I walked right in at 9am when the store opened. I was greeted and assisted immediately. The sales associate helped me organize my products and ensured that I was getting the appropriate discount on a damaged bag of litter. I have now had two good experiences in this store just based on how friendly the associates were. I will be back.

Bought a gift for a friends pet. Pet very happy with the gift. Out own pet had to be euthanized due to illness. Do not know if we will be able to have another but Petco was out go place and would continue to be out go to place should we be blessed again. Had appreciation for you medical, training and product services.

New to the city, and don't have a vet yet. My Puppy needed a few vaccines, so I took him to the VetCo clinic on two separate occasions. Appointments were easy to make, staff was friendly (and great with an anxious dog!) and the process was extremely simple. Prices were comparable to previous experiences with a vet.

Love the Vital Care option Petco offers. We have a 70lb lab mix and she is scared of everything to do with grooming. We have had the same groomer the past few times and she has done a wonderful job making sure Barlie comes out looking so fresh and clean. Highly recommend Vital Care and this location!

I love coming here because it is the only place you can wash your dogs for a fair price. They give you the supplies, big wash tub, and dryer so your dog doesn't have to go outside wet- especially during the winter months. There is usually not a line as they have three wash stations

A small quaint Petco in Rosxoe village with a couple self serving dog was units! What they lack for in products they make up for in fantastic customer service! Nora is a phenomenal manager that it sweet, attentive, helpful and knowledgeable. The rest of the staff are great too!

gentlemen that helped me was superb, went out of his way to make it a great experience. very knowledgeable. made great suggestions that were sensible. have never had a less than great experience at petco. you should be proud of your sales help.

I recently adopted a new kitten. As a pet company, I’m sure you know how many various supplies a pet can require. I have placed 3 online orders with Petco, and visited this store once since June 23. That’s just a little over one month. Each

UPDATE: Stephanie has moved on but the service level here Still Remains High. The staff and management team is very friendly and accommodating. The manager is really aware of what's going on in his store and truly cares for his customers. I

This place is the most friendly and well stocked store I have been to. The management are very customer service oriented with their customers and so are the employees. A big shot out to Malorie Claudio, she always puts her customers first,

This review is for my curbside delivery pickup - when my dog's online food order from a different company was delayed, I was able to order same day from Petco! It was ready for pickup within 20 minutes. When I got there, I called, someone

Price is good, and help was okay but sales person should have shown more of an interest in helping not only in the purchase, but especially at checkout with 2 heavy bags and 32 cans . My other store does a great job in helping the consumer

Unfortunately they don't carry fish at this location but the young lady working today at the checkout (around noon) was very kind and even told me about another location that carries them. Unprompted and helping the company make another

I spent 100 dollars here and did not get any rewards. I asked for help at the store and was directed to call their customer service who was no help. I gave them my email and number and they still were not able to find anything. After 45

The Petco in the Roscoe Many items I can't find in other pet s tree stores. I find the clerks to be pleasant and we to be willing to help you find things. Only 4 stars is bc their prices are high and I find them to be outta things when

The staff at this Petco location are amazing. They are friendly and always wanting to help. We had our puppy go through three dog training levels with Ty Villacreses and it was one of the most enjoyable experiences ever. He was always

This location’s store manager working on June 19, 2021 was extremely unprofessional. I brought in an order that I purchased from this store location to return within the 60 day return policy. The manager told me that the system wasn’t

LOVE this store! We have gone in often & the staff started remembering our girls Would give them cookies just for coming in! Always clean & friendly too! Sad we moved to Andersonville so now this is a little far. …

One of the workers was very disgruntled and angry at the world. Told us that while the dog wash was open until 7, in order for the store to adequately close by 8, we would need to be done washing the dogs by 6:40.

This has now become the only place I go for dog and cat supplies. They have a huge selection of more natural foods and very often have discounted prices. Please stop buying any Purina products, they're pure evil!

Such good service and treat pets very well If you do ever feel like giving up your pet this is definite place to go and if you ever feel like getting one this is also your best bet without breaking the bank

The staff is very friendly and there’s always a spot open at the pet self-wash station — you can bring your own shampoo / brushes but they also have some available, along with towels and a dryer!

They have posters of aquariums in the front windows. No aquatics. Asked for live crickets they said they don't have products for "small animals". Not sure the point except to waste my time.

item was ready and waiting for me to pick up. staff member at that time was nice, friendly and was able to find the held item. even asked if i wanted a bag; which i respectfully declined.

The self wash was disgusting. I felt as if my dog came out just as dirty as she walked in. Hair all over the floor, guest towels were extremely stained. The area to dry the dog was filthy

Great people working here! The one guy was so nice to my dog. She struggles with people anxiety and he took his time and finally got her to trust him. Grateful when people really care.

Moe gave me and my wife advice on which collar would be best for Duque (dog) which he love to tug us around. Also he gave us 30% discount on dog food which made our day.

Purchased online in my kitchen an hour before closing. Drove to the store and was in & out in minutes. The value was also good. Overall, simple to the point transaction.

Lets see, I had to find a lot of stuff for my cat fei. I needed food, toys and cat nip While browsing I was assisted by a young blonde lady who asked me if I needed a

Stopped in to look for a harness for my big pup. The staff greeted me which was refreshing & also offered to help me. Thank you for a positive experience.

I love the pickup option at this location. The staff is super nice. The only complaint I have is that they often run low on the food I buy for my cat :)

Thea was amazing! Helped me with all my questions. This is one of my favorite stores glad they added her to the team. …

We use the self wash stations here and they are so great! Plus the nice guy working there gave Macy treats after her bath.

Love the dog washing stations and they always have my dog's food. Clerks always love to give treats and pets.

Julie, super friendly and helpful. You can tell she takes pride in her work. This is my new favorite spot!

They have a great self-serve dog washing station. Friendly and helpful staff and good toys.

Staff is always very nice & helpful. Prices are average with good deals. Clean store.

I knew exactly what I wanted, was in a hurry. Got it, paid for it, and out I went.

Was quiet, aisles clean, product easy to find.

Amazing customer service and engagement