United States Postal Service

107 reviews

301 Union St, Seattle, WA 98101

tools.usps.com

+18002758777

About

United States Postal Service is a Post office located at 301 Union St, Seattle, WA 98101. It has received 107 reviews with an average rating of 2.6 stars.

Photos

Hours

MondayClosed
TuesdayClosed
Wednesday8:30AM-5:30PM
Thursday8:30AM-5:30PM
Friday8:30AM-5:30PM
Saturday8:30AM-5:30PM
Sunday8:30AM-5:30PM

F.A.Q

Frequently Asked Questions

  • The address of United States Postal Service: 301 Union St, Seattle, WA 98101

  • United States Postal Service has 2.6 stars from 107 reviews

  • Post office

  • "I urge you, don't go to this location and don't use USPS's Click and Ship prepaid program"

    "I have had a Post Office box here for 23 years"

    "The carpet needs to be changed and cleaned up it smells like urine really bad"

    "Went to return a package, and the lady at the counter harshly berated me for returning the package in the same box in came in, as if I'm supposed to just waste perfectly good cardboard for no reason? Even if this is the policy, she could have informed me in a respectful manner, rather than letting her voice drip with disdain as she spoke to me"

    "I was in here on 12/1/2023 and clerk #16 was a total jerk, being all loud and rude"

Reviews

  • Mishelle Oun

I urge you, don't go to this location and don't use USPS's Click and Ship prepaid program. I really want to support the USPS but they make it soooo hard. Came here to drop off six prepaid packages and the Click and Ship labels weren't scanning. I was told that there was something wrong with my printer and that they always have problems scanning these labels. So which is it - my printer or the Click and Ship service that's the problem? The clerk started manually entering the bar codes but decided he didn't want to enter in all six of my packages, gave up after two and told me that he would just throw my packages away. Mind you, I was very cordial and did not give them any lip or attitude at all. I mean, I could have had everything processed there on site and they would have had to enter much more info - the to/from addresses, weight, etc and it would have taken much longer. I thought Click and Ship would be a time saver for all. I ended up reprinting the labels and went to a different location. They were able to scan a couple and manually entered the others. What a pain.

  • John Webber

I have had a Post Office box here for 23 years. Recently my box was broken into, with mail and a package stolen. There have been signs posted recently about break ins at this location, but I assumed I’d be ok with a locked box and hopefully awareness and better security from postal workers. I reported the broken lock to a very unsympathetic and uncaring postal employee. Almost every window in this location has been boarded up since 2020, and the main areas where boxes are located smell like urine. The main front doors at two entrances are also boarded up or broken. I’m not sure what has happened to create such a poor facility and service here, and I am frustrated and feel like I have no remedy. I have been hoping this would get better, but things are unfortunately getting worse here. So this is just a heads up to others to hopefully save you the same hassle. I have filed a claim with the postal service, but won’t hold my breath that anything will come of it.

  • Rosa Murillo

The carpet needs to be changed and cleaned up it smells like urine really bad. Also today I paid over postage on package and was under on the other since the box didn’t have a size thought it was large the worker didn't want to put the over postage on the other and refused to call a manager since “ she knows it all, and more than them” I worked at the post office at the front so she could have rang the packages together and gave me the difference and instead she gave me a insurance form to fill out she usually is not polite but i make peace today was over the top and with all the reviews on the experiences with her definitely had to post

  • Ben Parsons

Went to return a package, and the lady at the counter harshly berated me for returning the package in the same box in came in, as if I'm supposed to just waste perfectly good cardboard for no reason? Even if this is the policy, she could have informed me in a respectful manner, rather than letting her voice drip with disdain as she spoke to me. She then was extremely rude to the customer behind me too. Also, the place smelled like urine when I walked in. Terrible experience.

  • *****************

I was in here on 12/1/2023 and clerk #16 was a total jerk, being all loud and rude. What happened to the ladies that worked in here. You got rid of the ladies and bring in the bozos who know nothing about customer service. When the ladies worked there they greeted you with a smile. The bozos there now talk to customers like -next come on I ain't got all day. Seriously! Worst experience ever. Never going to this location again.

  • Benjamin Kordash

This USPS Post Office has long been a staple of the corner of 3rd Avenue and Union Street. The clerks do their best (for the most part) and they don't need to hear that your day is ruined because you had to wait a few minutes to get called up. They give you an avenue to complain if you insist: the QR code on your receipt bottom directs you to an online survey. They all get read.

  • S. Adrian Massey III

I have a PO Box here. Over the past four years I've received over a hundred pieces of mail in my box meant for a different box number. I've also had a couple of packages with high value items completely lost, but marked as delivered. They were likely delivered to someone else. Don't get a PO Box here. They're having a hard time operating this location.

  • Matthew Kohm

These guys do a good job it's a very tough place because of the high track of disadvantaged/homeless people on third Avenue. I've used this post office multiple times and would walk here from Capitol Hill. I found the workers to be very patient, helpful and good spirited despite the sometimes higher needs customer.

  • gabriel suman

I never have good experiences at usps and had the worst luck of dealing with the manager. He is worse than any Karen I’ve ever met, incredibly arrogant and treats people like they are less than him. Hope you never need service here, place is a dump as well.

  • Dustin Evans

Pretty ghetto post office. But there was one person in there that really helped me out in locating a package. Much more helpful then some other post offices have been around the area.

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