicates her time to ensure all her customers are met with world class service. She made my sign in and storage move in process a breeze and made my life 10x easier. I can’t thank her enough and I

Great experience with Norma at the desk. Made it very easy to check in and rent. Also you cannot beat the price of this unit. Moved from Public Storage because they kept raising the rent. Would recommend looking here for the next unit!

Wonderful place to keep my RV! Norma Hunter assisted me with my storage rental and was very kind and professional. She represents her business very well and is a great example of how customer service should be!! I was able to get the

This is a great storage facility. Norma is such a huge help when I have questions. She goes out of her way to explain everything. It's nice & clean. There are carts to use most of the time. If others would stop taking them, we'd have

I’ve been storing at Lifestorage (formerly Braker Storage) for years. The facility is very clean and secure, both are super important to me. Norma is the manager there and she did me a solid, helped me save some money. It’s the best

Norma Hunter was an absolute life saver!!! The unit did its purpose and when I had difficulties with the payments at the end she went above and beyond to help me with my troubles! It's obvious why she's the store manager here …

If you need a Storage unit for personal or business use. Come here and see Norma. She is the Branch manager and will get things done for you! Any issues she will jump on it right away. It makes renting here easier. Come see Norma

Norma, the facility manager, is great and super helpful. Unfortunately, I have needed lots of help because the roof in my unit keeps leaking. But Norma has been patient and responsive and by far, the best face of this company.

The clerk was awesome took care of my questions a great experience, and he had a awesome personality. I would definitely recommend family and friends to your establishment on Braker Ln. Regards Keenan Guyton. …

Clean facility and decent prices. Good access and secure. BUT the star of this operation is NORMA! She is just wonderful!! Absolutely superior customer service and expert support and guidance. Thank you so much!!!

Initial experience was fantastic. Norma is great! She is very friendly, helpful, and extremely knowledgeable! Moving things little by little. Will update after all big stuff is in and we get the full experience!

Norma is absolutely the best and most helpful person I have ever worked with in regards to storage and is just an overall god send. Hopefully Life Storage continues to hire people like Norma! Blessings.

Pro: Life Storage had a safe and clean facility. Con: Life Storage increases the storage rental cost by 10% every year. And in the last three years this location never had any dollies. Good luck moving

Great experience! Norma Hunter was super helpful from move in to move out. She is very accomodating and I had a good experience storing my belongings here for the past 2 years

Was helped promptly by Norma. I was going to close my unit and she had already swept up for me. Very friendly, considerate, and knowledgeable service, and so easy to talk to!

Had a unit at this location for years, but we had to move. Will miss Norma the most for great service! Took care of things we needed as soon as possible and super friendly!

Norma helped me get one of the last units on the first floor. She was extremely helpful and wanted to make sure I acted fast on this. Great doing business here!

Darling something something is her name, she’s a sister however she was extremely helpful & knowledgeable. She has an outstanding work ethic. 2607 W Braker Ln

Norma is awesome! She really goes above and beyond in taking care of her customers. Norma, thank you for all your help and making my moving process so easy.

Day and Norma were professional and courteous with helping me get our reservation taken care of. I would recommend stopping by for your storage needs today.

Norma Hunter was amazing. I had a short notice request and she searched options at other Life Storage locations nearby in order to meet my needs.

Had a quick and efficient check in at this storage facility. Norma was the attendant, she made everything fast and easy. I highly recommend.

Norma’s customer service skills were amazing! I definitely recommend coming to this extra space storage. Very adorable and nice environment.

I'm so grateful for Ms. Norma Hunter customer service. She was very helpful and patient on selecting a unit space. I give her a 5 star.

Norma is awesome! She is kind, professional, and makes an effort to take care of her customers without complicating the process.

Norma was great at Custer services, she helped me beyond expected. This is what we expect when dealing with customer service!!

Norma is outstanding and always friendly and helpful. If you need storage and excellent customer service; this is the place.

Norma is great! Super helpful getting us all setup and gave us all the info we needed. The facility is nice and clean.

Norma was a great help, both on the phone with setting up the rental and in person on our first trip to storage.

I’ve never had to use a storage service and was nervous to do so. Norma made this an excellent experience! Ty.

Norma and her team are amazing, always friendly and helpful, the facility is always clean and well maintained.

Norma Hunter was super helpful and extremely friendly, I will be back any time I need another storage space.

Norma Hunter is the best! If you need any help or assistance she helps you quickly. Very nice and sweet!

Normas service was incredible and very patient with me. Also helped me purchase a new storage unit.

Store manager Norma Hunter was extremely helpful, and made the process quick and easy for us.

Norma was amazing. She is so helpful and has great people skills. She is an AMAZING employee