My 4-year-old daughter had a pertussis test here. The procedure is very invasive and involves them jamming something up her nose and scraping it around. She had to be pinned down and was screaming. Whatever, medical procedures suck sometimes. That's not the reason for the negative review. The reason for the negative review is this: they called a few hours later to say that the test had failed to produce a result. There was some technical mumbo-jumbo but basically the test was not positive for pertussis nor was it negative for pertussis. No result. And they recommended a re-test. We refused, since it had been so traumatic for my daughter the first time. (Btw, it turns out she didn't have pertussis.) Fast-forward a few weeks and we get a nice fat bill for $413 for having the privilege of our daughter being poked to the point of crying and screaming with nothing to show for it. If I wanted to make my daughter cry and then say "I still don't know if she has pertussis", I could have done that myself for free, thank you very much. I fought them for months on this, and then finally gave in and paid it, against my better judgment. But in doing so I promised myself that I would never go to Methodist Ambulatory Surgery Hospital ever again, even though it means traveling further to get other tests done for our children. And I promised myself that I would tell this story to every human that I could get to listen, so that's what I'm doing here. Either do not charge when a test has no results, or be upfront about the likelihood of a failed test. If they had told us beforehand that there was a high likelihood of this happening and a second test being needed, we would have refused.

I spent two nights here recently while having shoulder replacement surgery. This place is fantastic. I have tried to think of one negative thing to say and I can not come up with one, Admitting was a little slow due to only having one person in at 5:30 am but I was not delayed and had my surgery on schedule at 7:30 with Dr. Wirth. The staff is magnificent! The nurses, technicians, OR personnel, specialists, kitchen staff, PT personnel, maintenance staff, literally the entire staff was the most helpful, attentive, and competent group I have experienced in any major medical facility. If you need to have surgery in the San Antonio area, this is the hospital you want to have it done in. If you need shoulder surgery of any kind, you want to have it done by Dr. David A. Wirth. Dr. Wirth is a nationally recognized expert surgeon. Besides being a terrific surgeon he is an outstanding individual as well. The entire experience I just went through from Tuesday morning until discharge on Thursday afternoon was by far the best I have experienced. If you need surgery, you need to have it done at this hospital!!!

Las recepcionistas muy mal..nunca contestan las llamadas,agendar, cambiar tu cita,.llegas y nadie habla español, tampoco hacen por buscar alguien para ayudarte,. Este no es mi caso, pero igual el cuestionario te lo envían a tu email y se les olvida mandarlo.. te llevas más tiempo en llenar todo las preguntas que en lo que revisan a tu niño..lo unico bueno hay una buena enfermera se llama Blanquita es un amor para atender los niños, hasta en las vacunas es muy buena!! único bueno del lugar es la atención de ella. Por eso la 4 estrellas.. Nunca tienes a un pediatra que sea constante en atender a tu niño cada cita diferentes..

Our 7yr old had to have dental surgery. The pre-admission phone call with Diane Perez was not friendly and was rushed. We gave her the benefit of the doubt. In person she was still lacking in customer service. Which is why we did not give 5 stars. All the nurses we encountered were very pleasant and eased our anxieties. We were confident with Dr.Moorani he did a great job as well as the pediatric anesthesiologist.

The staff was absolutely amazing. My 3yo was having tubes put in and her adenoids removed. Everybody from registration to post-op were very professional and caring. We received a thank you card and everyone signed it. I'm hoping I'm reading the names right. Thank you Joann, Natalie, Ronnie Debbie, Monica, Roxanne, Patti and Dr. Brown. Yall were amazing and made my daughter and her parents feel at ease.

great nursing care, but dont waste your time preregistering, it does not transfer and you have to do it all over again, at 4am it was hard to find our way in,all dark parking and hidden in the back, but great results, attentive doctors, very concerned about privacy, warm and friendly, thorough exit instructions, would recommend them to others

I had surgery done and I must say that this facility over exceeded all expectations. From the initial contact of arriving to post op care. Evert staff I came in contact with was very professional and showed a geninue care for the patients! I would recommend this hospital to anyone.

I unfortunately had to spend a week in the ICU and I could not have asked for a better experience given the circumstances. The staff is wonderful and took such good care of me. I highly recommend this faculty especially for major problems/procedures.

EVERY member of the staff that I came in contact with from the moment I walked through the doors was absolutely amazing. Never have I been taken care of with such professionalism and kindness.

The nurses, doctors, therapist, kitchen and housekeeping staff were awesome. Truly an unusual and pleasant hospital experience. Will advise anyone who needs these services to go to MASH.

This is A 1st class organization with a great mission/passion of caring for others. I’d highly recommend this place for any of your surgical needs.

I have had two surgeries here and been cared for very well. The staff is very supportive and treat you great. The food is awesome as well.

Staff was amazing and the nurses were extremely awesome. Thank you.

Always HELPFUL☺kind well.. Sometimes

excellent staff