Love this store and the overall atmosphere for the customer experience! I felt the need to speak up because of some of the uneducated and ignorant reviews, especially from Shahkram Leila. For someone who believes in healthy constructive feedback, this was totally not it. Being unsatisfied about specific things doesn’t equate to harassing staff and making customers who enjoy shopping at OUAC uncomfortable. I question her ability to reason after comparing pricing from multi millionaire companies, to a small business. It’s fairly simple, if you cannot afford something you want, simply don’t buy it. OUAC Scarborough does their best to accommodate reasonable requests like price match, and educate customers who don’t know how this business works. I think it’s very concerning knowing this person is raising a child with such a nasty attitude and a lack of human decency. I’ve been into this store a couple times and the staff that work here are very nice and do their best to satisfy the needs of every customer. I’ve also looked at prices and compared to most companies, OUAC offers loads of discounts and low priced items that are good quality. Please keep doing your thing, and love the sticker in front of your store that promotes a gender friendly society as for many LGBTQ2S+ families, this is important that they are represented.

Don't bring your items here expecting to get a nice price....it's not about money. But we spent over 2 hours just to get $6.50. We were put aside and had to drive back a long way. When I called. They said we can't give you a price over the phone. It's not possible. We felt our time was wasted. Your beautiful smiling workers told us 20 minutes and that 20 minutes turned into over 2 hours. And your complaining about rent and utilities and workers? That gives you a right to rip people off? Even value village doesn't price their items this high and they take for free. This is a children's store why is there a rainbow ltgbt triangle stickered on the front door window? This is not supposed to be promoted in a children's store. If we knew this experience prior, we would of donated our items and saved the hassle. If I could give a negative integer I would. Very slow customer service and not transparent enough. Don't waste your time here.

Staff is very friendly, I went in for the new moms club promo of the month, spend $10 get a free sleeper. Unfortunately the cashier forgot to apply the promo, even though I entered my number to show I was a member. I will try to go back and see if I can get a refund or another sleeper in place for the promo. *Update* I was contacted by phone right after writing this review, and they applied the promo and a bonus for next time I am shopping in the store, no minimum purchase necessary. Excellent customer service! Thank you for Naira!

I had a fantastic experience at Once Upon A Child @ Scarborough branch today. I purchased baby clothes and accessories, and I was pleasantly surprised by the excellent quality and reasonable prices. The staff was incredibly kind, helpful, and supportive throughout my visit. I highly recommend this store to anyone in search of baby items. A must-visit for great deals and wonderful service!

A great place to shop! Staff is friendly, helpful, and know their items well. Prices are marked well and they buy back at a fair price. This location is closer to my parents house so I often visit it rather then the Ajax location, where I constantly feel ripped off and ignored.

Great experience and a good place to shop for your child’s clothes. Excellent customer service at this location. My wife was extremely happy with the help of employees Magda and Isabelle. Thank you again and we will be back!

Its a good place if you wanna make extra cash for selling toys.. just wish the price was better but still good as it's something.. very friendly.

Very clean and organized, makes it super easy to shop and find what I need! Employees are great as well!

Love shopping here, friendly staff and I always find such amazing stuff for my son. ❤

Not very organized. Lot of clothes and other items at the squeezed up store.