I would like to take some time to thank Mr Rafael and his amazing staff for everything he’s done for me in the past week. You see, my father passed away unexpectedly last week on Tuesday April 3rd after a stroke he had on Sunday , he was intubated for those two days in a hospital in a small town in Tennessee and i had nowhere to go and no one to call , I didn’t have time to cry for him or to feel the grieve of what was going on, I had to think quick , I had nowhere to go up there and no one to call, I had to prepare everything for my father before he passed and I had no idea where to start. The saddest thing is that people usually take advantage of you when you are in that situation , the make you feel like you need to buy things that sometimes are unnecessary , they take advantage of your mind not being able to think because of the pain of loosing a family member and that’s where they get you and make you sometimes loose enormous amounts of money. I being not only a daughter but a friend to my father and him always talking to me about what would happen in case he passed unexpectedly immediately remembered my dad mentioning Mr Rafael and his funeral home to other people he knew and bragging about his prices and to be honest with you I always thought he was kind of exaggerating a bit, after all funeral homes are usually barbarically expensive. I feel happy to say that in a moment that I had nowhere to go and no one to call I called National funeral homes and Mr Rafael and his staff guided me throughout the whole process , gave me amazing prices, discounts and treated me like family without even knowing me . They were honest and told me what I need it and what I really didn’t , they taught me how to save money and they made me feel so comfortable discussing all the alternatives I had at the time and with the amount of money me and my family had a the time since my dad only had paid for the cementery. I have to say that in this time of sorrow I will definitely be indebted to National Funeral homes for everything they did for me. Thank you because not only you gave me the best prices and attention in Miami , you guys made me feel like I was not alone. No one wants a family member to die, no one wants to go trough this but death is imminent to anyone who is still alive, it is better to plan but sometimes things happens. I highly reccomend National funeral homes and I say with sorrow on my heart from loosing a father but with an enormous amount of gratitude towards this funeral home that if I could give them a 100 star rating I would .

DO NOT trust this place. The owner (Dayana) is an unresponsive, manipulative, unprofessional and irresponsible person. She purposefully delayed the process of transferring my mothers body from Texas to Cuba. My mother could have arrived before March but she purposefully delayed it until the 7th of March. She kept saying the original funeral home that had my mother's body in Texas didn't send the necessary papers yet, for the transfer to Miami even though it was done. When I finally got all the documents, I saw that Cuba had signed the permit for the casket to enter the country on the 25th/26th. She could have arrived earlier than expected. Do not even bother contacting the funeral or her personal phone itself, both of those numbers will hang up on you, not even pick up or will put you on hold to waste your time. She treats the process as if it was a joke, instead of trying to finish the process as soon as she can, she purposefully delays it and will leave you anxious. She doesn't even bother to give you a simple update on the process. She says it will take a few days and next thing you know it will take weeks. She even neglected the casket, the front compartment was missing a vital part and could not close. She is a pure liar, even her employees says she stirs up trouble for nothing and are aware of her irresponsibility. How can you be so cruel? Making a process more harder than it is knowing families are still grieving and suffering. Do not even bother on choosing this place it will only add more stress and agony on to you.

Thank you Dayana, Thank you National Funeral Homes. Sad, very sad to have to use your services, but grateful for the professionalism and dedication towards family members and mourners. In my case in particular, THANK YOU Dayana for achieving that in these difficult moments in the middle of the closing of Borders, you have managed that my nephew Diuver Maykel Recino Marquez is being veiled and is surrounded by his mother, sisters, family and friends in this his last stop on earth before being received by our Lord. Thank you a thousand times Dayana for having achieved it. Gracias Dayana,Gracias National Funeral Homes.Triste,muy triste tener que usar sus servicios,pero agradecido por el profesionalismo y dedicacion hacia los familiares y dolientes.En mi caso en particular GRACIAS Dayana por lograr que en estos momentos dificiles en medio del cierre de fronteras tu hayas logrado que mi sobrino Diuver Maykel Recino Marquez este siendo velado y este rodeado de su madre ,hermanas ,familiares y amigos en este su ultima parada en la tierra antes de ser recibido por nuestro Señor.Gracias mil veces Dayana por haberlo logrado

It's been hard to find a funeral home that transports a loved one from US to their home country. i called numerous businesses and i landed on this one. My first impression was that they had the best interest to help us and were sincere with our situation. Sadly as time progressed a lot of the "process" on how they transport a family member was never directly explained to us. I have no need to insult or say bad words to get my point across, at first everyone seemed helpful and genuine as time passed and it became over 30 days (as promised) they became irritated that we would call constantly and they went to the extreme to say "well if you want we will give you your money back and you can get someone else to do the job", thats just bad business and i don't think anyone who is mourning a loved one should be told to find someone else. Dayana, Peter, Anna and Hilbert have been the people i dealt with personally and it's a shame things escalated the way they did, I hope to God i never have to use their services again because they caused a lot of pain to me and my family.

My brother in law took his life and my husband and I were put in charge of the funeral. The first meeting there we meet Dayana (the owner) she gave us prices and we never saw her again. From that date forward we were "handled" by Jenny. She was and is amazing, super respectful and accommodating, She took our calls straight to her cellphone and even after hours and text messages. The lady who did his make-up stayed late to make sure everything was okay and even helped fix it when there was a little too much in certain places. The flowers they provided were pretty but when you got close to the casket you could tell they were pretty wilted. The older gentlemen (also an owner or president) gave us a free guest book the lady who was left behind to help us was very friendly and made us coffee twice. The shipping of the body to his home country was handled very professionally and with only a 24 hr delay that had nothing to do with the funeral home. The only thing I found a tad tacky was the letter I received in the mail a month later asking me to review them.

If I could give zero stars I would please if you want to be treated with respect and with patience in this moment in time do not go here there is a million other funeral homes that will honor your family member and speak to you with respect this place is a disaster they are a mess they are so disrespectful and they are mean in this moment of time the director is rude and doesn’t care about anyone I paid for my grandmother to be cremated and for 3 weeks they said they were backed up I called 2 weeks into it they said she’ll be ready next week never saying anything was missing and now they said we were missing a document which is why she wasn’t ready that they failed to mention in my previous call stay away from this place Que lugar tan decepcionante la directora es una grocera maleducada que no tiene paciencia ni amor para la gente que pierde seres queridos son desorganizados y maleducados vayan a otro lugar porque este lugar no se merece nada

I sent flowers to my grandma Maria, they gave them to the wrong person. I called the flower shop and they sent me the signature of the funeral home associate who received the flowers. The funeral home says the flowers were addressed to the other person but the receipt clearly states my grandma’s name. I understand they made a mistake. When I first called the funeral home the person who answered admitted they made a mistake. But then, the owner called me to tell me they didn’t make any mistake and it was the flower shop’s fault and the flowers were gone. She treated me horribly and 0 compassionate with me being so far and unable to say goodbye to my grandma. To think I was the one who directed my uncle to this funeral home. SHE MADE ME FEEL AWFUL and refused to send me a copy of her receipt, because if she did it would clearly say my grandma’s name. I attach the receipt from flower shop

When you lose someone close to you, you know you are required to deal with a funeral home. The people in charge should have some sort of respect for your loss. This place did not. My sister lost her baby in July. For 4months they did nothing. Not pick up the phone to let her know the status of her child. Not advise of the steps needed to be taken to have her son's remains cremated. She had to constantly call to get updates and even help move along the process while grieving and healing physically from losing her newborn. It took four months for her to receive her son's ashes and when trying to explain to the funeral director how he should simply Apologize for dropping the ball, he chose to leave and not take any responsibilities for his and his team's lack to work ethics or even human decency for a grieving mother. This place is the worse and will never be used again by my family.

AVOID!! currently im dealing with this liers. from the beginning it has been lies and bad customer services. Unfortunately i did not think it was a big deal until i sign all the papers and authorize money. Its been 2 weeks and there still waiting on paper work. Originally they said it only takes 2 or 4 days to get the body ready and send it to the country i wanted. i went to Nicaragua for over a week waiting for the body and now im back and the body is still in Miami. Please dont waste your time or money on this Funeral, like the spanish saying says "whats cheap is expensive at the end". I have called them asking about the status because they dont even bother telling you what the status of the body is. Every time i call they dont let me speak, they dont have any manners, sadly the receptionist it seems is more educated than the actual owner and people in charge of the body.

I can't say enough great things about National Funeral Homes. Dayana Sosa and her wonderful staff worked with me every step of the way during my mother's funeral. They made sure all our wishes were met and were just phenomenal at comforting my family and I and giving us peace of mind in knowing every last detail was taken care of by them. Their price was much more affordable and reasonable than the other funeral homes I researched. They provided coffee, even had a lovely and friendly lady with tray every so often offering us all cuban coffee throughout the evening. They provided snacks and drinks for our family and friends. Mary, fixed my mother beautifully exactly as I requested and beyond what I could even imagine. They are compassionate, efficient and affordable...what else can we ask for during such a difficult time. I highly recommend National Funeral Homes.

I had the displeasure of visiting here. Dayanna who is the "owner" was observed belittling her staff and was extremely rude. They are scammers and rip offs. They will tell you anything you want to hear just to get your business. The service they give is subpar. When I looked into the company they have been sued multiple times. They cremated the wrong person who should have been buried and his ashes went to the wrong family and the poor guy was to be buried. When the family asked for the ashes back they were told the family who received them during the accidental cremation had scattered the ashes at sea :( How does a funeral home cremate the wrong person and blame the family? GO SOMEWHERE ELSE! Look into this funeral home before you use them!!! I'm glad I did because I was going to use them to ship my brother to Cuba for a funeral home.

Making funeral arrangements for a loved one can be very difficult. I recently had to make arrangements for the passing of my father. I went to a big and supposedly "reputable" funeral home in Miami and was treated horribly. I was fortunate to have been recommended to National Funeral Homes. As soon as we walked in we fell confortable. They were friendly and very helpful. They assisted us with making all the arrangements to move from one cemetary to another. Something we had been told by the other funeral home we could not do. Not only did they make it happen but they went with us to the cemetery and stayed with us the entire time. Really amazing and caring people. Rafael and Dayana you guys made a very difficult event in our life's so much easier. We will for ever be greatful. Thank you. Estela Carmona

We should be allowed to give this place zero stars! Please go anywhere but here. These people take advantage of you in your most vulnerable time. They have no compassion whatsoever for what your are going through. If you for some reason end up there make sure you read every last word of that contract before you sign. They will try to rush you through it and you will regret it later. If you get a quote, make sure you get it in writing because of you don't, nothing of what they quoted you will actually be included and everything will end up being extra. Watch out for the 4% they want to charge you additional just for paying with a credit card. Absolutely horrible experience and The owner, Dayana is as rude and nasty as they come!! Save yourself the heartache and like I said before go anywhere else!

This funeral home is by far the worst in Miami and in South Florida!!! Do not use them at all! They did not clean or setup my relative’s body, you can see the fluid leaking from the casket where in the middle of funeral they had to clean up the fluid several times in front of the entire family. This is disrespectful! They gave away one of the flower arrangements without the family’s consent. After a while, during my relative’s funeral the odor of blood and chemicals consumed the room wherein again they had to come in and clean it up again. Never use this place!!! Our family regrets using this funeral home because not only were they unprofessional, they also failed to provide the service in which we paid for. This is disgusting! If you love your relative please do not use this place at all!!!!!

Dissatisfied and frustrated ! Very very unethical people to work with . Ended up boosting prices , embalming process wasn't done appropriately (leaking of the remains), extremely rude (denied to speak to us and left us in front of his office ) . Rafael is not the person you want to work with while grieving the lost of love one . He claimed to be the funeral director and when cops were called we found out he is the husband of the funeral president. (Retired few years ago) maybe there's a reason why he retired . If you work with these people make sure you pay close attention to what is included with how much you pay . They put us through what you cannot imagine. Very torn with the horrendous service and work ethic my family and I experienced here.just sad

My mother passed about two weeks ago and we had the viewing at Funeraria Auxiliadora Nacional. The place is really nice. the was price was very good. It was $3,500 for viewing and shipping of the body to Dominican Republic. The only thing I did not like is that they viewed two other bodies at the same time. Which I probably would not mind but the people next door were doing Santeria rituals with drums very laud and people were screaming. We were having a service with a Pastor from a Christian church. It was hard to even hear what Pastor was saying. I respect everyone's religion but the visitors and I were very uncomfortable. I suggest to have a viewing where is only your relative per night or day. this is the third funeral I arrange.

I wish I could give this place 0 stars. But for the sake of the complaint I had to leave 1 star, which is more than they deserve. My relative has been awaiting cremation for more than 45 days in this place and they have no mercy. The customer service at this funeral home is just awful. Dayana, who identified herself as "the owner", is simply unprofessional and despicable. They are listless with the feelings of family members left behind. They have caused us emotional stress, because because of them we have not been able to close this painful chapter. They are cruel and unfortunately exceedingly incompetent. I really hope NOBODY will use your service again. We only have the WORST opinion of them! Simply horrible.

When my grandmother Carmen passed away March 1, 2018 her kids didn’t have money to pay for the funeral expenses. I am a 20 year old college student who went straight to national funeral homes to seek a reasonable price for my grandmother ceremony. Luckily, Diana was able to help me make this posible. i was able to pay my grandmother cremation and a two hour ceremony on my own. Diana tried her best to find me the cheapest niche and although she couldn’t find it she tried anyways especially with my budget and a gofunme account i made for my grandmother and gave me a small urn as a gift ❤️ Since they couldn’t do much about the niche I’m extremely grateful for what they have done for me and my grandmother

My experience here was far beyond my expectations! Dayana, was available 24hrs. At the time if passing she promptly made arrangements for my mother who was gently transported within 1hr of her passing. We were asked to bring clothes that she liked and even a personal belonging or memento we wanted her to have. On the day of the burial we were given time to say out last goodbye! My mother was dressed beautifully and her hair was done and her color made us feel she was sleeping in peace! She was transported to the cemetery right on time with beautiful flowers and a pastor also provided by the National provided a beautiful speech about her life and gods purpose. I recommend them 100%

No words can express the gratitude that my family and I have for the National Funeral Home family. When my mother passed, it was such a difficult time, as is for most. I live in California and trying to find a good funeral home can be challenging. Luckily, I stumbled upon National Funeral Home. Only with a phone conversation, I knew this was the one. The staff and owner Dayana were nothing but amazing. A month and a half later, my family and I are in need of their service once again. My father passed less than 2 months away from my mother. I would not trust no one else. Thank you Dayana and team for all of the compassion, understanding, patience and love.

When my grandma passed away on December 24, I didnt know where to go. Then, I went to National Funeral Homes and they helped me with the funeral and to send my grandma to Cuba, we didn't have all the money and they helped us out. Thanks Dayana and Yeni for everything, God bless you always. I do recommend them and if you see a negative comment, people will always complaint about anything but you can count with Dayana and National Funeral homes, they are great, professional, excellent service, fast, reliable and have a big heart. God bless Dayana, Yeni and your business. With all my heart From Adrian Tabares and my entire family thanks for everything THANKS

The female owner at this funeral home has a big picture of herself on a stand at the entrance advertising 100% satisfaction for the services. There were many people for the viewing of my relative; including family and friends seating by the main entrance. I flipped her photo to face the wall and placed a portrait of my deceased relative in place. But then she asked her employee to remove it and placed hers back. I personally find the action to be rude and disrespectful for family and friends. Whoever the owner is; l like to remind you that we rented your place for such purposes. Train yourself on the meaning of satisfaction and customer service.

This place is awful and a scam!!!! At first, they seemed nice but Dianna is nothing but a rude person, and I had the worst experience soon after!!! She promised to get my mothers fingerprints once i came back from my mothers country and she would order the necklace for me. Not once did she say otherwise and kept avoiding me until I showed up. Then she comes up with a story stating that I had to pay before she was shipped without her even saying so!!!! and now I'm the one who is suffering the consequence of not having my mothers fingerprints! She is unreliable and an awful person u can't keep peoples hope up and shatter them with no regards!!!!

My family and I lost my mother unexpectedly and had to make funeral and burial arrangements in a timely manner. As one can imagine, this situation can be stressful if it is not pre arranged. The team at national funeral homes not only gave me the best price for both funeral and burial (literally half of what the other places were charging) but they were able to accommodate our requests and needs in a timely manner. We were able to do the funeral and burial within the same week due to our combined efforts. Losing a loved one is very painful but thanks to Dayana and Rafael I was able to honor my mother's final wishes. I highly recommend them

This Funeral Home is A-M-A-Z-I-N-G!!! My mother passed away on May 11,2018 and we brought her here . The attentiveness and the care that they gave us was super appreciated. You guys have no Idea. Please don't believe this hating reviews that these competition put again them. The owner Dayana sosa was so understanding and have such a great heart. She is super sweet and works so hard to please us all. They made everything so easy for my family. I will NEVER regret bringing my mother here. This was God plan. For us to meet such great people. From the bottom of our hearts.... Thank you all. May God continue to bless you all.

This is the worst place to arrange a funeral. Very unresponsible people shor of staff. Dayana is the owner and she is very disrespectful snd unproffesional. The hospital where my sin passed away donste for the funeral services the msy paid un full and told me they will give my money back once they receive the donation. They received it and never gave my money back . The owner is never available . They just have one person in the office that does everything maricela the other person is just a decoration because she doesn't know anything. Please if you do not want to lose your money never go to this place. Horrible

Very torn to have to give this place only two stars. The owner Peter was really amazing, if I only dealt with him or Carla I would have been very pleased. They definitely have what it takes for this type of business. Unfortunately I dealt with Estrella, this woman has to be the nastiest human being I have ever come across. She was rude, not compassionate, and very ghetto. I really think this place is getting a bad name because of this individual. she had me in tears and could care less for being rude. When I told her she was being nasty she told me that's her attitude and was not going to change.

Planning the funeral of a loved one can be a very difficult and painful experience. When my grandfather Pablo recently passed away, our family turned to National Funeral Homes for guidance. From our first meeting, the staff at National Funeral Homes treated our family with utmost care and professionalism. We will be forever grateful to Dayana (the owner/manager) and all of her wonderful staff members for guiding us with all of the preparations, for listening to our concerns and answering all our questions, and for making us and our family feel at home. We highly recommend National Funeral Homes.

Lock of responsibility and follow up from National Funeral Homes. A family member was transferred to Cuba. I personally spoke with Nurka. One of the employees to inform her to make sure the casket met the Sementery requirements in regards of the casket coming from the United States. This employee informed me that all the caskets they had met the Cuba requirements. Sadly to find that the casket was to big. Our family members had to find a new casket and move the body of the cadaver to the new casket. I don’t recommend anyone using this National Funeral Home services.

I’m taking this time to honor the special service our family received. To begin with the hospitality was so but so very sweet and just unspeakable of. Thank you to all whom took the time to help us in this very tough moment on our lives.. our mother Lourdes Medina was very loved by family friends and church family.We all thank you in her name for the exceptional attention service and care provided. Rated as a five since that’s the highest we can rate. We can’t thank you enough. Special thanks to Betty and Spouse. Sincerely, Daughter Lourdes Perez.

I wish I could give this place 0 stars. But for the sake of the review I had to 1 star, which is more than what they deserve. My family member has been pending cremation for over 45 days at this place and they have no mercy. The customer service of this funeral home is simply AWFUL. Diana, who identified herself as “the owner” is simply unprofessional and despicable. They’re apathetic to the feelings of those family members left behind. They’re cruel and unfortunately excessively incompetent. I truly hope NO ONE uses their service again.

Yenny was very helpful and sympathetic during this difficult time for my family. She was patient and explained every process and service available and prices for each. She understood we had a short time frame to do everything I worked with us to get everything resolved and ready by the next day. Robert the accountant as well made sure to explain the summary of charges and what each one entailed. I'm very happy with the service each one provided and would definitely recommend them to anyone who finds themselves in a similar situation.

Me and my wife went shopping around for funeral homes and this funeral home was by far the best pricing and the customer service was excellent. Yenni Aguirre was our representative and took care of us from the beginning to the end. I give them 5 stars. We had the funeral 2 days after and they provided coffee, soda, water , and little cakes for a snack. No place does this at no charge . Thank you Nation funeral for making this unfortunate experience great and the cleanliness of the place ease sparking clean. Thank you again.

My only regret is that 5 Stars is as high as it goes. Peter, Anna and the others involved made a really bad event much easier. They arranged the entire event. Peter would call and keep me informed on how and when things would happen. From Taylor, AZ to Warsaw, Poland and everywhere in between. THANK YOU, THANK YOU,THANK YOU!! Your company is a special bunch of caring, compassionate people, Almost like part of the family. Eva is home today after a 50 year trip to America, and you folks made it possible.Frank

Our family recently experienced the sad event of an unexpected death of a dear close relative. We were lucky enough to have National Funeral Home on Douglas Road recommended to us. We can’t be more grateful to the staff for their empathy and kindness. It is in times of sorrow when these qualities are most needed from people and we certainly found them at National Funeral Home. The warmth and professionalism of all who came in contact with us made our time of need a lot easier. We are for ever grateful.

Dayana- I want to thank you for the great services that you have provided to me and my family for my father and brother two years ago and know for my nephew Ryan Javier Urdanivia. Your funeral home is first rate and I will be sharing my great experiences with many others. You made us feel very comfortable during the entire process. Your services, your friendly smiles, kindness, patience, care, support and your professionalism, and willingness to make things as comfortable as possible. God bless you!!

There were many errors we had to correct they did not spell any names correctly and spelled remembered as remenbered and we had to go back several times for them to correct our work notes, also they wrote my mother was a mr instead of ms. All of this while we are grieving our mothers death we shouldn’t have to deal with any of these things, all of this should have been correct the first time they are supposed to be professionals and we had a terrible experience I don’t not recommend going here.

I want to just thank Dayana and her entire staff for making one of the worst times in our life one of the easiest in terms of handling the preparation. From the moment we walked in Dayana made us feel at ease and explained the entire process of what has to be taken care of and let us know that we didn't have to worry about anything. This was a very difficult time for us and I just want to thank you again so very much from the bottom of our hearts for all that you did for us

If I could give this place zero stars I would. This is the worst service I have ever received, especially when going through one of the hardest times of our lives. My family and I lost my aunt and we had arranged to have the funeral with them and they lied to us about prices and treated us horribly. These people are not human, they have no heart or compassion for what people are going through. This place is a fraud. Please don’t use them. They need to be shut down.

My name is jose perez my brother passed way on the 12 of May 2021 I called this funeral Home and talked to Peter, they came from Miami to Orlando in a timely manner handle 90 of paper works for us even let us see him before being shipped out to the dominican republic on time and everything in order. The price was very good. Thank you guys so much to everyone including the lady who dressed my brother i will in life be grateful for all the attention thank you dyana.

I would like to thank every one personally that assisted me in this difficult time in my life. My husband funeral was held on 4/25/18 and the staff and owner were all nothing but helpful, polite, sincere and friendly. The ceremony for my husband was beautiful and I know he would have been happy. I recommend this place for the attention and services from all staff. My husband was as natural as possible Thank you once again from the bottom of my heart and my family

Our family experienced exceptional service, going above and beyond in this sad moment losing our dear mother. Dayana Sosa, Nulka and Francisco, showed compassion, were very understanding and always very professional, courteous and knowledgeable. It is an excellent value and at the same time, high quality service and performance. I highly recommend them. Thank you Dayana, Nulka, and Francisco for your loving care and dedication to humanity. We are grateful.

National is the worst funeral home in Miami, the employees and so call owner have no sympathy for hurting people that lost a a family member. Thy over charge for their casket - i said that will call backs to see we were going with them after I call back they will automatically hang up my call even when I call from different number . This people shouldn’t be in this type of businesses. Please please dot use them you will be very disappointed ❤️‍

I couldn't let this opportunity go by without expressing my sincere gratitude to Dayana Sosa, Paul, and Marie Decker at National Funeral Homes. Dayana Sosa and her staff were WONDERFUL , GENUINELY COMPASSIONATE, and treated us with such KINDNESS . They walked us step by step through the whole process of my dad's final resting destination. Marie Decker you did a PHENOMENAL work on my father and I thank you for that . Thank you so much , Torres Family

There is no empathy for mourning families, we understand this is business on their side but the employees need to understand the hard moments these mourning families are going through. We paid on a certain time (midnight) and 30 minutes before they started cleaning up, and 15 minutes before our time arranged they turned the lights on. Nothing I was told at the beginning was true, lack of communication between them.

This place is a SCAM. They tie you in with 'cheap' prices and once they have your deposit they try to raise the prices for every little thing, even though you had both agreed to a price before. They take advantage of the pain people are going through and treat their customers terribly, this place should be shut down. Read reviews in other sites before deciding to go here and you will see how many people agree.

I don't know how to thank Raphael and all of the staff at National Funeral Homes enough! they went above and beyond to help me get my brothers documents in order to send him home. First class service, compassion and care. they eased the burden of paperwork from that harsh time. In such a tragic moment in my life they did everything so that I could mourn and be with my family, I cant thank all of them enough!

Because of the amazing staff and affordability of national funeral homes, we were able to give my uncle a proper burial and viewing. We were certain that we were going to have to cremate him. Because this was all so sudden, we were not prepared financially or emotionally. National funeral homes walked us through everything. I would recommend them to anyone who needs a beautiful send-off for a loved one.

We are beyond grateful to this funeral home, the owner Dayana Sosa and her director Yenni Aguirre. We contacted them in the late evening hours and recieved an immediate response. Their compassion and fare pricing beat any other funeral home we visited. We appreciate you all so very much and will be saving your information for any future unfortunate circumstances. Los agradesco muchisimo Yenni y Dayana.

Recently, at my friend's mom's funeral, Rafael, who I guess is on staff at National, conducted the service. He did not know my friend's mother, so it was very weird. The family had requested a priest, but I guess Rafael thought he would do a better job, so they ended up paying him to do the service. Seems like he took advantage of their grief to just create the funeral he felt they should experience.

I want to thank all the employees of National Funeral Homes in Miami, for helping me through this difficult time ,if it woun't had been for them i don't know were to start they hepl me with everything loving, cared people . I would recommended with all my heart ,for anyone that have lost a love one, to use the services of National Funeral Home. May God bless you all Belkis Mendez

Gracias National home I spoke to them I'm from California . They help me all the way with my Dads funeral Dayana treat me like family they also welcome me with Cuban coffee I will highly recommend this funeral home . Ana was really nice I will never forget what you guys did for me . Thank you for everything . Gracias Dayana eres maravillosa ! Thanks you guys are awesome !

Almost 3 years ago you took care of my family and me during my brother's passing. We came to you again this week with my cousin's passing and you went above and beyond. We have no words to express our gratitude to you. From staying late and personally paying for a video tribute for my cousin to catering to every request we made. Thank you Dayana!! You are the best!!!+

I would REALLY recommend National Funeral Homes For all And any families out here! The staff are ridiculously nice and at your service, they brought us coffee, water , served Bread & Cookies, they provided with more than we expected and they’re an amazing company. I think they really did an amazing job and my mom got what she deserved honestly - Torres Family!

National Funeral Homes' staff is fantastic. They are so accommodating and empathetic. Unfortunately my mother passed away in June, and shortly after my father passed away a month and a half later. The second time around we came back to National Funeral Homes. Yenni, Marie, and Dayana are amazing. Each who play a significant role in the company. Thank you so much.

Did you know that if you order flowers from any one else other than this funeral home they charge the delivering florist 10.00 to come and deliver it to the funeral home? This means that if your aunt is sending flowers to your mother at the funeral, the florist has to pay them 10.00 to come in to deliver it. This is really awful for this funeral home to do.

We lost our father unexpectedly on January 17th. I called many places. Some were closed some where overpriced and we needed to get things done right away. Rafael gave us a good price along with everything included. No hidden charges to worry about. They were very understanding of our loss and kind. Thank you very much for helping us on this tough moment.

Our experience at National Funeral Home was excellent, very attentive and accommodating, We have used their services for our parents and friends, from the staff to the funeral director, During the special time of need, they were very nice to our family and friends, Very reasonable. We highly recommend National Funeral Home, they treated us like family!

EXCELLENT, EXCELLENT, EXCELLENT!!!! I definitely recommend this place to take care of your funeral arrangements. We dealt directly with the president, Dayana Sosa to help us take my dad to another country. She made the process very easy and worry free. Thank you Dayana and Paul for everything you have done. You are truly AMAZING!!!!!!!

In the middle of our pain, our contact Jenny took us and help us with our funeral arrangement. She kindly explained us the process, what to except and gave us helpful advice on how to deal with our loss. Our ceremony was cozy and the funeral home did everything they could to accomodate us in the middle of the Covid-19 pandemic.

If I could give them negative stars I would ! This place is unsympathetic and unprofessional! The “owner” Diana was extremely rude & non caring for grieving families. They offer very poor service. I wouldn’t recommend this funeral to anyone even if it was the last one on this earth. This place should not be open for business.

I won't recommend this place to family members whom are looking for a personal, sympathetic and respectful wake for their loves ones. Some of the personnel that work there have no regard for the hurt of the family who lost some one. They need to learn what sympathy is and them try to run a business like this. Do not get there

Thank you Yenni Aquirre, Dayana Sosa and team!!!! You made this process easier for me with your sympathy , compassion and kindness from the moment i walked in to the moment I left. Everything was very nice!! Once again THANK YOU so very much !! Excellent Costumer Services, I highly recommend this Funeral Home to everyone!!.

A family member passed away unexpectedly and we used this funeral home the worst funeral home the owner of the funeral home and the staff the all rudest and coarse they don’t care abaut family pain ,They only are interested in money the service it terrible the comunication it the worst . Don’t GO ThERE , TERRIBLE SERVICE

My father passed away yesterday Idelfonso Rodriguez and the staff at National Funeral Home as worked with us to make the necessary arrangements quick and easy, knowing our grief. I would recommend the funeral home anyone that has lost a love one. Thank you for your help! Sandra Traxler, Daughter of Idelfonso Rodriguez.

The staff was more than caring comforting and supportive. They were friendly they were right there for anything or any questions we Had. They were absolutely Amazing... and I would recommend tothem to anyone going through a Terrible tragedy like this... Thanks from the bottom of my heart.. …

Thanks God I was referred to National Funeral Homes. Dayana and her team of professionals made sure that my mother's received the best funeral arrangements and honored her in the way she wished to be treated on her departure. Sincerely from the bottom of my heart thanks for everything you guys did. Angel.

This place does not deserve a single star. They are irresponsible and they are not reliable. Please don’t trust this place, they toy with people feelings and money. Find another funeral service. My family and I will be involving legal action. Involving legal action is not a threat, it is a promise.

We have unfortunately had to use their services three times. Each time we have had a Good experience. This past Saturday we worked with Yenny. She was extremely compassionate, kind and patient. She took care of all our needs. She is an asset to the organization. Without her help we would be lost.

I recommend this place with my eyes closed! Come see Yennia Aguirre. With the worst times my family is going through, she made this process feel very simple and easy for us. They have great prices and the service is one of a kind! Thank you National Funeral Homes for hiring a person like Yennia!

We just had my aunt’s funeral today. She’s been in the hospital with no visitation. We were told we could come say our final good byes at 9 am. They were NOT ready till 9:30 and in the end we couldn’t even go in. This place is a joke. I would never recommend this funeral home to any one.

In a difficult time when I had to deal with the loss of a loved one I was very satisfied with the services offered. I could get emotional support, good advice and very professional services at a reasonable price. I could not get that from the competitors. Thank you. I highly recommend.

2 years ago we used your services for my mother in law and Yenni was extremly helping and caring during this difficult time, we find ourselves in the same sitaition now with my father in law and again you guys have been there for us, Thank you again for your excellent customer service.

And this moment of sorrow I want to Express my Loss but deep and my heart n mind he will be always and thoughts I would. Like thank you all for your kindness I recommend your business the service you provided for my nephew Cesar Arevalo was excelent thank you all: maria Quezada

National Funeral Home Did an AMAZING job , they were understanding , cooperative , cheap & their staff are AMAZING !!! They really gave us the service we deserved , thank you national funeral homes I will definitely recommend you to all my family and friends! - Torres Family!

LA National Funeral Homes. - Is the most Economic as far as pricing...In the Whole Miami Dade. The Owners will work with you to best meet an Honorable last goodbye to your Loved one. From the Forensic to the President they all work as a Family to meet the Family Request.

Although we are going thru a family crisis. We had a great experience. Yenni was super sympathetic and helpful unlike other business which we have visited. She made phone calls to make sure everything was set for the burial when they DROPPED the ball. Thank you so much.

Thank you Dayana for everything. Excellent place and prices. Even though is not the best moment: a death, definitely you can count on them. My mother looked so natural and it was a smooth process for us. My mother's viewing was on 12/29/18 in the Auxiliadora location.

Liars....Be careful do not believe in those people they do not do what they offer , they look like nice, but Make sure they write down what they promise to you ,do not make any payment or sign any contract before you revise it. They cut service but not cost. Liars.

Sadness, and a most distressful experience of loosing someone beloved turned into a spiritual experience. Everyone at National Funeral home embraced me as part of a loving family. I hope that a simple thanks to everyone there at National Funeral home suffice.

I recommend this funeral home to everyone who wants their family members well taken care of. My grandmother looked BEAUTIFUL, the place was SPOTLESS, and the administration and staff were patient, and kind! They were very human and utterly professional.

Jenny & Dayana were welcoming and professional. Jenny took her time and was very patient with me and my family through this tough time. They made the transition as smooth as possible. I would highly recommend anyone to use Auxiliadora Funeral Services.

I recommend National. Prices and services is great. The treatment to to all my family and friends the day of my grandma's funeral was amazing. Jenny and all employess there made us feel like family and they were very friendly. 100% Recommended.

I assisted a viewing for my family there yesterday and I was beyond satisfied with the establishment. They were very attentive and accommodating, we had a beautiful farewell. Shout out to Maritza the host! You make the best Cuban coffee!!

Thank you Dayana Sosa for being clear professional and understanding during the most difficult time. The prices are exactly what you quoted us. The customer service was excellent. The flowers where just as shown on the funeral home and

My mother Irma passed away and I had the difficult task to find the right funeral home.I visited 4 and finally decided on National Funeral Home,for such a challenging time I was guided to the very best choice from my first contact with

I was so blessed to use this funeral home for my dad and also blessed to using it again for my daughter. Customer Service is 5+ with Raphi. The price and service are unbeatable. I highly recommend this funeral home for your loved ones.

I cannot recomend the Services provided by National Funeral Homes enough. They are compassionate, understanding and very patient. Will walk you through the whole process in every caring and with the upmost respect for your loved one.

Jenny from national funeral home treated us like family. She did everything in her power to comfort our family and make sure we got everything perfect like We wanted it and I appreciate her and this place. Thank you very much.

The service was extremely helpful in a time of great need. The staff and owners make the process very easy. They explain everything down to the last detail. The location looks amazing and the prices are very reasonable.

Im satisfied and glad that my friend recommended me this place is very professional the employees are nice and kind and very helpfull,im very thankfull for dayana sosa services thank you so much for everything godbless

My mom passed away and we had to quickly find funeral services. Ms. Dayana Sosa was very nice and helpful. She is very professional and offered us very good prices. Overall happy with our expirience. Highly recommend.

Yeni Aguirre was extremely helpful, kind and loving during this difficult time. She explained everything thoroughly and was patient. Hope that anyone that is in this situation, has someone as heart warming has Yeni.

This is the third time that I have use national funeral homes services, always the perfect customer service, very friendly and kind, they made a painful time in my life very comfortable.. I highly recommend it

Great Funeral home. Service was amazing and attention was 100% on us. Thank you so much. Made the stress of funeral planning so much easier to handle. Jenny was amazing and the staff all treated us amazingly.

Awful place, they're cold and have no empathy for families. I think the staff needs to be retrained in human decency. Response: Unfortunately your apology does nothing at this point. Please train your staff.

Excellent service very fair they made the best of a difficult situation they didn't take advantage of me dayana and her funeral director I'm very thankfull. Knapp family thankfully you 10 starts if I could .

Horrible!!! If you cherish your loved ones DON'T USE THEM!. They'll entice you with their prices and feed you false information. look on yelp, check google reviews and look at the Better Business Bureau

Worst people ever. They take advantage of people in a vulnerable position. Worst of the worst! Stay away from them! Crooks, liars and everything in between. Talk to the State department about them….

Horrible staff. My cousin passed away and the people there started fighting with my cousin and myself. We had to scream when we were going through a horrible time. They need to be retrained.