Found this hotel from google map review and it met my expectation. We took 4 rooms, 2 couple rooms and 2 family room (for 4 person). The family rooms were spacious enough which had wide washroom with high commode and geyser, television and AC. Beds were wide enough to accomodate 2 person each. The couple rooms had also same facilities with a double bed. The room and washroom was clean. Hotel was budget friendly. The staff were not much professional but they allow us to early check-in as we reached their early morning.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 4
পরিষেবা: 3
লোকেশন: 4

Room Size and others facility like- cleaning, room service, care about customer needs and so on. Price also reasonable compares with others one. They have also free parking facilities. During load shedding they have generator facility.
ট্রিপের ধরন
ব্যবসা সংক্রান্ত
ভ্রমণের গ্রুপ
একা
রুম: 5
পরিষেবা: 5
লোকেশন: 4
রুম
Full of comfortable with big size room.
হোটেলের নিরাপত্তা ব্যবস্থা
Have every corner of this hotel have cc camera support
কাছাকাছি হাঁটাচলা করার সুবিধা
Very near the hotel have "play ground"
হোটেল হাইলাইট
আকর্ষক দামে

These two stars are for their spacious rooms and good behavior from the management and receptionist. Otherwise housekeepers' and staffs' behavior are really unprofessional and their breakfast menu should be modified. Everyday it was the same menu on breakfast. People who are staying there for more than two days will be fed up with the breakfast. I'll think twice to make a stay there again, the floor incharge's behaviour was that much impolite.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 3
পরিষেবা: 1
লোকেশন: 3

This place was really nice. I was in room 204. It had to double bed and a nice washroom. The room was clean andheron services really good. The provided breakfast buffet every single day. But items were really limited. Then again for the price this is really good. As I attached to the picture of the food this is what this everyday as breakfast. Overall the experience was pretty good. Giving them a solid 4 start because they didn't have elevator. And I think this hotel is still under construction. Maybe I'll be there again soon.

I was in Room No. 120. All the facilities were very good like their accommodation, foods, service every thing. 0 complain service. In just one word just awesome. They helps in every situation you fall they will help you as they can. Their foods are awesome and reasonable price. No extra charge with full safety. I gave five stars cause they deserve and earned it. Thanks
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 4
পরিষেবা: 5
লোকেশন: 5

It's great to visit here overall I definitely will visit this hotel ever again. Just wanted to let you guys know that the breakfast is too good and the hotel believes in giving it in time. Very glad of the management for their hospitality of the guest.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
বন্ধুদের সাথে
রুম: 4
পরিষেবা: 5
লোকেশন: 5
হোটেল হাইলাইট
বিলাসবহুল, অসাধারণ ভিউ

A decently good hotel. Best sides : big rooms, great beds, nice corridor, quick room service. Great value. Nice rooms at an affordable price. Not good sides: their rooms need little bit renovations. In some places in the bathroom, room, bed room little bit maintenance work is needed. Authorities should take care of the property routinely. Overall I recommend this hotel over local hotels.

Washrooms are not well ventilated, it smeels bad, room service is aweful, room is not well equipped.its a complete waste to be here in their price range. Noisy, all time out siders gethering here, not properly served food. Food taste is also aweful. So many bad experiences
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 1
পরিষেবা: 1
লোকেশন: 2

This is a budget friendly hotel but this hotel restaurant isn’t up to mark.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
বন্ধুদের সাথে
রুম: 3
পরিষেবা: 3
লোকেশন: 3
হোটেলের কাছাকাছি অ্যাক্টিভিটি
This hotel located just beside bank of Surma river and one of entry point of Sylhet. So everyone can do official job or connect with city everywhere easily.

Very good. Neat and clean. Apart from noise place. Reasonable rokm rate. Need to keep the facility of coffee during breakfast with tea. Also pay extra efforts to remove mosquito from the premises. It will be better to make an arrangement for freeze and tea/coffee facility in each room. Somewhat we stayed there with mega family and satisfied with their hospitality.

Nice hotel in a convenient place. Has a large car parking facility. Brand new hotel with large room in cheap price. But it's under construction and had only 2 floors without any lift. Restaurant is good but breakfast menue should be better. Food price in the hotel restaurant is little bit high. Moreover they take too much time to prepare food after you order.

A very nice and clean hotel. Everyone, including the receptionist, is extremely elegant. Food quality is very good. The location of the hotel is also very good. One drawback is that there is no balcony.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
দম্পতি
রুম: 5
পরিষেবা: 5
লোকেশন: 5
হোটেল হাইলাইট
শান্ত পরিবেশ

Service was excellent & all the staffs were so friendly. Breakfast was so satisfying. Room was excellent but need balcony in the room, if possible then should try. The hotel place was completely calm. I recommended that when you will stay in sylhet.
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 5
পরিষেবা: 5
লোকেশন: 5

It's a nice hotel to stay.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
একা
রুম: 3
পরিষেবা: 3
লোকেশন: 3
রুম
Moderately big.
হোটেলের খাদ্য ও পানীয়
Have a restaurant on the ground floor and have a complementary buffet breakfast. Take food preparing request too.
হোটেল হাইলাইট
শান্ত পরিবেশ

Good Place to stay. Relaxing, nice and cozy. Hospitality was good and helpful staffs. Just as a suggestion to the management. It will be better if you put 1 small fridge to every room.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 5
পরিষেবা: 5
লোকেশন: 5
হোটেল হাইলাইট
শান্ত পরিবেশ

Hotel Room is designed without any kind of plan. Room places did not utilize efficiently. Every room has particular issue like as cabinet problem, AC prolem, Washroom water leakage, socket not working etc. Otherwise big room, clean and secure. In a word, room quality is not as satisfactory as hotel name and rent

Its a very nice place, i just rent its weeding hall for my younger sister weeding few day's ago, there staffs was very helpful, foods was nice and well served. There maintained the whole program very nicely. There location and parking lot are very suitable... I wish better luck for them... Lastly they are very clean...

One of the best hotel in Sylhet city at a reasonable price. We stayed 2 days and 1 night there. The complementary breakfast was good. Its only 20tk (in CNG) away from the majar road. (Try to book it by calling)
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
বন্ধুদের সাথে
রুম: 5
পরিষেবা: 4
লোকেশন: 4

Staffs were very welcoming and friendly. I really loved the staying here with my family. The complimentary breakfast was a great boost to start a day with. Very clean and highly maintained. I would highly recommend this hotel to everyone.
ভ্রমণের গ্রুপ
দম্পতি
রুম: 5
পরিষেবা: 5
লোকেশন: 5

This hotel is worth it. The hospitality of staffs are really good and the rooms are also clean. And the restaurants food is not that much spicy as the others food hotels in sylhet. In conclusion the hotel is great and it worth it . But their is a bit problem of wifi but overall it is great

Grand Surma Hotel is located in Sylhet. With a restaurant, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom.
ভ্রমণের গ্রুপ
বন্ধুদের সাথে
রুম: 5
পরিষেবা: 5
লোকেশন: 5
হোটেল হাইলাইট
বিলাসবহুল, অসাধারণ ভিউ, রোমান্টিক

Room was OK, toilet was dreadful, smells foul all the time. Foods aargh!! Super distasteful. Had room service for dinner, we asked for mutton বিরিয়ানি and they served pilau rice with 2 tiny pieces of meat, 2 stars just for the friendly and helpful staffs.
ট্রিপের ধরন
ছুটি

Budget friendly, need to modify services.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 2
পরিষেবা: 2
লোকেশন: 3
রুম
Need to change all kind of bedsheets, pillows covers, towels.
হোটেল হাইলাইট
আকর্ষক দামে

Their room service was so bad. The room and washroom wasn't cleaned properly. There were multiple stains in the blanket. Do not recommend going there.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 2
পরিষেবা: 2
লোকেশন: 3

The Hotel Grand Surma is extremely luscious and lovely. With all the conveniences, it’s very easily captivates any guest. Service and behavior was good and polite. It even makes me want to come back in future.
রুম: 5
পরিষেবা: 5
লোকেশন: 5

It wasn't all that!! Didn't like it at all. Came home with lots off mosquitoes bites and the food...don't eat cow meat told them to serve chicken curry they gave us a tiny chicken just poorly waste off journey went somewhere else instead … আরও

৩/১১/২২ তারিখে হোটেলে চেকইন এর পরে ১১৩ নং রুম রিজার্ভ করার পরেও ১১৪ নং রুমের চাবি ধরায় দেয়া হয়। রুমের পর্দা ছিল না, রুমের ফ্লোর লাস্ট কবে পরিষ্কার করা হয়েছে, সেটা হয়ত ক্লিনাররাও জানেন না। রুম সার্ভিস যথেষ্ট বাজে, স্পেশালী বেটে ভাই টা। আমারা … আরও

If you're looking for a high-end place with serene ambience as well as in a very busy location, it's the perfect place. The location of it although being beside one of the busiest roads of the country, you can barely feel that when you get … আরও

Though I don’t have enough scope to visit the whole premises, yet it looks something different than that of such other businesses. I experienced their banquet hall on a marriage ceremony occasion & find the place adequate enough to cater … আরও

It is a very good hotel. Whenever we visit Sylhet, live in this hotel. Large room with AC & complimentary breakfast is not so bad. You can visit in this hotel.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
একা
হোটেল হাইলাইট
অসাধারণ ভিউ

Awesome place.. A big air conditions conversation hall..Totally outstanding but they had one problem.It’s washrooms stink. I think authority will be solving this problem soon..However i say there food quality is very delicious.

Behaviour is awesome. Mr. Tarun helped us a lot. Everything is well furnished. Rooms are gigantic. Floor, washroom.. all are shinny since it is a new hotel. Location is lovely. A very calm place, good for staying.

This place can be a perfect place for those who really have less amount of people invited in a programme around 700 at a time. It's food quality is also praiseworthy. It is also a place for chitchat with snacks.

Awesome Hotel and conference Center in Sylhet City, It is located Near Jalalabad Gas Field, Location, interior and service is good also good for wedding program.
রুম: 5
পরিষেবা: 5
লোকেশন: 5

Very sound place. I found the medium size Hall room where about 100 to 150 people can sit in a row. Place was just beside the road. Easy to check in.
রুম: 3
পরিষেবা: 3
লোকেশন: 3

It was lovely moment, the hotel is big and open and also noise free, all staffs behavior all were best overall One of the top hotel in Sylhet.
রুম: 5
পরিষেবা: 5
লোকেশন: 4

Very lovely room well decorated but i will suggest them to make balcony i searched several times but there is very less hotels with balcony . After all the room was good , service was excellent ,

Food is average and service is not good enough but price is higher than expected.
ট্রিপের ধরন
ছুটি
ভ্রমণের গ্রুপ
পরিবারের সাথে
রুম: 3
পরিষেবা: 3
লোকেশন: 4

Really the hotel was awesome. Their hospitality and service was up to the mark. Room was neat & clean. But I think they should improve their complementary breakfast. আরও

Great place for a cheap stay. Rooms are clean and tidy. The complimentary breakfast is very good. Room service is a bit slow but overall very satisfied with our stay.

The hotel room and service were good but the buffet breakfast was only fried eggs and vegetable and dal.
রুম: 4
পরিষেবা: 4
লোকেশন: 4

Great value for money. Complimentary early check ins and late check out with payment also possible. I would recommend some variations in breakfast menu.

We had a party, the hall is good, food was very good. The service could have been more organized.
পরিষেবা: 3
লোকেশন: 4

One of the best hotels i have Seen . I recommend this hotel to my view’s.
রুম: 5
পরিষেবা: 5
লোকেশন: 5

We had a great time with our beloved brothers and enjoyed the time together.
রুম: 5
পরিষেবা: 5
লোকেশন: 5

Lot to improve. Such hotel must have an elevator. Food quality not up to the mark. Mutton curry was such a disappointment.

Their party centre is too good as well as their food and service.
রুম: 4
পরিষেবা: 5
লোকেশন: 5

Nice hotel with affordable rent. Hospitality also impressive.
রুম: 4
পরিষেবা: 3
লোকেশন: 3

This is a nice Hotel..! Room is so great & Good Service
রুম: 5
পরিষেবা: 5
লোকেশন: 5

A good Mid budget Hotel. Hotel Staff were helpful. The rooms are spacious.
ট্রিপের ধরন…
আরও