Terrible experience. Faced many issues 1. The address on the advert/leaflet is the incorrect, prior address. The old address is 20 mins away from the new one. 2. My appointment was incorrectly scheduled for the day before and even after going to the wrong address and then eventually the right one (which made me 40 minutes late to my appointment time), I still arrived earlier than the staff 3. During my first treatment, the door fell on me 4. The bathroom situation is weird and the gowns were torn. 5. The massage was basically an oil application. My therapist also left for a few minutes. There was no privacy - people entering/leaving can see everything. Massage was barely an hour 6. The massage therapist’s awkwardly ask for a tip when done which I would understand if the massage/service was good 7. They brought back our clothes once done with the massage but put everyone’s clothes together (including underwear ). 8. We were asked to put our clothes on then asked to take it off a few minutes later - bad communication between therapists 9. Only one lady was doing a pedicure so I had to wait for my friend to be done instead of having them done at the same time - lack of planning for appointments 10. Pedicure tools were not sanitised and there is only about 7 colours to choose from which you have to open up to see each colour. 11. We were booked for a 2 hour session, we were there for 3 hours and only received around 1.5 hours of actual treatments due to poor planning and waiting for staff. Overall, I came out more stressed than before

This is a struggling establishment. The place is quite run down and lacks aesthetics. The entrance room is falling apart. The service room for treatment had some major issues. Blinds near pool have issues where patrons outside can see you. The entire establishment smelled funky. Some incense or scented candles or humidifier would really do a great amount of good. The door needs painting 4/5 for the massage.

Thank you can just never be enough. My 10year old and her girls enjoyed their SPA birthday. The hospitality and the attention to detail was something else. Everything was beautiful and the ladies went out of their way to accomodate our needs. Thank you yet again

Best of the best spa’s I must say, The treatment is excellent . I traveled all the way from Vaal I was treated like a queen . Keep the good work up ladies ❤️ Whoever will be launching a complain it clearly shows they have personal issues

Took my daughter on a spa date for her birthday and the service was amazing. We absolutely enjoyed the massage, the facial left our skin looking radiant and the high tea was absolutely beautiful and a nice way to round up our date. Thank you

The service was great just small things they need to work on like the bathroom situation there hai no.. besides that all was great....I was hoping for gel manicure but nothing oh well I get I didn't read the package properly …

What a wonderful day well spent with my besties..Thank you Top Notch for the awesome day..your service was excellent will definitely come back for more...Thank you guys keep up the good work..Y'all derseve a 100 Star …

Thank you for taking care of me on my special day, staff is friendly and helpful, welcome was fantastic not to mention the massage treatment..me and my friend really enjoyed our time and will definitely come back.

An absolutely amazing experience. Friendly and unproblematic therapists and beauticians. Just Love, LOVE, LOVE!! But guy, you need to put out that drinks menu and add snack platters. Just a suggestion ❤️

We had the best experience... the stuff and owner they're very polite and the customer service is out of this world thank you top notch spa will definitely call again …

Thank you so much for the amazing service we received yesterday. I will sure come again. The massage was so good even the foot Scrub, everything was just top notch …

We were greeted by friendly staff and offered drinks on arrival. The room we were in was nicely decorated. Was not impressed by the massage for more than 1 reason.

The therapist had magic hands. I enjoyed the treatment. Having moved to the new premises in Ferndale, there are some minor touches needed.

I enjoyed my session. The massage therapist was so gentle. I feel so much better. I would definitely recommend this place.

What an experience, thank you Top notch I enjoyed the massage and the professionalism. Cannot wait to come back …

Great hospitality and customer service, it is a must go to place. Myself and my Wife are happy to repeat this again.

I will definitely coming back Place is clean and everyone is friendly I love the Top notch wellness spa

Wonderful service. The team was welcoming, friendly and very polite. Great atmosphere

Comfortable and calming environment. Nice champagne available The massage was amazing

Lovely place. The ladies are professional and super friendly - will visit again.