Lovely new storage unit, moved us from the old one with no problems! Staff or always very helpful the customer service is great! Colette and Alfie helped us decide on a more appropriate size of storage unit and completed the transition with ease! Amazing staff and great value for money definitely recommend

Very reasonable price and insurance. The staff is very friendly and always happy to help. Especially Alfie, helped me in the record time to book the storage space and also found the van to remove my staff. All of this in 30min. The same day booked the same day moved. Highly recommended.

Been with Safestore since May 2022 and the service has been brilliant. Anytime I have been stuck the staff have always been really helpful. Collette and Alfie are so friendly always have a smile on and take interest in the customers needs. Thank you for all your support guys ❤️

Used a handful of storage units in Birmingham over the years and this one by far my favourite. Staff (notably Jolene!) are very helpful, accomodating and friendly, the facilities were secure, clean, and easy to access and would defo use this unit again!! Thanks!!!

I’ve been at this facility for a couple of years now and everything has been great. Jolene, Collette and Alfie are a fantastic team, always happy to help and very accommodating. The facility is kept very clean, prices are fair, and the licences are very flexible

Overall a very positive experience. I used storage for 8 weeks taking advantage of the 50% discount which made it good value. All interactions with staff by phone and in person were friendly, helpful and professional. The storage units are

Great service, high level of professionalism and excellent customer service. I purchased the Safe Store unit for my housemove and I am more than happy with the service the team provided. I explained the type of room I wanted and the woman

I needed storage very last minute. Called on a Sunday at 11am, Daniel was extremely helpful and managed to find me some storage space that I could use immediately. When I arrived, the woman at reception booked me in very quickly. Paid for

Avoid this branch, good facilities but workers Always trying to take more money from you as they can. from paying weekly by contract, randomly piad monthly (not in contract) then they said after agreeing the cancelling date i could get a

Jolene & Alfie are fantastic, they are both extremely friendly and helpful. The customer service is excellent & there is always someone in reception that is happy to help should you ever need it. Jolene was able to give me a even better

Absolutely incredible customer service called and got storage the SAMEDAY at a very affordable price! Yousef & Leigh were so friendly and extremely helpful! Yousef even helped me load my bay id recommend this storage place to everyone !!

It's clean and functional, and located outside the ulez, so didn't have to pay the charge to drive there. Plenty of different sized units to choose from, decent value, particularly if you only need the space for a short period of time.

Needed to organise storage at the last minute, all done easily over the phone. Dealt with Jolene who helped us with advice as to what size we needed & the costs. The facility is great, easy parking, friendly staff, highly recommend.

It was a pleasure using Safestore Birmingham Middleway. I had no issues and a special thanks to Leigh and Colette for making my stay and exit an easy one. They helped with any questions I had and were really helpful. Thanks guys.

Beautiful new storage facility, nice, clean, fresh & Spacious. Staff are amazing, collette done a smooth job getting us the perfect storage space. Jolene is a very good manager, as are all the staff at this store. Thanks.

Alfie and Jolene offered an amazing service and would definitely recommend them not only are they a storage service but really helped and supported me in my hardest times of life May god bless you both with success

My friend and I were moving house and needed storage very last minute, Alfie was able to help us and made everything very easy and stress free which is exactly what we needed when moving house❤️ Thank you Alfie!!!

Good storage at a very reasonable price. Alfie was very good in providing me with information on check out and a link to make the final payment. I would consider them again for their storage facilities.

I had such a lovely experience. It was very last minute but on the day Jenny really helped me understand everything. The process was very quick and I really had 'VIP' customer service. She was great!

Brilliant customer service. They're always helpful if you give them a call with any questions! Dealt with Colette who was a huge help in recommending an appropriate unit for my items!

Moving can be so stressful but Alfie really made me feel taken care of. I’m so grateful I just randomly walked in that day with a truck load full of my belongings. Thank you so much

I booked storage unit online and had trouble printing the paperwork so they helped with that. They were very friendly and helpful when I arrived. I took out my own insurance

Absolutely amazing costumer service. Jolene went above and beyond to help me in one of the busiest weekends. Thank you for making a stressful moving out day a lot easier!

Brilliant service and the lee who serves me was more than helpful. And another of patience. Well recommended place for storage. At very good prices. And very secure

The staff here are so helpful ! Handy to have 2 4-7 access . Accessable to the city centre and good parking . I would highly recommend anyone to use this safestore

Really clean and well organised. Excellent support from the staff. Opening hours are a little restrictive and you have to ask for the toilets to be unlocked

I am sorry to say that service if middleway store is low because the staff wouldn’t let to use the toilets and behaviour wise some of staff is not good

Absolutely Amazing Jolene, Alfie, Colette and suzie Great staff so helpful been here for over a year would never think of using another storage company

Highly recommended. My belongings were kept nice and safe for months. Best part of my experience was Alfie, always going above and beyond. Thank you!

Collette is a great employee and offers great friendly service, her team are also extremely helpful, very clean facility and professional service

fantastic service from Jolene and Jenny, helped me with my deliveries and always make smile. thank you to Alfie and Colette as well. great store

Collette and her colleague were brilliant. Really made this easy. Very well run, very clean, very dry and safe storage units. And great price.

Alfie and Jollene are a phenomenal team! I received a top service in a friendly and supportive way. Definitive would recommend this outfit!

Friendly staff and extremely helpful with my removal and storage of my belongings. Thank you so much, made my move a lot more easier.

Nice facilities, easy to use and the staff are friendly! 24 hours access nice and secure! Alfie and Jolene were friendly and fun!!

From viewing the storage locker to sign up process in the office awesome and polite is a understatement! Very professional setup!

Alfie at the reception was an absolute legend. His calm and positive presence made me feel at home and he was really helpful.

Really good storage facility, we shopped around and this was the best price in the area. The staff are very helpful too.

Really helpful and a great size unit for our needs. Easy to access, plenty of security and feels very safe. Thank you.

Lovely member of staff Alfie, made the reservation easy for me and ran smooth. Such great service highly recommend.

These guys made a very stressful few days, far less stressful! Excellent customer service and a great price!

Susan. Collette and Alfie are amazing. They are fantastic staff and very helpful with our move in today.

Good storage facility! Easy to sign up, fair prices, very safe and clean storage spaces. Would recommend.

Collette and Alfie are an amazing joy every morning...always happy to help very polite staff members

Collette and Alfie are amazing staff members the rest of the team are great aswell

Jolene was really helpful, easily the cleanest facility we have used too

Collette is lovely and really happy to help. Susie was great too.

Jolene was very helpful and accommodating! Would recommend.

Would definitely use these facilities again and recommend !

Best customer service ever staff are awsome