Our experience at Refined was fantastic so much so we sent them is email on our experience to them We are writing to you on a very positive note. Recently we invited one of your agents Ian Jesse to come and give us a valuation of our home, we have lived in for 40 years and what a beautiful journey that has taken us on. From the moment Ian walked through our door it has been nothing but a pleasure through out every aspect. He is such a pleasant, caring, and knowledgeable man and has made every part of such an important event and such a huge decision in our life at this time to sell our family home. He guided us through the whole process in such a positive way. It gave us more and more incentive to present our home to the best of our ability ready for selling and Ian always gave positive feedback on everything we did from even the smallest of adjustments to the largest. Ian was so helpful in every way, even suggested to us what to ask about, when looking at other houses we may be interested in purchasing while at open inspections, which we are so grateful for as we haven’t been involved in the real estate world for many years and what a difference that was. His positiveness wore off on us therefor we felt more confident when looking for our new home that we will retire in. We believe due to the way Ian presented himself, his professionalism and knowledge of how to conduct himself during open inspections and communication with interested buyers and communication with us has made this whole journey run seamlessly and be given credit where credit is due. At every moment Ian went above and beyond in every way possible and should be acknowledged for all he has done, and we will be highly recommending him to friends and family if they are looking to buy or sell their property. Once again, we are truly grateful for all Ian’s work, he has done for us and to his support team from Refined. You truly have a treasure in Ian Jesse, and we commend him and acknowledge him in making our selling of our 40-year family home a positive one. We are very happy with the outcome of our sale. Sincerely Cheryl & Stephen

Paid someone to inspect a property on my behalf as they don’t allow rental applications without a physical presence of someone being there. I’m interstate with a newborn and couldn’t fly to view the property so I emailed the property manager to explain and advise I was sending someone. My proxy attended and received a paper application form. Emailed the agent immediately after the proxy inspected the property and sent me a video asking to apply and received no response. Followed it up the following morning and was told they already received four applications so they won’t accept anymore and they don’t take online/email applications anyway. If I knew this in the first place I would have asked my proxy to fill in the paper or not paid someone to go on my behalf in the first place and now the property manager has hidden behind reception to relay information she should have told me in advance of the inspection. I knew the rental market was tough but didn’t realise the agents didn’t care anymore

Felt taken advantage of and misled by Marc as a young first home owner buying a house and land package through Refined Real Estate in June 2020. I was lead to believe my house would be built straight away but after signing my contract, my slab was not poured until May 2021. I was initially told the Builder would want to build my house fast to potentially use it as a display to encourage other buyers and the builder would want to throw in bonuses and upgrades but none of this was the case. I was also led to believe I ‘would be able to do anything I liked to my house’. Marc talked to me about making changes to the floor plan etc. but I later learned I would only be able to make very minor changes and that the development was part of a body corporate, which would’ve been a deal breaker if known. However, myself and about 19 other home owners were not made aware until receiving a phone call from the body corporate in March 2022. 3 years on we we still do not have houses we can live in.

I was about to start my hunt for an agent to sell my home, when I met Victor by chance whilst he was out with his family, finding out he could help me I grabbed a card and decided to give Refined a go (mainly figuring it would save me a lot of ringing around that week). AND I AM VERY THANKFUL I DID! Victor & Gemma from Refined Real Estate did an absolutely amazing job selling my property in Camden Park. Outstanding service and professionalism, nothing was too much trouble; their attention to detail, friendly relaxed professionalism, fantastic communication and enthusiasm in doing all they can to achieve the best possible result for us was second to none! We ended up getting the record price for the suburb! Can’t ask for much more than that!! VERY HAPPY VENDORS! I can not recommend Victor and his team at Refined more highly!!

As a long-time property enthusiast, I've worked with numerous real estate agencies over the years, but my experience with Refined Real Estate has truly set a gold standard. From the outset, their team demonstrated an unmatched level of professionalism, market expertise and customer-centric approach. Their in-depth knowledge of local markets, paired with a cutting-edge digital presence, ensures that both buyers and sellers experience seamless and successful transactions. For anyone searching for an outstanding real estate experience, Refined Real Estate stands head and shoulders above the competition. Their dedication to providing top-tier service shines bright in a crowded marketplace. Highly recommended for anyone keen on an efficient, transparent and refined property journey.

A+ for Communication We met Victor and his team at the first house open - they were "on" and ready; with a welcome approach. Prospective buyers could venture about the property without feeling hurried. Victor was personable, down-to-earth and quietly passionate about real estate. Victor does his clients a great service by knowing the area well and being realistic; whilst aiming to achieve the best outcome. The communication with Victor's office was fast and efficient - all parties moving to make a deal without delay. I would recommend Victor with enthusiasm - especially for a more personalised, boutique experience.

I had an amazing experience working with Rahul Kundu from Refined. From the moment we started house-hunting, he displayed exceptional professionalism and dedication. His extensive knowledge of the local market was evident, as he presented a range of properties that matched my preferences. Throughout the process, Rahul kept me well-informed and promptly addressed any concerns I had. I cannot thank enough for his guidance and expertise. I wholeheartedly recommend him to anyone seeking a reliable and skilled real estate agent. If I ever decide to move again, he will undoubtedly be my first choice!

This is the second time I’ve sold with Refined Real Estate, the first time Gemma & Victor broke the suburb record and the most recent achieved just as awesome result as the first. Nothing is too much trouble. I had moved interstate and they helped maintain the home for opens, recommended trades people and even lent me tables to have a garage sale to sell stuff before I moved. I have recommended them to my friends thinking of selling. If I was to sell in SA again I definitely wouldn’t use anyone else but Refined. If I could give more than 5 stars I would. Thanks guys you’re the best!

Beware! Don't use Darren Crowley's father and his Phillipino wife for cleaning. Because they steal your things. And they steal a lot. I have since then reported to the police. The police told me to warn others in the google review. They said it would spread far and wide. I took their advice and is warning everyone not to use this old and middle aged couple. Things are not only tied to money, they are also bonded to memories. Police also told me to tell the real estate agent as well. So, I am also taking this advice and is posting this message publicly for everyone to be careful.

Don't deal with this agency. They are not refined by any standard. They don't care for people, only for money, money, money. They make easy money by overcharging owners and exploiting tenants, treating them like in the times of feudalism, working very little hours. They have no idea of what 'customer satisfaction' means. My complaints against them were never addressed and my calls never returned. But times are changing. The real estate market is about to experience a big downturn, especially in SA, and they will be soon out of business.

Wow. The efficiency in communication, the professionalism, the quality of work. I would like to take this opportunity to thank Victor, and the Refined team members involved in the selling of my property. You were all very cooperative and most helpful in obtaining buyers to view my home; I was also very pleased with the offers you produced. You worked hard since day one on getting my home on the market and I am just blown away by the final result as it was something I did not think could be achieved. High five!!

Unsure why you have no record of me as we purchased a property through you in 2020 at O'Halloran Hill. Numerous issues were either not disclosed by your representative Marc Olsen, or you did not do due diligence on the reality of the situation when giving us information. A detrimental LMA was not disclosed to us on signing that was required to be as per the documents held with Marion Council, that sees our infrastructure non-compliant. I hope this clarifies the rating.

A lovely person, with skills to match. I can’t say enough about Matt Jacob at Refined. I am thrilled with the selling experience and couldn’t be happier with the final result. Matt is an amazing agent. He is genuine and when he says he wants the best for you he means it. He will take the time to explain what’s happening with no pressure or up-selling. He knows his stuff, he has class and style and he knows how to sell. Strong recommendation from me!

Great experience! I knew that appointing John Silvestri to sell my home meant that it was in good hands. He is totally professional and has an excellent knowledge of the market. But it was his communications that stood out to me. He is especially good at listening and understanding the client’s needs, and establishing rapport quickly. The outcome achieved on my property was way beyond my expectations. Thank you John, you are awesome!

Exceptional result from an exceptional agent. We are so happy to recommend Matt. As well as organising our sale preparation and styling. He then went on to sell our house for an incredible $150,000 more than 2 other comparative properties, with other agents, that sold on the same weekend. Matt's hard work, tenacity and skills achieved us a record result for our area. We would absolutely recommend him to anyone selling.

John recently sold my beachside apartment well above the market price and other recent comparable sales. I was not going to sell unless I received an exceptional price and John managed to achieve this. I knew he has had incredible success with other beachside properties which is why I chose him as my agent and I was not disappointed. In fact I would have John sell any type of property in any area he is that good.

Enrique's expertise in providing invaluable market advice and thorough property information has made all the difference in my real estate journey. What truly sets him apart is his unfailing kindness and friendliness, always going above and beyond to help. It's rare to find such a perfect blend of professionalism and genuine care in the real estate world. Enrique is a gem in this industry!

Matt Jacob - Fabulous Sales Agent! After our land sat for sale for several months with another agent; Matt sold it in 1 week for an extra $23k. He really is excellent to deal with and very very good at what he does. He kept us informed, followed through with his word and he made the whole process seamless. We would highly recommend him. Thank you Matt ! You were an absolute gem :)

Was a good experience buying a property that Marc dealt with. Honest and excellent communication, courteous and professional behavior that made the transactions easy and smooth. Always gave us the information we needed, he researched and found out answers for all the curly questions we had that helped us make decisions with clarity. Highly recommended.

Looking at the property market is hard with everything going these days and understanding the technical language just adds to it how ever after speaking to enrique at refined I feel more confident with my decisions his wealth of knowledge makes understanding everything so easy and I haven't felt pressured into making decisions I'm not confident about

Refined was very professional, and exceeded expectations, the great friendly team of Enrique, Noah & Alexi sold our investment property in a short time frame obtaining higher than we expected price too which was great. Definitely highly recommend using Refined Real Estate - we will be in touch if we decide to sell our own home.

Purchased a dream house and was in the hands of John Silvestri. John negotiated the settlement gaining a most fair result for both the seller and myself as the purchaser. John conducted himself in a friendly, polite and professional way to gain such an outcome and i sincerely thank John and Refined Real Estate accordingly.

I wish to extend my heartfelt appreciation to Mu Xiao for his valuable job done for us, and I would like to take this opportunity to commend the exceptional work undertaken by the team at Refined Real Estate. Your dedication and professionalism have not gone unnoticed, and I am truly thankful for your outstanding efforts.

I couldn't be more satisfied with the service provided by Enrique and the team at Refined Real Estate. From day one, their communication has been exceptional. They consistently keep me updated, ensuring I'm well-informed every step of the way. Their commitment to delivering great service is evident in every interaction.

Sam and Refined help me and my family get an amazing result (whilst in a period of great stress from the unexpected loss of a loved one). Sam managed the whole affair, including organising trade and repair work and achieved a sale price higher than we could have imagined. Very thankful to Sam and the team …

Had a pleasure dealing with Sam from Refined Real Estate. Not only he has extensive knowledge and understanding of the market, he also makes sure his buyers are kept well informed and thrives for the best result possible using his networks, data base and thorough marketing strategy. Highly recommended!

John Silvestri sold my home and achieved the highest possible sale price due to his years of experience and excellent negotiating skills. I don’t think I would have achieved the same sales price with another agent. I highly recommend John as an honest trustworthy and experienced real estate agent.

Enrique at Refined Real Estate has been an absolute gem to work with. His unwavering dedication to promptly addressing all my property-related questions has truly set him apart. I wouldn't entrust the sale of my house to any other brand; Enrique's expertise and commitment are unmatched.

Refined Real Estate were able to sell my commercial property fast and i got the money i asked for and it was settled in a couple of weeks no hassles, nothing complex and very smooth. This type of dedication is very hard to find so i recommend them to anyone selling a property.

My experience with Refined was wonderful! Anything I needed Sam and Sarah were there. They were so attentive, made everything absolutely perfect. My home looked amazing. The attention to detail and professionalism allowed for a result that was more then I thought possible.

As an agent at Refined Real Estate, it’s a privilege being able to work amongst a team who are dedicated and passionate about helping others achieve their property goals. Wether you’re looking at Buying selling or renting Refined Real Estate is the name to trust.

I had the pleasure of working with Chloe from Refined Real Estate as my selling agent, and I couldn't be happier with the results she delivered. Chloe's expertise, dedication, and personalized approach made the selling process incredibly smooth and successful.

Sam is a wonderful part of our Mortgage Broking Hub. He is always ready to go above and beyond to engage with our clients on many levels. He is knowledgeable, professional and a dedicated educator to assist clients in their purchases and sales. Thank you Sam!

Sam and Sarah are fantastic. I felt included in the whole process, at ease and informed. I am so happy with the result achieved. The dedication of the Refined team are second to none and I would highly recommend them to anyone thinking of selling a property.

Victor is passionate about everything he touches, especially Real Estate. Entirely professional and excellent communication - you MUST go here if you are looking for a new property and want to experience the epitome of customer service! Quality all the way!

I couldn’t be more grateful to work at such an incredible agency. My team is amazing! It is not just one chosen agent behind you and the sale of your home, it is the entire team. We will ensure that no stone is left unturned to achieve the maximum for you.

Selling my home was a breeze thanks to Refined Real Estate. From the initial consultation to the closing, Sam and Sarah handled every aspect with professionalism and expertise. I couldn’t be happier with the results and the seamless process they provided.

I’ve had the great pleasure of dealing with Refined Real Estate of recent. They are professional, provide prompt service, attention to detail, always responsive and extremely thorough. I would highly recommend them if you’re considering buying or selling.

Thank you so much Refined Real Estate for making our move to Adelaide CBD so easy! We love it here! You have been so patient in helping us find the perfect location, and have made the entire process a nice experience. We really appreciate all you've done.

Thank you to the team at Refined Real Estate they where able to help me figure out the best way to market my home. They achieved a great price in a short time frame. I was kept updated throughout the process and it all made the experience so much easier.

If you need anything real estate related then make sure you talk to the team at refined and especially Sam, he has a wealth of knowledge and whether your buying or selling you know your in the best hands thanks again Sam for everything. …

Used Refined a few times, Sam and Victor were absolutely wonderful to work with. They were professional, reliable and really care about their clients. Extremely happy with the outcome, Refined definitely exceeded my expectations. Thank you - Lily

I have been looking for a rental property near Linden Park for a few weeks. Of all the application forms handed out to me, the Refined Real Estate form is the best--it is the simplest but contains necessary information. Joanne Pandos really

They are unprofessional, they get your house never look after it and never monitor the rent. Tenant live almost two month with out paying rent and didn’t know till I contact them. When they select tenant they give you wrong info. They send

Throughout the whole selling process, John made sure we were informed through every stage of the campaign. He turned a typically stressful experience into an enjoyable short process, achieving a result significantly higher than expected.

Enrique was informative, professional and open to all our questions in the buying and selling process. Enrique was easily contactable when needed, and kept us in the loop through the whole process. Our end result in value for money, sell

Sam Shoaeeyan was very professional, diligent and knowledgeable and helped us navigate through the daunting process of selling a house in a way that made it a breeze. If you're looking for the best agent in town, Sam is the man …

One of the standout qualities is their responsiveness. Their attentiveness made me feel valued as a client, and I appreciate their dedication to excellent customer service. So happy with the sale of my home! Sarah and Sam were amazing!

Sam, Sarah and the Refined team earned my trust from the start. They were transparent, honest, and always had my best interests at heart. I felt confident throughout the entire process, thanks to their open communication and integrity.

Extremely professional, knowledgeable and responsive. Refined real estate are a fantastic agency to work with, and I would highly recommend working with Sam. He made the process a much easier and his customer service is excellent.

Helen was strongly recommended to me by a friend in private banking. She was diligent, hard-working, communicative, patient and professional. One of the best service professionals I have worked with, I cannot recommend her enough.

The synergy within this team is remarkable. Sarah, Sam and the Refined Team work seamlessly together. Best possible service. Their teamwork, coupled with individual expertise, creates a powerhouse in the real estate industry.

was very impressed and happy with how Sam dealt with me , very helpful with everything and always followed up with any queries and always punctual . I will definitely use Sam as my real estate agent from now on. Well done Sam

Thank you to the team at Refined for the wonderfully personable service when selling our family home. Your attention to detail and dedication to ensuing the best possible result for us was highly commendable!

Enrique was very helpful and answered all of our questions. He is not only knowledgeable in his field but also dedicated to providing top-notch service and support. Thank you Enrique for all your help.

I highly recommend the team at Refined Real Estate, always a positive experience when dealing with Enrique who has helped me achieve my property goals. Always willing to go above and beyond for anyone.

Sam at Refined Real Estate is a top-notch agent! He's knowledgeable, professional, and truly cares about his clients. He made the entire process smooth and stress-free. I highly recommend him!

In all my dealings in real estate over many years I have experienced nothing but professionalism, courtesy and first class service. I would highly recommend Alexi and the team to anyone.

Sam's the man! Great personality, friendly service, attention to detail, professionalism & very knowledgeable. Highly recommend him if you're looking to buy or sell your home …

Ian has been given a difficult task of selling a run down piece of real estate belonging to our parent. The task has been exceptionally handled with unparalleled enthusiasm and

Highly recommended the team at Refined for their high level of professionalism and outstanding service to their clients . They go above and beyond, exceeding our expectations.

You won't be disappointed! Sarah, Sam and the whole Refined team were amazing. We got an amazing result. Our auction was incredible and the whole team was there to support.

My experience with Enrique Bisbal at Refined was wonderful! Anything I needed Enrique was quick to respond. He is so attentive, responsive and made everything easy!

Sam and Sarah exhibited the utmost professionalism. Best Team! I highly recommend their services. I couldn’t be happier with the result. They went above and beyond!

John Silvestri is fantastic realestate agent with excellent communication skills. John has always catered for our needs in a professional and diligent manner

I always contact Chloe Zhao for any property information or interests. She is very professional and friendly when providing feedbacks. Great services!

John Silvestri is a stand out agent always striving for the best results for his client. Would highly recommend him and the whole Refined experience

Paul was very helpful and knowledgeable on property, provided me with everything I needed, will definitely be going back to him in the future!

Highly recommend this company. I bought a property from Alexi Broikos and his team are the best in SA. You won’t go wrong. Give them a try!

The Refined team is always looking out for their clients best interests. They are the most reliable and caring agency in all of Adelaide.

Great real estate company to deal with. Would highly recommend- recently dealt with Sam who was very knowledgable and easy to deal with.

Chloe is such a hard worker! We really appreciate your time and effort you put into not only the seller, but also the buyer. Thank you!

We met Sam who is a smart agent . He put a plan and we succeeded to sell our house in 3 weeks. I recommend him for selling your home.

Amazing agents with great professionalism! In particular Enrique Bisbal has provided exceptional services to my family in the past!

Sam is the man! He was professional, helpful and went out of his way to support me purchase my property. Definitely recommend!

We purchased a wonderful block of land on which we intend to build. John made it so easy and stress free. Highly recommend!

Always a positive experience with Refined Real Estate. Exceptional results, exceptional communication and exceptional team!

Sam is very professional in his work and has a wealth of knowledge and experience. Thanks for being always so helpful.

Refined Real Estate is the best! I have worked with many agents in the past and nothing compares. Sarah and Sam!

John Silvestri is very experienced and a great agent to work with. Highly recommend John and Refined Real Estate

Fantastic Service, Alexi has helped our family with all things real estate for years! Only people I would trust!

At Refined Real Estate we dearly love what we do and are here to help with any buying, selling or renting needs.

Exceeded expectations! Got the deal done quickly to our delight and great to deal with. Would highly recommend.

John Silvestri is a highly motivated and personable agent who work hard for you to achieve amazing results.

Enrique was very helpful with answering questions. Great communication and a high level of professionalism.

Competent and efficient. John Silvestri is a fantastic agent. Well done to the victor and the whole team.

Most hardest working team of agents who care for their clients with outstanding results across Adelaide.

Sam is a true gentleman and great to work with. Highly recommend this man for anyone selling a house.

John is the Guy you wanna see when you are looking to get the best property deals arround adelaide.

John Silvestri was an amazing agent to work with his service was top notch 100% would recommend

Outstanding service and commitment from Enrique his expertise and knowledge is second to none

Amazing team at Refined. Wouldn’t think of selling anywhere else. Alexi is exceptional!!!

Sam is the man He would go above and beyond to sell your house Highly recommend …

Thank you Enrique for assisting on our property needs! You are a helpful young man.

We are very happy with Sam's service & also results exceeded our expectations

Enrique is first class nothing is too much for Enrique you ask he delivers….

Great Service. Great negotiation skills and strategy. Highly recommend!

I bought house from sam for the price that could happen , Thanks sam

Outstanding service, the team at Refined exceeded all expectations.

Rented property with Refined very professional and would recommend.