The Source

116 reviews

393 Portage Ave #0140, Winnipeg, MB R3B 3H6, Canada

www.thesource.ca

+12049435917

About

The Source is a Electronics store located at 393 Portage Ave #0140, Winnipeg, MB R3B 3H6, Canada. It has received 116 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday10AM-6PM
Tuesday10AM-6PM
Wednesday10AM-6PM
Thursday10AM-6PM
Friday10AM-6PM
Saturday12-5PM
Sunday10AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of The Source: 393 Portage Ave #0140, Winnipeg, MB R3B 3H6, Canada

  • The Source has 4.2 stars from 116 reviews

  • Electronics store

  • "Management over there is very rude"

    "I got up the other day, frustrated and annoyed at myself and the world, going over all the things in life that were holding me back and now looking back it's silly cause, I just hadn't met Paitin at The Source Portage Place yet"

    "This source location prides itself on lieing to make sales the commission they make is more important to then then customer satisfaction bad training both in proper electronic sales on phone and in person understanding they are short staffed it’s no excuse for shady business none at all do not shop here Reasons lied to about warranty would have gone to Walmart as I know they cover it bought product 4 days ago not properly explained information about electronic warranty nor product nor the info on receipt no important information gone over very poor cashier /clerk training The source lies about warrentee would have purchased somewhere else I have a small Child and kitten the combos awful I’m still learning so I went and asked and got sold extra warranties I can’t use I have only had the headphones for 4 days they gave me 3 different reasons why they won’t do anything and didn’t explain nothing right before I left the store I feel very attacked as a customer I love you’re product and to have found a pair in my city Astro a10 ps4 colour was disappointed by there lack of customer service and they attempts to belittle and make me look a fool due to their lack of training was upsetting"

    "The customer service I received today is absolutely unmatched anywhere else"

    "Horrible Customer service from Store General Manager, Charging 3X the price of a product that They distribute online and wont even match the Online price + shipping"

Reviews

  • pramIt parekh

Management over there is very rude. My Wife got hired there but before starting she got better opportunity somewhere else. She informed the management through text that she can not join the The Source. The management over there kept calling her on private phone After some Time Management texted her to return the T-Shirt. Due to This many call from his private phone she so got scared. We requested to return the Source T-shirt on Kildonan Placemall through text. He forced her to return it on Portage place only. Even After text he kept calling her. As she was scared, I went there to return the T-Shirt with respect The Management there started talking with bad attitude. Management said How dare i came to his store without his permission. I replied I am here to return the T-Shirt only. Then He started talking loudly. " What is your problem" "You can not talk me like this" Not to come in my store again or so and so. I replied look this is public purchase location not your private office. And I have no other wrong intention. He kept insulting infront of every body. I felt so bad at that time. As an human you should not treat any body like this. People do get better opportunity and they move on constantly. And that is freedom in Canada . If my wife wanted she would have obtained a training and earn some money and then quit The source when her new job starts but she did not do as she tried to be honest. I use to be The Source customer but not any more. Even i would suggest never apply there for an employment. You will face worst experience of your life. I WILL NEVER SUGGEST ANY ONE TO WORK THERE OR TO BE IN THE SOURCE at PORTAGE PLACE . HE ACTUALLY DOES NOT EVEN KNOW HOW TO BEHAVE AS A HUMAN AND DOES NOT KNOW HOW TO SMILE FOR SURE.

  • Andrew Harrison

I got up the other day, frustrated and annoyed at myself and the world, going over all the things in life that were holding me back and now looking back it's silly cause, I just hadn't met Paitin at The Source Portage Place yet. For context, I'm not great on paper. I have terrible credit history, a shady past and some unresolved issues over food and lodgings but Paitin didn't really care about all that. All she cared about was providing uncompromising customer service and helping a customer (me) who was depressed and dejected get a new phone that kind of had started to feel like a metaphor for my life. I went through every other possible place to try and sign up for a phone, every mall kiosk and store and even online and NOBODY could give me a phone. Some wanted preposterous deposits, some just scammed my money, but I spend 25 minutes with Paitin and I left actually being a brand new human, a less angry one for sure. When you are so used to people looking at you with either disdain or annoyance, feeling like I was just a Joe Anybody was a very comfortable feeling for me, and knowing she did her best to make this whole transaction happened is the cherry on top. Listen up The Source...hire more Paitins cause you will be the better off for it!

  • Mc.Roachman (Dominick)

This source location prides itself on lieing to make sales the commission they make is more important to then then customer satisfaction bad training both in proper electronic sales on phone and in person understanding they are short staffed it’s no excuse for shady business none at all do not shop here Reasons lied to about warranty would have gone to Walmart as I know they cover it bought product 4 days ago not properly explained information about electronic warranty nor product nor the info on receipt no important information gone over very poor cashier /clerk training The source lies about warrentee would have purchased somewhere else I have a small Child and kitten the combos awful I’m still learning so I went and asked and got sold extra warranties I can’t use I have only had the headphones for 4 days they gave me 3 different reasons why they won’t do anything and didn’t explain nothing right before I left the store I feel very attacked as a customer I love you’re product and to have found a pair in my city Astro a10 ps4 colour was disappointed by there lack of customer service and they attempts to belittle and make me look a fool due to their lack of training was upsetting

  • L. May

The customer service I received today is absolutely unmatched anywhere else. It was such a pleasure to be helped by Paitin, she was amazing and so friendly. I came in just for a single item, and in the process was told about a current phone plan promotion. I happily switched to virgin plus after being told more details vs my current plan. Highly recommend anyone needing assistance to visit this location! Ask for Paitin , or be helped by any of the other associates! This was by far the best purchase experience I've had anywhere in a long time!

  • Nick Moxley

Horrible Customer service from Store General Manager, Charging 3X the price of a product that They distribute online and wont even match the Online price + shipping. No sale and No customer for the future, Good job General manager PS Dear Store GM, Nexxtech and NexxTech are the SAME company, Good job trying to to lie to me about the spelling....Again only re affirms how poorly you handles the situation.

  • Matias Gervai

Exceptional service! We were helped by Assem, who was incredibly patient as we made up our mind over the course of an hour over what to get, and then he proceeded to give us deal after deal. The rest of the staff, including the manager, were also incredibly helpful. I've never before had a positive experience at a telecom, but I gotta say this time I was pleasantly surprised. Would recommend to anyone!

  • Camarote C

I am not knowleageable in IT technologies at all. Never had a cellphone in my life. and I needed a basic, good cell phone hardware and service line to begin with. Kazi at the Portage Place location in Winnipeg was very honest and helpful. had patience and care to guide me through all my options. I am recommending Kazi to my other not tech savvy friends. Great service!!! thanks.

  • Svelter Peep5

After calling and And about an Xbox one controller they said they had I go to this location and it's locked. With no sign be on the doors saying why and nobody is answering the phone now. I waited 40 minutes before traveling to Walmart. This is so unprofessional. Mall security said this is when they usually take their break. Seriously? take it at different times.

  • Mina Garas

I ordered an open box phone and they said 10/10 but when I received it I found damage on the side and I talked to them and they are super slow and no one back to me till now also if I returned I will lose 20% from the regular price. So really it's a too bad experience and I am not suggesting this store to anyone

  • Anju Aggarwal

If I could give 0 stars I would. I lost my receipt to my item that I purchased. The lady working there wouldn't give me a gift card for the lowest sale price in 30 days for the item when it clearly states on their website they do that. Educate your staff on the proper return policy please!

  • Cassidy Berthelette

Colby was a great salesman! He helped me get my new phone plan up and running and answered all my questions with a positive and quick attitude! The store was so clean and the rest of the staff were so friendly as well. I'll be returning to this location specifically for the great service.

  • D H

Aweful. They told me I could have one cell plan which was less than I'm paying but with less data, 5 min into signing me up she says "Ooops, that plan doesn't exist, you have to pay more than you were paying... for less data than you get now". I walked out.

  • Vic Aljon

First day back in Canada and needing 2 phones, Icah was very helpful in answering our questions and making sure that we get the phones and plans that we need. She goes above and beyond to make sure we get the right phone, colour and plan.

  • Cody C

Paitin at portage place did an Exceptional job helping me make the switch from shaw to Bellmts. Customer service was phenomenal and can't thank her enough for making this a seamless experience in a stressful month end moving period.

  • James MacRae

Icah was great and I'm really happy with the service I received! Technology is really good but if you don't know how to use it it's no use but Icah went out of her way to teach me I got a new phone and I'm very happy thank you!

  • Yoga _Ca

The management staff is very friendly, Polite and satisfied customer's need specialty harpreet kaur. She gave me better deal for my I phone and treats me well every time whenever I visit there. Highly recommended!

  • Tammy Brown

Caleb was awesome I had beats pill speaker that was connected to another device and I dudnt know how to reset it and so he did fir no problem I was so happy he helped just want to give him credit he was awesome

  • Lidiia Roshchuk

I didn't like the consultation from the girl. It felt like I was bothering her. It was unpleasant, and I wanted to leave the store quickly and never come back. The rest of the staff is good and pleasant.

  • Kamal Sidhu

Great experience at the source today. Super friendly staff- specially the sales person perminder helped me a lot to get best deals in my plan.. I would give them my highest recommendation!….

  • Emm Lee

Got some good gadgets for my sons. Good prices. Learning hands on toys. Less gaming more interaction hand eye coordinated games and activities. I am excited to see what and how they adhere.

  • jeremy K

Picked up a package I ordered online and the store provided great service. I was in and out within 5 minutes. Friendly, polite and professional comes to mind for the service I recieved.

  • Jim Stuart

Good variety. Reasonable prices. Staff available and friendly tho turnover seems high and product knowledge often happens only if someone asks. The staff is always polite regardless.

  • Amber Thiessen

I had such a great experience at The Source, on portage place! Kazi help me get what I needed for my phone, he was very knowledgeable and explained everything that I needed done!

  • Macy Olalia

This is our first time to buy iphones from The Source and wow! Look for Icah at Portage Place. Super helpful and knowledgeable. One of the nicest customer service I have ever had!

  • Eromose Ebhuoma

Had an amazing exerience. Friendly staff members I must say and Kaz - the sales representative who attended to me - was superb at his job. Can't recommend the Source enough.

  • Shyanne Sinclair

Icah had extremely quick service and she was so friendly, i didnt expect to get so much done in such little time. Thank you icah and the source i will be back! Made my day.

  • Ian Christensen (Togethercoloredinstant)

Despite how hard the location can be, the staff are helpful and nice as long as you are respectful. Just don't expect them to have small items that are easy to steal.

  • Vandeep Gill

Staff is amazing and helpful i forgot the name but one indian guy who is working there helped me alot to choose my MacBook. He was so kind as well.

  • Jim Hemphill

Icah was great and helped me through my cellphone process. I had a difficult time and she worked so hard to help me. I am so happy thanks icah!

  • Kayla Jarvis

Amazing service by Icah,shewas polite she did more for me than Virgin people she got me a new phone and was so nice! I will be back the Source

  • Sheena Garde

Icah sold me 2 phones and she was fantastic! She was so fast, had great communication and gave me the best deals go and see her!

  • Наталья Хачай

The best service, whenever I have met. I very recommend shop assistant Kazi. We are pretty satisfied with purchasing process.

  • P . O

Source has been in a really good place to apply for New phones. I'd appreciate for the business with them. Thank you source.

  • N V

We used of this store and Khoa and Colby they are really helpful and supportive guys. Thanks and I really suggest this store

  • Warren Diza

Came in to get help about my phone ended up getting new one! Major thanks to Alma who helped me! Great customer service!

  • Tracy Jensen

The older gentleman who seemed to have a bit of an accent was very helpful in helping me buy my wireless earbuds.

  • kelvin schaan

very nice helpful friendly staff who don't have a problem answering questions about the products

  • Ashley Johnson

Kazi is the best! Pain free service and he goes above and beyond! This guy should be Manager!

  • Dylan Garde

The service here was amazing I got helped from Icah and she was very helpful and informative

  • Henry Martel

Very good service, good customer care. I bought my last three phones there and a tablet!!

  • Terminator599

Need to keep track of inventory or offer a process to bring inventory from other stores..

  • ayoub maarouf

Came with my wife to Canada recently and met Icah. SHE was so accommodating thank u

  • Jeff Wiliams (JEFFO)

Had to return wireless earbuds ,no bill but no problem 14 days replaced free*!

  • RJ Accardo

Bought an optical chord and smart lights. Store attendees were very helpful.

  • Dima Efimov

& friendlyVery good customer service. Kazi helps me. Very co operative

  • Amedee Arbour

Very helpful and friendly staff however they carry very little stock.

  • John

Went in to get set up for a cellphone plan and was out in minutes!

  • Harpreet singh

Great service from jass. She showed me amazing deals. Good job

  • Anita Last

Knew what I was looking for, and the proper way to install it.

  • Yousra Benchekroun

Sam was awesome, very friendly and helpful, thank you so much!

  • Kris “Night Red” Arnott

Over priced items you can get cheaper almost anywhere else.

  • aminat Ishola

Very humble and offer excellent service to customer by Kai

  • Amrinder Singh

Kazi he is very cooperative and assisted us very good .

  • Stephanie Siddle

Lots of good products but not ready to buy yet.

  • Lindsay Hatland

They always have awesome customer service

  • Ronald

Always find what i need here and more!!!

  • Alganesh Bahta

Very good service to customers Mr kazi

  • Cory Munroe

Excellent store for electronic goods.

  • YUXIN YANG

去买电脑上用的wifi接收器,但有点贵,没买成,销售员会中文,这个持别好。

  • Akhilesh Goyal

They are good at providing services

  • Craig Wavey

Awesome selections on electronics

  • soggyapples

great place to get electronics.

  • Shae-D-Lyn Ballantyne

Ask jaz for help very frendly

  • Kim

Helpful and friendly staff.

  • Ian Bruce

Great service by icah.

  • Harvey Ranville

Just bought a laptop.

  • Brent Oig

Very friendly staff.

  • Arfanul Karim

100% Satisfied

  • Pickles Osiris

Great service!

  • aidan

You like jazz

  • Stephen Leszkovics

Great deals

  • Dade Williams
  • Shawon Aziz
  • Tow hid
  • Danns
  • Tyrone
  • Traci Medarde Rogers
  • J Johnston
  • Juan Pablo Tovar
  • Dave
  • Hawa Bangura
  • Alexis Mutoma
  • Sirada Riankasemsakul
  • Diop Khadimou Rasol
  • Keeks mma
  • Katherine Romaine
  • Jeffrey Sinclair
  • Damaso Marcano O
  • Donovan Martin
  • Wellington Damasceno
  • Imran khan
  • Márcio Vaz
  • Lorne McAuley
  • Ivo Bello
  • Silmond Quan
  • Igor Polishchuk
  • Prince Kc
  • Jaime lee Zacharias
  • DEV RAJ Choudhary
  • Leon Lee

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