Very knowledgeable staff. I went in to see if Waterstones stocked any Choose Your Own Adventure books and the young staff member knew immediately what I was talking about (even thought they only stock one title). She managed to find it for me within a short time. Impressive service.

Unfortunately doesn't have a café like some other Waterstones' but there's plenty of coffee shops nearby so the location is a plus. Can be a bit pricey but it's nice to go into an actual bookshop and browse, the staff are very friendly and

A bookshop...ahhhh....a bookshop. Where all dreams and aspirations and imagination begins. Don't turn away...it's never too late to learn to read ... help beat fake news. ..learn to be free...the written word like paracetamol for the soul.

Lovely and peaceful environment, books sorted conveniently, loyalty card and loads of books on offer every week, although I wish they could add more, lovely selection of gifts, its an absolute heaven for bookworms like me. I think they

Customer service is A+++! I had been looking for a book that is sold out on every single website I've checked - and I checked close to 100. The only site with a hit was eBay - the book has an MSRP of $13, but is being sold on eBay for

Very organised, friendly and pleasant. A wide variety of books are stocked. This branch has an upstairs, which I think is fantastic. I always enjoy coming here. If you are passionate about books like me, this is the place for you.

I love Waterstones and have recently reignited my love for physical books over the ebook alternatives. Their selection is peerless with the only competition coming from WHSmith inside the mall.

A lovely young lady with a fringe attended us today, she was very kind and patient and helped us decide what to choose. It is a small cozy store with the wooden stairs as usual, nice touch.

Great selection of genres with almost every book represented. Staff are friendly and knowledgeable. Kids to adults, fantasy to history all covered. Gifts and cards available here too.

Couldn't find a book that was listed as being in stock. Asked at the till and then two staff spent the next 15 mins hunting it down as it wasn't where it should be. Great service.

Great little book store with pretty good collection of books, but most importantly it's also dog friendly except for some of the barbaric customers who hate dogs …

It’s been around forever, no better place to pick up a good read. Also a great spot to have your books delivered for pickup, convenient and you can have a quick browse.

+ A pleasant and relaxed atmosphere, perfectly conducive to browsing and buying books. Some reasonable offers and a good selection of books and other products.

Love Waterstones! You can browse through all genres of books. A large fiction and non fiction section in the Enfield store. It's my go to place for new books.

Well organised one way system in place with additional safety screens. Sanitiser at the door. Staff helpful and friendly. Lots of lovely books on offer!

Lovely store welcoming and relaixng. Nice displays and recommendations. Not the largest selection in store, but can also order in if needs be

So many books to be tempted by! Great shop and service, hope you're still there when we can come back "nonessential" shopping again.....

Wanted to order a book. But apparently more expensive in store this way than pre ordeing online so decided to use gift card elsewhere

We love it here. The staff are always so helpful. One of my daughters favourite shops in town she can spend the day in there.

Love this place but all the reference books are upstairs and I visit with my daughter in the pram and there are no lifts

Great service with very helpful staff. A young lady offered me a chair to sit and check/choose some books for my son.

Excellent selection of books to enjoy, and if you don't find what yoir looking for you can order them in to collect!

Great store, if you are a book fiend you will love it. Just popped in to look around, will definitely be going back.

Excellent book shop, but how is anyone with a physical disability expected to get from ground floor to first floor?

Great place to browse if your stuck for ideas on what to read. Always manage to pick something up here to read

Love a good book shop. This store current and up-to-date. As well as offering the latest novel, you can

Assistant was very helpful in getting what I wanted and ordering new book which wasn't in stocks.

Friendly and helpful staff , good range of books , I can never leave without a book in my hand.

The book I wanted wasn't in stock but it'll be there for next week.helpful friendly staff.

Good selection of Books, to suit all tastes and budgets Can be ordered, if not in stock

Staff are so helpful and were able to recommend suitable books for age and interest.

Love this shop! Only wish there was a coffee shop inside to soak up the atmosphere.

Its a nice shop nut if you have a buggy or pram it's a bit tito move around in.

It's a book shop what's not to love? Friendly staff, good selection of books.

Lovely book store with plenty available for everyone, great service

Brilliant selection of books as usual and the staff are so helpful

Beautiful bookshop. Amazing choice and the atmosphere is great.

Lovely and helpful members of staff, good selection of books

Great range of books and very knowledgeable staff.

Great little book shop