this agency is the worst !! Customer service is the most deporable, a lot of lack of respect, I don't know how they hire people with such a low level of education, be careful and make sure that the information of your shipment is correct, I sent merchandise, the merchandise arrived but with wrong information ... stay away from this agency Esta agencia es de lo peor , una basura de servicio al cliente , irrespetuoso , no tengo una idea de como contratan personal con un nivel tan bajo de educación... mantente alejado De esta agencia . Son Pésimos

Es una falta de respeto casi toda la semana están aprovechándose de la situación que hay en Cuba con los viaje y con nosotros aquí y cada día aumenta más lo precio del envío solamente eso es aprovechándose de nuestra situación todos saben todos sabemos que cubamax cuballama mal azulito desavenencias son del gobierno de Cuba que están trabajando aquí pero ya esto es una falta de respeto con esta gente Todos los días sube el precio del envío

They are so slow. Took almost a month for me to complete what I needed. I called several times asking and the last time I called the lady gave me an attitude, saying it's a long process and they would call me when it was done. Another week passed, so I called again and another lady say oh this has been ready . The worst thing is that I'm sure they know these are time sensitive things..

Panorama is taking advantage of the pandemic to give to the people 15 days or after this to deliver the boxes that one sends to the families and in that time they take advantage of steal everything they want it. They robbed me of everything and despite that, charging a tax on sweets and used clothes and mistrusting all medicine, and even vitamins. They are disgusting.

Asi llego mi televisor. Enviamos 3 cajas, $500 por este envio, y miren Como llegaron esas cajas al destino, miren El televisor, las fotos hablan por si solas. Look at the shape of the boxes, that's how they arrived to the destination. We spent $500 on 3 boxes, the most important item was the tv, and look what happened.

They have about a 2-3 hour wait for simple things, like having a document rewritten with a new date for Nicaragua. I talked to a couple of ladies while waiting outside, one complained about booking a flight for December 2020 for AA through the travel agency and has yet to receive a response or a refund from the agency.

My place for documents like : Proof of Life and other legal documents that needs Public Notary Seal and Apostille. In addition they take Photograghs in situ for documents. To send overseas. Also they offer delivery of documents and packages. Courtesy and lots of patience with us, customers. …

Good shipping services to Nicaragua. Prices range around 0.70 cents to the pound, usually ships within a week and arrives in good condition. As always, they ship via UPS Air Cargo and damages are primarily done by the carrier. Good job! Don’t know about the travel agency side of business.

Compré dos boletos, el agente me dijo que teníamos derecho a llevar 40lbs cada uno y sin Carrión y un bolso de 10 libras, al llegar al counter de American Airlines , nos cobraron 35 dólares por cada maleta, y la señorita nos dijo que solo …

They are good at doing their job but of you are in a hurry and need to be taken care quickly I suggest you arrive 30 minutes before they open and wait that way you are first. If you have time and don't mind waiting then you can go wherever.

Son lo peor unas maleducadas , irresponsabes me cortaron para que trabajan de costumer services si no tienen el tacto con los clientes , uno paga por eso pide ayuda es porq ya se comro tickets en esa agencia pero última ves , son lo peor

I went to get my flight ticket there and they didn't even tell me I needed a visa. When I got to the airport they told me I couldn't travel... I called and they didn't want to give me NOT EVEN HALF OF MY MONEY BACK!!! I wasted my money,

No vuelvo a usar panorama cargo, recibimos la carga y faltaban cosas. Voy a seguir mejor mandando por UBA porque uno entra cuando te abren la casa. Varias cosas nos faltaron cuando abrimos la caja. No los vuelvo a recomendar.

Do not buy from this place. If you do, DO NOT BUY THE FAKE INSURANCE which allows you to change the dates Its fake. Also the sale personnel will transfer you without notice when you re looking for help.

The place does not have the necessary hygiene and the room had a lot of humidity on the ceiling and floor and not to mention the bad smell that you cannot even sleep and the beds horrible smell

Te hacen firmar que ellos no responden como lleguen las cosas o si llegan. Con eso para que más…. Antes era bien convenientemente ahora ya no funciona. Hay mejores servicios con gente privada.

Cada vez que llamo para pedir cotización, siempre me dan los precios para Managua. Nunca preguntan para donde quiero viajar. No soy de Nicaragua. Y después se ponen enojadas.

If you're traveling/ need great prices this is the place to call. You'll even get advice on ways to save more and get more for your money. In the heart of Miami.

La peor agencia de envíos. Lo que no cobran aquí te lo montan en nicaragua y siempre revisa aduanas entonces están todos comprados es negocio redondo

Muy bueno rápido y resolví lo q necesitaba lo recomiendo a todos los q necesiten comprar boletos o enviar su carga hasta la puerta de sus familias

Esa agencia son unos sin berguenza uno manda sus cosas y le roban cobrando impuestos 400 dolar por 3 teléfono usado y ahi selos dejan sino paga

Why people lock the machines with 1 dollar and play with others..that is unfair for other players..it should be 1 player 1 machine...

Me re encanto, a pesar de poco equipo tecnológico atienden muy bien y eso es lo importante, las fotos y los trámites son muy buenos.

Awful experience. They booked incorrect dates for my flight and did NOTHING to try and correct the matter. Rude lady name Heidi.

I will recommend this agency for any cargo or traveling needs. I have used many around Miami area and found out it's the best.

Didnt use service. Was able to get information about sending a package overseas. Customer service was friendly and helpful

La peor empresa para hacer sus envíos no dan respuesta y te llevan de día en día la verdad no la recomiendo en lo absoluto

Hola estoy muy sastifecha del servicio q tiene panorama una entrega muy inmediata y muy buen servicio

The worst service in the USA!!! EACH PERSON WAIT S MORE THAN TWO HOURS TO BE ATTENDED. WOW …

Horrible customer services. Need to train your staff when they answer the phone to be polite.

Muy atentos todo su personal capacitado y sobre todo los envíos de documentación los felicito

The person who is taking the packages is rude and does not have good customer service …

La persona que atiende le explica bien lo de los envíos y la caja llegó súper rápido.

Excelente atención, el costo de envío muy accesible. Lo recomiendo.

They take advantage of their services to charge too much money

Very bad, they tell you one thing, they do the opposite

All the staff are very nice and good customer service.

Sundays hours not accurate they were close before 5 .

love the people that service there. fast and reliable

The Cuban guy is very helpful and polite

Excelente servicio y Atención. Gracias.

Excellent services! Outstanding people

Excellent fast service. I recomend

Friendly and professional services

I don't know that's in Miami

Alex and rachel are awesome

Esmeralda is the best

Very friendly staff

I never been there

Muy buena atención

Excelente service

Muy buen servicio

Muy buena …

Great services

Great service

Great service

Great service

Good service

Good service

Nice