I got seen half an hour after my allocated appointment, but the team went above and beyond in taking care of the items I needed attending to. I'd give them a 4.5 star if I could. The clinic and waiting area were clean and tidy (& quiet - which was a bonus; but a constant flow of patients). The team was very approachable and helpful. As a new patient, we had paperwork further to the HotDoc form to submit upon arrival. I got seen by Dr Sharee; &, at short notice, she made time to see my daughter soon after once we had completed (& they immediately input) the new patient information for my little one. Their efforts were greatly appreciated in making this happen so I didn't have to return on a separate day for another appointment time. Although not a bulk billed clinic, the reception team were very informative in the Medicare processes to reclaim after billing was completed.

I visited Verve Family Doctors today the 20/12/22 to see the nurse regarding a dog bite. I was advised it was best for a tetanus shot due to the bite location and she called my doctor who thought it was best for a tetanus injection and prescribed antibiotics. I was advised the tetanus injection was free and after leaving and getting into my car I received a call saying I had a bill for consulting. My consultation with my Doctor cost $87.91 than a rebate for no more than 5 minutes, usually a consultation for 15 minutes would cost $87.91. I expressed my disappointment politely to the cost and left. I had been with my GP for 20 years before he left but continued to go to this practice, sadly my view has changed!

I visited Verve Family Doctors for the first time today. It was the best experience. They all were amazing! The girls at the desk were lovely, so kind and helpful. It’s a really happy and positive environment. Dr Webster was a caring and empathetic doctor who listened to me with great compassion, patience and understanding. I felt totally comfortable being honest about my health care experiences and that was very freeing. He has such a heart for helping people! I’m going to enjoy my future consultations at this friendly clinic.

I visited this practice recently as was greeted with friendly caring receptionts, which i find a must when you are anxious about visiting doctors! I saw Dr Hodgkiss who was just like an old fashion caring GP only a lot younger. He made me feel at ease and was extreamly knowledgeable and actually informed me of things no other doctor has ever mentioned about a "syndrome" i have. I so happy with this clinic and very happy to recommend it!

My family has been visiting Verve Family Doctors from the time they were in different premises as North Mitcham Clinic and the doctor who started the practice, Dr. Adrian, was still practising. Since then the practice has become much bigger with more health care offered. We have found the doctors, other practitioners and office staff excellent. We recommend the practice to anyone in the area looking for a family medical practice.

I have been attending Verve for 30 years and in every way they provide excellent service. All staff are friendly, very competent and efficient. The doctors provide a comprehensive care plan for me and always take the time needed to fully explore my problems, and thereby provide the correct advice or medication. They are always ready to refer me on to other practitioners when they feel the need to do so. Verve is a great Clinic!!

I’m so appreciative of the wonderful service I received today. Sorry for tmi but I had a blocked ear from Saturday…. had made an appointment for Wednesday but realised I just couldn’t wait. I popped in to see if anyone could help and Emily at Reception was so understanding and helpful. She fitted me in with Dr John and my problem was fixed in 5 minutes! Such an incredible team at Verve!

I've been a client of Verve family doctors since they first opened. Although the staff and doctors have changed over the years, I have always found them to be compassionate and willing to help. Most of the doctors listen to you and your concerns to my satisfaction. They seem to have a diverse range of practitioners too, with a wide skill level and varied interests.

As always here with my GP Janette Elderton I felt totally seen and heard. She takes the time needed to thoroughly address the issues I’m dealing with, is kind, practical and compassionate and I honestly feel exceptionally lucky to be able to see her. She’s helped my family through some challenging times, supported by great admin staff. Fabulous centre.

Booking my phone consultation was so easy and prompt. The doctor called back right on the appointed time and sent an escript to my phone while we were talking. Nothing seemed too much trouble for either the receptionist or the doctor and it was totally painless for me - no waiting around ! Great service Verve!!

Patient and family centred and caring response to medical needs at all times, especially with unexpected and more serious/ complex medical situations. Knowledgable, holistic and timely, prompt and respectful consideration from medical and admin. staff who go well beyond in accommodating requests and enquiries.

Excellent and efficient service and care from booking and Reception, through to Consultation and Treatment. Dr John Wong is friendly and knowledgeable, always providing a balanced discussion of all issues and proposed treatments. Cannot recommend Verve and Dr John Wong highly enough …

Hands down Dr De Silva is the best doctor I have ever seen. We were given a full 30min appointment for the first appointment, which I’ve never had at any GP ever. She listened to my concerns, was incredibly kind and genuine. Cannot recommend her enough. Was absolutely worth the drive.

I appreciate very much the care that Suki Fok has demonstrated in the consultation, she listened patiently to my problems, diagnosed and gave me in details of her treatment plan so that I can follow up with further exercise practices at home. Thank you kindly Suki Fok.

I have found Dr Janette Elderton a wonderfully compassionate, patient, thoughtful and innovative Doctor. When I’ve been ill she has had creative thoughts to help me reach good health again usually that are not too expensive and always practical.

What a great bunch of people! So helpful, knowledgeable and accommodating. I am no long a patient but have become a friend. I treasure that. I cannot speak more highly of all of the staff: doctors, nurses and admin are all exceptional.

I have been a client of this clinic for 40 years. I have appreciated all the care and help that I have received in the past and I believe the current doctor I have chosen now to be my primary caregiver, to be the best doctor at Verve.

This was our first visit to this medical centre as my wife and I required travel vaccinations. The decor was very nice and the waiting area well set out. The reception staff were friendly, welcoming and efficient. We saw Dr Don Zhang

I find Dr Elderton a caring Doctor always making time for me even though she is very busy with many others to take care of The staff are always helpful nothing is a problem I travel some distance to visit but happy to do so Fay Dunn

We have been clients of Verve Family Doctors (Previously North Mitcham Clinic) for more than twenty years. During all this time the care we have enjoyed from Verve Family Doctors has been outstanding. During the times of CV19 our

Dr Shikha Chhabra is a fantastic doctor. Highly recommended. She has excellent knowledge and will research for your individual circumstances if the situation requires. She is one of the best GPs i have come across in 30 years !!!

I had been stressed out with the settlement of funds etc, coming out of my bank account today. The Doctor John Wong gave me much ease giving me a few days to see the transaction through. Thank you Dr John.

My first time at the clinic, although my wife has been attending for many years. I was seen by Dr. Don Zangh, and found him to be highly personable and friendly. A pleasure to be attended by this doctor.

Always a pleasure at Verve Family Doctors. Dr Ishani is an amazing, extremely knowledgeable and friendly Doctor. Always feel in safe hands with her and all the staff at Verve. Highly recommend.

The staff are friendly and courteous, didn't need to wear a mask (yay) and the wait for the doctor was only few minutes. Nice to see. Doctor took time, did not Ruch and was knowledgeable.

Dr Laughlan Hodgkiss i got the Bill $96 for a phone call for scripts,i cant afford you, good money you are on, it is now a luxury to see a G.P. wont be seeing you again that's for sure!

We went to Verve to get our pre-holiday vaccinations sorted. The doctor was well informed, kind and helpful and the nurse was friendly and gentle. A surprisingly pleasant experience!

This is not my family doctor, but as I was visiting near by I was so impressed to get a same day appointment. Dr Sajanie was wonderful, thank you for your service.

Wonderful service throughout visit. Short waiting time. Dr Archie extremely professional but friendly and thorough, checking details. Would recommend this clinic.

Dr Don is a great doctor as he is caring, very professional and thorough in every appointment I have had with him. The staff are very helpful too. Susan Kilmartin

Thanks to the staff at Verve for being so welcoming and friendly. Dr Sajanie De Silva is an amazing doctor she has saved me on many occasions. 10/10 Thankyou!

Dr De Silva was kind and thorough. I was really happy with my appointment at Verve and will definitely be choosing to go there from now on!

We have been coming to this practice for over 40 years They are an excellent group of Doctors and staff Very caring and thorough.

The Doctors and staff are fantastic here. Nice find you can get into a doctor on the day you ring. Very high standard clinic

Don't expect them to have heard of the healthshare listing your fund promises. Very nice staff & conscientious medic.

Been coming to this clinic for 48 years! Extremely happy with the attention and friendliness and great medical care

Always a pleasant experience visiting this place. Efficient, friendly, helpful people in all areas of this clinic

Have been attending this Clinic for many years and always received good advice, and quick action when required.

Nice doctor Don! Although the place is a little bit old, but the people are all patient and nice! Thank you!

Doctor greeted happily, and was relaxed and ready to listen. Felt we able to work together.

Been our local GP clinic for years. All the doctors here are highly competent and friendly.

Dr Arch is an outstanding physician, always has time to listen and heal, highly recommend.

The doctors Ive seen at Verve are also so caring, warm and usually really prompt!

On time appointment. Lovely nurse fully explained the vaccinations I was having.

Always very happy with the medical and physio attention I get at Verve.

My husband and I both found that Dr Archie was very helpful and caring.

Again fantastic service by all the staff....Merry Xmas Cheers Dougy

Great service! Staff and doctor were so lovely and professional.

My elderly father loves his visits to Michael the podiatrist.

Excellent service. Short waiting time. Very competent doctor