Nice pa day out with mum and sister. Bought some therapy tickets from groupon -worth every penny. small but very quiet. they had two therapy rooms. had a Swedish massage and facial, both amazing. Nice pool and Jacuzzi. sauna and steam room are a bit small. otherwise very pleasant experience. It's more like a small leisure centre.

I have a voucher for over 100GBP for this place bought in November. I have been trying to reach them 3 times and what happens is to be either no one to pick up the call ( in their working hours) or to be promised a call back which I never receive ! I am completely disappointed before I have even used them yet ! Very disappointed

Unbelievable, you can't get hold of anybody in this place?!??! I bought my groupon voucher online and try to reach them the whole day NO ONE was picking up ... I am going to ask Groupon to reimburse me and pick up another centre ..... I am suprised that businesses like that are still running and with good feedback???

Me and my girlfriend had a couples massage and she had a manicure and facial for her birthday. had an amazing experience , the staff were lovely and friendly . treatments were amazing as well. . Reception staff were all very good as well . have already booked another treatment for my mothers birthday next month.

Worst experience ever. Rude & unwelcoming staff except manager. Massuers were unbelievably inconsiderate & with basic skills. I booked 4hr access with partner for our anniversary & left in 30mins due to such a low quality experience. Dont waste money here! HIGHLY UNRECOMMENDED.

Rude, unprofessional and disorganised staff I ever came across in London. I wasted my money on them and I would never ever reccomed it, a star is too much for their service and their rudness. I regret to have bought their voucher. waste of money and time.

This is the best spa day I've had. I found the staff to be very professional & friendly. The facial was one of the best I've had..Me and my girlfriend feel truly pampered and relaxed when we left and I would definitely recommend the venue to others!

2/5 due to the state of the pool/changing rooms which were pretty run-down and very messy; mold in the men’s changing room, broken locks on the showers, no bags for costume, towels on floor, empty cups and plastic bottles in the sauna... in

THE MANAGER OF THIS SPA DELIVERED THE WORSE CUSTOMER SERVICE I HAVE EVER EXPERIENCED IN MY ENTIRE LIFE! First of all my friend booked this for me because I've been incredibly stressed with work. This spa day was meant to relax me but I left

Spacious Spa but not worth the money. I think the staff are rude (well one of them) I did not get her name, she started moving funny when I asked for a towel. Like I would use the same towel, I went to the pool facilities to wipe on my skin

We went there with a voucher and we had an amazing experience. We were very well treated and the ladies who did our massage were exceptionally good. My friend even tipped hers. Honestly they were very professional. Afterwards we enjoyed the

Booked using a Wowcher deal for spa access and mini treatment for 2 people. Cheery greeting from lady on reception who booked us in quickly and got us on our way. Typical leisure club within a hotel and busy when we first arrived with hotel

Such a great experience! Had a couple spa day with my partner we both had the BEST swedish massage with Justyna and Kornelia they bouth are really nice and friendly we felt very welcoming. Treatments rooms have such a good relaxing climat.

My wife and I went to the spa last week for my b.day treatment. I booked deep tissue and facial for myself, aromatherapy with facial for my wife. My therapist (Justyna) offered to change my facial for body scrub what I did. The deep tissue

I received a spa gift as a Christmas present from my son for here, booked and had spa day yesterday (15th March) well i was slightly disappointed more so with the amenities, towels being far too small to cover important bits! pool,jacuzzi

Lovely Spa Up London, about a 10/15min walk from Farringdon Station, lovely little stroll as its not the busiest part of London. Very clean place, staff are helpful and friendly. I had a couples voucher that was givens to me as a Birthday

So I bought a spa for 2 from Gropun and which includes 2 hours spa and 25 mins treatment for two me and fiancé stayed there for 15 minutes all the fusilities are used by hotel people and small steam room , small swimming pool so we could

Facilities were decent; Sauna, steam and Jacuzzi all very nice. Pool was warm and clean. However, men's changing room could do with some attention. Only one working lock out of three showers and blasting cold A/C as soon as you step out.

Lovely spa experience. Both therapists kind welcome very pleasant. Treatments were amazing; whole body sugar scrub and whole body massage. £50 offer for two for one 25min treatment each full use of wet spa. Overall very nice experience

Amazing Spa day, though Steam room was undergoing maintenance and not functioning, staff were hospital and gave me a full day spa access to compensate for Steam room not workinf, newly installed sauna :) and therapist were amazing with

Would I go again? No. Why... Here goes... massages were just ok but felt rushed, (-1 star). Booking process not ok. Emails were ignored and I eventually had to call, (-1 star). I picked it because I didn't want a hotel. I wanted a

I had a voucher from Groupon - it was a great deal! One of the best massages I have ever had, very relaxing! I used the pool and sauna afterwards and that also was great! The man at the reception was very helpful. I will be back!

Had a wonderful massage a couple of weeks ago. Really relaxing and lovely atmosphere in the spa area.Staff were all very polite and friendly too. All in all throughly enjoyed my experience, i will be returning.

Lovely spa! Staff are super friendly and helpful. I just wanted to say big thank you to Anita for outstanding treatment. Really clean and I walked away feeling calm and relaxed. Highly recommend!!! More

Nice atmosphere very high standard! I've been to this spa 3 times and this last time the experience was absolutely amazing. I brought my husband for the Couple's Package experience, which included

I came to a Spa with my husband. The massage was great. We are both happy and impressed with a professional service. We also loved other facilities such as swimming pool, sauna and jacuzzi. More

Worst massage EVER!!!!! Besides the fact that the pool was closed and we couldn't use it, we payed 100 pounds for 55 min massage each. The polish woman massaged only the back and the

Perfect SPA day! I spent the afternoon with my daughter at the spa, it was fantastic. I was pleasantly surprised at how friendly and laid back the staff seemed to be.

Perfect SPA DAY! From the start to the finish what a fantastic day. The staff at the spa were friendly and professional, who could not do more for

My massage was exellent!!. I love everthing about this place. My massage terapiest was So lovely and warm. Spa facilities was clean and nice. More

I had the best spa day!! So relaxed and much needed. A big thank you to Sylvi my therapist who managed to get rid of the knots in my back.

Had a hen party there. The atmosphere was wonderful, very calm and peaceful. My massage therapist was very kind. The whole experience was great.

Beautiful and quiet place. Polite and pleasant staff. Great massage!!! Everyone was so kind and knowledgeable. Great experience!! More

I wish I could give this place zero stars... I left there feeling worse than when I went in... I had booked a spa package to

Excellent service and lovely place. The treatment was perfect and the therapists very professionals. We had a great spa day!!

Fantastic service. Lovely facalities. The massage was so relaxing I didn't want to leave. I would definitely go back More

I was really impressed with my treatment. Facilities was great!!! Pool , Jacuzzi, steam room and sauna very nice.

It was the best massage I ever had in UK. Deffo will back again! Too stuff love it ! 5 star!! Worth to visit.

Fabulous! We went as a couple and both thought it was fantastic. Lovely welcoming staff

Pampering time