Was told item was being held till following day. But when I arrived to collect it. I was rudely told it had been sold. Shockingly rude staff member. I can only presume David is annoyed he doesn't get paid enough to get sunday off. If he'd spoke to me like that outside the shop it would have been a very different outcome.

Prices are OK at best unless on clearance. Staff are variable, some can be very helpful if you can find them. Others are clearly not invested. Quality of the shop brand goods is pretty average with a few exceptions. As long as you know what you are buying and wait for sales it's OK.

I was after the hp30 oil on sale but it was out of stock , I couldn’t buy it , no other shop could deliver it to this location and they said click an collect was out of option , went there today after the sale and it’s fully stocked again for the full rrp price , what a joke

They mixed the wrong paint colour for me, despite me providing the correct code. I followed their advice to keep layering it and it was absolutely still wrong. So I took the cans back in, showed a mountain of evidence that I was correct and

The manager of the Supercheap Auto Hectorville is disgraceful. She's rude and very icy to the customers. The people she hire don't care about customer service. I walked out the door whilst one of her employees was on the floor on her phone,

Very disappointed in the service here when I went to purchase seat covers. Floor staff replied with "I am too busy" to help with what I wanted. As it happened, what I bought was incorrect and I have had a terrible experience that could have

Happened to come across the path of Michael W who was more than helpful and very well versed on a range of products and options. Took the stress out of purchasing and guided me based on personal experiences that felt genuine and passionate

My experiences at your chain of stores has been really good but you get a fail for standing down your worker for stopping a female thief with a pram. If this man isn’t reinstated with a raise and an apology I will take my business to your

Returned to this store today as I needed something simple quickly on the way home. Staff just as rude as before, turned up at 5.27pm (according to my phone) and was greeted as I walked in by "we are closed", although the door was open, I

normally they've been fine, but I ordered a bearing & hub assembly together a month and a half ago, after a week they told me that they actually didn't have the part I ordered but they could give me a part from another car that could fit

David was more than helpful with my new dash cam I can’t praise the service enough, have shopped here heaps for my business needs, they always have stock and the service is fast and efficient. Definitely will keep coming back.

The staff at this store are always friendly and willing to help. If they don’t know an answer to a query, they find out for you. Nice store, well stocked. Staff are happy to price match competitors. Pop in and say “Hi!”

Can't complain much the people were friendly and helped me to find the exact part I was looking far. Since there were only three people in the store the store person was very apologetic and courteous.

Been buying stuff from here for about 4 years. Friendly and knowledgeable staff. Only problem I encountered was having same product category in two different locations after introducing new layout

Got a battery replaced recently. Very friendly and helpful staff. It was a busy Saturday so the fitting took a little bit of time, but no complaints. Cheers to the guy who did the fitting …

Bad Experience dealing with Kerrie, she doesn't hold product knowledge and neither understand the warranty from specific product, also managing conflicts if quite hard for her.

The salesman on the floor was absolutely useless, was not helpful, obviously did not want to be there and should not have a job working for a great business like Supercheap.

Very bad experience with aggressive staff member Amy (the manager I assume). She is in serious need of customer service training. I will not be back that's for sure.

Today it was a great experience with the management staff on board. Particularly the Lady with the short dark hair ( Mohawk) and the Male with the dark hair.

Useless, under-resourced and understaffed. Their staff do not know a thing about vehicles or parts. They could also get training on proper customers service.

I don't really leave reviews often, but this place was exceptional. Amazing customer service. I had no clue how to put headlights/ windscreen wipers

Had bad experience dealing with female staff at the counter today 8/6/2023 around 1315 otherwise rest of the staff was very helpful and friendly.

Generally good experience but have had a problem with a rather rude male employee in the past, I didn't see him on my last visit.

Staff are polite and very helpful. Customer service is key, it makes the shopping experience all the more important.

Very nice and friendly customer service. Thanks Tom for his kindness and help to find the right parts and tools.

Friendly and helpful staff who greet you with a smile and make sure you get what you need for your car.

Very knowledgeable and helpful staff, particularly a chap called Dylan who really knows his stuff.

The product was great and the price was also reasonable. I would recommend it to everyone

Friendly, quick to ask you if help is needed. They point you in the right direction.

These guys are really sweet and know their stuff. Thankyou so much. …

Good place to shop and get what you need when you need it with ease.

Had call from store manager to get things solve nice and quick.

Excellent Store organized with proper racks and categories

Fantastic, helpful & knowledgeable service. Well done guys

Great showroom, helpful staff and wide range of products.

Got the product I needed and used the rest of my credit

Got wipers refills. Georgie was super helpful

Friendly pleasant place to shop nice staff

Friendly and helpful staff - great deals.

Great service from Mark and Matt.