7-Eleven

30 reviews

Pascoe Street &, West St, Pascoe Vale VIC 3044, Australia

www.7eleven.com.au

+61393060730

About

7-Eleven is a Convenience store located at Pascoe Street &, West St, Pascoe Vale VIC 3044, Australia. It has received 30 reviews with an average rating of 2.7 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of 7-Eleven: Pascoe Street &, West St, Pascoe Vale VIC 3044, Australia

  • 7-Eleven has 2.7 stars from 30 reviews

  • Convenience store

  • "Very rude customer service provided by the lady at the front counter"

    "Hello, Rocked up at 7 - eleven at around 1 pm the display for my cigarette of interest said as $47"

    "Worst customer service from a lady staff this morning(1/2/2019)"

    "I’ll go to this store everyday for my coffee and for other stuff"

    "When Slurpee's are normal price, this 7-Eleven is always out of the extra large cups"

Reviews

  • Baljit Kaur

Very rude customer service provided by the lady at the front counter. Some feedback if she or the store likes to support a positive environment for workers and customers interaction. My partner and I went to the store and had a free coffee coupon. We presented it at the counter with the coffees. She said the coupon’s not valid, i checked the date and it said valid till 2022. Then she say we don’t take these coupons, then asked where we got it from? We say from a friend and she rudely said tell your friend to pay for your coffee then. It was so awkward, we said don’t want the coffees, she took the coffees away and said, “don’t come to the store, if you don’t have money to pay for the coffee”. Then when we threw the coupons on the counter and left the store. Then she demanded thats not how you treat people. Well then you should treat people the way you want to be treated. It’s not about the coupons or the coffee, but a very disrespectful manner in which she interacted. This is something that adds stress to her life and then upset customers as well. If you see this review, please consider speaking little bit more gentle with others. I don’t know you so i feel bad for commenting on your identity but for the sake of everyone’s day, we should be little bit gentle and at least speak politely with others.

  • S99 Ri

Hello, Rocked up at 7 - eleven at around 1 pm the display for my cigarette of interest said as $47.50 but when the staff scanned it came out to be $54 . I refused to pay for scanned price and said “ it is wrong advertising to advertise for wrong price” and I was said “ well pay $54 , if you do not pay , I need to pay from my pocket” , “ concluded saying if you want to sue company you can” which in this case I am ready to as company has all the footage and I should not have been asked to pay $ 54 as against the advertised price which I am adding with this picture and I am not going to stop after this after being humiliated and insulted in front of other customers. If a consumer is not given a misleading information and then asked to step back I a rude way , I am happy to go any extent.

  • Sonu Varghese

Worst customer service from a lady staff this morning(1/2/2019).not something you would wanna face on the first day of a month. I would have given a no star if there was an option. While i was trying to show my fuel app for redeeming an offer on my turn.staff ignored me with an attitude and said "next please" to the person behind me in the que. I said i havent finished and requested to redeem the voucher on my phone. She declined my voucher redeem request and said only voucher per transaction. So should i pay for fuel first,then go back and stand in the que and pay for coffee?? What the hell is happened with that staff..never again i am going to use any service from this store.

  • Rahul Kovilapati

I’ll go to this store everyday for my coffee and for other stuff. Every time the store is very clean and well stocked. They even have coffee trays ready to go.. so things are easier in the morning rush. Hands down the best convenience store I’ve been to..the team here is very friendly and were greeting and chatting with everyone that came in. Great experience

  • Tony Forza

When Slurpee's are normal price, this 7-Eleven is always out of the extra large cups. Their excuse is that they are located near 3 schools.. Well here's an idea, ORDER MORE! But it's obviously all about profit at this store, and not service. Overall, probably the worst example of a 7-Eleven store. If I could give no stars or even negative I would not hesitate.

  • Mankirat Singh Gill

Very POOR service, especially the staff named Damohar/Damodhar, young guy had a very rude and disrespectful atitude and was refusing to assist us at the store. Very unpleasers with his behaviour as it was distressing experience to have been treated rudely by this staff member.

  • Yusuf Waedaramae

Normally I don’t review bad about the business. However, I have to review this time. It was Very Bad customer service. The lady is very rude as she screamed and angry at you when you asked where is the sloppy lid because there was none on the shelf.

  • Çınar Aslim

14 aug. 2019 at 16:40 staff in store she was soo rude I dont understand How can she get a job from 7/11 Her name was mimina or nimina Manager should tell her to put her self together. She dosent know what is Custumer Service.

  • Arshi Arshi

Worst costomer service the lady she dont know how to talk with the kids she is soo rude.she dont know to say Hi,Hello,thanks, nothing. i dont know how she is working there.she must learn how to be talk with the kids.

  • Bart Bampton

Dissapointing coffee at this outlet. Avoid at afternoon school times, too much congestion from school opposite, you'll be lucky to find a car space, in or out of the car park.

  • Gokhan Yildirim

Excellent customer service, I visit this store every morning before work to grab a coffee. This is my favourite 7/11 store around and visit it 7 days of the week. Thanks

  • Paul Nguyen

Don't bother getting any krispykreme donuts from 7/11, they are soooooo DRY! We wonder how longs it been on the shelf...

  • Danielle

Very convenient, it's a little pricey but has great variety and their own brand full cream milk is delicious

  • Soobin's a QTxT

The slerpees here are terrible, made me sick for a few days. Donuts are good though and the staff is ok.

  • W L

Plenty of items to buy, the car park area a bit busy/messy and untidy at some stage though.

  • Angus McLaren

This store always has dirty floors and slurpee area, the staff just don't clean it.

  • deepak reddy

Worst customer service of lady in front counter 17th April Friday around 12:50pm

  • lana zawati

I love it. It has everything and the lady that's works there is pleasant

  • Maryouma El bezri

Customer service is outstanding, convenient location, close to schools.

  • Michael C

Ridiculously low level of customer service, very very rude.

  • Sameer Iqbal

My daughter always love a donut here

  • Chris Dennis

Massive dirty and no sugar …

  • Manoj Shrestha

Very rude lady

  • Linda Bee

Open 24/7

  • Matty Migy
  • Carl Sinclair (Geekwalker)
  • Jess “Disaster” Xox
  • Nusrat Tazin
  • Waseem Nadir
  • Muralidhar Reddy

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