The worst customer service ever. very rude and uncooperative staff. We decided finally to close the account. Even that is not happening and they held our money with the excuse that they need more information . Very frustrating experience. I will never advice anyone to deal with this bank and especially this branch.

The staff are very slow you need to wait for around one hour or so it’s usually very crowded and you have to sit and wait for a long time plus they might ask you for a variety of documents that you might not even have along with you. I have been there twice and I had the same experience every time I go there

This didn't seem like a branch I walked in on a Sunday afternoon and the place was open despite Google maps saying it's not, there was over 7 machines and I can confirm at least 3 of them can deposit cash/cheque. Amble space for parking would recommend visiting here for electronic banking …

Worst experience ever. I wasn't able to deposit cash into machine, so I had to take token to deposit cash at the counter. They took 1hour 20 mins for my token to be served. There were only 3 customers in the bank mind you.only 2 counters to … المزيد

Not a full fledged, fully staffed branch, so don't expect full teller services. When I went one was on leave and one was sick! Couldn't deposit a simple cheque. And yes I tried depositing in the machines, and it didn't work. Don't even try … المزيد

This is an express branch where I can clear a Mashreq Bank cheque remotely. Well all there 3 automated tellers are out of order. Not a single bank staff on location, no one to ask for help or direction, except a friendly but hopeless a … المزيد

Surprisingly, all ATM deposit machines are not accepting cheque deposit. At same time as per bank rules , we can’t deposit cheques at teller . Very very disappointing way to deal with clients. I’ll definitely close my company account shortly.

He near the noor bank metro station you can deposit and waitdraw amount there are customers care representatives also to help you first you have to go and take a token and wait for your turn if you want to speak to a customer care … المزيد

Wait for long long time. And the staff just focused on their stupid fight and let the customer wait beside. Even some employees who had spare time were just busy roaming around instead of truly serving customers.

i wish ta have - rating to put -10 rating for this bank, customer service is really horrible . no one will response for our issues . and we cannot contact the customer care through the telephone

Worst Service. customer service guy says he cant help. even he cant transfer the line to his manager. hidden charges for credit cards - called customer care number no option to speak … المزيد

Again statement machine doesn’t work like every other machine , this is a joke , if you need a statement you need to go around the branches and all machines doesn’t work

Should be 0 stars, 1star to generous to give this bank. Horrible experience time after time if u are existing customer change bank it will be worth it in the long run.

There is no staff and with machines you can get all services cash deposit, cash withdraw, statement printing, chq deposit and chq cash etc.

Nothing good to say about this bank, especially the unprofessional staff that behave like they are doing you a favor. … المزيد

If you wanna get ripped off, choose mashreq, liars, thieves and worst of all, the worst customer service ever!!!

No good customer service at all, they kept me for long time just like they wanted to punish me for no reason.

This is the first time to see a bank says we are low in papers and can’t issue a bank statement for you.

All basic facilities are available starting from cash deposit, withdrawal , instant banking. 24/7 open

This is not a branch this is ATM. Branches only on the internet city, burjuman and Deira that's all

Be aware the man his name is Abbasi From india,He can misuse your Documents. He is a gambler.

There is no point in having an account statement printing machine if it doesn’t have papers.

This is specially for Ms. SHEEBA. A very nice helping lady over here. Thank you very much.

Worst bank of UAE. No tellers to withdraw cheques. I had to got 3 different branches.

MASHREQ EXPRESS - ATM CDM AND CHEQUE DEPOSIT MACHINES AND ITS NOT BRANCH

No traffic you can done your work in few minutes

Cash deposit cheque deposit available

Express banking very good

Best and empty place

Hmm