Fantastic purchasing experience. Thank you Neecia, totally professional, trouble free sale and full installation and removal of our stove in super quick time. In a time where everything takes forever, this was completely the opposite. The communication throughout the process was superb. Many thanks, will be shopping with you again!!

Fantastic service. Had to exchange a kitchen mixer. Quick and easy, no questions asked. Even helped us identify one that was more suitable for our very specific needs. Good deals on plenty of things. Everyone was very welcoming. Better to visit here on weekends when there are more salespeople.

Came here to pick up a purchase for click and collect. Staff at the front redirected me quickly to the back area/warehouse where click and collect items are stored for pick up. Transaction was quick as it was towards closing time. Happy with the service and my purchase.

I received a refund on the delivery fee for my LG fridge. However, I received nothing for the inconvenience of driving back and forth to Good Guys and waiting 7 weeks to get an intact crisper. I would appreciate a $50 voucher as reimbursement for my time and petrol.

Literally stood in store for 20 minutes by the air conditioning units. Asked two seperate people for assistance as we already new what model we wanted and had the money to pay for it however no one helped us. Ended up walking out not buying anything. Poor service

We would like to thank Ken at this store who provided us with such excellent service on purchasing a Samsung Tablet --and his after sales service.As novices with regard to such technical appliances we really appreciated his expertise --and patience!

We went to The good guys, Bayswater yesterday to buy a Bosch clothes dryer and a vacuum cleaner. A very nice staff member named *Sam* helped us in the process of shopping them. I could not be happier with him and with the service. I highly

Empty store but no sales assistants on the floor so I went to the counter to ask if they could help me find a particular appliance. A scowling woman, standing in front of a computer, replied tersely “ I don’t know what items we keep in the

I just wanted to share the wonderful customer service I received from John. On entering store John was there to meet and assist. He was most helpful and is the epitome of what good customer service is all about. He is a credit to your team.

Bought a Beville AquaStation this morning, only to find out the water filter that supposed to come with the package wasn't even included, had to spend another hour driving back just to fix up issues. An otherwise comfortable weekend ruined

Ordered a fridge, washing machine, dryer, dishwasher, oven and cooktop from them. After 7 weeks still waiting for my dryer and dishwasher. When i went in to ask and told the lady its not pleasant without the dryer her response is i haven’t

Purchased a 50 inch LG TV50UQ9000PSD on the 30th of december which I got at an amazing price. The service was nice n chill. I was able to use store cash and they accept all forms of payment. Many thanks to the beautiful lady who served me

Purchased a Dyson stick vacuum here a couple months ago and received amazing and thorough service… so when the tv decided to die on me I went to Good Guys (Bayswater) to see if they could help out again. I want to give a massive thanks to

We had a tv to be delivered today to replace a faulty one which had to be taken away. The driver wouldn’t deliver the new one until the old one was boxed. He wouldn’t even deliver the new one so the old one could be boxed in the new tv’s

Went to the store to buy an oven, the salesman was not that helpful untill we were handing over our money. Unfortunately, after our Electrician had installed the oven on a Sunday for us, the oven was DOA, not the stores fault but after

Need to improve the Click & Collect process by including a Picture perhaps or direct google map link showing arrow pointing to rear of store where pick up takes place. Helps to stop the customers from going to front of store then being

We usually shop at this store but stopped by today and the lady there was incredibly rude. Another store said that the Good Guys Bayswater had stock of the item I was after so I went there and the lady in the kitchen items area flatly

David is simply the best salesman I ever deal with! He is very attentive, go above and beyond to make customers happy. I made my fourth purchase for this year and David from TGG Bayswater ALWAYS give me the best price. thank you Team!

Excellent service from GG and a special thanks to Tushar he is excellent and honest to deal with. Always happy to be helped by him. The delivery guys also excellent so thanks Dave and Co.

Went in today to purchase a TV + sound bar bundle - Alan was knowledgeable, kind, and upsold in a way that was neither pushy nor rude. We recommend him highly - he was amazing.

Reschedule the delivery 3 times still haven't receive my dishwasher and dryer. The desk doesn't really want to help. Go to other store this store have low rating for reason.

Went to store twice, came home not happy. 1. In store, no one approach us, asked if anyone can help from counter told to wait, 30 mins still no one there to help.

Not enough staff. After waiting for 30 minutes and being told that someone would assist shortly, we left. Better things to do with my time. Off to Harvey Normans.

Alan was an amazing help for my friends and i in purchasing an xbox. he was so nice, accommodating and had a great vibe! 10/10 service from this awesome bloke!!!!

We’ve had a great experience with Darren a few times now. He’s not pushy and has great product knowledge. We will be back to see him for our next purchase.

Store manager response to customer grab a minion to help you while he wanted to just get out when customer cashed up absolutely horrible experience

Neecia made us feel right at home and has great product knowledge on a wide variety of items. Would recommend you ask her for help if you can ☺️.

Purchased a microwave, fridge, TV, and soundbar earlier this year. The fridge door has a huge dent (almost puncture) and I called about this the

Store manager Christiane and David were extremely helpful and had great customer service with a smilehighly recommend Good Guys Bayswater …

Your money is no good here. Tried to get help to purchase an iPhone, waited in line twice at the cashiers for help but still no help came