The one star is because they did a beautiful job on my mother-in law's body. Otherwise, every other aspect of the experience was horrible. First when going to the funeral home to view the body before visitors came, there was an unnecessary wait. Then when the family was able to view the body, there were strangers running in and out of the room where my mother-in-law was because they could not find their loved one. Suggestion: put the names of the deceased on the door of where they lay. This could be done by purchasing holders that you may slide the names of the deceased in the slot then remove it with each body. Second, it was almost like you guys were running an assembly line...families were everywhere WHILE a funeral was going on. How insensitive that was to the family whose funeral was in progress. Im not going to mention how disappointing it was when we arrived at the funeral home for the funeral service of my mother-in-law. Still people were everywhere and we had to wait for the services to start. Lastly, your staff is as unprofessional as they come when it comes to this type of service. Now, Mr. Broady I have seen much better from you guys. I was even considering making sure that you guys handle my arrangements as we have been using Lewis & Wright for my family for years. I know that this is a business like any other business but, this weekend it seemed as though you were herding cattle. I just wished her memorial service would have memorialized the woman she was, and that was that of a Queen. She was very kind, compassionate and loving. Sincerely, Sharon Thomas (daughter-in law of Shelia Hollingsworth)

I just had the worst experience ever with an associate at Terrell Broady Funeral service. I am honestly in disbelief on how I was treated and in the manner in which the associate spoke to me. She was extremely rude and dismissive. I called to inquire about the cremation service for my father in law we went through Legacy Funeral service and they referred us to Terrell Broady Funeral home, the associate literally told me she doesn't like working with Legacy Funeral service and she told Mr. Terrell not to work with them and she doesn't want anything to do with it and to leave her out of it and she hung up in my face. Not once did I raise my voice, or become disrespectful towards her in anyway. I simply wanted an understanding in regards to the process of cremating my father in law, he's been at their facility for a week. We are trying to make plans for a memorial service and we do not have any answers and we are in the dark. This ordeal is extremely traumatizing. My husband lost his father to untimely death and all he wants to do is carry out his father's wishes of being cremated and giving him a beautiful memorial and to have that associate treat us as if my father in law is just another dead body and they really don't care is extremely heat breaking and adds to our grief and at this point we feel powerless. Update 6/20: I picked up my Father in law's cremains today and the owner Mr.Broady gifted us a beautiful Bible and an additional Rock Urn. He was very nice and gracious to us after the unfortunate incident with one of his associates.

Terrell Broady & Staff recently done a very last minute funeral service for my family. They were very comforting, patient, professional & understanding. Mr. Broady shared the Word of God with us while going through the planning process & it spoke volumes to us. It was truly a peaceful, blessing working with them. They took what was already hard to believe or deal with & made our load a little lighter. I'm forever grateful to them for the wisdom, grace, love, understanding, patience & professionalism they displayed. One of the staff members walked me through the process of the slideshow & pictures for the program. It seems small but I was overwhelmed & emotional. She sat there with me until we got it fixed. Even when I realized I forgot one picture they allowed me to fix it at the very last minute before printing.

I was so hurt how my husband's burial was the grave was horrible he told me it was nice I specifically told him I didn't want my husband be in a states cemetery he said it was nothing like that so we got there I hurt so badly it just made me feel like I was throwing my husband in the woods I wouldn't want nobody to put there love one there and the obituary was missing some our kids they didn't put his father in there it was crazy everyone got lost going to the burial so upset his funeral was 8500 I don't think it was worth it I went to view his body they added Xtra clothes to him without speaking to me I asked them to take that off him bad experience.

They did a great job with my mom. She passed away at home. From the time Terrell himself picked her up to the repast, they were professional and caring. What was impressive to me is Terrell never wrote down my request for my mom's services and her appearance. I made very detailed instructions and when I saw her, it was all done. She was perfect. His wife, Byretta was friendly and helpful too. Honestly, I am not looking for a time to need their services. Yet, when it is needed, it's good to know I was in good hands

Very disappointed! Done a Lousy job on my Mother. I feel like they are overwhelmed with business and the bodies and family suffer due to them being overwhelmed. This use to be a good funeral home. Update: if you use this funeral record every conversation because later they will add charges for things that were initially quoted in the package cost.or they will not give you what you paid for. This is sickening that a funeral home would prey on the grieving.

One of the nicest place for Homegoing services and Mr.Broady and his staff are very helpful in providing outstanding service and help the community. I have been inspired by the treatment that he can provide in the deepest way to prove his service in the worst part of our lives when we lose our loved one. He is also a minister and he speaks so respectful.

There are no reviews that is great enough for Terrell Brody funeral Home from the moment that we walked in we felt welcome treated us with respect And Kindness. .He comforted us an assure us he would help us. He gave us comfort in our grief Thank you The Abernathy family and helped us through this tragedy not to mention his work Is amazing he

We were told the day of the funeral that the day was changed to the next day. There was so much family from out of town they were forced to make it work. They took us in a limo to KFC due to traffic. With the person dying being my mother's mother the worse then they did was panic us about the funeral DATE being mixed up ?

The service that was preformed was good. But the lack of communication with family was terrible. The time was switched five times. And three was done the day of service. Without notification to my family. We all felt rushed and pushed out for another family's funeral behind us. Unprofessional we felt. And unorganized.

This funeral home is the best place to take family or anyone to because they are always polite and always makes the deceased look so good . I have had a lot of family and friends at this funeral home and I appreciate what they do to take care of the family of the deceased. I would recommend them anytime.

Terrell Broady did an amazing job wish I could give them a 10. They were professional, kind, genuine and compassionate. They were on top of everything. We didn't have to worry about anything. It was a very difficult time for my family. Everything was beautiful and went perfect. I highly recommend them.

I used Them for My Beautiful Daughter they Did Amazing Job with her They was so Nice And Helpful They Picked up Me an my Family for the Service. And picked up for the repast and took us home the whole time they were Wonderful the whole time as we laid my Baby to Rest RIP Baby Girl Mom love u …

The Broady Funeral Home is a cut above the best this year he and his staff conducted at least six funerals in this year alone for some of my family members and dearest friends. If I could I would have twenty more stars placed in his ratings. Bless you and thank you Rev. Rev. Mathis

Terrell Broady is awesome. But staff is incompetent, disorganized, rude, lazy, & should not be in any kind of customer service work point blank. For crying out loud you work with families who have lost a family member. Its disgusting how they act and should be ashamed.

The family is always dropped off at the repast unless u reserve a 3rd party limousine service... Ive never done any business with this funeral home but I bet the young man who said he wouldn't recommend them didn't pay a dime for any arrangements..

They double booked a funeral the day of my grandmothers funeral and claimed that they needed the limousine for another funeral and dropped us off at the church for the repast and left. I do not recommend this funeral home.

They treated us like family, when they funeralized my father back in March, 2005. Still til today, when we see each other, no matter where it is The Broady's speak, hug & ask about our family, that's love, & respect!!

They were late to pick my family up for my moms funeral order two limo they only brought one the other limo went to another address spell my mom name wrong they were just so unprofessional i will never use them again

They did great on my son’s body but the financial team is horrible I filed the policy and they never submitted it and every time you call they only say can we call you back......cheaper isn’t always better

We are having trouble receiving a death certificate from this funeral home. We need it to access her benefits. They are giving us the run around. They have already buried my sister.

Thank you , Terrell Broady Funeral Home and staff, you all were friendly and done a great job . From The Mississippi Family of Tommie Jean Dickson

My experience was not good. I felt rushed as though another family was more important. Not good communication either.

Besides they have to deal with the death of people with no insurance they be so busy. They are really awsome.

Excellent work. Terrell Broady is the place to go unfortunately though--for a final send off.

They show so much love and comfort to the families thanks alot for your services …

I had the pleasure of using Terrell Broady Funeral Home for my Husband and Brother

They did a great job with my mother's arrangements. Highly Recommended.

Mr. Broady and staff delivered excellent service! Highly recommended

Terell has always went above and beyond for familys

They are so respectful and caring …

It was good under the circumstances

Worst funeral home ever!!

Beautiful facility

Superior!