We had a leak in our roof, just a couple days from a stormfront. We called A&W and spoke to Monica, who dispatched Tim Ames to help us. Tim got here promptly and fixed the problem (some loose nails and dried up caulking) quickly and professionally. NOW, here's the thing: - Monica persisted to ensure we got the help we needed, despite the fact that my phone was on the fritz and I kept missing her calls. She was polite, patient, and genuinely wanted to help me. Terrific customer service. - Tim got here on time(!)--I can't tell you how often that little promise gets missed by people these days--and he fixed our issue for free--yep, free. Of course I wouldn't expect that, and I hope no one reading this would ever expect that, but Tim saw the problem when he got on the roof and just made a snap decision, in 100 degree heat, to just help us out. He was modest about having done it, and made it clear that he was just extending a kindness to us, fixing a problem he knew he could easily fix. It was a kindness that was refreshing to see, and we were very grateful. I am bookmarking A&W Roofing as a favorite. The next time we need serious work done, there is no question; we're calling A&W. They have received excellent reviews, and they just gave us a big sample of why that is.

Another roofing company had someone come by and put a flyer on our door that indicated all kinds of issues with our roof. After I came back from a walk, I noticed that they were right about one thing: There were some shingles loose! I called AW Roofing (most 5 star reviews) yesterday and was able to get an appointment today. Cody called before arriving and it was all smooth sailing when he got here. He took time to look for other possible issues (he didn't find any), explained what he was going to do and offered to fix the damage right away. His professionalism and courtesy just blew me away. No trying to up-sell me anything or anything else like that at all! The next time I'll need a roof, I'll definitely be calling Cody and AW Roofing back!

Tim came and did my roof inspection on my house and my out buildings for wind and hail damage. Super nice and professional guy! Had a quote to me in a couple of days. He even apologized for it taking that long and I thought it was very prompt, especially with how much damage was done on my roof and my buildings. Multiple houses in my neighborhood were getting new roofs so I can imagine how busy they were. They cleaned up very well and didn’t leave any trash. The roofers were so respectful and spoke to me when I was in and out of the house. The roof looks amazing and have had no issues or noticed anything wrong with the roof. They worked with my insurance and made the process so easy! 10/10 recommend.

A & W Roofing recently installed a new roof on our house. They were easy to work with and responsive. The process was quick, and their crew left our yard as clean as if they hadn't been there. This was our second project with AW Roofing. A few years ago we used them to build our custom screened porch. Their pricing was similar to their competitors but their customer service was far better than any of the other companies we received quotes from. We knew after the quality of that project that we'd be using them to replace our roof when the time came. We don't often give out unsolicited recommendations to our friends but have often recommended Tim Ames and this company.

I was looking for a roofing company and asked in my FB neighborhood group. A & W Roofing was recommended and I was told they were local. Since I love to support local businesses, I called for an estimate. The company and its representative were super friendly and responsive and they came back with a great estimate! On the day of the work, the crew arrived bright and early and completed the bulk of the job while I was at work. Once I got home, the representative, Brandon, met me at the house and walked around and went over everything with me. The roof looks great!! It's really added to the value of my home.

My experience with A and W Roofing Company was phenomenal! Brandon, the project consultant, was professional and knowledgeable. Without being aggressive, Brandon discussed in an honest, straight forward manner, what our options were. The installation process went smoothly and efficiently. Brent and his crew worked diligently and cleaned up every bit of waste from the process. All they left behind was a fantastic roof…and it looks amazing!! I am so pleased!! Thank you, A and R, for being a company that is committed to doing quality work and for making sure the customer is satisfied! How refreshing!!

I called a few companies with the best reviews. These guys were, no doubt, the most punctual and straight forward. Not pushy at all and no slick salesman vibes. They volunteered to meet my insurance adjuster as well. Before the roof was scheduled, I had them come out multiple times, ALWAYS early. On 1 visit, Cody was only going to be 5 minutes early... so he called. They answered the phone anytime I called, they even respond to text when you can't make/take a call. On installation day, they showed up before the sun. The roof was done by noon and done beautifully.

This company is outstanding!! Cody Woolf was very professional, polite, and knowledgeable. He explained the whole process of events and answered all our questions. We got approximately 7 quotes and Cody was the reason we chose A&W Roofing. The crew of roofers and Mike (the gutter installation guy) were prompt and extremely efficient. 1 day to remove and replace the roof, 1 day to remove the gutters, and 1 day to install new gutters. These are some hardworking men. The new roof and gutters make our house look fantastic. I would definitely recommend A&W Roofing!

I recently had my roof replaced by A & W Roofing on 3/21/20, and I was very happy with the overall quality of the roof. The crew that installed the roof where "fantastic" and so professional. They arrived on time, and I could not believe they had finished by mid afternoon. The salesperson, Cody, was fantastic from the beginning until the end. He definitely advocated for me with my insurance company to try to get them to pay for my roof. Unfortunately they did not, but that did not stop me from getting a new roof. He was very professional and patient person.

I got my roofing done by A&W about six months ago. Honestly, I can say that they are the best roofers that I have ever worked with. They are such a great company. Not only are they highly skilled by the customer service and flexibility was such a huge help to us. The price we paid for the work was also more than fair. So far, we haven’t had a single issue with our roof. It looks great and is holding up perfectly. I cannot recommend this company enough. If for any reason I ever need to replace again it will definitely be with them.

Our roof was pretty overdue for a replacement. We received bids from 4 different companies but chose A&W. They were very clear about what to expect each step of the way. They were also very honest. They finished the job within a week which was honestly faster than I expected. They paid a lot of attention to detail and kept things clean and safe the whole time they were working. Now that the roof is finished I can say that I am truly impressed with their work. Thank you A&W for your wonderful staff and high quality work.

After a major storm my husband and I woke to a large part of our roof in our driveway so after researching Roofers I found AW Roofing. So I called and a nice man named Byron was sent to my home to do an estimate. He was professional and helped me not only get a new roof he advocated on my families behalf with our insurance and through the entire process. He was such a blessing and I greatly recommend AW Roofing. Ask for Byron he will take great care of your roofing needs.

It’s really refreshing to find a genuine and honest roofing company. I have used other roofers before, as well as heard some horror stories but these guys are great. They made everything a complete breeze from start to finish. I honestly had no idea that having work done on my house could be so easy. I’m so grateful for the amazing roof replacement they did for me. I have already given their number to a bunch of my neighbors. Thank you A&W! Two thumbs up!

I was so impressed with the roofing installation that A&W did for me. They were able to clearly explain everything during my installation and made me feel very at ease. I think like most home owners the prospect of having to replace your roof is nerve wrecking but I consider myself incredibly luck to have had A&W on my side. They gave me the best possible experience. I will be calling A&W again if I ever have any roofing needs.

I needed my roof replaced after some pretty serious storm damage. I ended up going with A&W and I'm very happy that I did. They charged me a very reasonable price for the replacement and they did an fantastic job. My roof looks better than it did before the storm. Finding the right roofing company can be tough so I just wanted to recommend these guys. They deserve all the positive feedback they can get. They're they best.

This was the quickest and easiest roof replacement I think I could have possibly had. They got me scheduled almost immediately and got right to work. They didn’t disturb us at all while they worked and they finished everything in no time at all. If you’re looking for truly efficient roofers this is the company you want to use. They did an amazing job and I will be using them again if I ever need help with my roof.

Cody was the best. He came out and explained everything to us that would entail removing and replacing the roof and what he would do to stop the leaking (guaranteed).. His crew showed up on time (earlier than expected) and went right to work. The material had been delivered the day before, which surprised us. I would highly recommend this company for your roofing needs.

The overall experience I had with A&A was highly satisfactory. I was very impressed with their skill and their customer service. They installed a new roof for us and did so very quickly. I can’t even begin to go into how happy I am with the results. I highly recommend A&W to anyone who needs roofing work. Thank you so much from the bottom of my heart.

We are very pleased with the job done on our roof in Salisbury. The crew was well staffed and handled the job in one long day, complete with a thorough cleanup. This company met with our insurance company on-site and answered all of our questions. Customer service was outstanding. We would definitely use them again.

These guys did a wonderful job on our roof. They were on time and worked hard until the job was done. Explained everything before they did it. Even helped with insurance company and did the leg work. Before you hire just anyone I highly recommend you call AW Carpentry and Roofing first..you will be glad you did!!

The experience with A&W was exceptional!!! All the employees are very professional. Tim is amazing to work with. He explained everything and helped with insurance part. They came early in the morning and were gone by evening. Before you hire anyone, we highly recommend AW Roofing first! You won't regret you did.

These guys were awesome from start to finish. They were on time and showed up with a large crew and finished my roof in just one day. My yard was spotless when they left and I couldn't have believe how does they made it look. I would highly recommend them if you are needing any roofing work done.

These guys are awesome at what they provide ,which is a job done in a timely matter,professional in every sense, no foul language , just all around the best experience with a company. If You are in need of roofing or custom carpentry done I suggest that you go with A&W Custom Carpentry & Roofing!

The experience with A&W from beginning to end was exceptional. We checked their past reviews before hiring them and all past review were good. They came early in the morning and were gone by around 7pm. All the employees were very professional. We highly recommend them.

I met with Cody. He apparently had an incorrect email address for me. He contacted me this morning and apologized and offered to make things right. No problem. Mistakes happen. He was very professional and a gentleman. I've schedule a repair date with him. Thanks.

I would like to thank Cody and his team for all their hard work! I love my roof and after dealing with it for the last few months I am so glad we got A and W roofing out to do a new roof on our house! It looks amazing! Very happy with this company!

I do not recommend this company at all! A roof inspection was done at my wife's house in Lincolnton about 3 weeks ago by Tim Ames! We never have heard back from him after calling 3 times about the estimate! Guess they don't want the business!

I was very pleased with how kind and professional that Cody was and how quick that the job and clean up was completed. Would definetely recommend

Called them on 8/31 by 2PM 9/1 repair was done. I would highly recommend this Co.for your roofing needs.

Only received price but the estimator was very knowledgeable and walked me through the entire process.