Walgreens

146 reviews

1371 Metropolitan Ave, Bronx, NY 10462

www.walgreens.com

+17185977690

About

Walgreens is a Drug store located at 1371 Metropolitan Ave, Bronx, NY 10462. It has received 146 reviews with an average rating of 2.4 stars.

Photos

Hours

Monday8AM-12AM
Tuesday8AM-12AM
Wednesday8AM-12AM
Thursday8AM-12AM
Friday8AM-12AM
Saturday8AM-12AM
Sunday8AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of Walgreens: 1371 Metropolitan Ave, Bronx, NY 10462

  • Walgreens has 2.4 stars from 146 reviews

  • Drug store

  • "I had to pick up two large packages"

    "They are severely understaffed"

    "Made the mistake of stopping by for beer in this garbage dump of a neighborhood"

    "They really need customer service training at the pharmacy counter"

    "It is very clear that the pharmacists at this location hate their jobs, hate people, and are truly miserable as they condescend their patients on a regular"

Reviews

  • L. Khan

I had to pick up two large packages. Daniel was very helpful, he even helped my mom and I carry one of the package to the car. He was also very kind and courteous when I called to inquire about the items. The female cashier was also very friendly. I really appreciate the high class customer service. Thank you guys …

  • Valerie Jones

They are severely understaffed. They changed my prescription dosage that the dr. prescribed. They failed to let me know I had a prescription ready. It took them two days to fill an order for antibiotics. They are horrible. I needed my blood pressure medicine and was told I had no refills and did not offer an alternative.

  • Mike Volfman

Made the mistake of stopping by for beer in this garbage dump of a neighborhood. All the cold beer is locked up. There’s a button to call service to open it, but no one comes to open it. The warm beer is not locked up. This makes no sense. Long lines to check out because no staff are here. Will never return.

  • Jade Rodriguez

They really need customer service training at the pharmacy counter. Nasty old Caribbean woman told me I couldn’t get my child’s prescription because they close in 10 minutes and the prescription was sent over by an urgent care over 45 minutes ago. She told me to “figure it out”.

  • Jomur

It is very clear that the pharmacists at this location hate their jobs, hate people, and are truly miserable as they condescend their patients on a regular. I’ve never encountered such unkind and sad people. It’s as if they work in food service serving livestock and not people.

  • Lynelle Skelton (Nelly)

I got a message to call the pharmacy about me prescription. Called and the lady at the pharmacy was very rude and unprofessional. I asked what was the problem with the prescription and all she said was come at 3 pm and never indicated what the issue was.

  • Evers Bronx

@Nata Bean then apply for a job here. maybe you can help instead of whining. One does not become successful that way! you can wait 20 minutes at the doctor's office, the DMV, or the deli guy at stop&shop to cut your ham, then you can do it

  • Morden Dirge

Store closes at midnight. Why can't get I get a pickup order that was placed at or around 9pm and your app gaurantees pick ups are ready within 30min. Then, I get an email after I try and pick up my items that my order has been delayed and

  • Natalie Jones

The Pharmacist department is very very hot, the workers in the back are sweating and look very miserable because heat is unbearable. Although the staff is nice I run in and out because I cant stay in the pharmacist department for more than

  • J C

Might as well remove the photo services!!!! Smh. I have a 1 year old & took 2 frustrating trips here. First time I paid $60 to then hear that the machine lost my order. How?! Upgrade your systems its 2019!! I had to wait 4 days for my card

  • Michael Bushrod

So I been calling the pharmacy for a hour.The phone informed me that it was only one person ahead of me but the issue is whoever is working there today keeps picking up the phone and not saying anything but puts me on hold. I live far and

  • Christopher Rodriguez

Normally I just show up here to use their fee free ATM. However after ordering some multivitamins Sunday I finally show up to pick them up tonight. Line is obviously long there are three registers open. I bring them my Id and I'm told the

  • Leddy Fdz

Steer clear of this pharmacy and store. Lines are always ridiculously long because they Don’t have enough staff. Don’t try asking anyone for help because either they have no clue where things are or the help begrudgingly, making sure you

  • Deanichel Sanchez

If you have a shipment to send out don’t bother going here. This store is one of the main stores you can send out shipping for like returning items to fed ex , ups, Optimun and so on but, every time I come here the printer never works ,

  • Xiang Montalvo

Called to find out why it was so difficult to get my prescription sent from the pharmacy to my house when it used to always work. Pharmacist tells me they are not doing ship to home from store because they are too busy with the vaccine.

  • Mariano Figueroa

Expect long wait times for check out cashier register. Overall the store walk isles are jampacked blocked with products unorganized Apparently still unpacked in containers during store hours. I went to purchase dog food for my pet to my

  • Latin Impulse Magazine

They are very rude to seniors at the pharmacysection. I was buying medication and waited on line for 10 minutes when I got to the register they said the line was only for pick up medicine . Many years I come here and never had a problem

  • Mom and Broke Bestie Fitness

The lines are long, they’re always understaffed, and everything is locked up so you have to wait for help. What makes it worse are the poor attitudes. The store is supposed to open at 8:00am. Today it didn’t open at 8:00am. They had us

  • James Rose

Long lines at both the pharmacy and front checkouts. Product selection is awful. And even worse, be careful shopping for sale items. They increase the prices on the bogo items so it's better to order online for store pickup (you'll get

  • Chareese Falcon

If I could put zero stars, I would! This place is so unprofessional and the staff is rude! The manager doesn’t know where her staff is for the pharmacy! The pharmacy does not open on time! Ridiculous! If you can go someplace else! Run!

  • Domanique Williams

The store staff lacks training in customer satisfaction and appreciation. No one in this store offers a friendly inviting store environment. The pharmacy even though an entity on its own is very slow. I had a prescription sent from my

  • Adrienne Smith

The clerk with the bleached blond streaks in her hair with the pink bow, purposely had me waiting for my prescription. This place overall is terribly mismanaged and run by children at the front counter. She is ignoring me as I wait

  • Jennifer Parris

If I could give ZERO stars, I would. This Walgreens is a joke! It is dirty, poorly run, understaffed and the lines are excruciating. The pharmacy is deplorable. They failed to reverse a claim on a prescription that they filled, but

  • Elisa Mejia

Poor customer service in the pharmacy. Not a friendly or welcoming environment. Initially I thought the women working here was having a bad day but I’ve been there 3 times and all times she gets upset if you ask her any questions.

  • Jeanie Lola

Super understaffed and manager “oneal” is massively rude and nasty. I honestly feel bad for anyone who works here as it seems like management just leaves one person on register the whole day. Sad excuse for a Walgreens.

  • Maria Bruno

The people working at the pharmacy are most unfriendly people I ever had to dealt with. They are rude and don't even try to listen to you or to go out of their way to try to help you to find a solution to your problem.

  • Allison “Ally” Salvatore

The lines tonight were wrapping around the store. Nobody in line barely had anything to check out. Idk why the cashiers are slow (there’s three of them) and it’s not like there’s a ton of things to do with each person.

  • Nicole Couvertier

This is literally the WORST pharmacy I have ever had to deal with both via telephone and in person. Unfortunately they're the only major chain in the area so residents are forced to utilize.

  • ArLequin C

The best photo processing! If you want prints from your smartphone photos this is the place to have them done. Online ordering through their app is super easy and order early enough and

  • Bob Ryan

Made us wait for an hour for the FLU Vaccine and later told us that they don’t accept our insurance. Which made the wait a waste of time. Highly understaffed and lines are so long.

  • Agustin Garcia

Worst store ever. Stay away. Their pharmacy never has anything in stock, even if you are a regular customer. Then the order is always delayed, do yourself a favor and try a CVS.

  • Lisette Blanco

They do there best here… a lot of pharmacies in the Bronx are closing down due to high theft rate. Let’s be more appreciative we still have this pharmacy in our community

  • Tori Lynn

Always massively understaffed. Long wait times for everything at all times of the day. Maintenance isn’t kept up on. Flickering lights, holes in the ceiling, etc.

  • Catherine Fuller

Place is always packed, long line and they never have anything on the shelves AND nobody comes to help u to unlock anything, u have to call like 8 times

  • Mrj Nazmul

There service is so bad I'm sick and I'm waiting for 45 minutes but they cannot give me my medicine and also I'm paying for my medicine.

  • Chin D

Few times I went was only because of convenience. Now I’d rather drive to the next available location. The staff here is super rude!!!

  • Kabir Kumar

Nice chairs you have during Fridays you can not sit down and why do you have to call people to open the glass cages it’s so annoying

  • Andrew Sanchez

They are not use to having empathy for sick or disabled people. Extremely impatient, and as many of the reviews note rude.

  • asif khan

Pharmacy closed even before time. It was suppose to close at 6 but they closed by 5:30

  • Shammi Choudhury

Long lines, can’t find any assistance. Cashier are very rude.

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