Purchased an Eversolo A6 Master Edition at the HiFi show, for later delivery. I was a bit late for the current batch but was in line for the next shipment in 4 weeks time. However, a day after the show I got a call to say they had one in stock and was sending it. I am very pleased with the customer service so far. Thank you.

I live in the country Victoria so I did a fair bit of e mailing, The replies to my enqueues were always fast, When I picked up my turn table in Thombury Vince was very helpful and went to some trouble to set up a demo with a set-up like mine . I would recommend them and if I need to update any of my gear I would go to them.

Bought an awesome Sound Bar but my TV would only connect via Blue Tooth so the sound wasnt not at its full potential. Called the Selby hotline and the guy who helped we was a bloody legend!! Who would have thought that the TV needed us to turn ON the HDMI ports!!! Super happy and highly recommend Selby, they are great!

I had a shocking customer service experience at another audio store. Not at Selby, though. Admittedly, I went in dressed like a bum but Vince took the time to show me a range of speakers and was really helpful. I received my new pair of Bowers & Wilkins yesterday. I'd recommend making time to speak to Vince.

Went to Selby Hallam after buying a TV at JB and the sales person trying to talk me into a $$$ VIP candle lit dinner package with a wall mount for seven hundred times the price for a normal bracket (figuratively). Got two wall brackets at a fraction of the cost, no nonsense, helpful service. Recommended.

These guys weren't very helpful at all, to be honest. I had around $900 to spend on a half-decent turntable, but they weren't interested in selling me one. Oh well, their loss, as I went to Radio Parts later that day and got exactly what I was after at $65 less than all of the other resellers.

Needed speakers for my home cinema, when I walked in I was greeted by the staff who are actually well knowledgeable and trained in audio. Walked out with 5 in wall speakers only because they know what they are doing and knew what I needed 10/10 for service will be definitely coming back

was only here for like 10 mins but it had a great aura, the dude doing the shift was also friendly and kind and the whole place was a nice temperature. HOWEVER they had toy story on the tv and i HATE toy story because Buzz Lightyear was the reason i went through 2 divorces in 2019

The team and David in particular were very helpful in the process to secure the correct speaker cables for my system. I have learnt a lot from David, not just in relation to the suitable cables, but across a broader range of hifi systems and applications in general.

Very knowledgeable and helpful team, they take the time to understand your requirements and assist you with the right purchase to suit you're needs. With lots of options set up in store you're able to make an informed decision. Highly recommended.

Great range of TV wall mounts for very reasonable price..Staff are very helpful.. didn't forced to buy anything. Given me the professional opinion..Will definitely recomend and ..they have some good quality sound systems like Sonos and Yamaha..

Great store and excellent range of audio gear. Plus what tops it all are the staff, David (the tall guy) very humble nice chap to chat with, seems to have a genuine care for what you're after and is interested to hear what you have to say.

Honestly… just the most patient and lovely people. I missed out on two subs I really wanted and tried to work out how to work out an alternative as they only had one left. Finally found a second sub at another store across the country. But

I called Selby with an emergency order for in-ceiling speakers that needed to be installed ASAP for settlement in a week. Selby managed to get the speakers I ordered out with Australia Post Express service (after normal daily cut off time)

I can't rate the service and customer care at Selby (Thornbury) more highly. I went in recently to get some speaker wire and was served by Angshu and Vince - who were super friendly, informative and professional. They both took the time to

Great store for good deals in TV mounting brackets and soround sound equipment. Staff is also very friendly and extremely helpful. Best to call them and ask for a product availability.Recomendes to check theiir eBay store for better deals.

I dealt with Vince and Dave from the Thornbury shop. They guided me through the purchase of a very nice set of wired over-ear headphones and a Dragonfly cobalt DAC (OMG, amazing!), then on with the purchase of a budget but very very very

Looking for a set of speakers and dropped in to see what was available. They were extremely helpful and let us compare about 8 options. Excellent advice from the team. Obviously a great depth of knowledge. Purchased an amp as well. Very

I bought 10 fibreglass acoustic treatment panels and it has completely transformed my music studio. I did before and after tests and the results were incredible. Very happy with the advice I received and the product. Highly recommended!!

Highly recommend!!!! David helped us in store and recommended the best wall mount for our tv. David was very knowledgeable, answered all of our questions and was very polite. He went above and beyond to get us what we needed. Fantastic

Bought a Yamaha music cast 50 and then emailed to ask for express post as I need it this week I did advise I will pay for the express post. Joe contacted me and advised he has sent this via express post free of charge from Melbourne to

I Came to the shop on a quiet Tuesday morning ( 11.30am) 31st of October. Not a single person in the store ( apart from myself and the salesperson ). I was after some specific parts for a Turntable rebuild ,and had a list of the

This is kind of paradise. Large variety of almost every AV items - from cables and brackets to streamers and screens. The service is impeccable. I have bought few things from here and never felt dis-satisfied.

What I love about Selby is that it’s not just a selling market place, as in get in get out, they actually love what they do! I went to the Thornbury store to buy a wall mount monitor mount and spoke to

I recently purchased a Phono Pre-amp from Selby in Hallam. Hamish looked after me. I was very impressed with his knowledge and care he took to make sure that I had the correct equipment for my system.

Vince was great in helping me choose a turntable as a gift. He explained what differentiated models and what user experience justified price increases between models. Lovely to shop local for gifts.

Purchased a few times from their website and the experience has been excellent. Overall service and especially communication has been second to none. More businesses need to operate like these guys.

What a fantastic place to shop. The service is fabulous and the delivery end up two days later. They have everything you need in electronics and I’ve been shopping with Selby’s for over 10 years.

Fantastic advice and service. If you're looking to set up a new AV system, I highly recommend speaking to the well trained staff at Selby. You will probably find yourself buying from them too!

Really helpful and welcoming staff. David spent quite a bit of time with me testing a few different speakers out and I went for the Audioengine A2+ (amazing sounding speakers, by the way!).

What an amazing place to buy Hi-fi equipment. Very helpful and knowledgeable staff. I purchased a Polk Audio sub woofer for my system and am really happy with it.

My receiver was delivered very quickly, and service was brilliant. A great example of good customer service and will be shopping here for future purchases.

Meagan was so helpful over the phone! Great service you rarely see anymore! Found what I needed quickly and made the process easy.

I phoned up and ordered an HDMI cable and it was delivered my doorstep in under 2 hours. Fast, friendly service at a good price.

Have ordered from these guys twice now. Great product, pricing and service. Also the turn around time on postage was great also.

Great knowledgeable service. Best price on Yamaha receiver. Ring prior to see if they have what is available online in store.

Received friendly & pleasant service from Nathan. Prices look fairly decent too. Would recommend visiting …

Purchased a tv wall mount. The staff were very helpful and friendly. Thanks …

Very helpful staff and had what I needed in stock. Nice displays in shop.

Helpful knowledgeable staff