I love the coin option which is worth the 3+ star rating and makes it fun for children who are trying to save! But one star for customer service as we came in today to open an account for my husband, and English is his 2nd language. A rude

Was very quick and efficient. Ali provided an excellent service made it all very simple and easy For me to set up my online banking and printing me a new card. All wiithin just 15 mins thank you again Ali. Very professional and helpful.

You say you are on a mission to become the nation's best community bank. However, my husband had his account blocked and even after supplying evidence of income you still haven't unblocked his account, delaying this more day after day.

Switched from a Barclays business account just over a year aga. Excellent customer service. Really great customer service. The local managers are always responsive and helpful whenever I have a query.

Ali was an amazing customer advisor,, helping me get back onto my logged out account,. Extremely grateful that I was here today to meet this wonderful young man,,

Staff incredibly helpful. All what was promised was delivered on time. Outstanding service. Would recommend to others without the hesitation.

Worst experience ever after i got the approval i went there 2 times to open the bank account They are just slow lazy and unprofessional

Exceptional Service at Metro Bank – Thanks to Ali!" I recently switched my bank to Metro Bank, and the experience was fantastic,

Thomas attended to my everyday banking needs today in an exemplary manner... Top marks for customer service!

I would recommend NOT EVER to join this facade of what cannot be described as a bank.