ShoeGrab

6809 reviews

4/165 Canterbury Rd, Bankstown NSW 2200, Australia

shoegrab.com.au

+61295022655

About

ShoeGrab is a Shoe store located at 4/165 Canterbury Rd, Bankstown NSW 2200, Australia. It has received 6809 reviews with an average rating of 5.0 stars.

Photos

Hours

Monday10AM-5PM
Tuesday10AM-8PM
Wednesday10AM-5PM
Thursday10AM-5PM
Friday10AM-5PM
Saturday9AM-5PM
Sunday10AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of ShoeGrab: 4/165 Canterbury Rd, Bankstown NSW 2200, Australia

  • ShoeGrab has 5.0 stars from 6809 reviews

  • Shoe store

  • "Great store, well merchandised and displayed! Will be back again! Thanks sal It is good store in my opinion and also they have a good customer services so I really like it and I wish all the best for them and I always want to buy the items for my self from here"

    "The service of the staff is phenomenal"

    "Mona was amazing with her customer service and genuine care about myself and my 3 boys I brought in"

    "Didn’t know about this place till a neighbour told me about them! Great range great service great prices! The guys are helpful and east to get to the location It’s also a local business and no better time than now to support local!!! Would so recommend!"

    "Arrived in the morning to cop a pair of Tiffany OG Tn’s and was greeted by Layla"

Reviews

  • ABBAS HAIDARI

Great store, well merchandised and displayed! Will be back again! Thanks sal It is good store in my opinion and also they have a good customer services so I really like it and I wish all the best for them and I always want to buy the items for my self from here. Abbas Heidari

  • Chade Mawass

The service of the staff is phenomenal. We literally spent 6 hrs in the store and not once did any star member get upset or annoyed, instead they started treating more like friends than customers.. I highly recommend this store A plus service and quality shoes amazing....

  • DRAGS Strbac

Mona was amazing with her customer service and genuine care about myself and my 3 boys I brought in. Mona gave options, different sizes and shapes the boys requested and gave her feedback on what she thought work best. Great experience and we will be back :)

  • Kef Ka

Didn’t know about this place till a neighbour told me about them! Great range great service great prices! The guys are helpful and east to get to the location It’s also a local business and no better time than now to support local!!! Would so recommend!

  • Daniel Lu

Arrived in the morning to cop a pair of Tiffany OG Tn’s and was greeted by Layla. Layla was very polite and greeted me as soon as I entered the store. She provided outstanding customer service. Will definitely be coming back to cop some more shoes!

  • omar Hamze

Wouldn’t go anywhere else!!! Best customer service I’ve ever experienced in my life. The service from deanna, Salam and Sara. Helping me with buying all those amazing shoes and making my life easy. 10/10 will always come back no matter what!!

  • Phayna Taufa

Leila helped me with my shop today & she was fabulous! From finding me get the shoes I wanted, to recommendation on my options & finishing off my purchase. Thank you Leila for the seamless customer service. I’ll be back! Thank you also to

  • Luke Hayes

Great service, friendly and welcoming easy range to navigate and staff are of great assistance and no hassle getting stock from back room... very please would recommend you stop even for a look at their range of clothing and shoes

  • Daniel

Service was great, was greeted by Dee with a big smile as I walked into the store. She helped me pick a shoe and gave me her honest advice on what looked good and what didn’t. Couldn’t be happier with my new white Lacoste’s

  • Mona

The service here was amazing. Very nice staff and very helpful. Absolutely loved it here my first time there and it was amazing. Definitely recommend to anyone and everyone. Will be back again very soon …

  • Katya Maree Kass

shoeGrab Bankstown definitely shop there again. Great range and awesome service. Special thank you to Salma & Atike for their assistance today. Highly recommend buying your new shoes at shoe grab Bankstown.

  • M A

I was assisted by Layla today and received very friendly and efficient customer service. She even helped me set up a shoegrab account to accumulate rewards for my purchase! Will be back for more shoes!

  • Paigelee Taylor

Randa was excellence with customer service and just helping from her own personal opinion which is always nice to have from others. She was lovely to be served from. We look forward to coming back!

  • Arzu Karakoc

SHOUTOUT TO VINCE for the exceptional service. Looking forward to seeing him in Melbourne! He helped me a lot with my purchase and took great care of me. Appreciate the work guys! #melbournefam

  • Sinead Papadimitriou

Today at the Bankstown store, my experience at Shoe Grab was fantastic as I exchanged shoes. Atike, my assistant, went the extra mile, and I truly appreciate her exceptional service. Thank you!

  • Fatma A

Awesome range of shoes and clothing. Great customer serviced, very helpful and patient with the kids deciding what they want. Came back again, very happy with the service Atike was very helpful

  • Jess M

I was served by Paris, fantastic service was so helpful and came to help me straight away! Such an amazing person and love the shoes!! Definitely come and see her you won’t be disappointed!!

  • Hanan Faitrouni

Had a great experience here! Warm greeting as soon as you walk in by the team, had a lovely woman help us decide what we liked best - very happy with our purchase, will be back for more :)

  • Halima Abdallah

Love this place, the staff are amazing and so welcoming. I was served by Atike who was so sweet and patient with my many requests. She took the time to help me find exactly what I wanted.

  • Georgiana Ibrahim

The service here was amazing. Very nice staff and very helpful. Absolutely loved it, my first experience there and it was amazing. Definitely recommend to anyone and everyone. …

  • Irena Erceg

I just wanted to thank Layla for today’s experience as my first experience wasn’t the best … I will definitely be back … She was the sweetest and so helpful thank you once again

  • Kousin Kate

Carsten was very helpful today. He wa great on the phone and looked up products for me. He then recognised me when I came into the store by product enquiry. Great staff member.

  • marian anor

First time shopping there and Mona’s customer service was incredible. Felt really taken care of and was very friendly, welcoming and patient. Will definitely be coming back.

  • eva kamaritis

I came in to browse and Layla’s service was impeccable. From wanting running shoes, she recommended clothes. So now I have a new wardrobe of sassy gym wear. Layla thank you!

  • Rana Younan

She was amazing, very helpful. I’m very difficult with my sizing but she brought me every colour I liked in multiple sizes until I decided on 2 pairs of Yeezys. So lovely

  • Brendon Ma

Atike was extremely helpful with my shopping enquiries. Delivered exceptional customer service, probably one of the best workers there. No cap, Shoegrab give her a raise!

  • AIGA Account

Matt and Vince were super helpful. Walked out with the shoes we’ve been wanting for a while. Finally got our hands on them! All the best for the Melbourne store opening!!

  • Sarah

Experience in shoe grab was amazing Selman helped me and my friend out to pick the perfect shoes also shoes for my sisters birthday gift. Appreciate you guys work!

  • Ali Nasser

Paris was fantastic. I couldn’t decide what to shoes to purchase. She listened to my needs and likes and found the perfect match. Shoegrab was a great experience.

  • Michael Smith

Greeted with kindness and very attentive service. Mona’s service was great! Thank you shoe grab for being all around one of the best shoe stores out.

  • Abdul Elrifai

Amazing customer service, very helpful in choosing sizes and fits your go to store thanks as always Randa was extremely polite and helpful thank you

  • Brenda

The experience was amazing, I was served by the lovely Randa. She provided amazing insights and customer service was lovely. Will be coming back.

  • Lillian Vaivai

We arrived & were immediately welcomed with smiles. Mona’s service was great! She is very friendly, polite and so helpful. Thank you Mona:)

  • elly qima

Customer service was great! The person that helped me was great and so friendly! She was a girl and was so lovely! Enjoyed my experience

  • Ella Greige

my experience here was fantastic, friendly staff, good vibes, very clean store, the workers were amazing. overall an amazing experience

  • Freshta Ghalzai

Amazing staff amazing customer service have been coming back since I found them last year, would definitely give more stars if I could

  • Nicole Dinov

Had another great shopping trip at Shoegrab. Great customer service by Selam, he was super helpful and friendly. Love shopping there.

  • Patrick Markos

Super helpful staff, and very friendly awesome sales and walked out a happy customer. Atike was friendly and will for sure be back

  • Paris Koch

Carsten is the best in the business !! I will always recommend him to anyone. I am very impressed always going above and beyond !!

  • Rania Saleh-moussa

C was amazing! The customer service that was given for my sister and I was beyond helpful! Definitely coming here again! Thanks C

  • Silvana Ibrahim

Today's experience was excellent. I was served by Mona who was both friendly and very helpful. Thank you for your great service!

  • Nikki Dobson

Best service and great styles! Our young guy was a very happy guy after winning the sneakerland giveaway! Thanks so much guys!!

  • Olivia Aleksandra

Mona is extremely helpful, great service from her and definitely coming back to see her for my future purchases. Thank you Mona

  • Mohia Haszeb

Amazing customer service, always friendly and very helpful, quality of their products are absolutely amazing! Highly recommend.

  • Marina Hawi

Thanks Atike and deanna, you two were amazing instore… thanks for the advice and going above and beyond to help me and my boys.

  • Iesha Outour

Randa was an absolute angel, she is an amazing helper, it was such a delightful experience. Complete recognition for her !!!

  • Nada Bouchahine

Mona was a great help in finding me what I’m after and did her best to get me the size I wanted. Very happy with the service

  • Katie Jane

C and Mona were fantastic. Our first experience at shoe grab and it was awesome. Will definitely be back! Thank you guys ☺️

  • David Mercuri

Awesome service from the staff. Took the time to go through the different colourways with me to pick out the perfect gift

  • jashandeep singh

Layla has been great and helped us with our purchase. Always wanna come back because of the best customer service we get!

  • Anthony Melhem

Awesome customer service by Selman. Gave me his professional opinion and made choosing the best shoe as easy as possible.

  • Naomi Frade

Layla provided exceptional service , was very quick and efficient with my exchange! Made the process very easy …

  • Jamie. Boulos10

Great experience. Trouble with checking out female shop attendant sorted out the issues quickly. 10/10 would shop again

  • Samantha Georges

Amazing and quick service the team are amazing! Selman and Diana you guys are amazing thank you so much for your help!

  • samantha kenaan

Layla was welcoming when I entered the store, was super helpful and always had a smile on her face while assisting me.

  • Lauren Putrino

Best customer service ! Very approachable staff! Always someone around when you need them! Great service, great store

  • Sujendra Singh

wry good customer service able to get what we want mona well done very happy for what you serve us today thanks Layla

  • Tahia-jasmynn Soto-lizama

C was really helpful, had great customer service very attentive to his customers. Very satisfied with his work ethic

  • Bianca Giubega

Very helpful and attentive. Amazing customer service. Organised and clean store! Selman you were amazing! Thank you

  • Allan Watson

Very good customer service, helpful to all our needs and everything was met 1000%. Great advice received, locality

  • Roselyn Richmond

The store is incredible. The staff is even more amazing and so helpful. Will definitely recommend coming in store.

  • Georgio Yazbek

Great customer service. I just hoped to see more sizes and a wider range of shoes. But great experience over all.

  • Al Yuksel

Love the range here! Atike was very attentive and helpful. Couldn’t have picked a gift for my wife without her

  • Hussyy

Mona was very nice and extremely helpful. Would love for her to serve us again the next time I come. Good job

  • Girgis Boctor

We are so happy with the frank green and the people here are so nice and helped us a lot We love shoegrab

  • Elizabeth Lawlache

great customer service here. The staff are very helpful and ensure you are able to get the shoe you want.

  • Selim Caliskan

Randa & Deanna were great in assisting us in the purchase of 5 pairs of shoes. Expert advise also given.

  • Layal Jnaidi

Sara greeted and helped me, she was very attentive and respectful. Thanks so much. Will be coming back!

  • Iesha Yatim

Thanks Dee so much, she was so helpful and was able to help us get the right size for our friends gift.

  • winnie Gao

Nice Guy, very politely and good services, provided detail explaining, I have a nice shopping with him.

  • Hanna

Great customer service from Sara and Selmanthank you so much for such a great experience today …

  • Dyana Ayoub

Customer service was amazing couldn’t have been more happy with my purchase most welcoming team !!!!

  • Helen Johnston

Service was brilliant as always, very helpful and friendly. Picked a good day with some great deals.

  • Dolly Abouslaibi

Best customer service highly recommended ten for sure best service from Sleman big thank you …

  • Diana El.mallouhi

Absolutely amazing , mona was really patient as didn't knoe what to get would definitely come back

  • Mariam al ghazi

Amazing service and very friendly and helpful workers. Made my shopping experience very enjoyable.

  • Taylor Harrison

amazing service funny and energetic people, love the playlist and get all my shoes from this store

  • Chantelle Guedes

Amazing service. Carsten and Randa were excellent help and very friendly. Will definitely be back

  • Huda Kasim

Amazing service by Sara, she was super helpful, warm and had great knowledge of what’s trending!

  • Sam Alameddine

Great store with great service. Mona went above and beyond with her service, highly recommend.

  • Dhruv Kumar

Great service from the moment I entered. Attentive and helpful staff. The store looks amazing

  • Wildtobes

Very good looking store, plenty of people ready to provide service and kind environment.

  • Danielle Stowers

Randa was so helpful and friendly. Amazing service as always from the team at Shoe Grab!

  • Tammy Fletcher

The staff were amazing and so helpful with our purchases!! Great quality products here!!

  • Ali Balaghe

Top customer service by Mona in store! Thankyou so much I’ll be coming back for more :)

  • Chriss Costi

Awesome service. Very patient as I am an impatient person but they took good care of me

  • Noah Ziggy

Amazing service she helped me pick very wisely and I got what I wanted thanks by Randa

  • MB7 The attacker

Deanna was so helpful today , Great customer service , will definitely be coming back.

  • Jada Kardsen

Fantastic service. Always with a smile. My second time coming here. Strongly recommend

  • Vicki Flower

Layla was very helpful. Assisted me with everything I needed! Will forever come back

  • Sarah Hayek

Randa was extremely helpful and was so easy to deal with. Great customer service!!!

  • Nadine Bekai

Always a pleasure coming into this store, most exceptional service by Layla today!

  • abdo mouannes

Great customer service, as soon as I walked in the door was greeted and served.

  • sara al massri

amazing customer service. dee was so helpful!! definitely would be coming back

  • Elias Ghadie

Best service you can get from Mona, very friendly and a big smile on her face

  • christopher christodoulou

Amazing customer service. Super helpful and friendly staff 100% coming back!

  • Emily Lindsay

Amazing and friendly service! ☺️ thank you for going above and beyond!

  • Kat Nash

C was the best, looked after us and his service was quick and helpful.

  • Nathália Brós

Great customer service and discounts. C is a nice guy, very attentive

  • Stavros T

fantastic service, made me spend double the amount intended …

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