StorageMart

91 reviews

3401 Broadway Blvd, Kansas City, MO 64111

www.storage-mart.com

+19133826380

About

StorageMart is a Self-storage facility located at 3401 Broadway Blvd, Kansas City, MO 64111. It has received 91 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9:30AM-3:30PM
ThursdayClosed
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of StorageMart: 3401 Broadway Blvd, Kansas City, MO 64111

  • StorageMart has 4.7 stars from 91 reviews

  • Self-storage facility

  • "I really love it specially the Manager Hana she is amazing person her service with smiley face and treats the customers she has a great management personality I own a business it is hard to find good employees like"

    "I have been treated so well by the manager Hannah at StorageMart she listened to my needs and she made accommodation and she always keep me posted and she gave me a great great deal what I needed she observed my needs she shared her concerns and I believe she had went above and Beyond her duties she is the best and I always see her working and to make the place look nice with Landscaping and keeping it clean she is a perfect example of having Pride on her job"

    "This is not a safe place to store your belongings"

    "I had an excellent experience working with Hannah at the 3401 Broadway Storage Mart! She was extremely helpful and accommodating with my move"

    "I’ve been renting a storage locker from Storage Mart on Broadway for 3 years now - having changed unit sizes multiple times and they’ve made it so easy to quickly make changes to my account as my storage needs have changed"

Reviews

  • Mekedem Belete

I really love it specially the Manager Hana she is amazing person her service with smiley face and treats the customers she has a great management personality I own a business it is hard to find good employees like. Also what really amazing about her every time when I come to the property if she not in the office she cleaned the property or check everyone if they ok I remember one day it was very hot outside she come to me asked me if I need water that is she go out of her way to help

  • Ronald Bell

I have been treated so well by the manager Hannah at StorageMart she listened to my needs and she made accommodation and she always keep me posted and she gave me a great great deal what I needed she observed my needs she shared her concerns and I believe she had went above and Beyond her duties she is the best and I always see her working and to make the place look nice with Landscaping and keeping it clean she is a perfect example of having Pride on her job

  • Elizabeth Nussrallah

This is not a safe place to store your belongings. I used this facility while I was moving and within two months of storing my items there was a break in and items were taken from my unit as well as it being ransacked. It turned out that it was another storage unit renter that broke into multiple units. Management was not helpful in reimbursing me for my loss.

  • Shashi Kambhampati

I had an excellent experience working with Hannah at the 3401 Broadway Storage Mart! She was extremely helpful and accommodating with my move. To top it off, she was always smiling and willing to go the extra mile! I would recommend Storage Mart (and Hannah) for all your storage needs

  • Megan Bartusek

I’ve been renting a storage locker from Storage Mart on Broadway for 3 years now - having changed unit sizes multiple times and they’ve made it so easy to quickly make changes to my account as my storage needs have changed. I’ll continue to rent from this place for years to come.

  • Jack Barnhart

Hannah and Rowan have been incredible. When we had extra charges that we didn't know about, Rowan was able to walk us through and credit us back for unnecessary charges. The team at this location has been incredibly attentive and always available when called with an issue.

  • James Farrell

Andre was so calm , helpful and professional. He thoroughly explained my options and the payment and check-in process. I went from first call to moving in in less than two hours. Staff at the facility were also friendly and helpful. Really helped me out when in needed it.

  • Pineville Swallowtail

The staff at Storage Mart on Broadway are amazing. My favorite is Hannah as she saw me struggling moving my stuff in and found me a flat cart to make it easier! I'm used to other people walking by and ignoring me but she really went above and beyond. 10/10

  • Aisha Arij

My dad and I came to storage mart last minute to find quick and easy storage and storage mart came through for us! Rowan was very patient with us and took the time to explain the little details and any questions we had about rent/check-ins/security, etc!

  • Christian Sal

Staff was extremely helpful and attentive. I’m only upset I can give them more than 5 stars! Property manager even brought me water on day was moving out of unit. Grounds are kept clean and well secure! Would definitely use again without hesitation!

  • Sheree Hamilton

I am renting my third unit at this location with storage Mart. Rowan at the Broadway location in Kansas City is exceptional! I could not ask for a better Customer Service! Thank you so much for making this transition easier for me Rowan!

  • Corrie Baptiste

I asked for the largest space because I’m moving from a 3 bedroom house all my stuff couldn’t fit even the customer service representative asked why would they sell you this unit so I had to rent another space on the move day horrible

  • Henry Haake

Called in to inquire about units and got enough information to basically make a decision on the spot. the rep also found discounts and promotions to apply to the unit without me having to request so, which i appreciate very much.

  • Jaden Decker

I talked to Missy and she was so kind and helpful and made sure that I was fully aware of everything and she made the process very smooth and easy!! Most definitely would recommend storage mart!!

  • Heather DeGraffenreid

We worked with Rowan who was absolutely wonderful! He gave us a tour and was very informative about the process and requirements. I'm really happy about our choice to rent a storage unit here.

  • Amy Casey

Both my initial rental experience and my moving out have been very simple. It was also easy to access my unit.Temperature is consistent and they keep up with pest control.A satisfied customer.

  • sydney cervantes

Hannah on Broadway Blvd is truly a delight! She's so helpful and insightful. In my opinion she goes above and beyond and if that store doesn't see her over the top work ethic, they're blind.

  • Lauren Darlington

Hannah is amazing !! She went above and beyond to help us during our move in and out of the storage unit. Excellent communication! Would use again if we weren’t moving out of state.

  • Nancy DuVall

We have had a unit for a few years and would highly recommend the Broadway location. Managers and staff are very nice and helpful. Only moving out because we no longer need a unit.

  • alrightcomputer

Missy was very kind and helpful and provided all necessary info and answered all questions I had. Hannah was also very kind thorough and helpful at the Broadway location.

  • Brad Weddle

Hannah and Storage Mart was extremely helpful and accommodating with all of our needs. I will highly recommend them to anyone looking for safe and secure storage units.

  • James Michael Cheatham

Rowan was professional and great to work with. Came up with nice solution to our storage needs. Go there. Super clean and comfortable. Ask for Rowan!

  • Brad Barr

Hanna is Great!! Very professional & helpful!! If I ever need to rent a storage unit. This is the place. Maintenance is also great. Tim rocks!!

  • shantell jenkins

Had a awesome experience he explained things very well- also let us know about the promotion and deals I saved some money I love that thanks

  • Kathryn Pivak

Rowan has been great. He explained things clearly, answered emails thoroughly and quickly, and took time to show me around. Excellent job!

  • Derrick McKinney

Customer service was anwesome and efficient. Everything was prepared and ready for me. I highly recommend storage mart Thanks Rowan!

  • Rocco King

Kady was awesome. She helped renew my trust with humanity. She saved my storage when all seemed lost. Thank you Storage Mart.

  • Alisha Bayless (Alisha Anne)

Awesome experiences with storage mart. Rowan at the broadway and Hannah are amazing people and customer service advocates!

  • TiffaKnee “CrayCray”

Hannah goes above and beyond for all of my needs! Thank you so much for your help and making my life less stressful!!

  • Jay Wolf

The staff is super helpful and responsive to questions and concerns. The site is also secure and well monitored.

  • eddy mart

Excellent, experience! I got hooked up with the cost and customer service from Ann and Hannah!! Thanks ladies!

  • Tiah Thurston

Rowan was awesome to work with, very kind, and patient! Definitely would recommend these services to a friend.

  • Christopher Scott

Hannah is an amazing manager at the Broadway location, and just a great place clean place and safe place to go

  • Graham Long

Hannah is fantastic! She made the check in process so easy and welcoming. Place is super safe and secure too

  • K&A INC. rhoades

AMAZING MANAGER AT THE KANSAS CITY MO location. Bet storage I have ever been to. Will RECOMMEND TO ITHERS

  • Eric Rovenstine

Hannah helped me, even though I was going to rent a unit at another location. She went ABOVE and BEYOND!

  • Paula Griffin

Quick n easy.... Rowen was informative and very helpful. Got my unit within 10mins.... Thanks …

  • jon jones

Rowan was a great customer service agent quick and simple pointed me to website for better price

  • 4 kidz 1 Mom (Monet)

Thank you Tim for all your assistance I really appreciate your help and knowledge of the units.

  • Bryan M

Rowan, at the Broadway & 35th street facility was extremely helpful. Great customer service.

  • Stephanie Heard

This was a bad experience. The had roaches they could have came from the person before me.

  • Amy Acklin

Wasnt quite sure if I was going to like this storage but it turned out to be great.

  • Tyler Rovenstine

Rowan was very helpful and pleasant. It was a quick and easy set up for my space.

  • brian zimmerman

Jason assisted with my questions and was able to coordinate my request. Thank you

  • David Wiley

Rowan, the site manager, is very helpful easy to work with and knowledgeable.

  • Steven Somervell

The guy that works there is very helpful and quick to get your storage ready.

  • David Schenk

John was super helpful and professional with his service. Thanks so much

  • Alex Bloodwortth

Hannah was great. Super helpful and quite flexible. Highly recomend here

  • damesha cook

Rowing was great. Great communication and very fast :) thank you!!!

  • Erin Plaza

Hannah is amazing! Great customer service and very professional.

  • Carlton Strother

Pleasant clean place Customer service is outstanding with Hannah

  • Andrea Bailey

Great customer service. Fast and explained details clearly

  • B P

Best managed storage facility possible. Great experience.

  • Breckin

Katie and Hannah were super helpful and kind. Thank you!

  • Devon Gorajewski

Hannah was very helpful in getting me the correct unit.

  • Kurt Anderson

Easy, efficient, and economical. 5/5 would recommend.

  • Jason Taylor

Hanna is top notch. Storage Mart is the place to go.

  • Lindsey Jarrett

Rowan was super helpful at check in. Great service!

  • Tyler McCallister

Great experience with StorageMart customer service.

  • Calliie Javaid

Hard to find your storage unit. A lot of walking.

  • terry finch

Very clean and explain all information clearly.

  • Carmalita Brown

The management team on 39th Street is the best

  • keenan brown

Hannah was incredible thanks for everything!

  • Jessi Green

Rowan is wonderful! Very helpful and kind.

  • jamal butler

Great company with great costumer service.

  • DeAntrea McGowin

This worker is as a great helper.

  • Rachel Brown

Hannah was more than helpful!

  • Naron Rollins

Rowan was exceptional! 10/10

  • Jeff Ayers

Friendly and informative.

  • Annemarie Roy

Clean easily accessible

  • Kinna Beatz

Thank you ms lenette

  • Tim DeGraffenreid

Rowan was amazing!

  • Darrius Wilson

Gr8 service again

  • Kylie Baby

Quick and easy

  • Bashlife Bookie

Good people

  • Jon Ulasien

Great help!

  • Mike Parker

Good stuff

  • Elizabeth Thomas
  • Dereck Wilson
  • Tay Tay
  • Colin Schramm
  • iAM NASIR
  • Anthony James
  • Brooke Byers
  • Margo Colbert
  • chad keever
  • Kane Bailey
  • Shea Baynes
  • Jeremy H

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