Tim Hortons

1194 reviews

25 Rymal Rd W, Hamilton, ON L9B 1B5, Canada

locations.timhortons.ca

+19053889055

About

Tim Hortons is a Coffee shop located at 25 Rymal Rd W, Hamilton, ON L9B 1B5, Canada. It has received 1194 reviews with an average rating of 3.8 stars.

Photos

Hours

Monday5AM-8PM
Tuesday5AM-8PM
Wednesday5AM-8PM
Thursday5AM-8PM
Friday6AM-8PM
Saturday6AM-6PM
Sunday6AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Tim Hortons: 25 Rymal Rd W, Hamilton, ON L9B 1B5, Canada

  • Tim Hortons has 3.8 stars from 1194 reviews

  • Coffee shop

  • "Coffee usually good there never had any burnt coffee from there, extremely annoyed that they barely have donuts servered past 9 and can never order any food items on the menu past 8pm till 6am which don't understand since you advise and have a menu up for that"

    "You need more training for new staff people"

    "Seriously"

    "Just had a great customer service experience! They didn't have much variety of timbits available when I ordered through the drive thru and said it was a bit of a downer, so they surprised me with a few extra and a nice message"

    "My Dad and I came for lunch"

Reviews

  • Travis Richert

Coffee usually good there never had any burnt coffee from there, extremely annoyed that they barely have donuts servered past 9 and can never order any food items on the menu past 8pm till 6am which don't understand since you advise and have a menu up for that. If not going to serve between then then post it as such More

  • Glyn Veysey

You need more training for new staff people. The staff needs to be quicker than what they’re doing and a little bit faster when they’re taking orders so that there’s not long lineups. I am very loyal to Tim Hortons and I will never stop going to Tim Hortons but the staff really needs more training. More

  • Darren Bremer

Seriously... $2 for water and a tea bag, can't get it right, wants to "fix" it instead of simply offering to replace it. Can't do Tim Hortons anymore! Same as every other fast food agency where the employees believe they deserve more than what they make yet don't want to work!

  • Brian Alexander

Just had a great customer service experience! They didn't have much variety of timbits available when I ordered through the drive thru and said it was a bit of a downer, so they surprised me with a few extra and a nice message. Thanks for making my day brighter!

  • Jennifer Hannah

My Dad and I came for lunch. This was a busy day. We were fortunate to get a parking spot and a table. My Dad's ham and cheese sandwich was done well they left out ranch dressing as ordered. My grilled cheese melt was prepared very well. More

  • Amani A

I do not usually write reviews but I am so thoroughly disgusted. Today, January 9th around 12 pm, the older woman with the black or dark brown blunt cut; extremely horrid and shocking behaviour. Ordered a coffee and when I got to the window

  • Harshit Jadav

We went there on Sunday evening we had a very wonderful time. The stop is super awesome and very humble they are very nice to one of the rain with the customer it was pretty empty so you we had a wonderful time of the spacious you can get

  • Ken S

There's one girl who takes your order at the drive through. She's so rude. She acts as though she's doing you a favour by taking your order. Everytime I hear her voice I cringe. "Anything else. Anything else" I'm just trying to buy coffee

  • Ryan Murray

Wen’t through the drive thru and attempted to pay with cash when the lady rudely says K no I don’t do cash and slams the drive thru window. Then some other guy cashed me out. Not sure who’s letting this entitled brat still have a job,

  • Meryam Najm

I would come to this location more but there’s this one lady named Michelle that always ruins my trip here. She is rude, interrupts when I am talking to a different worker, charges or makes me feel bad for asking for anything extra or

  • Desneige Robitaille

Went today qnd got a BBQ Chicken rice bowl and a pop. Handed me a room temperature bottle of diet coke so I asked if there were cold ones which apparently was an inconvenience. The food took forever only for me to open it and find it

  • Debora E.

Went to Tim Hortons for the first time in a long time. Parked and walked inside the store to order. Myself and another customer waited and waited in line for service (both cash registers were NOT serving customers). There was 2 cash

  • Jen

I have to come here to say exactly what customer Ken said below. It doesn’t appear that Management has dealt with this rude individual - the same woman in the drive thru ( mornings around 8am ) is still rude and snippy when

  • Owen Williams

Every time i ask for cold brew (the only palatable kind of tims coffee imo) they give me an iced coffee. Every. Single. Time. It they dont have cold brew at this location thats fine but stop charging me for it More

  • Sanket Joshi

Visited on April 8th at 9 pm for pick up, great experience , the staff was polite and know how to keep customer first. Please fix ice cap machine, on most of tim it stops working suddenly after 9 pm

  • Harnoor Gill

Really good place, whenever you need to change busses you can always visit it. Service is good, staff is really nice and integrate different things in food According to my liking. More

  • Barbara White

Order tea with cream on the side got to my mother-in-law's and there is no cream very disappointed I always have to check at Tim Hortons to make sure they give me my cream on the side

  • JALPAN (J)

The girl at drive through keeps blabbering wrong order…. I asked for “small coffee”, she heard “medium coffee dark roast” I asked for “3 cream, 2 sugar” she heard “4 cream 1 sugar”

  • Gourav Dhull

DONT GO!!!Alway out of stock. Every time we go no rice no chicken and sometimes we order tea no suger and sometimes they forget few items or tea bags . More

  • Mary Edwards

The location was very busy but staffing was effective and friendly. We were not rushed from our table as turn over of customers was quite frequent. More

  • Sukdiq Rashnu

So fresh my stomach didn’t want me to keep it down. Wonder why, I was going to give it to my dog Rashnu but thankfully he was saved

  • Anumod Vm

The food and drinks were good. But the restaurant wasn't clean at all ( Tables and chairs, food waste underneath the table).

  • Chris S

Love the Asian lady at the window. She is kind, well mannered and always smiling. What a wonderful lady and great service!

  • RJ L'Homme

I went through the drive-thru this morning and ordered a bagel belt and this is what I ended up opening up at work.

  • Darcy Collins

the drive thru intercom works poorly the worker sounded bored not interest in serving people at
Food:
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  • NueNue

I've been to all the tims and many other places such as Starbucks for a puppacinno and DQ for a pup cup..

  • Mike N

Following a request from this location to elaborate on my 4-star/no comment rating, here it is -

  • Hamter

The Farmer's Wrap here was great, and the place was pretty quiet.
Food: 4…
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  • Bertacus

All that time wasted in the drive thru to be told at the window you don't take debit.

  • Bill Pennell

Standard Tim's....good coffee...reasonable service.
Service
Take out…
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