I am giving this a one star solely on the horrible snow and water in their parking lot on Feb 15th. I realize they are a tenant but they should be concerned about their customers and staff. They should be complaining to the landlord to get after their snow service. You could not even park in the disabled spot today as there was too much snow. With the milder weather some snow had melted and there had to be 6 inches of water in that spot. This pkg lot is always full due to one particular tenant. It should not be allowed that they monopolize the lot. I am a long time regular customer and not happy about this and will call Head Office to complain. Updated March 29 - went to mail a parcel at 1pm and closed for lunch. Cosmetician fills in only to buy stamps. I had to mail it that day so waited sitting on my walker. A long line up started. She tried to help somebody pick up a registered pkg but did not know the system. Why have people cover if they are not trained. Most people take lunch 12-2 pm and do their errands so why close then? While I waited I had to use the 1 washroom. There used to be 2 incl a disabled one. I was told it was broken. The floor was all muddy and paper all over and the garbage overflowing. I spoke to a staff and was told it would not be cleaned til the next day. If I was going straight home I would not have used it. Went to the pharmacy to ask to talk to a mgr. The same staffer came and said the store mgr was at lunch - how convenient. I told her it was disgusting. She said they try to clean it too but that is not their job. This should be looked after by the store mgr to get their cleaning service in. She said she would tell the mgr. Back to the post office and the staffer never even apologized. I have written to Head Office to complain.

This review is solely for the pharmacy within this store. The pharmacist (Willa) is extremely rude and a liar. When we came in to pick up our prescriptions she would not give us the three refills like we always received. Instead she said our doctor personally called her and told her only to give one months worth at time. She told us to contact our doctor and take it up with her if we didn’t believe her. So we did, and our doctor did not have such conversation with Willa. We have email proof of the conversation. The frustration in this is that when all refills are not given at once, the cost of the medication is tripled. So instead of paying a one time fee for three months worth of medication, we need to pay each time we run out. This can be expensive to pay for, but Willa has no regard and makes up lies so she can get the pharmacy it’s dispensing fee and drug fee each time. Needless to say this isn’t the first time we have had problems with this pharmacy. We will be switching pharmacies! Very unprofessional to lie about conversations you had with medical professionals to get your way with a customer. For people working in the drug and medical field, you should be ashamed of yourself for such treatment. Please provide an honest and logical reason as to why you cannot provide all refills at once next time. Don’t make stuff up.

worst amd mkst disrespectful pharmacy i have come across...i was ignored, barely acknowledged. when it was my turn for service one of the 3 ladies working tried ignoring me by taking literally a stack of papers and saying oh shes busy she has to input the information...when all i wanted to do was get information on vaccines and try to book an appointment. one lady completely ignored me , the pharmacist ignored me amd spoke under her breath the entire time. and the front desk cashier lady person, was just soo rude...they were all horrible. ...they did not leave me feeling good about taking the vaccine..... this is not the first bad encounter here also.....but it will be the LAST. Terrible location....terrible service and customer service....this terrible experience happened on thursday october 20th. early - mid afternoon.....

This pharmacy almost had a lawsuit of their hands. They were given all of the correct information from my Doctor and from us (health card information - and they still gave us someone else’s prescription. My daughter is 3 weeks old - had I not checked everything again rather than just going by what they told me - I might have given my baby something her body couldn’t handle. I am absolutely furious. This scares me as we also live in a community where a lot of neighbours have language barriers etc. where they may not have caught a discrepancy in what they were being given. This needs to be addressed higher up as this is peoples’ health that is being put at risk.

The pharmacy staff is rude and unprofessional!! I received an email to book my Pfizer booster shot and immediately clicked the link to find the next available appointment. There were no spots available for the rest of the week and the website said to call the pharmacy directly to book if that was the case. I called to explain the situation and the female pharmacy staff said there were plenty of appointments online and to try again but I tried multiple times with no luck. I asked politely if I could book over the phone per the instructions on the website and she hung up on me. This behaviour is unacceptable especially from a health care professional.

I had visited this post office at 3 different time slots. Everytime I had to wait. All time I see baord saying will be back at so and so time but no one was there at the mentioned time.No punctuality.Especially the young lady.she takes her own luxury time to come back to work, shows such bad attitude like she don't care about the time. Seems like she has her own rules about work timing. She dont even have manners how to talk to customers.First time I saw such rude person at this location. I would rate 0 for their time management and they way they talk to people.

I was at the store on July 27 and there were some promotions going on, I have bought 4 bottles of Avenue (thermal spray water) and am not sure my Be Well card was registered, it was MARJORIE, one of the sales representatives who helped me to have my card registered, she spent almost half an hour to solve the issue and save me lots of money plus the points, her job are so professionally done and she’s so friendly also the rest of staffs are very polite and helpful. I would highly recommend this particular Rexall to the public. Leslie A. Tang

This store does not honour “scanning code of practice”, which is disappointing for large chain in Canada. Terribly disorganized management and staff - and so slow to check out. Their return process at the cash for doing a quick price adjustment that involves managers: three transactions on my credit card just to get a one dollar credit. I would definitely not return to the store

I was told that the order would come after 2 days and someone would follow up on this. I waited for 7 days and no one called. When I went back no one ever placed an order. They were trying to place a new order, how can someone be so careless about a proscription! It could be a matter of life and death. Very poor

Got my booster vaccination shot here. Quick service. However they called me earlier saying there was a power outage and that they’d call me tomorrow. In the end I called them the same day and could go that day. So they could’ve followed up sooner. But in general good experience

Thanks for all the staff who works there, they are super friendly and special thanks to the pharmacist -Michelle who gave me the vaccine shot, this is the first time I didn't feel any pain for having a shot. If possible I would definitely booked her again for next year shot.

I was there Friday bought some chips. They charged wrong price. When I found out they only want refund the difference, but should be free because the under $10 policy. I asked her but she said we are not part of that policy. I mean Canada law don’t apply to REXALL?

The Pharmacists and Staff go the extra distance to take care of you. I ALWAYS trust them for my prescription needs. Thank you for the time you have spent to ensure my needs were addressed. This Pharmacy is worth my loyalty. Thanks, Rexall Team!

I was at the Pharmacy recently and dealt with Chris. Previously have dealt with Willa. All are thr staff are excellent. There are other Drug Stores closer to me, but I go to this location as the service and care are excellent.

My senior parents just went here for their third dose pzifer. The pharmacist was really nice and helpful. They were in and out in no time. They are so accommodating and such great customer service! Highly recommend.

come here to pickup online order, tells me their staff with the key is on break so made me wait 30 mins. Horrible horrible experience, dont do online pickup here. just awful

Always a pleasant experience. No wait lines and always items on sale. The pharmacy is great with their inventory, timelines, and service.

Samuel and Dolly at Canada post desks are so good at what they do. Very good customer care they always exhibit.will always go back.

Worst customer service . Highly NOT RECOMMENDED!! They never pick up calls and told us to come but never opened the door

Most of the times products are unavailable. The staff is pretty much clueless about the products. The store is clean.