Life Storage - Kansas City

232 reviews

5615 Bannister Rd, Kansas City, MO 64137

www.lifestorage.com

+18166562194

About

Life Storage - Kansas City is a Self-storage facility located at 5615 Bannister Rd, Kansas City, MO 64137. It has received 232 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday9AM-5:30PM
TuesdayClosed
Wednesday9:30AM-6PM
Thursday9:30AM-6PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Life Storage - Kansas City: 5615 Bannister Rd, Kansas City, MO 64137

  • Life Storage - Kansas City has 4.5 stars from 232 reviews

  • Self-storage facility

  • "Hevan was absolutely lovely"

    "My experience at life storage has been excellent! Hevan especially, has been so helpful in answering all my questions and concerns"

    "I called to let the ladies (Stacy and Linsey) I might be right on the deadline of closing and they were extra understanding"

    "I had a great experience with Life Storage"

    "If you are looking for the best self-storage place in kc mo look no further"

Reviews

  • Claire Cogan

Hevan was absolutely lovely. I have never rented a storage unit before and she kindly answered all my questions. She was very thorough in explaining all their policies and procedures and provided helpful tips on moving day. It was a seamless process and I trust that I will have a pleasant experience renting at Life Storage!

  • bryson baker

My experience at life storage has been excellent! Hevan especially, has been so helpful in answering all my questions and concerns. She took the time to show me the available units and explained everything in detail. With no doubt a great employee! The units are very clean and easy to move in to. Thank you Hevan

  • Saints Of The Roundtable

I called to let the ladies (Stacy and Linsey) I might be right on the deadline of closing and they were extra understanding. But I made it with time to spare and the ladies took great care of me. If I could I would give them a raise. Very we’re very professional.

  • Lisa Ashley Smith

I had a great experience with Life Storage. The manager Leilani, she was awesome and easy to talk to. She will help you out with your storage needs and give you the best prices and deals. I highly recommend Life storage for all of your storage needs!

  • Kristin Smith

If you are looking for the best self-storage place in kc mo look no further. Life storage has met all of our expectations and more with new, clean and secure facilities and the best services around. Hevan was extremely helpful on answering

  • Cindy Crowder

I had a very complicated situation where my storage was in one city and I lived four hours away. With the help of store 8277 and the store in St. Louis as well as the manager of the Eureka office all working together, I was able to resolve

  • Lisa Tui

Kelly Williams, the store manager, has a disgusting attitude! Life Storage should reconsider having someone else be the face of this location. I asked her a basic question due to some confusion I had and she acted like I had just asked her

  • Kaylei Page

Walked in around closing to ask a simple question. The moment I walked in the lady with the glasses and the stringy hair threw her hands in the air muttering underneath her breath. I said hello and she just stared at me so I said I rented

  • Revee Jones

Your items will robbed the night you move in! The day I moved my stuff in I witnessed a tenant outraged because her unit was broken into the day she moved in. Same thing happened to me. The staff is certainly behind this. From what I know

  • Danny Minick

It’s a great place to rent from if you want your unit robbed. No security cameras at all inside where the units are, door is always left open, and no one seems to work there anymore, according to the guy that was on duty 6 days after my

  • Michael Hill

I have been a customer here at life storage for about 8 months. I always have a great experience with Danielle. However, a few weeks ago they hired a new associate who has shown nothing but poor customer service and a unprofessional

  • Kc

This is a great place to store your items. Staff is extremely helpful, especially after my unit was broken into. They were there to guide me through the process and also reaffirming that they are doing more to protect my property.

  • Rachel Turner

I was in need of a space very quickly and Chris from STL had excellent customer service and made sure my unit was readily available same day. Everything was fast and affordable! Thank you Chris for making this experience a breeze!

  • Stacy Hill

Well lets start off with my storage was cleaned (stolen) out about 90% of everything without nobody saying anything until they received a payment. So I go to the storage office at 9:15am and the manager sitting there and door

  • Sidney Webster

I ABSOLUTELY love the new management that this facility is now being operated under! The staff has been SO polite and understanding, especially during the trying times of the Holidays! I appreciate ALL of their promptness and

  • Zachary love

5 Stars would definitely highly recommend affordable pricing and a very clean facility easy to find my way around I also like to say Thank you to Kelly with providing me with a great customer experience

  • Sean Johnson

Moving can be hellish & Hevan at Life Storage makes sure that your experience there is much more like her name. Staff there are patient, friendly & very helpful. The place is secure, I feel

  • Michelle Parris

I was able to get a large storage same day and able to move my things in immediately. The staff was gracious, knowledgeable and very kind. I'm so appreciative of the prompt aservice.

  • Xavier Gaines

Doesn't answer the phone goes in your things without saying anything does not answer the door. They are never there very poor customer service and their lot are filled with potholes

  • Jontez Turner

Great place to rent if in the kc area. Lindsay had great customer services at the time of the rental and lease signing was welcomed and services was excellent made me refer a friend

  • Yeshua Saves

The manager of this company reached out to me and made things right. I give you 5 stars and thank you for your hospitality. May the Lord bless you and your family this next year.

  • Keyonna Thompkins

Staff was very helpful with setting up reservation. Good customer service, great smiles and answered any questions we had. storage unit were clean! Thank you Lindsey and Stacey!

  • Synthia Smiles

The lady that got me my storage unit she showed it to me showed me two cuz I didn't know which one to get very nice very friendly good customer service she's got my votes

  • dakeela Washington

The staff was very nice and understanding. I was able to transfer from one location to the one that was closer to me. I truly appreciate it. Thank you so much ladies.

  • Roberta Voorhees

The lady at the front desk was amazing! I had a question, she answered it and took care of my needs almost effortlessly! Very courteous and prompt. Ty!!!!

  • Chantil Dean

Had an awesome experience with Ashley and Leilani!!! They were great to work with… come in to Life Storage and let them service your home storage needs.

  • Serenity Glo Designs

I was having trouble getting the right storage unit and the Manager went out her way to get me moved into a better unit because of my handicap position

  • Maxx Pruitt

Awesome experience with no hassles. The rental happened just as the online instructions outlined and they called and followed up just in case.

  • Mike Oswald

Fantastic! I was in a little parking pickle while in town for the RV Show and Leilani when out of her way to find a solution. Thanks a lot!

  • Chyneshia Pearson (Chyna)

I just can’t believe that I have to walk in and worry if my stuff has been broken into. People sleeping in the parking lot it’s ridiculous

  • Adrean Gam

Came in and was greeted lady at front desk I think Leilani was super nice and very helpful decent prices and nice clean facility

  • Amanda Wolfe

Place was clean and well taken care of Leilani was so nice and helpful! The carts to help are a life saver

  • Molly Leyettelynn

Huge thanks to Ashley for helping me get into a unit ! Definitely recommend this storage unit facility!

  • Amanda Myers

Leilani was incredible! She made my experience incredibly easy!!!!! Employee of the month no doubt!

  • Jermont Cann

Dave was a great help! He came through understanding and overall welcoming in the whole process.

  • Michael Renfrow

friendly manager and very informative. The place is as clean as my grandmothers house use to be!

  • Jennifer Laird

Nice and friendly staff smooth process getting your storage unit love that it’s close by.

  • Zack Matthews

Leilani was great working with me on getting my unit squared away. Thank you so much!

  • Diann Cohee

Ashley was Delightful and very knowledgeable for my items will recommend to friends.

  • Larry “King Byrd” Sanchez

Very helpful very fast to get staff was very friendly had an awesome experience

  • Briana Addison

Thank you Lindsay! She was knowledgeable and diligent. She truly helped me out.

  • Rachel Hall

Leilani Sue thank you! She was so friendly and patient. Great customer service!

  • Andrew Boll

Awesome location, and great customer service! We'll continue to come here!!

  • Kent Fry

I love the great service the employee gave me I would greatly recommend

  • Pony Williams

We had a amazing experience. Friendly staff went above and beyond.

  • Briana Moore

Lelani was very kind and very helpful, thank you!! …

  • Elexis Evans

Leilani was an amazing help. Quick and easy process !

  • oren keithley

Omar is a great guy really enjoyed the experience!

  • Tyreee Williams

I received great help from Leilani on Bannister.

  • Curtis Sowers

Clean and quality storage, Omar was a good help

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