Brand new Trek store! Brought my bike in for an adjustment after hearing some grinding sounds. The entire team was friendly and helpful in getting me back on the road in no time. They also walked me through what to look for and how to avoid similar issues in the future. They've got essential bike gear in-stock, too. Definitely recommend!

I had a great experience getting my bike serviced at the Cobble Hill shop. Andrew gave me a lesson on how to change my tube in my tire so if something similar were to happen on the road while I was riding I’d be prepared. I’ll definitely be coming back for future bike needs. Thank you Andrew for a great shop experience!

Excellent service. I brought my bike (an Eddy Merckx with Campy Record) to the shop and got a great tune-up, even fixed an issue with my bottom bracket caused by another shop that claimed to be a Campy specialist. You don’t need to own or be buying a Trek to benefit from here, great neighborhood bike shop!

I had the pleasure of working with Andrew and Andrew at Cobble Hill Trek in Brooklyn. Great guys, excellent service, professional, knowledgeable and courteous. I highly recommend, especially, after my experience at the cherry hill store. Not all stores are created equal, I guess.

Great team, Fantastic service, they are awesome . They made my day, Aaron fixed the flat tire of my cheap bike and also took care of some detail that my bike had. It’s not expensive. And the most important is they can help all the bikes not only trek. …

It’s so rare to find great people who are passionate about their work, but the people at Trek Cobble Hill are exactly that. To a person, they are knowledgeable, helpful, and kind. I’m very happy with my recent purchase and plan to be a long-time customer.

Great service and advice from people who ride. More than once they’ve talked me out of expensive purchases and gave me advice on clothing that made me a loyal customer. They service my 2 Trek MTBs and my son’s Giant full sus bike. Love this place.

Every staff member here is truly a customer service rockstar. Not only because of my experience, but also as I witnessed their care for other customers. Aaron in particular, who took his time to talk about my specific needs, recommended and

In my 1st experience with Trek Cobble Hill I found the staff to be incredibly helpful, friendly and professional. Elena helped to evaluate my tubeless issue and get me back on the road in no time. I would highly recommend this special shop

i love this place. straightforward pricing and good vibes! not mention the lovely super helpful humans that work there (not at all the usually grumpy bike guys lurking in the back that you come to expect from most bike shops). they cleaned

This place is absolutely a joy. The people that work there are extremely professional and helpful, and they went out of their way to make sure I was taken care of. My bike broke, and I came here and brought my receipt and lifetime warranty

Perfect experience. Great service , great staff. I just recently purchased a nice Trek Road bike and it needed some adjustments from my own user error. Let me just mention that I did not purchase this bike at this location simply because I

6/5 would defo recommend. The best staff and the best service! Shout out to Alex for being so enthusiastic about the Domane that he convinced me to buy one, to Caroline for answering my slew of questions and helping me find *very* specific

I brought in my new bicycle for a gear shifting issue, and I could not have been more thrilled and impressed with Aaron, who was generous with his time and expertise in not only fixing the gear issue, but also making sure that the rest of

Can’t say enough good things about the Trek Cobble Hill Brooklyn location. Everyone in the store was super helpful and despite being my first time bringing my bike there (my original shop closed) treated me as if I had been their customer

Great combination of friendly staff, high quality service, and store atmosphere. There’s much to be said about Trek’s bikes of course, but the physical store offers something special—particularly Cobble Hill as it is the only location in

Andrew in services was very helpful and informative regarding my Domane purchase. He test rode a bike with me and gave me pointers. He’s definitely a quality team member that cares about his customer. There was another gentleman (the one

I've been here multiple times and every experience I've had has been extremely positive. The staff are always friendly, patient and helpful, no matter how small or newbie of a question you have. For example, one staff member, Elena, was

I was hesitant to go to a bike shop that wasn’t locally owned. If you have the same concern, have no fear! EVERYONE in the shop is friendly, knowledgeable, and they never upsell anything. The team has always helped me get what I needed,

Aaron did an amazing job helping me with an annual tune up, replacing tires (yay for Trekfest prices), and giving me a couple tips and tricks so I can take better care of my TREK bike. Everyone there is friendly, warm, and I'm impressed

Rarely do customers these days get good, service, hardly a few times in your life do you get OUTSTANDING service! Monday 10/24/22 was my special day. It is nice to have mechanics who anticipate their customers needs and recommend great

Towing my canoe to Red Hook for a friend’s birthday party, my bike got a flat! I was exceptionally lucky to find myself near Trek Bicycle in Cobble Hill. Each and every staff member was knowledgeable and attentive. Aaron performed the

Love this place. Extremely friendly and no pressure at all. They will go out of their way to help you and make you feel comfortable with any purchase. Alex was great and Sam was wonderful in telling me to stop by anytime even after my

The staff Elena and Andrew are very attentive to my questions and needs. They provide excellent customer service and assist with ensuring I am comfortable with whatever products I purchase. I recommend all my Black Girls Do Bike NYC

Dropped in late in the day, both Vernon and the service manager had, cost effective, reasonable advice. Super helpful, knowledgeable, and friendly! I'll be taking my bike here in the future! They saved me hundreds of dollars

The staff here were very helpful and patient with me as a cyclist new to e-bikes. Even though I didn't buy a Trek bike, they recommended the following gear to me: a headlight, taillight, reflective stickers and a cargo net.

The staff is always an absolute pleasure to work with! If you're thinking of buying a bike, please don't hesitate in buying from them. Service is great as well when I had a few issues/changes I needed to make to my bike.

This is a great shop, the staff is extremely friendly and supportive. Please visit them! and if you are looking for a new bike Trek is a great option with many stores like this one in the country you wont be left alone.

Great bike shop. They give you the best advice and the most advantageous solution for you and your bike. Really detail oriented, their job (cassette, chain, wraps) on my bike is perfect ! Cannot recommend more.

Aaron and the team at Cobble Hill are always helpful. Aaron does the work quickly, explains what hes doing, and takes the time to talk you through things. I go out of my way to bring my bike here because of him

Wonderful experience!! Andrew was amazing (all 3 Andrews.... Lol) worked with me to get all the necessary parts for my GRAND NEW BIKE.... it took a while to get all parts.... TREK OF COBBLE HILL DID IT!!

Friendly and knowledgeable staff. The management and the mechanics go above and beyond to help every little detail about your bike you may have. Highly recommend the shop.

They did a great job sizing up thb needs of a 70 year old who didn't want an e-Bike. 2nd bike picked up there. Always available and very reliable. Check them out!

I had an outstanding experience at the bike shop, and I'm thrilled to leave a glowing review to express my gratitude, especially to Aaron!

EXCELLENT SERVICE & VERY NICE PEOPLE! Aaron was exceptionally knowledgeable & went above & beyond everything I needed.

A great shop with a friendly vibe. Vernon was very helpful in helping me decide which bike to get me going again!

The folks here were really friendly and helpful when I came into get my road bike tuned up. Highly recommend!

Fixed my flat right away and gave me a ton of advice about my old bike. Excellent, friendly service.

Excellent service. This summer I bought some cheap bikes from Walmart to last just a couple of

Always had solid experiences here and buying my new ride was just another! Thanks guys!