M&S Simply Food

357 reviews

Princes Park, Chester Rd N, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom

www.marksandspencer.com

+441213554311

About

M&S Simply Food is a Supermarket located at Princes Park, Chester Rd N, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom. It has received 357 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday8AM-8PM
Tuesday8AM-8PM
Wednesday8AM-8PM
Thursday11AM-5PM
Friday8AM-10PM
Saturday8AM-10PM
Sunday7AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of M&S Simply Food: Princes Park, Chester Rd N, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom

  • M&S Simply Food has 4.3 stars from 357 reviews

  • Supermarket

  • "Need to speak to someone? Well don't waist your money by phoning M&S for any reason what so ever"

    "Felt slightly guilty only dropping in for a bottle of milk"

    "Tracey and Martyn are so friendly and helpful"

    "They NEVER have what YOU want "

    "Used to have a fairly comprehensive fruit and veg section but they sidelined it and replaced it with flowers, I'm not sure flowers form part of your five a day, seems like a step backwards"

Reviews

  • Steve newey

Need to speak to someone? Well don't waist your money by phoning M&S for any reason what so ever.... after some VERY LONG messages they tell you they are not answering ANY calls and very impolitely cut you off!!!!!! Now that's not just any after care service...... that's your M&S after care service.....

  • Brian Drinkwater

Felt slightly guilty only dropping in for a bottle of milk. Mid afternoon so not the usual queues at the tills. Another M&S that you feel would benefit from a bit of refurbishment, and the introduction of self service tills. Nothing more annoying than standing in a queue with a couple of items.

  • Julie Sanders

Tracey and Martyn are so friendly and helpful. Tracey helped sort out an online return, she explained what I needed to do to access my money on the return. Martyn helped me find the camembert cheese Xmas special, he was polite and helpful. Brilliant both.

  • John Thompson

They NEVER have what YOU want ...There Speciel Meals ..are ALWAYS missing the side Dishes......3 years ago this would have got 4 stars....shows how things CHANGE -NOW they WAY US TO BUY FROM OCARDO - minimum spanding from Ocaedo £400.00 The M & S CON

  • T C

Used to have a fairly comprehensive fruit and veg section but they sidelined it and replaced it with flowers, I'm not sure flowers form part of your five a day, seems like a step backwards. Much of the dry goods section is weird food nobody

  • Samuel Okyere

What a waste of precious time. Yesterday (Monday) morning at 09:00 went to the shop to buy German Rye bread. There was none at that time of day. Went there again at 19:30, there was none. This morning at 09:45, went there again and there

  • O'Reilly

Staff friendly enough unless you ask a question then they stare at you like a rabbit in the headlights. I asked today had the offer gone through for the half price tortilla chips with the tex dips to have to explain it three times and be

  • Kaine

worst time in my life I had working here, managers treat you like you not even a human and would just stand there watching you struggle with massive till lines and then berate you afterwards for not being fast enough when we are heavily

  • Doug Walker

Well lets see. Assistants put stock on floor in order to reduce or rotate it. Another staff member laughing her head off spraying droplets ignored social distancing, passing right by me while doing so. Two other assistants spent 15 mins

  • Sophia Aldridge

Very concerning to hear that since December over 19 staff at this store have had covid. I witnessed an air conditioning unit broken above the till area & partly hanging from ceiling . Staff in close proximity to each other and customers

  • Sheila Keatley

I’ve shopped at this store since it opened but the quality seems to have dropped lately. Last Friday I purchased a pack of White Flesh Peaches which were all mouldy and had to be thrown away, I also brought a pack of lamb leg steaks - 1

  • Irene Swallow

There were only two checkouts open even though there were customers waiting. It would also be so much better if the ladies on the checkouts paused occasionally when putting items through the till to enable customers pack their items

  • Anna Bell

Always a good experience shopping in this store. Had to que to go in as social distanceing still applies here .. which is a plus point. Shelves always well stacked, quality of product excellent, staff polite and efficient.

  • Dawn Plant

Absolutely brilliant service. The product I wanted wasn't available and not only did the assistant look for me, he chased after me outside the store to tell me he'd found it. Excellent work M&S …

  • John Nordstrom

They always have high quality food and quick turn around on celebration type cakes. Friendly and helpful staff and occasionally some awesome bargains to be had. Extra large oranges are a favourite.

  • Sean Hipkiss

Went to Marks & Spencer which is well stocked with good food, and plenty of choice on offer. Only just enough car parking for the size of the shopping though and that's getting in early.

  • Jackie Corbett

I can't fault it. The food is delicious. The store is clean. The staff are professional and friendly. If I could change it I'd make it bigger. With the whole range of Mark's food.

  • Dennis Riggins

Had to return 2 supposedly fresh vegetable items purchased within the same week. Suspect they had been over chilled in storage. This seems to be a common problem with this store.

  • Lynn Smith

Staff efficient, short waiting time, good produce. I wore a visor and gloves to protect myself as well as others but staff didn't seem to bother. Found this rather upseting.

  • Francine Pallett

Thought I'd take advantage of Spark's Mon lunch deal. Got home,and discovered after a mix up at till, that I got charged twice- ( thought they had credit one payment back).

  • Big chief Lil legs

The food is always lovely as you would expect from m&s staff are helpful and polite. Only negative is they could have more tills or staff quicker to the bell in peak times

  • Rick Solly

Popped in today to return some items purchased online and collect another. We were dealt with politely and efficiently. Picked a couple of food items while we were there.

  • Mike O'Hanlon

Goodish range, good quality, a bit pricey. It would be nice if the shelves were filled before the customers got to the shop, it's always difficult getting round the shop.

  • Teddy Pericleous

Excellent staff evryone is friendly polite and have been extremely good to me I been promoting the big issue outside with my Dogs And I am looking for security work

  • James Taylor

Very good the only drawback being the automated check out in most cases even on the manual check out constant line of queuing. However the product is excellent

  • Georgia O'Donnell

Worst day of the year to go, but there was people queued but outside the doors trying to get in. Great food but definitely not a last minute shop for Christmas.

  • Angie Harvey

The staff are second to none. Brilliant, friendly and helpful at all times. They are an absolute credit to Marks and Spencer. Love going there to shop

  • Fung Keung

Good quality food all round. Like the strawberry tart there. And many more products just a hinge better compare with other mainstream supermarkets.

  • Bobby jps

Some lovely fresh fruit and veg in this clean and well laid out store. Prices were very reasonable and a good well stocked selection of products.

  • Chrystalla Elia

Great quality food. Only issue are rude people who push in because of the distancing rule. They ignore the person and jump in front of you.

  • Clare Hughes

Great food hall. Plenty of parking. Note that this is only a food M&S however, you can pick up M&S online clothing orders from here.

  • Steph Dearden

Good large food selection, very friendly staff and clean and tidy store. Handy for getting a few different bits after a Tesco shop.

  • Zora J

I been served by Shiela today, such a wonderful person. Very helpful and great customer customer service. Always top noch M&S

  • Mo Rice

Great food, lots of choice,excellent quality helpful floor staff and staff at check out are always pleasant and helpful

  • Susan Latham

Free parking. Lovely store. Always clean and tidy. Everything you need. Fruit and veg are always great from M&S

  • L B

What has happened to this place?? It used to be my favourite M&S but none of the large Gold coffee, and no

  • Yasumy V

Always good. Small M&S, but never had a problem. Good only, mind you. Great bakery too.

  • Diane Maybury

This store is well stocked with everything available on my many visits

  • Keisha Gayle

Always have to pop in and get my favourite food items.

  • H H

I like the tart from m&s

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