Samsung Experience Store

209 reviews

Av. Centenário, 2992 - 1º Piso - Loja 149 - Chame-Chame, Salvador - BA, 40140-972, Brazil

www.samsung.com

+5571981090609

About

Samsung Experience Store is a Electronics store located at Av. Centenário, 2992 - 1º Piso - Loja 149 - Chame-Chame, Salvador - BA, 40140-972, Brazil. It has received 209 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday9AM-10PM
Tuesday9AM-10PM
Wednesday1-9PM
Thursday9AM-10PM
Friday9AM-10PM
Saturday9AM-10PM
Sunday9AM-10PM

F.A.Q

Frequently Asked Questions

  • The address of Samsung Experience Store: Av. Centenário, 2992 - 1º Piso - Loja 149 - Chame-Chame, Salvador - BA, 40140-972, Brazil

  • Samsung Experience Store has 4.2 stars from 209 reviews

  • Electronics store

  • "terrible store"

    "I am a long-time customer of the store and I confirm the excellent service provided by the attendants, due to the professionalism and competence with which they treat their clientele, in addition to the good quality of the modern electronics offered in their display"

    "The store and the brand are spectacular, but the service"

    "Terrible service, they give out a contact number and no one answers, they just call and then it goes to the box!! The customer tries to speak but can't, it seems that the attendants don't like answering the phone and the other number which "

    "The store offers the opportunity to see new devices, it has good, patient staff, but it doesn't deliver on what it promises"

Reviews

  • Mark Davies

terrible store. I was lied to that a battery charger was only produced in ROSE so I could buy it, while SILVER was easily available in other stores. Amazing that you can have employees AND a manager lie to get just a small sale. Don't trust this store and buy elsewhere.

  • Osmar Amorim

I am a long-time customer of the store and I confirm the excellent service provided by the attendants, due to the professionalism and competence with which they treat their clientele, in addition to the good quality of the modern electronics offered in their display.

  • Fafi Ferreira

The store and the brand are spectacular, but the service... terrible. I was attended to by employee Danilo, who almost had to beg for an explanation of what was happening with my newly purchased device. The ill will was evident. I left there irritated.

  • Mih

Terrible service, they give out a contact number and no one answers, they just call and then it goes to the box!! The customer tries to speak but can't, it seems that the attendants don't like answering the phone and the other number which

  • Larissa Souza

The store offers the opportunity to see new devices, it has good, patient staff, but it doesn't deliver on what it promises. I bought a product that, according to sellers, was in general stock at the store in the city. THEY ASSURED me that

  • Sean OFlynn

5 star service. From the saleswoman Priscilla to the cashier girl and the technician Miguel. Educated, informed and competent. The technician transferred everything from my old cell phone to the new one. All contacts, photos, applications

  • Amanda Portela

Dishonest store! If possible, run and look for another authorized Samsung store. I bought a film that they claimed was original from Samsung for 150 reais, after less than a week of use it started to peel off on all the edges. I was only

  • Alexandre Souza

The service is good, the prices, I don't know if it's because it's a physical store, but they were relatively high. A 25w base with them was costing around 199.00, it only comes in a bag and looks like it was used. I made the purchase

  • Deia Sell

I'm from Floripa and I was in Salvador when my friend went to buy a cell phone during a promotion that this store in the shopping mall was running. The store took his cell phone to reduce the value of the new one. The service was

  • Israel

Terrible attendance. In fact, I can't even qualify as service when you arrive at a store, have an attendant talking to a customer for a long time and two others behind the counter who see you arrive, but leave you waiting there.

  • Maria Machado

I like latest model TVs. I bought LG OLED 50 INCHES. I THINK IT'S BETTER THAN SAMSUNG. The SAMSUNG washing machine is terrible, the towels turn into floor tiles Hard

  • Ana Trindade

I like shopping at this store. Polite and kind staff. They answer my questions with attention and patience. And I find what I'm looking for most of the time

  • Ledg Serviço & Assessoria

Look, I was surprised by the education and agility in the service and excellent work and congratulations.. Score 10,000, keep it up, God bless you all

  • Maria Joelita

Perfect for anyone who wants to buy a cell phone from this brand, you have all the guidance and technical support to use your device. Grade 10.

  • Ivaney S2

excellent store, good service, good products, good lighting in the store, follows protocols, has alcohol. I highly recommend the store.

  • Francisco Magaldi

Great service. I was offering options until I got the good, beautiful one that was as much as possible in my pocket.

  • RODRIGO HENRIQUE SANTOS

- Manufacturer of powerful screen and camera sensors, I'll be there soon! With faith in God! ❤️❤️❤️❤️❤️❤️❤️

  • Mateus Graham

A lot of bureaucracy for service and absurd prices, smartphones from the Galaxy S line should last longer.

  • Gloria Bandeira

The staff served me well, the store was tidy but unfortunately they do not repair imported devices

  • Angelica Vianna

Good service from the supervisor and store employees, attentive and very helpful! …

  • Maike Moraes

Salespeople stay on top of customers, they know this scares people away but they continue

  • Bergue Rodrigues

Service was very slow, I arrived at the store at 7am, and left at 10pm, terrible service

  • CARCARÁ ZUEIRO - com Déko Mato Grosso

Always very visually attractive and with great products. The question is always PRICES.

  • Carina Tapajós

I only like Samsung devices! I won't exchange it for another brand even if it's free

  • Sarah Lima

Super clean, organized place, there is security to give you the coordinates.

  • Heloisa Torres

It's a spectacular store! Amazing service! Danilo is the perfect salesman

  • sonia

I really liked it, especially the service. Super polite boys and girls.

  • Nilo Trindade

Excellent service provided by the employee Gabriel, I recommend him.

  • DrVileno Delfim

Great place for families at affordable prices... highly recommended

  • Carlos Galassi

The team and your service are the best differentiators!

  • Áurea Pimentel

Wonderful service, Thiago and the seller are very kind

  • Eduardo de Medeiros Netto

Very good, I received very good service.

  • Ticiana Linhares

Excellent service, good discounts

  • Deborah Lopes

I was very well taken care of!

  • Adalton Gomes

Always with Samsung

  • Áurea Pimentel

Excelent reception!

  • augusto cesar Torres

Terrible service.

  • Elzeni Pereira da Silva

Great service

  • TADEU ROCHA

The best

  • Aline Lisboa

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