These people are fraudsters!!! Told me on the phone about a promotion where if you buy 50000 rupees of chips they will give a 3 night stay at the Hyatt hotel. Over the phone we asked for all the fine print details regarding the chips and they assured us we can use the chips to play any games we wanted and the chips were valued at 50000. We came to the hotel and checked in. When it was time to play they suddenly told us there was lots of fine print and the 50000 rupees of chips were only actually worth 25000. You can either break even or lose. Not able to win money. We had already checked into the hotel and they told us we would need to pay for the hotel. We asked if we can play poker for a few hours and get a free hotel for the night. They told us that was fine since there was all the confusion. The next day they told us during check out we needed to pay for our stay at the hotel. We insisted we would not and that was fraudulent. The casino manager came over and argued. He ended up yelling “F$&@ you!!” At my friend for not paying. On another note Please avoid the poker table. They have inside players who bet and bet endlessly. They are working inside job for the casino. It’s impossible to win when they have endless bankroll. These people are real fraudsters!!! Avoid at all costs!!!!!

We stayed at Hyatt and decided to spend our night at this casino, but our experience was very miserable. Dealers were fine, but servers and managers were extremely unprofessional and lack of hospitality. We noticed majority of workers are not from local. The supervisor particularly named Mr. Shyam A. Dani needs to work on his poor service and choice of words. We understand English might not be his first language, but discrimination is a big no no in hospitality industry. Also, It is understandable that the casino’s management is different from Hyatt, so you can't expect they deliver premium service as Hyatt does! However, they definitely need to retrain their staffs, work on service recovery, and treat customers equally if they expect to earn money from foreigners who stay at the luxury hotel nearby. If you experienced bad service, how would you have the mood to spend money in casino! Strongly suggest foreigners to spend their money somewhere else that’s worth it!!!

The Casino Pride is belongs to Hyatt Grops. These Casino is the Only Casino in Nepal where there is No Entry Fees. After Entering these you pay for every thing. The Area is huge. Service is also good.Even One can take massage while playing. There is also a Dancing Bar cum Resturent in the basement of Casino . Even if someone is not staying at Hyatt Hotel one can come to the Casino and play. Children under age of 18 years can also enter the Casino by paying the Fees which is minimal. The most important thing that I found from Navami( 9th Day of worshiping Devi Durga) every Shops and Casino in Nepal is closed for next 12 days Except Casino Pride.

A casino is a facility which houses and accommodates certain types of gambling activities. The industry that deals in casinos is called the gaming industry. Casinos are most commonly built near or combined with hotels, restaurants, retail shopping, cruise ships or other tourist attractions. There is much debate over whether the social and economic consequences of casino gambling outweigh the initial revenue that may be generated.[1] Some casinos are also known for hosting live entertainment events, such as stand-up comedy, concerts, and sporting events.

Located inside the premises of Hyatt Regency, Katmandu, but the management is different. Compared to other casinos in Goa and Colombo, this casino is small with limited number of games but is managed well. The dealers, service staff and floor managers are experienced and well mannered. The buffet counter is with limited spread through. Bollywood film music is played throughout. At nights there is dance programs at the stage in front of the restaurant. Smoking is allowed inside casino. Liquor, beverages and snacks is served unlimited at casino.

Have visited other casinos in Nepal but this one was the best. The place was mostly occupied by Nepali locals and Indian tourists. The overall ambience and vibe are amazing. People should definitely check this out. Pretty chill scene for food and drinks too. It's located in Hyatt hotel campus. Last visited around 2 years back so not really sure how vibrant is it post covid.

Has great time there, player mini flush and had beer though staff was not that co-operative as the other casino we visited on previous night. One needs passport or nationality documents ( aadhar or Voter's card in India cases! Live dance on show continuously. Lovely ambience! …

The casino is quite old and has poor customer service. We were highly disappointed with the lack of food options and game options offered by them. The buffet dinner was awful and the overall experience was very upsetting. Would not recommend the casino at all.

They create problem, when they have to refund Indian currency. They take Indian currency and while giving back, they say they don't have Indian, and want to load us with Nepalese currency, which we don't want to take back to India.

Best Casino in Kathmandu, Nepal. They serve complimentary snacks and drinks if anyone play a game in casino. They have also pick and drop service in free of cost if played there. Required original identity card to enter the casino.

Bad service and worst experience. They only look at how much you spend then treat you accordingly. I lost 40K INR and was not even served a drink. The roulette machine was magnetic and many other visitors complaint the same.

This was my first time at a casino. Although I only was supporting my friends joking their friends. I loved the experience and learned lot of games I would want to play without the money part. Definitely a fun experience.

It is the best casino in Nepal, the people, and the pit bosses are the nicest people you have ever met, and not to mention the best buffet lunch and dinner in Nepal

Place that can only depend on your Luck... But loved this place .... Shamiksha & Ashmita was really good attender ... Seriously good place to visit in Nepal

Small but good casino.Would be good to add a few more tables of other than Baccarat.Didn't have many smokers on all 3 days, so the air was pretty good.

Good place to enjoy. Only for adults, means above 18 years old. Well behave staff. Good food. Photos not allowed inside. It is a part of Hotel Hyatt.

Liked the casino small but made with luxury, taken care of security and service. No cheating 100% trust built. We played and enjoyed …

Casino is he all gd but here is one of g to juan gurung she is very rude and miissbehaving me without any reason yesterday night 2 40 am

Spectacular casino, it's ambience, its staff who are ever smiling n welcoming, fair games., Not to forget my Oooolala. Haha

Decent casino. Two roulette tables (or 4 tables to place your bets...) two black jack tables. Friendly staff.

Good place Friendly staff Just make sure you go with your defined limit to lose and never cross the same

Very Bad service at food area no body is ready to work and only playing songs without any performance.

I could not go there because I am a Nepali, but my Indian friend went there and he enjoyed it a lot.

This is my work place and I enjoy with my work where I can serve peoples from around the world.

I went in casino pride so many times this time it was crowded & sarvice wasn't up to the mark!

CASINO PRIDE NEPAL - Hyatt Regency Kathmandu, Kathmandu, Nepal 44600 .The ambience is good.

It's all good, but when you will, there feels like a less opportunity to play your game

Very nice one but Actually no one can't Win over the Casinos …

Excellent services.... very much polite staff... services/ food very much testy

One of the best casino in Kathmandu. Some time catering services is very slow.

One must visit there once and gamble there only for a certain amount.

Nice place , fair rule, marvelous dance and everything is very fine.

Good ambience with great taste of food & lots of games option …

Few server are not so professional & negligence in serving orders.

Best place to visit in Kathmandu when looking for casino …

One of the best Hotel and casino (on line also) in Kathmandu.

We enjoyed a lot! Nice fun place to relax and bet your luck!

I had very nice experience...staff was courteous n helpful

Well arranged and good behaviour....food also quite well..

Very nice staff. Thank you for watching after my camera :)

Quite & Clam Place. Elegant atmosphere. Nice experience.

I love it when roulette girl says no more bets please.

Very nice casino decent staff good service and honest

It was good. Staff member s were supporting. …

Spacious area providing a large variety of games.

All staff of hotels are cooperative and friendly

Absolutely loved the experience and hospitality

Food is not good can be much better can improve

Great place to have night life and GAMBLING !!

Ok not so busy or exciting or good behaviour

All services are very good and nice place ☺️

Best casino in kathmandu but service is poor

Ambience and service are fabulous …

Best casino in kathmandu but service is poor

Good Ambience, friendly staff, good service

spacious with pleasent and quiet envirnment

This is the best casino in Kathmandu Nepal

Where good place to spend too much wealth

Very nice.good service,food n hospitality

Excellent service best place in Kathmandu

Standart casino no free food or drink :/

Fun place and everyone is very friendly

a perfect place to loose all your money

Very good one of the best in Kathmandu

Sunrise on the backside of Hyatt Hotel

Great place good food and warm staff

Okish casino but staffs are too bad.

Very good.nice service,staff n food

Awesome experience specialy service

Place is good for gambling 24/7

Air condition not strong enough

Nice palace in Kathmandu Nepal

नेपालको सबैभन्दा खराब क्यासिनो

Decent place for Casio lovers

Reliable.... Nice ambiance...

मलाई यो क्यासिनो गर्व मन पर्छ

जुवा खेल्नको लागि राम्रो ठाउँ

was fine but not as expected

Lovely place to live …

Good service and good games

यहाँ हुनको लागि उत्तम ठाउँ।

Good place to entartenment

Shadar jagah Maja hi maja

Won good ammount in poker

Better than mahjong Nepal

Best casino in Kathmandu

Peaceful place to gamble

Best casino in town ...

客のマナー悪すぎ 深夜に子供いれていいんか？

돈 탕진 손가락 잘리기 싫으면 가지 말것

Nice place to have fun

I want work this place

Very nice experience.

Great place to enjoy

Very well run casino

Wonderful experience

Best hotel of Nepal

Lost all the money

Best place in KTM

Wasting of money