We ordered a Baby Chino and they gave us a small jug of milk and insisted that this is a baby chino. Update: logged the complaint as requested. Got a message this week that my query was resolved. McDonald's Case INC-C6F83-6F4E57. Nobody sent me any updates on how it was resolved, because I still ended up paying for a jug of milk! More

Fast food is fast food. Place is clean and comfortable. Somehow, apart from old age I can't figure out how I lost my bank card when using that computer to order a sit down meal and the assistant helping me never noticed that too, for the whole time waiting for the order and eating, doesn't make sense ‍♂️

I went there on Saturday with 3 of my colleagues, we used the McDonald's App and the ordering screen. Service was great especially from the staff lady who helped us with ordering. The whole process was a bit slow though until we got the food however the food was great. Thank you, will definitely visit again. More

This was owesome, I enjoyed the lunch as if am home you can sit and eat comfortably nice and clean good service . I could see the security helping people well if they got a problem at the ordering machine, what a place, the drive thru also fast I didn't wanna leave.

Worst experience ever. Got to be called an "aunt" by Siyanda on 15/06/2023 for just showing some discontent for a very slow service. I still can't believe that happened and he g e to to get up everyday and go to serve customers with such a disrespecting attitude

Ok guys I take it back i would give it a 2 and a half Every thing there is nice and fast but the stuff is rude and it makes fun of you and plus they messed up my order i ordered a oreo mcflurry and they gave me some kind of ice cream with syrup i was so mad

The staff members were so friendly I even gave the barista advice on how to take care of the coffee machine and make proper espresso , they didn't believe that I am coffee guy. But I love their espresso . I always order it with bottle water More

I am highly disappointed with today's service. I walked in at 10pass 7 pm. Placed my order and my time on the slip was 19:13. I waited for my order and none of the customers were called to get their order. 3 or 4 orders were before me. None

If I could, I'd give it a zero. The woman at the first drive-through window where payments are made was really rude. I demanded an explanation as to why, when McDonald's was at fault, I was being charged more. There is something known as an

So I ordered a Chicken Foldover Spicy meal and a Grand Chicken Spicy burger meal at the drive through, paid at the first window and went to the second window to collect the meals. Upon inspection of the Foldover I found that it had no spicy

When you go there in the morning for kids lunch and coffee on the way to the office, if you decide to be a walk in you waittttt!!!!! They just focus on the drive through customers as if we don't matter. Had such a horrible experience and

How things have changed. Such horrible service from Crew ID 2. Customer service skills were horrible. I can't ask a question as a customer and then have someone ignore the question and attend to her colleagues, absolutely unprofessional.

I have always loved McDonald's in pinetown. The food is good & I luv the fries. I must say that the new revamp looks amazing. But this visit on Monday the 16th of May was so disappointing. The manager on duty was extremely rude. The lady

People need to quit work if they do not want to do it. Worse customer service from my fav restaurant.Pathetic service from crew id 2, seems training was not provided, food!!!!!! Dear lord! half of the menu is not on stock.......when we

Pathetic service. Our order was not ready so the cashier asked us to please park in the bay allocated and our order will be with us shortly. After a short wait Alwande brought our order to us. We asked her to please wait while we check

This is supposed to be their premier burger the Mcfeast. Either they have no quality control or the staff don't know what they are doing. Why else did this burger leave there looking like this. The coke was also flat with not a single

I ordered 4 strips and a filter coffee. You don't get any sauce with the strips. I had to pay for sauce on the side and received a small plastic container that was half filled. Where's the other half

I have ordered a Chilli cheese fries and a large Chilli cheese meal with uber eats. The chips in the Chilli cheese fries were soggy and there was no jalapeño sauce

This is a place to be, the place is Clean & good Service. Friendly Staff members, I will recommend it to anyone who want a peace of mind ❤

Havent had a good experience with my food.its forever dry with ingredients missing.everything else is okay just the food is a problem More

Fast and great service all the time. It’s the consistency for me for so many years. Great place to visit when in Pinetown More

The service is good but my order was not fully packed but charged in full. I had to collect the rest of or the next day. More

Took too long to get ice cream and they only had one flake left of the four that I had ordered
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I had breakfast but you only have scrambled egg. I don't like it. The place is clean Workers are good helpful

It's a good environment for people not in a hurry because it a busy location and I had a fun time there

It's a nice and convenient place for all types of people. Friendly atmosphere.
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The food is great, team is friendly except two ladies, service is fast.
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Service was good but a little slow. Awesome chai latte
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Safe, friendly and secure place for the family to host at and for the kids party

Very clean, great service and friendly staff..
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