Got followed around the whole store with my friend while trying to shop. I ended up leaving out of frustration and anger that they kept following us around to each section we went. It was near closing time and no one else was there. Employees were acting like we were going to steal or something smh.

I had my first professional hair coloring experience with Maggie. I normally hate going to the salon. I hate sitting so long and I don't like people doing my hair. But Maggie made the 4+ hours fly by with great conversation. I also love the coloring! I'm actually looking forward to going back.

Place has parking, a bit crowded but good. Service was good, helpful and friendly. They are willing to call another store if they don't have it in stock. That was the case with my visit. Have plenty of products but limited stock it seems. Overall it was a good experience.

That store is so beautiful nice and clean I love how the staff helps you they really want you to have a great shopping experience I placed an order of the phone ask her to hold it at the front and when I got there it was right at the front desk waiting for me. Thank you.

The ladies here are so nice & helpful. Mellyna helped me find a foundation and my shade. She gave me a sample of which ones she thought fit me best. Thank you! Will definitely be coming here more often rather than Sephora. The customer service is phenomenal.

Cashier was very rude to me and made me feel uncomfortable. She acted as if she didn’t want to provide me with the best prices and was not helpful at all with me finding was to utilize my rewards account. I would recommend customer service training.

Went here today and Shayla was my cashier, thought a coupon was supposed to apply but unfortunately I failed to read the fine print and it did not. Shayla, Emma and I believe a manager kindly explained me to where I misread. Excellent service !!

The manager Josh was very ignorant. He seemed to hate his job , and ultimately Ulta should reconsider his position. I walked in and wanted to return items I was unsatisfied with and it seemed to be such a disturbance to him. I was on my way

My current skin condition requires me to eliminate many ingredients commonly found in virtually all makeup. Unfortunately, this makes purchasing makeup quite tedious. Courtney at the Lancome counter (the art student) noticed that I had been

Yesterday, I walked in to this Ulta looking for shampoo and conditioner. I am so glad a ran into the Ulta salon teacher. I didn't catch her name she said she doesn't work at this location because she travels to all Ultas locations. She was

My stylist LC recently moved to this salon so I followed her here! It’s very nice, fully equipped and clean. She did an amazing job again on my balayage and gave me a trim. The operations manager Desi was also super wonderful and helpful.

I just went in (North & Sheffield) for an in-store pickup and was really disappointed by the service. I walked up and there were 5 customers in line including me and 1 person working the register. A second employee walked straight past me

I patronized store on 5/27/22 w my 3 children 15yr & 8 yr old boys and 7 yr old girl . I was approached by Bianca at arrival she offered help at that moment I declined she stated no worries I am floating around if you need me . The first

I went to this location yesterday for a return, while I was browsing the store I could overhear two ladies at the register attempting to return an item with no proof of purchase. The customers were very rude and blaming the employees for

Hi my name is Patricia and the person that help me today is (Markia Bolden) I'm so glad I came to this store today. I was nervous asl too scared to ask for assistance to help pick my birthday makeup. But then I built-up enough courage to

One word. Shannon!!!! She's amazing and I could not be happier with my amazing color! I have a photo shoot for my business and I needed something fun and edgy. Not only was Shannon meticulous about the highlights, she listened to me and

I recently made a trip to this location on Friday and it was so fantastic. I originally had went to have my eyebrows done, but as I was there an employee approached me about visiting her at the Lancome station. So I finished up with my

Ulta salon was recommended to me 9 years ago. I was fortunate to meet Nichole after a few visits. She is and will continue to be my hairstylist for as long as she is available. When I first met Nichole I didn’t know much about hair or

I got my brows done at the Benefit Brow Bar on Saturday. I have been here a couple of times and have had great results! I have super blonde brows so I come here from time to time to have my brows tinted and waxed. I believe the girl's

Have been in this location several times and no one has ever offered to help me. I try to get their attention and get ignored while they chat in the back near the salon. I have an ultra credit card with a zero balance for over a year

I have followed my stylist, Lauren (LC) who is now at this ULTA location. LC does wonders for hair with haircut and color and trust her completely with my hair. I was in need of getting a touch up and wanted to change it up for the

I was super impressed with this location!! I came by about 30min before closing and was still greeted and allowed time to find what I came for. They had a really good sale going on for the product I was ready to purchase. They had

Melinda helped me out while I was looking at skincare products and gave great recommendations for my sensitive skin. She's very knowledgeable and answered all of my questions in a very detailed way. A true expert

PLEASE USE CASH AT THIS LOCATION!! Be very aware of the declined card scam that 1 or more employees at this location are doing . Your card isn't declined , they just say it is. They literally

I’ve been going to the Benefit brow bar to get my eyebrows waxed for the past year. They always do a fantastic job. And it’s easy to call a few days ahead and make an appointment.

Great location. Very clean and organized store. Before the pandemic I was getting the best facials ever in this location. Please, bring back the skin services!

I booked my appointment about 3 weeks in advance. They canceled my appointment at the salon 2 hours in advance without any explanation. So unprofessional

Checkout out CLEARANCE by checkout. You will find products that you don't need, will like and later happy that you got it at half off!

Everyone that worked here was nice to me. I have had blow outs from both LC and Maggie and they both did a lovely job!

This Ulta was very organized. I had no particular qualms with anything except the customer service.