The Brick

4881 reviews

1065 St James St, Winnipeg, MB R3H 0K6, Canada

www.thebrick.com

+12047886500

About

The Brick is a Furniture store located at 1065 St James St, Winnipeg, MB R3H 0K6, Canada. It has received 4881 reviews with an average rating of 4.7 stars.

Photos

Hours

Monday10AM-9PM
Tuesday10AM-9PM
Wednesday10AM-9PM
Thursday10AM-9PM
Friday10AM-7PM
Saturday11AM-6PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of The Brick: 1065 St James St, Winnipeg, MB R3H 0K6, Canada

  • The Brick has 4.7 stars from 4881 reviews

  • Furniture store

  • "I recently had the pleasure of meeting Harry at the St"

    "Title: Excellent Service from Pushkar at The Brick! Rating: ⭐⭐⭐⭐⭐ My recent visit to The Brick was made exceptional by the fantastic assistance provided by Pushkar"

    "Great experience! Great customer service! Great inventory! Great sales! Recently was looking for a new couch and love seat"

    "I was looking at buying a few pieces of furniture for my new home"

    "If you have waiting for the delivery when you buy the product simply forget"

Reviews

  • Cheryl Matthews

I recently had the pleasure of meeting Harry at the St. James Street, Winnipeg location. He’s an extraordinary furniture sales rep who surpassed all my expectations. From the moment I walked into the showroom his warm and welcoming manner made me feel immediately at ease. He took the time to listen attentively to my preferences, style, and budget, demonstrating a deep understanding of my needs. His professionalism and genuine interest in finding the perfect furniture pieces and prices for me were truly remarkable. Not only did he provide expert guidance, but he also went above and beyond to ensure my complete satisfaction. He meticulously explained the features and benefits of different furniture options, offering valuable advice on durability, functionality, and style. His attention to detail was exceptional, ensuring that I made informed decisions that would suit my lifestyle. I am now the proud owner of stunning furniture that has transformed my living space into the comfort and style I was looking for. His unwavering commitment to customer satisfaction have left an indelible impression on me. Without a doubt, Harry is a valuable asset to the furniture industry.Thanks Harry, for a great shopping experience!

  • Akriti Sharma

Title: Excellent Service from Pushkar at The Brick! Rating: ⭐⭐⭐⭐⭐ My recent visit to The Brick was made exceptional by the fantastic assistance provided by Pushkar. We were on the hunt for a new mattress and table, and Pushkar's expertise and professionalism truly stood out. He patiently listened to our preferences, asked insightful questions, and guided us to the perfect mattress and table that matched our needs and budget. His knowledge about the products was impressive, and he went above and beyond to ensure we made the right choices. Pushkar's friendly demeanor and willingness to accommodate our requests made the entire shopping experience enjoyable and stress-free. We left The Brick feeling confident in our purchases, all thanks to his excellent service. I highly recommend visiting The Brick and seeking out Pushkar's assistance for all your furniture needs. You won't be disappointed with the outstanding customer service he provides!

  • ChrisR

Great experience! Great customer service! Great inventory! Great sales! Recently was looking for a new couch and love seat. Went to different furniture stores to find the best deals and honestly I always go back to The Brick! They always price match, they already had a tent sale, and they were able to give me another discount and deal on top of the sale they were already having! Customer service was great! I worked with Nick C in furniture sales and he showed me all the different options and he was patient to work with me and my family and got what were were looking for with no pressure. If you’re looking for a deal and great furniture go see Nick C!! He’ll take care of you and find you a good deal. Looking back I made all my major furniture purchases at the Brick - fridge and stove, washer and dryer, and now my love seat and couch! Really pleased with my experience overall.

  • Ann Marshall

I was looking at buying a few pieces of furniture for my new home. Bob was terrific showed me many great options with no pressure. I returned several times to add to my list of purchases to be delivered . When delivery day came the two young fellows were AMAZING . Dally and Shy were terrific. They did no damage and set up a few items for me. Of course it was the hottest day of the month too. Great customer service, they explained everything with regards to me checking out the product. I will definitely go back to the Brick on St.James to see Bob and hopefully get those same two young fellows for delivery. Highly recommend this LOCATION. I have been to many furniture stores before and this was the best experience yet. Items purchased 2 queen beds, and bed frames, 1 double bed, sofa, dining table set , lamp. Way to go ...!! One happy Customer..!!

  • David Gregório Garcia

If you have waiting for the delivery when you buy the product simply forget. I write this complaint to express my dissatisfaction with the delivery service of a product I recently purchased which they just delivered it after one month and half. Although the shopping experience and the seller’s service were positive, the delivery did not meet my expectations. I paid for the delivery service with the expectation of being able to choose the date and time of delivery, but I was informed by SMS that the delivery would be a courtesy and that I could not choose. Also, the delivery date had to be changed to a Sunday, which is our rest day, which was inconvenient. I would like to stress the importance of reliable and flexible delivery for customer satisfaction and that was why we paid. I hope you can find a solution to avoid similar problems in the future.

  • Jaira Labelle

Karan was super helpful to us today!!! We came in and he helped us right away. He was able to work with our budget and was super diligent with all the request we had. We told him what our budget was and was super willing to work with it and that was something that we really appreciated. We also appreciated the fact that he wasn’t super pushy and so salesyyy and just wanted to help and get us exactly what we needed. Ola was super attentive as well with setting up our account and making sure that everything was taken care of. Ola was also so so nice and super funny. The team at the Brick by Polo Park was so awesome. We ended up purchasing a king mattress and a couch sectional. Would recommend and ask for these 2 for sure!!

  • ASECON QUITO

I recently had the pleasure of shopping for furniture at The Brick, and I must say that the experience was awesome, thanks to the outstanding service provided by one of their saleswomen. From the moment I walked into the store, I was warmly greeted by Divij Shukla, who demosntrated a genuine passion for her job. What immediately struck me was her extensive knowledge of the products in the store. She was able to answer all of my questions with ease, providing detailed information about materials and design options. If you're seeking not only beautiful furniture but also a shopping experience filled with positive vibes, seek out Divij, she provides exceptional service and a joy to interact with. Thank You!

  • Rebecca Kyca

Roy greeted us immediately when we walked in and from that moment on our experience was absolutely fantastic! He was kind, courteous, knowledgable and honest which made us feel comfortable and excited to make a purchase at The Brick. He showed us a few sectional sleepers and saved the best for last which we ended up eagerly purchasing! He made sure we got the best value for our dollar and when it came to setting up a payment option he was very detailed and made sure we understood everything. It is because of Roy that we are looking forward to more future purchases at The Brick, and we plan to request his expertise every time! Thank you Roy, it was an absolute pleasure!

  • Sonia R

Walked in with a bad back and in need of a new mattress. Rosalie took me to the exact mattress I needed (which was on sale) and got me out of the store within 20 minutes. Delivery and follow up service was amazing. Thanks for the great service, Rosalie! Update on my review. I made the wrong choice and needed to exchange my mattress. Rosalie did that for me without any problems and came in on her day off to ensure my delivery would be there when expected. Honestly, she provided the best customer service I have received in a very long time. I’ll be coming back to her for any furniture needs I have. Thanks so much for getting me in my perfect bed!

  • The true champion of all

I ordered a washing machine from the Brick. It kept getting delayed, I called one evening and the girl was unhelpful. Decided to email the Brick and I got in contact with Ola. Ola let me know where I stood and what I could do to try and get something similar sooner. Ola did all the work I just had to pick, then Ola got me the soonest delivery date possible. Ola even noticed I needed new hoses that would have prevented the install if it was missed. Ola really did fix a situation where I was thinking of cancelling my order and going somewhere else. I give 4 stars because clearly the staff for the Brick are not all Ola, but should be.

  • Chantal DeGagne

I came into the Brick looking for a specific fridge and dishwasher. I was met by a friendly and efficient sales person named Money. He listened to what I wanted and did not try to upsell me on products I was not interested in. We discussed the pros and cons of a few dishwasher models and his honesty and transparency with the selections was refreshing. He was very quick to process my order and his communication of all the information for financing and deliver was clear and comprehensive. He was a fantastic person to deal with from the moment I walked in. I would highly recommend seeking him out, he is very competent and friendly!

  • Orel Kiazyk

Pedro did a fantastic job for us! Super knowledgeable and so calm as we kept asking question after question. When it came down to two choices after getting to the right colour, our final choice was not in stock at the store nor in Winnipeg; but he found it in Calgary. We were given choices for warranty and delivery, made our decisions, and paid the bill. We were able to get right of refusal, if it was not a good seat. WOW! Definitely satisfied with our purchase and your product. We walked out and were still talking about the purchase most of the way home! Thank- you Pedro and kudos to the BRICK!! Wendy Smith.

  • Laurie Boulard

Update. Tina had told me that if I paid off my purchase in a month I would receive a percentage back she left out that it would be store credit. She also said she would call me in about a month when they have their one day VIP sale and refund me the difference between what I paid and the VIP sale price. It’s been almost 3 months and haven’t heard from her. They tell you whatever will complete the sale. Not impressed at all and will not be shopping there again. Tina was amazing!!! Made shopping for 2 beds so simple. Very knowledgeable and helpful Had a great experience

  • Roksana Jedynak

I had a wonderful experience at The Brick when my mother and I visited to look for furniture. We were warmly greeted by Navneet Sadhu, who was incredibly courteous and respectful. Unlike the usual sales pressure, she introduced herself and allowed us the space to explore. When we had questions, she was readily available and provided helpful assistance. We ultimately purchased four pieces at a fantastic price. Navneet's kindness and honesty made our shopping experience truly enjoyable. I highly recommend her for all your furniture needs! Thank you so so much.

  • Leonafontaine

Today I went to the Brick on St.James Street to buy a brand new bed and frame. I entered the doors and was immediately greeted by James. He asked me what I was looking for and I told him I need a new bed as I haven't bought one in over twenty years. He guided me to the beds and I tested six -seven different ones until I found the right one. He was professional in every step of looking, testing, and purchasing. He guided me to find the right one and because it was Black Friday I received a very sweet deal. Thank you James for making my purchase easy. Leona

  • Manuel Ramos

Friendly, accommodating and excellent customer service. Pawan was so professional and really accommodating as what we specifically needs, after showing and explaining so many options, she gave us time and freedom to decide, I thought this is so important. One thing to improve, the guys in charge in assisting us to load the item to our car were in a hurry, asked for a cardboard to protect my car, they said The Bricks has no cardboard, I don’t think this is true, something for you to think of and improve, still part of your service. Thanks

  • Sofiya Kreftsun

We were at the store looking for sectional. Navneet took us under her wing and walked us through the store explaining and showing and offering choices. She took a time to look into options and stock, explained the payment plan and delivery options. She made all the difference for me! Calm and knowledgeable, she created the great atmosphere. The process went smooth and quick. I would absolutely recommend store and this young lady. Great choices and great people and reasonable prices!!! Thank you for the great experience.

  • Flower Rewolf

This was by far the best shopping experience I've ever had. The staff were all so friendly, offered drinks, gave my son a balloon, a stuffed animal, had events going on inside for kids, and free hot dogs out side! The staff were knowledgeable and I was surprised how quick and smooth everything was. The staff got us a deal, as well as told us about upcoming sale events since we are looking to buy a couch. I am super pleased and would give an extra star if I could just to emphasize the good experience that I had here.

  • Dina Mostafa

St. James Location- this was a great shopping experience, the staff were extremely friendly which allowed for everything to go smoothly. There was great variety and deals and the staff were more than happy to point you in the right direction. James gave us an amazing service with great deals for mattress and a coffee table. He went above and beyond especially being patient as I kept changing my mind. He was also extremely accommodating for the delivery service timing and price. Thank you so much James.

  • J. Boz

A big shout out to Mark Maxwell! This gentleman knows customer service exceptionally well as soon as I spoke with him I could tell he was very experienced in PR skills. Easy to speak with, listens to your issues, keeps a common sense approach and understands how to resolve customer product issues very well. Highly recommend the brick when it comes to customer service and being looked after as a well respected customer! Thats why I purchase all my appliances at the brick! Thanks again Mark!

  • Mackenzie Packo-Mink

I checked out The Brick in Winnipeg, Manitoba at the St. James location looking for a sofa bed and coffee table that pulls out. I had the luxury of being served by Christine as she answered my millions of questions and accommodated every need. The prices are amazing, the staff is friendly (Herry was super friendly), and I am going home with both the items I wanted! 0% interest for 6 months and I get to pay whenever I want instead of automated payments. Thank you Christine and Herry!

  • Anthonia Oni

We went to another store before coming to the bricks at St James. We met with Harkrishan very professional, calm and friendly guy. He greeted us in our language and we did had a good laugh. He was not pushy or tired even when I was indecisive . I was able to get my couch, love seat, dining table and some other items at a good price. Also had one of my delivery waived. Harkrishan customer service was awesome! I will definitely recommend Harry to my friends….

  • Kultz Salviski

Ordered a fridge a month ago. Was given a date for delivery. Was told that I will be contacted. Today, the delivery date, nobody contacted me. Called up the store and was told that the fridge will be coming next week, and the original date was just an estimate. Suggestion: If the delivery date is not what you told me, maybe let me know at least a day or two beforehand. Very frustrating. The after-sales customer care experience is very poor so far.

  • Matt TV

Tina, Her customer service relationship was well explanatory wish makes me to understand every process of my purchases. She has courtesy and shows empathy too. She tries as much as possible to answer all my questions with patient and clarity. The way she outlined my bills and purchases shows that she's the best and needed to be promoted. I will be happy to come back and have more purchases because Tina's customer service relationship was topnotch

  • rhett marak

They have all furniture needs, i went looking for a desk and they didn’t have much selection. From when i walked in i had a sales associate follow me from when i walked in. didn’t say anything, followed me about 15 feet before me around the entire store. after doing a lap we then greeted me, i told him i was browsing, we continued to follow me after i said i didn’t need help. i left feeling uncomfortable and he followed me outside after.

  • Elizabeth Purkess

Our sales person was Leah and she was great! Greeted us immediately upon entering the store in a friendly manner but did not make us feel pressured into buying (like lots of sales people do at these types of stores). She was knowledgeable, kind and didn’t push us to get anything we did not want or need. She was efficient and handled everything quickly and got us our washer and sent us on our way within like 45 minutes :) great experience

  • Charmaine Brown

Went to the St James location 2x and Roy T. was very helpful for both times even when we were just looking around the first time. The level of assistance he provided was the same as when we were ready to buy. The second time we went, he was off but he made an effort to go to the store to assist us and we ended up buying the furnitures needed for our new home. This was by far the best customer service we have experienced in years :)

  • Patricio Burbano

I bought beautiful furniture for living and dining room and I was lucky to be assisted by Pawan Sidhu. She was very professional and advise all the styling we need. She was very enthusiastic and spread her joy to get our stuff to a new home. We got the Flexitiy card so We could finance everything for a small fee. I had a really good experience I think the best customer service received ever is from Pawan. Thank You!!

  • Jonel de Leon

I had a really bad experience from The Brick a few years back, said I will never be back. But somehow, I was drawn back. Christine helped us out picked what we needed, she was upfront and honest ( unlike the last experience ). Gave us a good deal so we said yes. Never up sold us with anything. Definitely worth checking out and asking for her. Furniture looks sturdy and would outlast the warranty. Good prices too.

  • James McAllister

Joe at the St James location was extremely helpful and made my shopping experience enjoyable and simple. I came in to buy a pullout couch and he helped me find the best one within my budget. I visited 3 other furniture stores before returning to The Brick and was joking with my friend that I wished Joe had come with us to help. If I am ever in need of furniture again, Joe will be the man I look for!

  • Mark Hudson

Harry was excellent! Greeted us as soon as we walked in. Showed us to the bed area as we were on the hunt for a new bed. Gave us time to look around and then checked on us if we had questions. We purchased a bed he recommended and it is the one we ended up purchasing. He was very knowledgeable and helpful! Thanks again Harry. We will be back when we know what size couch will fit into our house!

  • Alexa Poitras

I believe his name was Money. He was very helpful for me and my roommate as we were buying our first pull out couch. He showed us a few good options and then gave us some privacy to test some out and discuss what we liked. We found him at the end and he was very patient going through the transaction with us as it took a bit of extra time. We’re very excited for our couch to be delivered soon!

  • Kevin Bahry

After being ignored by5 different sales people we were finally taken great care of by another sales person. He was new and didn’t use the usual pushy sales methods. Had a great experience and will only deal with him from now on and will highly recommend him to our friends. We bought two mattress a coffee table, couch and bed frames. Those other sales people lost out on a great commission

  • Richard Tolentino

Harry was knowledgeable, quick and efficient. I needed furniture and he helped me and I was in and out within 30 mins. He provided reasonable options to choose from and the delivery timing was perfect. Thanks Harry and all the best to you. Edit: The bed and frame arrived the next day and assembled by the delivery crew. Harry is a man of his word. I highly recommend The Brick.

  • Ann Caringal

I would like to thank Ms. Leah Aragon-Anas I was completely impressed with their professionalism and customer service. Ever since I was a customer of her since 2015 she never change the way she handle our inquiries to purchase of our Product. Thank You Ate Leah for always giving your top notch service! Kudos! I would reccommend your service to our Filipino Community in Winnipeg.

  • Udana Gnanarathna

We were so impressed with the service we received from Pawan. She went out of her way to help us get a great deal on furniture and appliances for our new house. She was friendly, knowledgeable, and very helpful on our deal. We would definitely recommend working with Pawan for your furniture and appliances needs as she went above and beyond for us. Great service, thank you!

  • tiernan chase

Harry was exceptional when providing us with options and personal opinions with the mattresses we were taking an interest to. We felt reassured, confident and overall satisfied with our experience. Being a first time buyer could be extremely intimidating, but that’s not the case when you deal with Harry at the Brick! Would definitely Recommend to friends and family.

  • Walter Fernandez

Leah Anas is very helpful and knowledgable. She was able to answer all of our questions, and was able to help us find furniture, kitchen table and reclining chair which is suitable for our needs and fits our budget. We 100% recommend her. If you ever come to St. James The Brick, and are looking for furniture in your home, you must ask for Leah Anas to help you out!

  • Vanessa B

Joyce at St James location was amazing and very helpful! She was informative, asked us questions to help us find the perfect mattress, and there was no pressure. I've been mattress shopping before and have not been treated this well! She was great! If you're looking for anything here I'd highly recommend asking for Joyce! Thank you very much for your help!

  • Nicole A

Amazing service from Manthan M! He really went above and beyond for us while we were looking for a new washer dryer and a dishwasher and gave us many options without being pushy (which we have experienced before at different locations). We are looking forward to working with Manthan in the future when we upgrade our other appliances. Thanks so much again!

  • Rosie Grewal

Ola at the St James location went above and beyond to help troubleshoot a logistical issue and I could not be more impressed with his ability to effectively resolve the problem. He used problem solving skills to overcome the “that’s not what we normally do” mentality and come up with a solution that worked for the customer. Wonderful customer service.

  • Donna Dauphinais

Harry A was an amazing sales person. He took the time to show us furniture that we were looking for that suited our budget. Super friendly and very helpful. I would highly recommend seeing him for anything that the Brick sells . His customer service was outstanding. I will be going back to see Harry to buy the other furniture for my house .

  • Monique Champagne

Came back to find an ottoman and some accent furniture. Roy greeted me at the door and helped me find just the items I needed to enhance my decor. I also met Pawan who helped me with my original couch purchase. She helped fill in Roy about my first still open purchase. Another great experience at the Brick thanks to their wonderful staff.

  • Naomi Clarke

Leah was super helpful! Provided great advice! She went above and beyond to help me decide on the perfect colour for my chairs! And when I kept changing my mind she was patient throughout! I truly appreciated my experience! I really didn’t think I would buy on the spot but the price was right - so how could I say no! Thanks Leah!!

  • Andy J

Huge thanks to Garth & Joyce for making my recent transaction a smooth success. They were professional & prompt in ensuring everything went well. They're delivery team were prompt and on time as well as very professional, even though they had to bring this 350lb stacker unit upstairs. Reach out to Joyce for your next purchase!

  • Gurmeet Kaur

I had an exceptional experience with Tina at Bricks furniture store. Her product knowledge was impressive, and she guided me through various options with patience. Tina's friendly and professional demeanor made the shopping process enjoyable. I highly recommend her for anyone seeking a reliable and knowledgeable salesperson.

  • maria saribay

I want to shout out their worker Karan. My family and I just bought a new comfortable sectional sofa for our family living room and a brand new dining table. He was so patient, kind, insightful, and very helpful. Always been buying from this The Brick for their kind and helpful workers! Thanks Karan! Cheers!

  • Mike

We bought a sofa from The Brick (St. James location) and Harry was very friendly and great in assisting us. He also made sure to follow-up with us regarding our order. Very pleased with the customer service that we received and would recommend this location to our family and friends! Visit Harry today!

  • SHAWN MacGillivray

Palak Ahluwalia the Sales associate that assisted us was a pleasure to work with. He actually turned a poor sales associate experience from the Winnipeg- Kenaston location to a positive. We will certain now be shopping from the Winnipeg- St. James location and use Palak for all future Brick purchases.

  • Shiena Riberta

I had a very good experience at the brick today. Leah was our sales consultant. She was extremely helpful, friendly, and she wasn’t too persistent into making us buy. the coffee table that I was looking for was no longer on sale. the sale ended the day before but she was able to give us the discount.

  • Maybelline Tampus

All the sales consultant, especially Palak who catered to us was very approachable and answered all our questions in a timely manner. He did everything efficiently and presented the different features of the products that we may need way much better than what we were looking for. Sending our kudos!

  • Billing Sikander

Lovepreet helped me in replacement of my Sofa and love seat. She listened the problem carefully and proposed multiple solutions. She was respectful throughout the process and managed the transaction professionally. Keep it up Lovepreet, I would like to see you at senior position in the near future.

  • Erna Gerbrandt

Joyce was fantastic. Helpful…yet not pushy…very knowledgeable…respecting our budget…patiently walking us through all our options. Wonderful combination of personable and professional service. Thank Joyce for making our shopping experience in a more and more expensive market a little less painful.

  • jasdeep sidhu

Visited the brick yesterday and purchased a range and the dishwasher. Highly recommended going to brick and see HARRY , as he was very welcoming, calm, polite, friendly and knowledgeable. He was able to answer all our answers and helped us to choose the right equipment at the affordable price.

  • Karan Buttar

We had an amazing experience with the brick. We went to buy appliances for our new home and Leah Anas our customer representative help us to get our desired appliances on amazing deals. We would definitely go back to brick for more shopping. A big shout out to Leah, she was really helpful.

  • Jasmine

I had a fantastic experience with Dushica! Their exceptional service and product knowledge made my shopping experience on mattresses enjoyable. I'm giving them a five-star rating for their outstanding assistance. I highly recommend Dushica for anyone looking for top-notch customer service.

  • Sakshi Vinayak

I had an exceptional experience while buying furniture at Brick, Sanchit was really helpful. His extensive product knowledge and friendly demeanor made my shopping experience a pleasure. I highly recommend his outstanding service to everyone in search of quality furniture for their home.

  • Shayle Reiser

Palak was the sales consultant and he went above and beyond!! From the moment I called with a question, went in store to meet and finalizing the sale! best sales experience yet! every experience with the brick is a great one and i will continue to shop at this 100% canadian owned store

  • Patricia Hosegood

Riza was absolutely fantastic, her customer service was impeccable. She utilized our time very well and her knowledge of the appliances that we bought was top notch. The next time we need a purchase we definitely will be going back to see her. Thanks Riza for all your help.

  • Natalie Druwé

Post by Natalie Druwe: re: fleet delivery employees. Just had washer/dryer delivered by Troy and Tom. Great guys! Smooth delivery - appliances look good (no dings or dents) and they took the old appliances away even though it was not indicated on their sheet. Thanks guys!

  • Jasmine Vargas

Palak was the kind gentlemen who helped us with our purchase today. He got us exactly what we needed and explained everything to us so well. It’s our first time purchasing and we will definitely be coming back because of his great customer service! -Jasmine, Jomar & Sama!

  • CurtMeg Peltz

Ola and Tina were extremely helpful when we experienced a complication with a warranty. Tina was so understanding and an incredible salesperson. She expressed how much she loved working for the company and it was so refreshing to see that. Would recommend her to anyone.

  • Max Bernauer

Excellent service from Pedro. He described the products in a manner that was not pushy and he gave us time to consider alternatives before making a decision. We also feel we purchased our products at a very fair price. The transaction was dealt with in a timely manner.

  • Tigiste Mengiste

Shani. I wanted to take a moment to express my sincere appreciation for the exceptional customer service I received from you. Your professionalism, attentiveness, and willingness to go above and be punctual. I wish you all the best and success in your journey.

  • Mel Kennedy

Had a great experience with Joyce here, she was so pleasant to deal with and made sure me and my girls had everything we needed to move in even with such a tight timeline! The process was so fast and easy. Definitely recommend and if you go here, go see Joyce

  • Chloe Pullen

Divij Shukla helped us today. I’m not even joking, one of the best customer service experiences we have had. He was honest and invested his time in making sure we had the best deal and we were genuinely happy with our purchase. Thank you so much to Divij !

  • Azilyn Asham

Joyce was absolutely wonderful to deal with!! Super helpful and has such a positive attitude! She went above and beyond to help us find the couch we needed and wanted We will definitely be dealing with Joyce again when we visit the brick!! …

  • Beruk Mayland

Cristine provided an exceptional customer service. Me and my sister came in the day before a big sale and advised us to come the next day to profit off the huge sale and got the best deal on high quality sofas and desks that we were looking for.

  • Evan Barbour

Just purchased a mattress and the next day it was on a further sale. Used the Bricks online support and dealt with Kerrie P who was able to arrange my refund with the 30 day price protection. Super easy and no hassle thanks to Kerrie. 10/10

  • Stephanie Strugar

Kristine was very professional, high class gal. Well dressed, great speaker, smelled beautiful and was super helpful. Huge fan. I visited 3 other stores the same day of purchase after visiting the brick. I went to the brick first and she

  • Kalkidan Anteneh Begashaw

Came in to purchase a sofa on a big sale. Cristine provided the most expetional customer service. She was extremely kind and had great energy. She gave great recommendations and was incredibly helpful! Will definitely be coming back!

  • Imoleayo Toludare

We had a wonderful experience with Riza! She is friendly, understanding, patient, knowledgeable and gives good advice especially for first time customer. I will recommend her for exceptional service at The Bricks - Winnipeg West!

  • Anna Sanduliak

Roy Tia is a very honest and professional salesman. Wonderful to deal with. Gave me the best deal on an adjustable bed frame and mattress. I had to make arrangements for the bed quickly and he met me at the store on his day off.

  • 1234cdmful

Went to buy washer driver and found a great price for the set! Christine was so professional and helpful, she made the experience so easy and got me better pricing.. I would absolutely recommend the brick and go see Christine!

  • Michelle McMullan

Everyone that needs any furniture needs, please go and see Joyce Edward's. She went above and beyond to get us what we needed at a fair price. Super friendly, funny and best saleperson at the Brick St. James to work with.

  • James Gelo

Thank you to our sales consultant Leah for helping my aunt find a couch! We are grateful for her enthusiasm and guidance throughout our entire visit. We look forward to shopping again at The Brick for our furniture needs.

  • Alleyne Delos Santos

Leah was the first to greet us as soon as we walked in. She was helpful and informative in terms of what we needed, and assisted us throughout the whole process. It was an overall good experience and smooth transaction.

  • Crystal Abraham

Palak Ahluwalaia sales associate from The Brick was very friendly and extremely helpful with our purchase. He was able to answer all our questions and aided with ensuring our item would be transported safely.

  • Michael Kuzma

We were picking up an article from an online order. Once we entered some dude almost jumped on us from nowhere trying to get a sale. Instant turn off. Quick service for pickup. Polite employees at the dock.

  • Miguel Hernandez Martinez

Her name is Leah, she was so nice and helped my family and i decide on a beautiful couch! she was so patient and gave great advice. i am very excited for the couch to come in. thank you again Leah!!

  • Rilee Prychun

The Brick staff were friendly and readily available to greet customers and answer questions. Pedro was wonderful, patient, and helpful through the process of looking at and purchasing appliances.

  • Raveen Sumanasekara

Very bad products. Be careful when you buy warranty coverage. Even though the sales person says fabric damages are coved warranty department denies your claim. Waste of money to buy the warranty.

  • Shaun De Hoedt

Sales consultant Leah, was really helpful and generous with helping us make our purchase. Her service is absolutely amazing went above and beyond to assist us. Thanks and keep up the great work!

  • Ruth Kresnyak

Absolutely wonderful experience. Pedro was amazing to deal with. Very knowledgeable about the products we purchased and the follow up was excelllent. Give this guy a raise, he deserves it!!!!

  • Jose Roy Manguerra

The sales personnel that help us, Christine, is very polite and knowledgeable about the product that we purchased. She helped us set up my wife's account as mine seemed to have had a problem.

  • Jane Neufeld

Was searching for a while and got a good deal on a couch here! Nick was very helpful and good at explaining the steps of purchasing and financing to us without pushing anything on us. Thanks!

  • Angelena Mousseau

Came into the store to finalize our payment for our purchase and Leah was amazing! When she flipped the table and offered us an even better deal. Keep up the great work Leah! You are amazing.

  • Kevin Sawka

Pedro was awesome to work with. Patient and extremely knowledgeable. Helped us pick out our entire Appliance package for our new home! He’ll be our go-to when we come back in the Spring!

  • Pamela Vaz

Riza Manuel at the st James location. Very honest, so helpful. Was able to answer all our questions and even got us a good deal. Would recommend her and will definitely shop here again.

  • patrick estrella

Riza was our Sale Consultant. She was very helpful, kind and knowledgeable person. I will definitely come back to this branch and ask her again for a help. Great service and Good store.

  • Jennifer Carneiro

Shani Kidane helped us purchase a dining room set, couch and area rug. She did such an amazing job showing us our options, and letting us decide on our own. We had a great experience!

  • Pedro Aza

Mrs. Gemma Reyes, Was very kind and professional when I approach to her. She gave me a good advise to do a good purchase at Brick. I am very happy about the service that she gave me.

  • S- McC

Bought a bed today with help from Palak. He was very professional, friendly and cheerful. He gave me a great deal without me even having to haggle with him. Fantastic experience.

  • Myrna R.

An excellent customer service was extended to us by Gemma of the Brick, St James, Winnipeg. And the prices are so reasonable. We bought all our kitchen appliances and smart TV

  • Eric Ciesielski

Had an amazing experience with Push. Didn't have my physical card so he was able to send me an email invoice so I could pay with the credit card that has additional coverage.

  • Nikhil Pawar

It was a great experience with manthan buying dinning table and he explained the functionality as well as explained us how can get proper value out of our purchased product.

  • Keanna Dela Cruz

Sanchit was very helpful with our purchases. He was extremely knowledgeable about all the products, patient & accommodating with our decisions. We will definitely be back!

  • tet amiller

Rhiza is excellent sales consultant, friendly and polite. She explained very well. Highly recommended and will be back again to purchase from her. So look for Rosa Manuel.

  • Lisa B

Riza was very polite and patient when she was helping me out! She is also very personable and made my experience a pleasant visit to the store. I recommend her to anyone!

  • Azadvir Singh

It was a really good experience dealing with Mr Harkrishan Singh/Harry We purchased 3Sofa , Love seat and chair. He gave us a super good deal. Do visit for good deals.

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